Warranty - LG LW1816HR Owner's Manual

WARRANTY

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY
TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING
DISPUTES" BELOW.
WHAT THIS WARRANTY COVERS:
LG Electronics U.S.A., Inc. ("LG") warrants your LG Room Air Conditioner ("product") against defect in
materials or workmanship under normal household use, during the warranty period set forth below, LG will,
at its option, repair or replace the product. This limited warranty is valid only to the original retail purchaser
of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only
when the product is purchased through an LG authorized dealer or distributor and used within the United
States ("U.S.") including U.S. Territories.
NOTE
• Replacement products and repair parts may be new or factory-remanufactured and are warranted for
the remaining portion of the original unit's warranty period or ninety (90) days, whichever is longer.
Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty
(you may be required to submit a copy to LG or authorized representative).
WARRANTY PERIOD:
1 year from the Date of Purchase: Any internal/ functional Parts and Labor
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided during the warranty period subject to availability within the United States.
In-home service may not be available in all areas. To receive in-home service, the product must be
unobstructed and accessible to service personnel. If during in-home service repair cannot be completed, it
may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect,
at our option, to provide for transportation of our choice to and from a LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install the product or for instruction on product use.
• Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or
correction of product installation.
• Damage or failure caused by leaky / broken / frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
• Damage or failure caused by accidents, pets and vermin, lightning, wind, floods or acts of God.
• Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper
repair includes use of parts not approved or specified by LG.
• Damage or failure caused by unauthorized modification or alteration to the product.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
• Cosmetic damage, including scratches, dents, chips or other damage to finish of the product, unless
such damage results from defects in materials or workmanship and is reported to LG within seven (7)
calendar days from the date of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Product where the original factory serial numbers have been removed, defaced or changed in any way.
• Repairs when product is used in other than normal and usual household use (e.g. rental, commercial
use, offices, or recreational facilities) or contrary to the instructions outlined in the owner's manual.
• The removal and reinstallation of the Product if it is installed in an inaccessible location.
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