Page 1 TimeProvider 500 IEEE 1588v2 Translator 2.0 User’s Guide Revision A – December 2009 Part Number 098-00172-000...
Page 2 2300 Orchard Parkway San Jose, CA 95131-1017 U.S.A. http://www.symmetricom.com Copyright © 2009 Symmetricom, Inc. All rights reserved. Printed in U.S.A. All product names, service marks, trademarks, and registered trademarks used in this document are the property of their respective owners.
Page 3: Table Of Contents
Unpack the Unit ..........34 Rack Mounting the TimeProvider 500......36 Ground the Shelf.
Page 4 Establish Serial Communication ....... .40 Logon to TimeProvider 500........40 Configure the TimeProvider 500 IP Address .
Page 5 Command Line Format ........80 TimeProvider 500 CLI Command Set ....... .81 clear log .
Page 6 ........110 TimeProvider 500 2.0 User’s Guide...
Page 7 TimeProvider 500 System and Accessory Part Numbers ....130 Returning the TimeProvider 500 ........130 Repacking the Unit .
Page 8 IEEE 1588 Remote Management Port ......157 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 9 Syntax Changes and Additions – Version 1.0 to Version 2.0 Firmware ..165 Parameter Changes and Additions – Version 1.0 to Version 2.0 Firmware . .169 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 10 Table of Contents TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 11 Figures TimeProvider 500 - Version 2.0 ........21 TimeProvider 500 Wireless Backhaul Application .
Page 12 List of Figures TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 13 COM Port Settings..........40 TimeProvider 500 PTP Settings Example ......42 Output Signal Selections for OUT1, OUT2, OUT3 and OUT4.
Page 14 List of Tables TimeProvider 500 Power Specifications ......159 Serial Port Specifications ........160 LAN Port Specifications .
Page 15: How To Use This Guide
Purpose of This Guide The TimeProvider 500 2.0 User Guide provides information about Symmetricom’s TimeProvider 500 IEEE 1588v2 Translator. The information contained in this user guide includes the TimeProvider 500’s features, functionality, setup and configuration procedures, operations, CLI commands, maintenance, how to contact technical support, troubleshooting, specifications, timecode formats, and a TimeProvider 5000 and 500 configuration example.
Page 16: Conventions Used In This Guide
Chapter, Title Description Chapter B, Configuring the Provides an example showing the actions to configure the TimeProvider 5000 and TimeProvider 500 and to verify that TimeProvider 5000 and 500 network communication between the TimeProvider 5000 and Example TimeProvider 500 is enabled.
Page 17: Warnings, Cautions, Recommendations, And Notes
Electrical shock cautions are practices, procedures, or statements, that if not strictly observed, may result in possible personal injury, electrical shock damage to, or destruction of components of the equipment. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 18: Related Documents And Information
Related Documents and Information See your Symmetricom representative or sales office for a complete list of available documentation. Where to Find Answers to Product and Document...
Page 19 Manual updates are available by logging in to Telecom Solutions Support at: http://www.symmetricom.com/support/online-support// Note: If you are downloading a manual for the first time, you will need to register with Symmetricom. If you are currently registered, login and download the manual update. 098-00172-000 Revision A – December, 2009...
Page 20 How to Use This Guide User’s Guide Updates TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 21: Chapter 1 Overview
To perform the client-clock function, the TimeProvider 500 uses IEEE-1588 v2 [often referred to as Precision Time Protocol (PTP)] as a reference to steer 1PPS, 10MHz, and T1 and E1 outputs. TimeProvider 500 can be configured and monitored using the Command-Line Interface (CLI) accessible locally with the RS232 connection or remotely via a Telnet connection.
Page 22: Key Features
TimeHub, and SSU 2000 IEEE 1588v2 grandmaster products, as well as third-party grandmaster products that comply with the IEEE 1588v2 protocol standard. Key Features The key features supported in this release of the TimeProvider 500 IEEE 1588v2 Translator include: Hardware Features: 1 Rack Unit (RU) Package ...
Page 23: Telecommunications Using Ptp
New PTPv2 capabilities, such as support of unicast and telecom profile extension, provide the higher level of accuracy and performance optimization that Telecom requires. Figure 1-2. TimeProvider 500 Wireless Backhaul Application 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 24: Version 2.0 Features
Chapter 1 Overview Version 2.0 Features Version 2.0 Features The changes from Version 1.0 to Version 2.0 TimeProvider 500 are as follows: Hardware Redundant power inputs  10 MHz output addition  1PPS output signal– output for time and status signal information ...
Page 25: Functional Overview
The local clock is then converted to a T1 or E1 signal, PPS signal, or sinusoidal 10MHz signal for use in a variety of applications. The TimeProvider 500 serves as a translator between timing over packet and traditional SONET/SDH networks.
Page 26: Functional Description
Chapter 1 Overview Functional Description Functional Description Figure 1-4 is a front view of the TimeProvider 500. All user connections are on the front panel. Figure 1-4. TimeProvider 500 Front Panel Chassis Link & Flow Ground 10MHz Connector RS232 1PPS/E1/T1...
Page 27: Rj48C Connectors
RJ45 (Ethernet) uses pins 1, 2, 3 and 6 whereas RJ48C uses pins 4 and 5. 1PPS/E1/T1 Output Connectors The TimeProvider 500 provides configurable outputs at either 1PPS, E1 (2.048MHz), or T1 (1.544MHz) frequencies. See Configure Frequency Outputs more information. Specific signal types at each frequency are detailed in the CLI command, set output out1, out2, out3 &...
