Troubleshooting - dB Technologies VIO W15T User Manual

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6. TROUBLESHOOTING

The speaker does not power up:
1. Check that the system is connected to a working power supply.
2. Check that the power cable with the POWERCON® TRUE1 connector is plugged in correctly.
3. If the problem persists, contact an authorised service centre.
The monitor turns on but does not produce any sound:
1. Check that the audio signal inputs are connected correctly, preferably using cables with Neutrik® connectors.
2. Check that the connection cables are not damaged.
3. Check that the mixer or audio source is on and clearly shows an output signal.
The sound from the monitor is distorted:
1. With the system powered on, first adjust the volume of the audio source. If the LIMITER LED of the audio
source is lit, the signal may already be distorted before it reaches the monitor.
2. Check that the connection cables are not damaged. If they are, replace them (a damaged cable may cause
signal loss or alteration).
3. Check the preset EQ saved on the Service/User button that alters the frequency response of the output signal.
The on-stage monitoring performance is poor:
1. Check that the monitor is positioned correctly on the stage in accordance with the acoustic coverage pattern
and the types of placement illustrated in the section INSTALLATION EXAMPLES.
2. Check that there are no obstructions directly between the monitor and the performer.
3. Make sure you are using a sufficient number of VIO W15T monitors.
VIO W15T Cod. 420120335 REV. 1.0
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