Troubleshooting Tips; Things That Are Normal; Before You Call For Service - GE Profile JE2160BF Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below and you
may not need to call for service.
Problem
Oven will not start
Control panel lighted, yet
oven will not start
SENSOR ERROR message
appears on display
Control panel does
not work
Food amount too large
for Sensor Reheat
20
Possible Causes
A fuse in your home may be blown
or the circuit breaker tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Door not securely closed.
START pad not pressed after
entering cooking selection.
Another selection entered
already in oven and CLEAR/OFF
pad not pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
CLEAR/OFF was pressed accidentally.
Food weight not entered after
selecting AUTO DEFROST.
Oven was paused accidentally.
During the Sensor cooking
program, the door was opened
or START/PAUSE was pressed
before steam could be detected.
Steam was not detected in
maximum amount of time.
The control has been locked.
(When the control panel is locked,
an L will be displayed.)
Sensor Reheat is for single
servings of recommended foods.
Things That Are Normal With Your Microwave Oven
s Steam or vapor escaping from around
the door.
s Light reflection around door or outer case.
s Dimming oven light and change in
the blower sound at power levels other
than high.
s Dull thumping sound while oven is
operating.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START.
• Press CLEAR/OFF.
• Make sure you have entered cooking time after
pressing TIME COOK.
• Reset cooking program and press START.
• Make sure you have entered food weight after
selecting AUTO DEFROST.
• Press START to restart the cooking program.
• Close the door and press START immediately.
• Use Time Cook to heat for more time.
• Press and hold CLEAR/OFF for about three
seconds to unlock the control.
• Use Time Cook for large amounts of food.
s TV/radio interference might be noticed
while using the microwave. Similar to
the interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move the
radio or TV as far away from the microwave
as possible or check the position and signal
of the TV/radio antenna.