Page 28: Output 1 And Output 4 Configurations
Output 4 1.544 MHz 2.048 MHz Disabled Output 1 1PPS Supported Supported Supported Supported Supported Supported Supported 1.544 MHz Supported 2.048 MHz Supported Disabled Supported Supported Supported Supported Supported TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 29: 10Mhz Connector
– PWR A – illuminates green when the power supply to POWER A is present, otherwise off. – PWR B – illuminates green when the power supply to POWER B is present, otherwise off. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 30: Chassis Ground
Chapter 1 Overview Functional Description Chassis Ground A 4mm Grounding Terminal Stud is located on the TimeProvider 500’s front panel. The grounding terminal is marked with the universal ground symbol. RS232 MGMT Serial Port The DE9 connector labeled RS232 MGMT provides a local serial connection to the TimeProvider 500.
Page 31: Ieee 1588 Remote Management Port
The RJ-45 connector labeled 1588 is the connection into the network that provides access to the grandmaster clock(s), access to PTP management functionality (see Management, on page 54), and firmware upgrade and remote telnet sessions capability. Figure 1-7. RJ-45 Connector 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 32 Chapter 1 Overview Functional Description TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 33: Chapter 2 Installation & Configuration
 Installation and Provisioning Checklist  Installation Before you begin to install the TimeProvider 500, review all the information in this section. If difficulties are encountered during the installation process, contact Symmetricom Global Services (SGS). Refer to Contacting Symmetricom Global Services, on page 131 for contact information.
Page 34: Unpack The Unit
Refer to , on page 141 for more information. User-Supplied Tools and Equipment You will need the following tools and equipment to install the TimeProvider 500: Standard tools used for installation  Cable ties, waxed string or acceptable cable clamps ...
Page 35: Location Of Timeprovider 500 Product Label
6. Remove the accessories from the container. 7. Remove the anti-static packaging from the unit and accessories. 8. Follow the instructions for assembling the rack mounts to the TimeProvider 500. Part Numbers and Return Information, on page 99 for more information.
Page 36: Rack Mounting The Timeprovider 500
2. Ensure that the mounting brackets on both sides are attached at equal distances from the front of the unit. 3. Mount the TimeProvider 500 to the front of the equipment rack rails with four screws and associated hardware as shown in Figure 2-2.
Page 37: Ground The Shelf
Figure 2-2. TimeProvider 5000 and TimeProvider 500 Rack Mounting Example Ground the Shelf Ground the TimeProvider 500 using the 4mm Grounding Terminal Stud on the unit’s panel. This Grounding Terminal is marked with the universal ground symbol, as shown in Figure 2-3.
Page 38: Configuration Setup
3. Crimp a #10 (4mm) UL listed Ring Lug to one end of the 16 AWG green/yellow stripped wire and connect it to the TimeProvider 500 using the 4mm kept nut supplied. Clamp the Ring Lug between the two flat washers.
Page 39: Apply Power
Branch Circuit Over-Current Protection Device. 3. Plug the Molex connector into the TimeProvider 500 and replace the fuse in the Branch Circuit Over-Current Protection Device. The TimeProvider 500 –48 VDC power connector is keyed to only connect one way.
Page 40: Establish Serial Communication
Logon to TimeProvider 500 Logon is required to configure or view TimeProvider 500 settings. To logon to the TimeProvider 500, follow these steps: 1. Wait for the system to boot.
Page 41: Configure The Timeprovider 500 Ip Address
Configure the TimeProvider 500 IP Address This step establishes the IP address of the TimeProvider 500. The LAN connection from the RJ-45 connector labeled “1588” is used within the PTP domain for all interactions with grandmaster clocks. This connection is also used for TimeProvider 500 configuration and status monitoring via Telnet.
Page 42: Current Ptp-Related Settings
TP-500> set ip if0 192.168.1.5 netmask 255.255.255.0 gateway 192.168.6.1 After setting the IP address for the TimeProvider 500, type show interface config verify that the IP address of the TimeProvider 500 is reconfigured per the entries made with the command as shown in Figure 2-5.
Page 43: Confirm Timeprovider 500 Network Communication
® on the network. The following is a method available on any Windows 1. From a PC that is on the same network as the TimeProvider 500, select Start > Run. 2. In the Run dialog box, select cmd, then click OK. This initiates a command...
Page 44: Configure Ptp Settings
: Ethernet Setting the Target Grandmaster IP Address As with the TimeProvider 500, the IP address for the grandmaster will likely be customized for your system network. The IP address of the grandmaster is configured on the grandmaster. To configure the TimeProvider 500 to use the...
Page 45: Confirm Connectivity With Grandmaster Clocks
: Ethernet Configure GrandMaster (GM2) Clock (Optional) The TimeProvider 500 allows you to select two grandmaster clocks for its source of synchronization. Configuring the target address for the second GrandMaster (GM2) is similar to the configuration for the primary GrandMaster (GM1), except that GM2...
Page 46: Confirm Ptp Flow
VLAN (established by the CLI command). If VLAN is enabled, and two grandmasters are vlan_config targeted by the TimeProvider 500, then both must be in the same VLAN with the same VLAN-ID. See Configure PTP Settings for more information.
Page 47: Configure Frequency Outputs
Function, on page 63 for more information about the results of the show status query. Configure Frequency Outputs By factory default, the TimeProvider 500 produces 2.048 MHz output and 1PPS output. If this is the desired output, no configuration is needed. command identifies the current output configuration. The show output following example shows that the TimeProvider 500 is currently generating 2.048...
