Realityworks RealCare Baby 3 Manual

My product isn't working. Battery issues – Baby will not charge beyond

3 green dots.

If you charge Baby overnight, unplug it from the charger, and the red LED still flashes,

indicating a less than 50% charge, or Control Center Software shows less than 100%

charge, Baby may be fully charged, but is reporting the battery level incorrectly.

• The Baby must be within 20 feet of the Communication Device

• The red light on the back of the Baby must be solid or flashing

• The Control Center must be open, and make sure the communication device icon at the bottom right

corner is green

• There needs to be a green checkmark under "Comm"

• Instructor Key

1. Select Baby from the Available Babies screen. Select Maintenance and write down the last 4 integers

in the Radio column.

2. In the Upper Left-Hand Corner of Control Center, select File and then Pod Tool.

Experiential Learning Technology

2709 Mondovi Road | Eau Claire, WI 54701 USA

www.realityworks.com | 800.830.1416

Table of Contents

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Page 1 • There needs to be a green checkmark under “Comm” • Instructor Key Steps to Perform for RealCare Baby 3 1. Select Baby from the Available Babies screen. Select Maintenance and write down the last 4 integers in the Radio column.
Page 2 5. Close the Enumerate Device window, right click again on the same radio address, scroll down and click “Write Device”. The Write Device window should open. 6. In the Write Device windows type the following: 2709 Mondovi Road | Eau Claire, WI 54701 USA www.realityworks.com | 800.830.1416...
Page 3 • If there is no change, try deleting the Baby from the Control Center and then re-add. • Contact Product Support if there is still no change in the battery indicator. 2709 Mondovi Road | Eau Claire, WI 54701 USA www.realityworks.com | 800.830.1416...
Page 4 Dramatic changes in temperature can cause water condensation inside Baby. Allow time for the condensation to evaporate before use. Failure to follow this advice may result in diminished charging capability! For additional assistance and video tutorials visit our website: www.realityworks.com/support/ 2709 Mondovi Road | Eau Claire, WI 54701 USA www.realityworks.com | 800.830.1416...