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EMC
Avamar
Data Store
Gen4S
Customer Installation Guide
300-999-651
REV 04

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Summary of Contents for EMC2 Avamar Gen4S

  • Page 1 ® ® Avamar Data Store Gen4S Customer Installation Guide 300-999-651 REV 04...
  • Page 2 © Copyright 2001-2016 EMC Corporation. All rights reserved. Published in the USA. Published May, 2016 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose.
  • Page 3: Table Of Contents

    CONTENTS Preface Chapter 1 General Information Important terms and concepts...............10 Nodes....................10 Utility node..................10 Storage nodes..................10 Single-node servers................. 10 Extended retention media access node..........10 NDMP accelerator node..............11 Node resource database (probe.xml)..........11 Avamar Downloader Service.............11 Local downloader service..............11 Avamar FTP site................11 Avamar Installation Manager............11 Avamar login manager..............
  • Page 4 CONTENTS Chapter 3 Networking Overview....................... 26 Basic networking configuration..............26 Supported network configurations..............27 Single-node servers................. 27 Advanced network configuration – dpnnetutil utility........29 Features provided by dpnnetutil............30 Replication....................30 Single-node servers................. 30 Chapter 4 Installation Prerequisites Important notices..................34 Prerequisites....................34 Site and environmental requirements..........34 Required tools, equipment, software, and information.....
  • Page 5 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, all versions of the software or hardware currently in use may not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.
  • Page 6 Preface WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Addresses practices that are not related to personal injury. Note Presents information that is important, but not hazard-related.
  • Page 7 Preface 4. Click the arrow next to the Find a Product by Name box. 5. (Optional) Add the product to the My Saved Products list by clicking Add to My Saved Products in the upper right corner of the Support by Product page. Documentation The Avamar product documentation provides a comprehensive set of feature overview, operational task, and technical reference information.
  • Page 8 Preface Facilitating support EMC recommends that you enable ConnectEMC and Email Home on all Avamar systems: ConnectEMC automatically generates service requests for high priority events. Email Home sends configuration, capacity, and general system information to EMC Customer Support. Your comments Your suggestions help EMC continue to improve the accuracy, organization, and overall quality of the user publications.
  • Page 9: General Information

    CHAPTER 1 General Information This chapter provides general information about Avamar terminology, an overview of installation features for the Avamar Data Store (ADS), and a high-level road map of the installation. Topics in this chapter include: Important terms and concepts................10 Information for customers..................
  • Page 10: Important Terms And Concepts

    General Information Important terms and concepts This section provides a list of terms you can use to familiarize yourself with the Avamar family of hardware. Some of these terms, since they refer to multi-node Avamar systems, are not used anywhere else in this guide. Nodes The primary building block in any Avamar system is a node.
  • Page 11: Ndmp Accelerator Node

    General Information that allows a tape device to be connected directly to the node via fiber-optic cable. It is not part of an ADS server (not connected to the Avamar multi-node system’s internal network). For installation instructions, refer to the EMC Avamar Extended Retention Media Access Node Hardware Installation Guide .
  • Page 12: Packages

    General Information Packages Avamar software installation files, hotfix patches, and operating system (OS) patches available from the EMC repository. Packages comprise three types: Client - A release of Avamar file system or application backup software. Server - A new release of Avamar server software, a service pack, or a patch for the operating system, management console, or Avamar software.
  • Page 13: Email Home

    General Information Email home An Avamar feature that automatically emails configuration, capacity, and general system information to EMC Technical Support once daily, and critical alerts in near-real time on an as-needed basis. Email home uses the same email server that you configure for ConnectEMC.
  • Page 14: Fundamental Avamar Principles

    General Information Avamar software downloads are located on the Avamar FTP site: ftp://ftp.avamar.com Obtaining an Avamar license key file requires an account for the EMC Software Licensing Central (SLC) on the EMC Online Support site. EMC Technical Support is responsible for obtaining a license key file for your system.
  • Page 15: Avamar Installation Manager