Page 48: Output Signal Selections For Out1, Out2, Out3 And Out4
Extended Super-Frame T1 t1_iso_pulse T1 Isolated Pulse 1 PPS Pulse Per Second (default for OUT2) For example, set OUT2 to with the following command: e1_ccs TP-500> set output OUT2 e1_ccs TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 49: Optional - Configure Vlan Settings Example
Connections, on page An interface connection for communication between the targeted external network device or remote telnet session and the TimeProvider 500 needs to be established before a VLAN connection can be established. In this example, the procedure to set up a VLAN connection for a GM1 is described.
Page 50: Installation And Provisioning Checklist
Enter. The configuration for VLAN communication between the GrandMaster (GM1) and the TimeProvider 500 on interface connection if1 is now completed. Installation and Provisioning Checklist To make sure that you have properly installed and provisioned your TimeProvider...
Page 51 , on page 49 Now that you have completed the required steps to install and configure the TimeProvider 500 for operation, the Command Line Interface (CLI) can be used for additional configuration or status monitoring. Refer to Commands, on page 77 for further details.
Page 52 Chapter 2 Installation & Configuration Installation and Provisioning Checklist TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 53: Chapter 3 Operations
Chapter 3 Operations This chapter provides information on the operations of TimeProvider 500. It includes PTP management, interface connections, settings for TOD, packet flow and operation state descriptions, an explanation of a show status example, information about alarms and events, frequency locked loop, logs, user sessions, and a GM2 GrandMaster description.
Page 54: Ptp Management
In addition to providing synchronization with a grandmaster clock, the TimeProvider 500 also supports the management facilities of PTP. This allows PTP node managers selected control over the TimeProvider 500, the ability to obtain status information, and to receive alarms. Node managers can collect and analyze the status data and potentially send out notifications to a management system based on this data.
Page 55: Interface Connections
2. Once a targeted external device is decided upon, determine whether a VLAN interface is needed and select an interface. 3. Set the IP address of the TimeProvider 500 that is consistent with the external device connection. 4. If it is a VLAN connection, set the VLAN ID and VLAN priority.
Page 56: If0, If1, If2, If3 & If4
For a VLAN connection, the if1, if2, if3, and if4 interface connections are available. For a non-VLAN connection, the if0 interface connection is available. The TimeProvider 500's factory default for if0 is enabled which means the unit is ready for communication with all non-VLAN PTP devices and remote telnet sessions without an interface connection configuration.
Page 57: Non-Vlan Interface Connections
The four VLAN interface connections (if1, if2, if3 and if4) can be used when PTP devices and telnet sessions are all using different VLANs. The TimeProvider 500 can be configured for separate VLANs for each of the PTP management devices...
Page 58: Reviewing Interface Configurations
TimeProvider 500 joins the multicast within the network system and observes all announce messages. Only announce messages from grandmaster clocks in the same domain as the TimeProvider 500 will be assessed for candidacy as the best master clock (BMC). See Figure 3-4.
Page 59: Multicast Operational Behavior
Delay flow adequate Normal Once the BMC is selected based on announce comparisons within the multicast environment, a sync flow is only allowed from the selected best grandmaster clock. Figure 3-5. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 60: Bmc Behavior
If GM1 is not configured and enabled, then the TimeProvider 5000 will allow PTP management from the current grandmaster. 1. Set the IP address for the TimeProvider 500 interface. For this example, assume a non-VLAN address of 192.168.1.5 with no gateway.
Page 61 Sync Rate : 64 pkts/s Announce Interval : 1 s Lease Duration : 300 s GM1 Lease Duration : 300 s GM2 Lease Duration : 300 s Transport : Ethernet 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 62: Time-Setting
Chapter 3 Operations Time-Setting Time-Setting In TimeProvider 500 version 1.0, time could only be set by the user with the “set clock” CLI command. In Version 2.0, the local clock-setting method continues to be supported with the set clock time CLI command, but time-setting from a grandmaster as a PTP-time related reference is added in version 2.0.
Page 63: Details For Show Status Function
The following describes the information available in the show status show status-list CLI commands: Current Time – shows the TimeProvider 500’s current time for logging and alarm  reporting. See set clock time, on page 86 for details on how to configure time for the TimeProvider 500.
Page 64 GM1 in the first column and the number of delay response packets being received from the GrandMaster GM1 in the second column. Since the default packet rate setting for the TimeProvider 500 is 64 Sync Packets/second, the grandmaster flow is good in Figure 3-6.
Page 65: Flow State
Description Initializing Communication with grandmaster clock is being established. Waiting for GM to TimeProvider 500 is waiting for a lease request response from the respond to signaling grandmaster clock. Checking Announce TimeProvider 500 is waiting for an Announce message to be qualified.
Page 66: Possible State Flow
The user has disabled 1588 packet flow. Figure 3-7. Possible State Flow Power Up Customer Disabled Suspend Initializing Wait for GrandMaster to Respond to Signaling Check Announce Message Check SYNC Message Check Delay Message Normal TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 67: Frequency Locked Loop
Chapter 3 Operations Frequency Locked Loop Frequency Locked Loop The TimeProvider 500 drives a state sequence that allows the operational status of the Frequency Locked Loop (FLL) to be observed. These can be viewed via the show status CLI command query.
