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PHONE QUICK REFERENCE USER GUIDE
These instructions are for X-Lite and physical Austin office phones
Please PRINT or otherwise save this document for your future reference
Basic
Instructions
for
Phone
Use:
PLACE A CALL
Dial desired number.
•
Local numbers can be in the form of (XXX) XXX - XXXX or XXX - XXXX
Long distance numbers are dialed in the form of 1 (XXX) XXX - XXXX
Internal extensions are in the form of XXXX.
Call will complete automatically after 2 seconds or you can press the <Dial> (right arrow).
•
END A CALL
Hang up or press "Goodbye" key.
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PLACE A CALL ON HOLD
Press HOLD. Line indicator will blink red indicating call is on hold.
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RETREIVE CALL FROM HOLD (SINGLE CALL)
Press blinking Line Key and lift handset, or press the "Hold" button in X-lite
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TRANSFER A CALL (BLIND)
Press Transfer key.
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Dial the number or extension you wish to transfer the caller to.
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Press <Dial> (right arrow).
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Press Transfer again before the third party answers
TRANSFER A CALL (ANNOUNCED)
Press Transfer key.
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Dial your party's extension or number.
After you have reached your party, press Transfer context key again to connect the caller
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with your party.
THRE WAY CONFERENCE
Dial number for your first party.
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Press the Conference key.
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Dial your second party.
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When party has answered, press Conference key to join the calls.
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CHECK VOICEMAIL (Physical phones only)
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Press the Voicemail key.
Enter your password as prompted. The initial password is your extension. Please change
•
this ASAP.
Follow the prompts to retrieve, forward, or delete messages.
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GENERAL USAGE
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Table of Contents
Summary of Contents for Stratford Labs X-Lite
- Page 1 Press HOLD. Line indicator will blink red indicating call is on hold. • RETREIVE CALL FROM HOLD (SINGLE CALL) Press blinking Line Key and lift handset, or press the “Hold” button in X-lite • TRANSFER A CALL (BLIND) Press Transfer key.
- Page 2 Web Access To More Settings For Your STRATFOR Phone Extension A Web Portal is provided and allows access to sophisticated “Call Forwarding” capabilities, Voicemail settings, a Contact List, Recorded Calls, and a detailed “Call History” for your extension. You can access the Web Portal at: http://pbx.stratfor.com/ Your username and password are your extension. The “password” can be changed at your discretion via the “Preferences”...
- Page 3 Web Based Management of Conferences The Stratfor phone system provides web-based management of conferences. • Use your web browser to access http://pbx.stratfor.com/ • Your “username” and password” are both your extension • Choose “Conferences” in the menu provided on the left • Choose “Manage Conference” for the Conference Room you wish to manage •...
- Page 4 3 Play message information 4 Outgoing call 5 Leave message * Return to main menu 4 Play previous message 5 Repeat current message 6 Play next message 7 Delete current message 8 Forward message to another mailbox 9 Save message in a folder * Help / During message playback: Rewind # Exit / During message playback: Fast forward 2 Change folders...
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