    General Information Note Uploading the installation package can take a significant amount of time, depending on the method used. Installing and configuring the Avamar Downloader Service and LDLS are considered post-installation tasks because they are not required to perform Avamar software installation.
  • Page 16: Log Files

    General Information 1. The Avamar Downloader Service or LDLS checks with the EMC repository for new manifest files. This check is done automatically every 24 hours. The Avamar Downloader Service downloads the manifest from the EMC repository and pushes it to the Avamar Installation Manager, or The LDLS downloads the manifest from the EMC repository directly to the Avamar Installation Manager.
  • Page 17 General Information Avamar Downloader Service security The Avamar Downloader Service validates each package that it downloads to ensure that the package has been correctly signed and transmitted. The Avamar Downloader Service accepts incoming requests only from Avamar systems that are on a known systems list. The Avamar Downloader Service encrypts outgoing communication to the EMC repository by using SSL (Secure Socket Layers) over an HTTP connection.
  • Page 18 General Information Table 4 Avamar Downloader Service components (continued) Component Description About Shows the version of the Avamar Downloader Service. Exit Closes the Avamar Downloader Service. The Avamar Downloader Service installation also creates: A local repository in the installation directory. This directory is where the Avamar Downloader Service puts packages it fetches from the EMC repository.
  • Page 19: Chapter 2 Hardware Specifications

    CHAPTER 2 Hardware Specifications This chapter contains information about the ADS hardware that relates to single-node server installation. Topics in this chapter include: Hardware specifications..................20 Service port connectivity..................20 Node components....................21 Hardware Specifications...
  • Page 20: Hardware Specifications

    Hardware Specifications Hardware specifications Each node runs the SuSE Linux Enterprise Server v11 SP1 operating system and features a service port. See Service port connectivity on page 20 for more information. The M600, M1200, and M2400 can be used as single-node servers or as storage nodes within a multi-node server.
  • Page 21: M600, M1200, And M2400

    Hardware Specifications M600, M1200, and M2400 Table 5 M600, M1200, and M2400 service ports Node state Service port Service port IP address Kickstarted (straight from manufacturing) NIC8 (eth7) 10.99.99.5 or rekickstarted After Avamar multi-node installation Switch port 24 Use the internal network IP address assigned to the node during installation After Avamar single node installation...
  • Page 22: M600, M1200, M2400, And Avamar Business Edition (S2400) Nodes

    Hardware Specifications M600, M1200, M2400, and Avamar Business Edition (S2400) Nodes Figure 2 Front View Table 7 M600, M1200, M2400, and Avamar Business Edition (S2400) node front panel components Feature Description Service tag A pull-out label for serial number and other system information. Hard drives Hot swappable 3.5”...
  • Page 23 Hardware Specifications Table 7 M600, M1200, M2400, and Avamar Business Edition (S2400) node front panel components (continued) Feature Description NIC activity LEDs - One LED per NIC on the back panel. Network link detected = LED solid on. Network activity = LED blinking according to activity.
  • Page 24 Hardware Specifications Table 8 M600, M1200, M2400, and Avamar Business Edition (S2400) node rear panel components (continued) Feature Description RMM4 port Dedicated management port for the RMM4 card. EMC Avamar Data Store Gen4S Customer Installation Guide...
  • Page 25: Networking

    CHAPTER 3 Networking This chapter provides a comprehensive description of optional networking features and requirements for the ADS single-node server. Topics in this chapter include: Overview....................... 26 Basic networking configuration................26 Supported network configurations................ 27 Advanced network configuration – dpnnetutil utility..........29 Replication......................30 Networking...
  • Page 26: Overview

    Networking Overview The information in this chapter is for reference only. If advanced network or replication configuration is required, this chapter describes procedures that must be performed by EMC personnel before Avamar software installation can be done. Included in this chapter are: General overview of ADS networking principles related to single-node servers Descriptions of the different network configurations supported by single-node servers An overview of the optional dpnnetutil advanced configuration utility...
  • Page 27: Supported Network Configurations