Page 68: Alarms & Events
Change the severity level of the condition.  Disable or enable any reporting of the condition.  Define an amount of time after detection of the condition before it will actually be  reported. TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 69: Alarm Levels
111 for more information. These conditions become manifest in the TimeProvider 500 in three areas: 1. An event log provides history of “entry into” and “exit from” any condition that has not been configured as disabled. Each entry in the log is timestamped. See show log, on page 117 for more information.
Page 70: Date & Time
There is no real-time clock in the TimeProvider 500, so if the TimeProvider 500 is power-cycled, the time line is adjusted. The following rules apply and are intended to keep the time line in the logs from having negative time jumps: When the TimeProvider 500 powers up, the latest entry in the event and ...
Page 71: User Sessions
1. Locally with a serial connection 2. Remotely with a Telnet connection. Either way, a userID and password is required. All TimeProvider 500 sessions are enabled with the same userID and password. There can be up to three simultaneous Telnet sessions. Remote sessions time out after 10 minutes with no entry.
Page 72 TP-500> command shows the version of software that is currently show inventory running. The following example shows that the TimeProvider 500 is running firmware version 2.0.3. TP-500> show inventory Product Number : 090-03863-02 Firmware Version : 2.0.3...
Page 73 7. At the prompt, type show image. TP-500> The previous version of TimeProvider 500 firmware will be on image 0 and the upgraded firmware version is on image 1. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 74: Gm2 Grandmaster
User description : doug;lab The latest firmware version upgraded displays. GM2 GrandMaster TimeProvider 500 supports a capability to select from one of two master clocks. Use of this feature is easily enabled by providing target addresses for two master clocks. set ptp...
Page 75 The show status query shows which of the candidate masters (if any) is currently being used as the synchronization reference. See Details for Show Status Function, on page 63. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 76 Chapter 3 Operations GM2 GrandMaster TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 77: Chapter 4 Cli Commands
Overview Chapter 4 CLI Commands The Command Line Interface (CLI) is used to display information or configure and manage the TimeProvider 500 from either a terminal connected to the EIA-232 serial port or the Ethernet port. In This Chapter Overview ...
Page 78: Timeprovider 500 Cli Command Conventions
TimeProvider 500 CLI Command Conventions The following are conventions used for the TimeProvider 500 CLI command set. [ ] — Brackets provide information about the allowed range. The first value is the  minimum, and the last value is the maximum.
Page 79: Cli Command Keyboard Usage
TimeProvider 500 has not completed processing one of the keywords before processing the next keyword. Press the Tab key at any time while typing a command. TimeProvider 500 will  respond with the completion of the keyword or available completion choices based on the letters you type.
Page 80: Command Line Format
CR, LF, or CRLF. When the parser receives any of these terminators, the input is terminated, and the command line entry is processed. Pressing the Enter key also produces EOL. TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 81: Timeprovider 500 Cli Command Set
TimeProvider 500. Note: Commands that are new or updated for TimeProvider 500 2.0 are notated in the description of the command.
Page 82: Logout
Chapter 4 CLI Commands TimeProvider 500 CLI Command Set help - Print this list logout - Logs off of telnet session ping - Sends ping to IP address reboot - Reboots client - Changes settings show - Displays settings upgrade...
Page 83: Reboot System
TP-500 23:14:13 11/12/2009 (316) upgrade This command is used to upgrade the TimeProvider 500 firmware. The file for the TimeProvider 500 firmware upgrade is accessed through an FTP server. For this command, upgrade is the complete path and includes the file name; FTP is the IP address of the FTP site;...
Page 84: Set Commands
FTP IP address, and the login user name for the FTP, and then press Enter. Response: A response is generated from TimeProvider 500 and after a successful upgrade, the message ends with “ .” Transfer complete...
Page 85: Set Auto-Neg
Ethernet network port (RJ45). The available connection speed is always 100Base-T, electrical, and when the TimeProvider 500 is set to enable, the TimeProvider 500 displays the available connection speed. The disable setting is used when a network does not want to use the Ethernet auto-negotiation process.
Page 86: Set Clock Time
09:30:00 date 09/17/2008 Response: Time is: 09:30:00 09/17/2008 Note: The time and date is not updated while TimeProvider 500 is powered-down. Also, the date and time values are not stored in non-volatile memory and will not be recovered on power-cycle.
Page 87: Set Clock Timezone
CLI command that show the current time such as the show status show status-list commands. Syntax: TP-500> set clock timezone <timeofset +/-HH:MM> Example: set clock timezone -01:00 Response: Setting timezone offset to: +01:00 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 88: Set Configuration
The factory configuration will change all settings. The default configuration is a subset of the factory configuration and will not change communication-related settings such as TimeProvider 500’s IP address. The default configuration is less extensive and potentially more useful in some situations. See Table 6-13 for more information.
Page 89: Set Interface
1.0 there was only a single interface connection. This command controls which interface connection the selected external capability should use. The external capacities are: GM1 = GrandMaster 1  GM2 = GrandMaster 2  098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 90 - Attaches interface to node manager Note: The PTP flow should be disabled prior to changing attachments with the set ptp addr-mode disable command. The TimeProvider 500 response is requesting which interface is being used for the selected PTP attachment. TP-500> set interface attachments node-mgr...
Page 91: Set Ip
IP address, gateway, and network mask for set ip the TimeProvider 500 interface connection. Once an IP address is changed, the settings take effect immediately. You can only set an interface connection when the interface is enabled. See interface, on page 89.
