Genius SIERRA 800 Troubleshooting Manual

SIERRA 800
TROUBLESHOOTING GUIDE
Retractable screens should always be installed square, plumb and level.

THE SCREEN FABRIC GETS BLOWN OUT OF THE SIDE TRACKS


Windy conditions will affect the performance of a retractable screen. Retract the screen when
not being actively used and,
4-sided rigid framed screens, Genius Retractable Screens move in and out of a protective
cassette and the exposed surface area and edges of the fabric are flexible. Consequently, the
wind speed that a retractable screen can withstand (e.g. before the edges of the screen fabric
may push out of a guide rail), will depend on the width and height of the opening, the openness
factor of the specific screen fabric and, other design factors of the model. Before retracting the
screen, check that the edges of the screen fabric are riding completely inside the tracks and
guide rails. If necessary, use your fingers or a soft smooth instrument to position the edges of
the fabric inside the guide rails before retracting the screen.
 An Anti-Wind Brush Pile is located inside the B-Side Guide Rails. This Anti-
Wind Pile is designed so that the stiff bristles of the Brush Pile will engage
inside the holes of the screen fabric as wind blows/pushes on the fabric.
Verify that the shorter of the Anti-Wind Piles is positioned closest to the
inside of the home.
 Check that the aluminum walls of the B-Side Guide Rails have not been
bent outward during installation since this will prevent proper
engagement. If needed take your thumb and forefinger and gently run
them along the length of the B-Side Guide Rails altering these back into a
straight 90-degree position. This will reposition the Anti-Wind Pile so that
it can perform as intended.
 Check that the Anti-Wind Bruch Pile has not been deformed or damaged and that it is still
pointing in a 60 degree angle within the B-Side Guide Rails.
 Check that the B-Side Guide Rails have been installed without any bowing. If needed add shims
or take other action so that these rest straight in the opening.
 Add additional ballast material within the hollow are inside the Pull Bar.

THE SCREEN IS DIFFICULT TO PULL DOWN OR UP

 Check that the screen has been installed in a square and plumb opening, correct as needed.
 An Anti-Window Brush Pile is located just inside the B-Inside Rails. Gently run your finger or
another soft object down each side of the screen fabric in order to release the engagement of
use the screen only during low-wind conditions. Unlike traditional
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