Contents 1. Brief overview ..................32 Toilet unit ..................32 Remote control ................32 App ....................32 Functional area ................33 Descaling connection ..............33 2. Description of symbols ................34 3. For your safety ..................35 Normal use ..................35 Safety instructions ................35 4. Basic product information ................39 About this manual ................39 Operation ..................39 LED indication ................41...
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Holiday mode ..................51 Descaling .....................51 8. Disposal ....................52 9. Troubleshooting support ................52 10. Technical data ..................55...
1. Brief overview 1.3 App 1.1 Toilet unit Menu Seat sensor Auto opening lid Add/delete device Seat heating Ladywash Night light Warm air dryer Power/status indication (LED) Rearwash Bluetooth Odor extraction* Eco flush* Open/close lid 1.2 Remote control Full flush* Stop User profile 1 User profile 2...
2. Description of symbols The following warning signs warn you of dangerous situations and their severity: Indicates a hazardous situation which, if not avoided, could result WARNING in death or serious injury. Indicates a hazardous situation which, if not avoided, may result in CAUTION minor or moderate injury.
These operating instructions correspond to the device’s state of technology at the time of printing. Duravit reserves the right to make changes in terms of further development. 3.1 Normal use...
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Do NOT use the product if it is not working properly. > Disconnect from the power supply immediately. Close the stop valve to interrupt the water supply. Contact help@duravit.com. > Avoid malfunctions and damage to the product as a result of improper use.
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> Repairs must be carried out by qualified electricians or technicians. > Improperly performed repairs can lead to accidents, damage and malfunctions. > Do NOT use attachments not recommended by Duravit. Use of batteries Risk of fatal injury if swallowed/Chemical burn...
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NOTICE Product and/or property damage > Batteries may not be recharged, reactivated by other means, dismantled or exposed to fire. > The supply terminals are not to be short-circuited. > Always remove empty batteries from the remote control immediately. They may leak and cause damage. >...
4. Basic product information 4.1 About this manual This manual contains safety and general product information and information on how to operate SensoWash via remote control (basic setting range). ® > See Quick Guide in app ( App: Menu - Device Guide - Quick Guide ) for information on the full range of setting options available for this product.
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Functions and Settings Controlled via basic range extended range Spray wand position • • Water spray intensity • • Water temperature • • Odor extraction •* •* User profile • Seat heating • Seat heating temperature • Energy saving (seat heating) •...
Energy saving mode is off. Orange light Indicates on mode. Energy saving mode is on. Flashing Malfunction. Deactivate seat unit, close stop valve, contact help@duravit.com ( Ch. 9: Troubleshooting). Bluetooth button Blue light Bluetooth is available or connected. Bluetooth is not available. Flashing Device is in pairing mode ( Ch.
4.4 Energy saving and water efficiency In order to minimize the cost of natural resources, SensoWash includes an instant ® heating system and an Auto Stop feature for all washing and drying functions. To save energy in the everyday usage of the product, it is possible to adjust the following settings: >...
Download app Search for “SensoWash“ in Play Store (Android) or App Store (iOS). Pairing app SensoWash is connected to the app via bluetooth. SensoWash and bluetooth have ® ® to be switched on ( ) to establish the connection. Follow step-by-step instructions in app to connect app to the product.
6. Operating Use this QR-Code to see a video of the operating functions or visit www.duravit.com/vid_sensowash_starck_f Open/close lid The SensoWash lid opens/closes automatically when a person approaches/leaves the ® toilet. Alternatively open/close lid via remote control or app. NOTICE Damage of seat and lid! Lid can be damaged if it is opened/closed manually.
Activate/deactivate Rearwash Gentle and safe rear cleansing. > Press icon shown > Rearwash is > Press stop to end to activate active, the spray or after 2 min. Rearwash. wand extracts auto stop. slowly. SensoWash automatically cleans the retracted spray wand when the seat sensor is ®...
Ladywash (activate/deactivate) Adjust spray wand position, adjust water spray intensity, adjust water temperature Comfortwash (activate/deactivate) Activate/deactivate warm air dryer Pleasant drying through warm air after washing function. > Press icon > Press stop to end shown to or after 5 min. activate dryer.
Adjust water spray intensity Water spray intensity can be set individually to 3 different levels (low/medium/high). > Press minus to > LEDs indicate > Press plus to decrease spray setting. increase spray intensity. intensity. Adjust water spray intensity (Rearwash) Adjust water spray intensity (Ladywash) Adjust water temperature Water temperature can be set individually to 4 different levels (off/low/medium/high).
Set user profile Personal preferences can be stored in different user profiles. > Adjust spray > Adjust water > Press 1/2 for > Adjust water 3 sec. to save wand position. temperature. spray intensity. profile. Activate user profile Activate set preferences. >...
Abrasive or aggressive cleaning agents may damage and/or scratch the surface. Incorrect cleaning agents can lead to discoloration. > Use cleaning agent recommended by Duravit Table: Cleaning recommendations) and a soft cleaning cloth. Spray can penetrate into very small openings and gaps and damage the surface.
In regions with hard water, limescale build-up can impair the performance of the product. > Check the water quality in your region. Duravit recommends the installation of a water softener with water hardness ≥ 14° dH (2.5 mmol/l). > Make sure to descale the product regularly ( Table: Descaling cycles).
If your unit does still not work properly after following the instructions mentioned below, contact help@duravit.com. Have the article and serial number ready. These can be found on the nameplate on the back of the operating instructions and in the app ( App: Menu - Device guide - Device management - Device information).
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LED flashes red, Malfunction. > Deactivate seat unit. green or orange > Close stop valve. or an indication tone > Contact Duravit is audible. help@duravit.com. General problems Unit does not work. Seat unit is in standby > Switch on seat unit.
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Problem Potential cause Solution Water does not The spray nozzle is > Clean the spray emerge from the clogged. nozzle. spray wand. Seat sensor has lost > Sit down and select contact. the function again. Heated seat Seat heating does not Seat heating is switched >...
Seat unit did not detect > Approach again automatically when approaching person. (approx. 1 m distance). someone approaches. Malfunction. > Contact help@duravit.com. Lid does not close Lid closes automatically This is normal. immediately 90 sec. after leaving the toilet. App does not work.
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Protection against water spray from all sides. Integrated safety device EN13076 - type AA Warranty Find our General Terms and Conditions (GTC) at www.pro.duravit.com/gtc The bluetooth and microwave installed inside are Radio Frequency Compliance in compliance with the essential requirements Statement and other relevant provisions of RED Directive 2014/53/EU.
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