Page 92: Set Ipdv Interval
128th sample will be used for jitter assessment (in either flow direction). IPDV settings and results can be shown with the show status-list command. Syntax: Set ipdv pacing samples Range: 1, 2, 4, 8, … , 256, 512 samples Example: TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 93: Set Ipdv Reset
Range: 0 to 1000000.000 usec, except that 0 is not allowed Example: Set the threshold to 50 µseconds. Set ipdv threshold 50 Response: IPDV threshold set to 50.000 usecs 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 94: Set Ip-Mode
This command has changed in version 2.0 to support DHCP. This command configures the addressing mode for the available connection method for TimeProvider 500. Setting the connection method to static will use the address from the command. Setting the connection method to dhcp enables the set ip connection method to obtain an address from a DHCP server.
Page 95: Set Tod Format
TOD message might require a specific timescale. Syntax: Set tod timescale { local | tai | utc } Example: set tod timescale tai Response: TOD timescale changed to TAI 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 96: Set User
Chapter 4 CLI Commands Set Commands set user This command sets the user name and password for the TimeProvider 500 logon. In response to the CLI command, , TimeProvider 500 will prompt for old set user (current) password, new user name, and new password.
Page 97: Set Udesc
Symmetricom recommends that you record password changes to avoid a possible service call to gain access to the TimeProvider 500. set udesc This command is new for version 2.0 This command sets the user description field shown when using the show inventory command.
Page 98: Set Alarm Commands
The set alarm command set allows you to enable or disable reporting of selected alarms, configure the severity level of alarms, and the delay before an alarm is reported. Alarm number mapping is shown in Table 5-3. TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 99: Set Alarm-Config Delay
= [0, 1, … , N], N currently= 19 Default: See Alarm System Messages, on page 126 for default severities. Example: Sets all alarms to minor severity. set alarm-config level alarm 9 minor 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide...
Page 100: Set Alarm-Config Proxy
This command enables a receiving device to act on behalf of the TimeProvider 500. This would allow the receiving device to either handle the alarm or forward it via an SNMP trap. Syntax:...
Page 101: Set Output Commands
This command sets the specific output behavior of TimeProvider 500 when it is in freerun mode. The following parameters are used when specifying output behavior: on–using this setting will use the when TimeProvider set output signaltype ...
Page 102: Set Output Hdb3
Response: HDB3 set to disable set output holdover This command sets specific output behavior when TimeProvider 500 is in holdover mode. The following parameters are used when specifying output behavior: on–this command enables the when TimeProvider set output signaltype ...
Page 103: Set Output Out1, Out2, Out3 & Out4
Output will be squelch in holdover state set output out1, out2, out3 & out4 This command sets the type of output generated by the TimeProvider 500. There are four output ports. The TimeProvider 500 output ports are the two BNC connections and the two RJ48C connections.
Page 104: Set Output Pps-Mode
The default value was chosen to compensate for the asymmetric Ethernet switch delay if the grandmaster is at 1 Gigabit and the TimeProvider 500 is at 100 Mbit. 104 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 105: Set Output Pps-Width
Default: <offset in ns> = 2984 Sets to 2984 ns because of the asymmetric delay when the grandmaster is 1 Gigabit and the TimeProvider 500 is 100Mbit. Example: To shift any 1PPS output negative by 10 µs. set output pps-offset -10000...
Page 106: Set Ptp Commands
This command replaces the 1.0 command, set ptp state. This command controls whether or not the TimeProvider 500 will use unicast or multicast for accessing PTP sync and announce messages. When set to disable, TimeProvider 500 will not synchronize sync, announce, and delay-response messages with a grandmaster clock.
Page 107: Set Ptp Domain 3
= x.x.x.x Range for all settings = [0, 1, …, 255] Default: ip_address = 0.0.0.0 Note: The TimeProvider 500 will not attempt communications with a device if this setting is 0.0.0.0. Example: TP-500> set ptp address gm1 192.168.2.43 Note: The set configuration factory command will reset the IP address of grandmasters and the node manager to its default value.
Page 108: Set Ptp Dscp
Set PTP Commands set ptp dscp This command configures the Differentiated Services Code Point (DSCP) value for TimeProvider 500 outbound packets. DSCP is the lower 6 bits of the DS field of the IP packet header. Syntax: set ptp dscp dscp_value Range: dscp_value = [0, 1, …, 63 ]...
Page 109: Set Ptp Transport
This command sets the desired interval (in seconds) between announce messages sent by the grandmaster clocks. Syntax: set ptp unicast announce-int a_interval Range: a_interval = [1 | 2 | 4 | 8] seconds Default: a_interval = 1 second 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 109...
Page 110: Set Ptp Unicast Lease-Int 200
4 Response: Announce period set to 4 seconds set ptp unicast lease-int This command sets the lease duration that the TimeProvider 500 will attempt to establish between a grandmaster clock server and itself. Syntax: set ptp unicast lease-int lease_duration Range: lease_duration = [ 10, 11, …...
Page 111: Show Commands
32 Response: Sync rate set to 32 pkts/sec Show Commands The show commands provide current TimeProvider 500 values and status. Alarms that are of “event” severity are not shown. show alarm This command provides a list of active alarms.
Page 112: Show Announce
: 33 offsetScaledLogVariance : 25600 grandmasterPriority2 : 128 grandmasterIdentity : 00:B0:AE:FF:FE:01:31:5C stepsRemoved timeSource : 0115 GM2 Announce (stale): headerFlags : 0x18 currentUtcOffset : 34 grandmasterPriority1 : 128 112 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 113: Show Auto-Neg
Response: Auto-negotiation is : Disabled show bridge-time This command shows the current bridge time setting. This setting determines how long the TimeProvider 500 will remain in BRIDGING FLL state before a transition into HOLDOVER state. See Table 3-2 Figure 3-8.
Page 114: Show Correction
: 57600 Parity : none Data bits : 8 show firewall This command shows the current firewall settings. Syntax: TP-500> show firewall Response: ICMP is Allowed Telnet is Allowed 114 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 115: Show Interface Config
------ ------ ------ Static if1 Enabled ------ ------ ------ Static if2 Disabled 10.1.2.1 255.255.255.0 0.0.0.0 Static if3 Disabled 10.1.3.1 255.255.255.0 0.0.0.0 Static if4 Disabled 10.1.4.1 255.255.255.0 0.0.0.0 Static 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 115...
Page 116: Show Inventory
This commands shows information about firmware images that are currently stored in flash memory. Syntax: show image Default at Shipment: Images 0 and 1 contain the most recent TimeProvider 500 firmware released at the time of shipment. Example: show image Response:...
Page 117: Show Led
{ configuration | event } Default: Logs are empty when shipped from the factory. Example: show log event Response: TP-500> show log event Event Log Current time is: 01:52:49 11/02/2008 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 117...
Page 118: Show Output
TP-500> show ptp Response: PTP Mode : Multicast Client MAC address : 00:B0:AE:01:22:D5 Grand Master 1 IP : 10.1.0.2 Grand Master 2 IP : 0.0.0.0 Management IP : 0.0.0.0 118 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 119: Show Status
GM1 Lease Duration : 300 s GM2 Lease Duration : 0 s Transport : Ethernet show status This command provides a summary of current TimeProvider 500 performance status. For more details, refer to Details for Show Status Function, on page 63. Syntax: TP-500>...
Page 120: Show Status-List
Chapter 4 CLI Commands Show Commands show status-list This command provides a summary of current TimeProvider 500 performance status via the PTP management command show status. Syntax: TP-500> show status-list Response: Current time is 21:52:17 11/09/2009 Current FLL State Normal FLL...
Page 121: Show Temperature
Chapter 4 CLI Commands Show Commands show temperature This command provides data from the temperature-sensing device located in the TimeProvider 500. The data presented shows temperature behavior and conditions. Temperature data is also provided in the show status command. Syntax:...
Page 122 Chapter 4 CLI Commands Show Commands 122 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 123: Chapter 5 Maintenance, Troubleshooting & Ordering
User Manual Updates  Preventive Maintenance The TimeProvider 500 requires minimal preventive maintenance. Ensure the unit is not exposed to hazards such as direct sunlight, open windows, water, or extreme heat. Caution: To avoid electromagnetic discharge damage to the circuitry, never attempt to vacuum the TimeProvider 500.
Page 124: Safety Considerations
Follow your company’s safety guidelines and policies when working on or around live equipment. Refer to the National Electric Code ANSI/NFPA70, or per the application code in the country of installation for more information. 124 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 125: Reading Led Conditions
Green - Performance margins are stable or abnormal packet flow is observed such as loss of synchronization flow or significant load change. Amber - TimeProvider 500 is no longer using synchronization flow from the grandmaster clock to control the outputs. T1/E1 signal activity...
Page 126: Upgrading The Firmware
Power LEDs are still not lit, then the unit needs to be returned to Symmetricom for service. The TimeProvider 500 internal fuse, F1, is a 500mA, slow blow, 125V UL Recognized surface mount fuse.
Page 127 IP address is set to 0.0.0.0. With a 0.0.0.0 IP address setting, TimeProvider 500 is not expecting packet flow signals from the grandmaster clock. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 127...
Page 128 IP address is set to 0.0.0.0. With a 0.0.0.0 IP address setting, TimeProvider 500 is not expecting packet flow signals from the grandmaster clock. 128 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 129 Excessive Transients Major Excessive transients Check the network traffic. The network traffic noise is not allowing the TimeProvider 500 to lock. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 129...
Page 130: Grandmaster Clock Link Corrective Action
 interface config, on page 115. Try to ping TimeProvider 500 from another network element on the Ethernet  subnet. See ping, on page 82. TimeProvider 500 System and Accessory Part Numbers This section provides part numbers and accessories available for the TimeProvider 500.
Page 131: Repacking The Unit
3. Provide the return shipping information (customer field contact, address, telephone number, and so forth.) 4. Ship the product to Symmetricom, transportation prepaid and insured, with the Return Material Authorization (RMA) number and item numbers or part numbers clearly marked on the outside of the container to the address given with the RMA.
Page 132: User Manual Updates
Manual updates are available by logging in to Telecom Solutions Support at: http://www.symmetricom.com/support/online-support// Note: If you are downloading a manual for the first time, you will need to register with Symmetricom. If you are currently registered, login and download the manual update. 132 TimeProvider 500 2.0 User’s Guide...
Page 133: Chapter 6 Specifications And Factory Defaults
Factory Defaults  Electromagnetic Environment  Regulatory Requirements  Component Specifications This section provides the specifications for the TimeProvider 500 components and input and output signals. Mechanical Table 6-1. TimeProvider 500 Mechanical Specifications Parameter Description Mounting 19 in. / 48cm Rack Rack Mounting Position Front mounting location, unit protrudes 0.75 in.
Page 134: Environmental
Chapter 6 Component Specifications Environmental Table 6-2. TimeProvider 500 Environmental Specifications Parameter Description Operating Temperature -5to +65C, 23 to 149 F Storage Temperature -40 to +70 C, -40to +158 F Operating Humidity 5% to 93% RH Storage Humidity 10% to 100% RH Power Table 6-3.
Page 135: Serial Port
Table 6-5. LAN Port Specifications Parameter Description Connector Type RJ-45 Connector Label 1588 Speed 100 Mbps Interface IEEE 1588v2 and telnet Timeout Approximately 10 minutes, applies for telnet 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 135...
Page 136: 1Pps Outputs
Framed, all ones, Alternate Mark Inversion (AMI) per (ANSI) T1.102 and ITU-T Rec. G.703 2.4 to 3.6 volts peak into 100  Pulse Amplitude 100  ± 5% balanced Termination Impedance 136 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 137: 1.544 Mhz Outputs
50  Termination Impedance Phase Noise – 60 dBc/Hz 10 Hz – 90 dBc/Hz 100 Hz – 110 dBc/Hz 1 kHz – 120 dBc/Hz 10 kHz – 125 dBc/Hz 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 137...
Page 138: E1 Outputs
 TimeProvider 500 subjected to 5 C temperature variation throughout test.  TimeProvider 500 referenced to PTP for at least 24 hours prior to the start of holdover.  TimeProvider 500 powered > 5 days prior to the test. ...
Page 139: Typical Performance
< +/-3µs (more severe conditions) 8261-based tests (5 switches) Figure 6-1 <1ppb < +/-1µs Transport includes microwave, <5ppb SHDSL, or TDM over packet Figure 6-1. MTIE Test Threshold 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 139...
Page 140: Factory Defaults
090-03863-01 hardware. Signal Type (OUT1) clk_2048 [1pps | clk_2048 | e1_cas | e1_cas4 | e1_ccs | e1_ccs4 | e1_ais| t1_sf | t1_esf | clk_1544 | t1_iso_pulse] 140 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 141: Electromagnetic Environment
Categories that may be covered here include: Indirect and direct ESD immunity, Electrical fast transients, radiated immunity, conducted immunity, and surge protection. Emissions/Immunity FCC Pt. 15 Class B  ICES-003 Class B  098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 141...
Page 142: Regulatory Requirements
– EN61000-4-5 SURGE – EN61000-4-6 CONDUCTED IMMUNITY NEBS EMC Fully Compliant  NEBS ESL Partially Compliant  Regulatory Requirements Symmetricom is certified with the following safety compliant certificates:   CB Scheme  CE Mark  142 TimeProvider 500 2.0 User’s Guide...
Page 143: Appendix A Tmecode Formats
A = autonomous, D = differential, E = estimated, S = simulation, N = not valid NMEA Checksum - each byte value between the dollar sign ($) and asterisk (*) is XOR'ed. 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 143...
Page 144: T1 Format
Bit 3 – not used Bit 2 – Bit 0 = 0 = FLL_UNKNOWN 1 = FLL_WARMUP 2 = FLL_FAST 3 = FLL_NORMAL 4 = FLL_BRIDGE 5 = FLL_HOLD 144 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 145 “22” 2 bytes ASCII UTC-TAI offset (Hex: 00 to FF) 32-33 “53” 2 bytes ASCII Checksum (CRC) from byte 3 to byte 28 The CRC is generated using 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 145...
Page 146 T1 Format 146 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 147: Timeprovider 5000 And 500 Configuration Example
TimeProvider 5000 and TimeProvider 500 and to verify that network communication between the TimeProvider 5000 and TimeProvider 500 is enabled. In this example, the TimeProvider 500’s configuration is for non-VLAN Ethernet interface if0. Table B-1. TimeProvider 5000 and 500 Configuration...
Page 148 Configure Static Management IP Address Configure Ethernet Interface if0 IP Address For static IP, do not connect an Ethernet cable The TimeProvider 500’s factory default for  until the following steps are completed to avoid addressing mode for all the interface IP conflicts.
Page 149 Use an Ethernet cable to connect the IMC module to the switch /router. To telnet from your computer to the IP address of the TP5000, type the following user name and password: User: admin Password: symmadmin** 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 149...
Page 150 <enter> At the TP5000> prompt, type set ip ioc1-2 address 192.168.2.15 netmask 255.255.255.0 gateway 192.168.2.1 <enter> At the TP5000> prompt, type set ip ioc1-2 restart <enter> 150 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 151 The small green LED on the green LED on ETH1 should be lit. Connect the upper-right corner of the “1588” connector Ethernet cable from the TimeProvider 500 1588 should be lit. On the TimeProvider 5000, port to a switch/router on the same network. The...
Page 152 TimeProvider 5000 and 500 Configuration Example 152 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 153: Appendix C Hardware Version 1.0 Units
Syntax Changes and Additions – Version 1.0 to Version 2.0 Firmware  Parameter Changes and Additions – Version 1.0 to Version 2.0 Firmware  Figure C-1. TimeProvider 500 - Version 1.0 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 153...
Page 154: Version 1.0 Component Functional Description
Version 1.0 Component Functional Description Version 1.0 Component Functional Description Figure C-2 is a front view of the TimeProvider 500. All user connections are on the panel. Figure C-2. TimeProvider 500 Front Panel Differential Chassis Link and Flow T1/E1 Output...
Page 155: Rj48C Connectors
RJ45 (Ethernet) uses pins 1, 2, 3 and 6 whereas RJ48C uses pins 4 and 5. T1/E1 Frequency Output Connectors TimeProvider 500 provides configurable outputs at either E1 (2.048MHz) or T1 (1.544MHz) frequencies. Specific signal types at each frequency are detailed in the CLI command, set output signaltype, on page 71.
Page 156: Leds
Chassis Ground Above the LEDs is a connection to chassis ground. A 4mm Grounding Terminal Stud is located on the TimeProvider 500’s front panel. The grounding terminal is marked with the universal ground symbol. 156 TimeProvider 500 2.0 User’s Guide...
Page 157: Rs232 Mgmt Serial Port
RS232 MGMT Serial Port The DE9 connector labeled RS232 MGMT provides a local serial connection to TimeProvider 500. Through this connection, a Command Line Interface (CLI) provides configuration and status monitoring capability. The RS-232 serial port connection is made through a DE9S female connector. This port allows you to connect to a computer using terminal emulation software for remote monitoring and control.
Page 158: Version 1.0 System And Accessory Part Numbers
21” Mounting Adapter Bracket Kit 093-00011-000 23” Mounting Adapter Bracket Kit 093-00012-000 Version 1.0 Component Specifications This section provides the specifications for the TimeProvider 500 components and input and output signals. Mechanical Table C-3. TimeProvider 500 Mechanical Specifications Parameter Description Mounting 19 in.
Page 159: Environmental
Version 1.0 Component Specifications Environmental Table C-4. TimeProvider 500 Environmental Specifications Parameter Description Operating Temperature -5to +55C, 23to 131 F Storage Temperature -40to +70 C, -40 to +158F Operating Humidity 5% to 90% RH Storage Humidity 10% to 100% RH Power Table C-5.
Page 160: Serial Port
Table C-7. LAN Port Specifications Parameter Description Connector Type RJ-45 Connector Label 1588 Speed 100 Mbps Interface IEEE 1588v2 and telnet Timeout Approximately 10 minutes, applies for telnet 160 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 161: T1 Outputs
2.4 to 3.6 volts peak into 120  Pulse Amplitude 1.9 to 2.8 volts peak into 75  120 ± 5% balanced; 75 ± 5% unbalanced Termination Impedance 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 161...
Page 162: 2.048 Mhz Outputs
 TimeProvider 500 subjected to 5 C temperature variation throughout test.  TimeProvider 500 referenced to PTP for at least 24 hours prior to the start of holdover.  TimeProvider 500 powered > 5 days prior to the test. ...
Page 163: Version 1.0 Electromagnetic Environment
Acc-Grandmaster IP Address, VLAN, VLAN ID, and VLAN Priority Table C-12 does not return to the default value in Version 1.0 Electromagnetic Environment Categories that may be covered here include: Indirect and direct ESD immunity, 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 163...
Page 164: Version 1.0 Regulatory Requirements
– EN61000-4-2 ESD – EN61000-4-3 RADIATED IMMUNITY – EN61000-4-4 ELECTRICAL FAST TRANCIENT BURST – EN61000-4-5 SURGE – EN61000-4-6 CONDUCTED IMMUNITY Version 1.0 Regulatory Requirements Symmetricom is certified with the following safety compliant certificates:   CB Scheme  GS Mark ...
Page 165: Syntax Changes And Additions - Version 1.0 To Version 2.0 Firmware
New for 2.0 show auto-neg New for 2.0 show interface config New for 2.0 show interface status New for 2.0 show status list New for 2.0 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 165...
Page 166 Syntax unchanged in 2.0 set output hdb3 set output hdb3 Syntax unchanged in 2.0 set output holdover set output holdover Syntax unchanged in 2.0 166 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 167 This command shows the current baud rate. show firewall show firewall Syntax unchanged in 2.0 show image show image Syntax unchanged in 2.0 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 167...
Page 168 Changed and upgraded for 2.0 show vlan-config show interface-config Changed in 2.0 to support connection interfaces. upgrade upgrade Syntax unchanged in 2.0 168 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 169: Parameter Changes And Additions - Version 1.0 To Version 2.0 Firmware
Parameter Changes and Additions – Version 1.0 to Version 2.0 Firmware Table C-14 contains a list of the TimeProvider 500 parameters that either change or are new when upgrading from version 1.0 to version 2.0 firmware. If a parameter is not listed in...
Page 170 All enabled set ptp address node-mgr 0.0.0.0 set ptp transport Ethernet set tod enable|disable Disable set tod timescale set tod format set udesc “”, empty string 170 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 171 PTP flow set alarm-config proxy establishing serial communication set auto-neg frequency outputs set bridge-time IP address set clock time 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 171...
Page 172 138, serial port serial port specifications service technical assistance IEEE 1588 remote management port set alarm commands installation set alarm-config command installation checklist 172 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...
Page 173 098-00172-000 Revision A – December, 2009 TimeProvider 500 2.0 User’s Guide 173...
Page 174 Index W—W 174 TimeProvider 500 2.0 User’s Guide 098-00172-000 Revision A – December, 2009...

Symmetricom TimeProvider 500 User Manual

Chapter 1 Overview

Chapter 2 Installation & Configuration

Chapter 3 Operations

Chapter 4 CLI Commands

Chapter 5 Maintenance, Troubleshooting & Ordering

Chapter 6 Specifications and Factory Defaults

Appendix A Tmecode Formats

Appendix C Hardware Version 1.0 Units

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