    Networking Note As noted in this list of basic network configurations, Avamar systems support the use of VLANs and separately support the use of NAT. However, Avamar does not support the use of NAT on VLANs. If all backup, replication, and management interfaces are used, ensure that they are configured for different subnets.
  • Page 28 Networking Figure 5 Dual Uplink The high-availability external network provides an Avamar server that continues operating through any single network component failure, including: Any ADS network interface on the external network Any single uplink cable from the ADS to the customer network Any port on the customer network used in the uplink An entire customer switch used in the uplink Connectivity between customer switches used in the uplink...
  • Page 29: Advanced Network Configuration - Dpnnetutil Utility

    Networking Figure 6 Dual Uplink plus Options This high-availability external network provides an Avamar server that continues operating through any single failure in a default or optional network component, including: Any ADS network interface on the external network Any single uplink cable from the ADS to the customer network Any port on the customer network used in the uplink An entire customer switch used in the uplink Connectivity between customer switches used in the uplink...
  • Page 30: Features Provided By Dpnnetutil

    Networking Features provided by dpnnetutil Running dpnnetutil provides the following features: Single-node Gen4S systems For single-node systems, the feature set includes: Detection of cabling and connectivity errors during configuration, including: No link detected on a network interface Link speed below 1GB Auto negotiation Full duplex When an error is detected, a dialog box is displayed that describes the error and the...
  • Page 31 Networking target system can be either a multi-node or single-node Avamar server. The following image shows a multi-node server as the target. Figure 7 Basic Replication Network To configure basic replication, the Avamar software must be installed. The EMC Avamar Administration Guide provides more information about configuring basic replication.
  • Page 32 Networking EMC Avamar Data Store Gen4S Customer Installation Guide...
  • Page 33: Installation Prerequisites

    CHAPTER 4 Installation Prerequisites This chapter describes the prerequisites for installing an Avamar single-node server. Topics in this chapter include: Important notices....................34 Prerequisites......................34 Installation Prerequisites...
  • Page 34: Important Notices

    Installation Prerequisites Important notices The previous chapters provide reference materials. The actual installation process begins with the following instructions. NOTICE If, during any part of these installation instructions, you encounter hardware or software failure, contact your EMC Account Team for assistance in obtaining the proper services. Installation is not covered under warranty or maintenance contract.
  • Page 35 Installation Prerequisites Table 9 Required Items (continued) Requirement Description Mechanical lift or another person to assist you with lifting Material for labeling cords and cables Paper clip or other similar object Applications PuTTY WinSCP Networking information Hostnames and IP addresses for: The Avamar server to be installed One or more Network Time Protocol (NTP) servers...
  • Page 36: Verifying Checksums

    Installation Prerequisites Table 9 Required Items (continued) Requirement Description Reference ID (Asset reference ID) Cabling Cat6 Ethernet cable Verifying checksums After copying the required files to your computer, perform the following: Procedure 1. Verify the checksums and ensure that corruption did not occur during copying. If the checksum does not match, recopy the file to the computer.
  • Page 37: Mounting The Single-Node Server

    CHAPTER 5 Mounting the Single-Node Server The primary purpose of this chapter is to describe how to mount a single-node server in an EMC Titan rack. It can also be used as a general guide for mounting a single-node server in a different environment that uses similar standard racks. Topics in this chapter include: How to begin......................
  • Page 38: How To Begin

    Mounting the Single-Node Server How to begin Begin installation by unpacking components and identifying the parts inside. WARNING The node is heavy and should be installed into or removed from a rack by two people. To avoid personal injury or damage to the equipment, do not try to lift, remove, or install the node without a mechanical lift or help from another person.
  • Page 39 Mounting the Single-Node Server Figure 10 Rail Release b. On the inner rail, slide the blue disconnect tab forward to release the inner rail from the slide rail. See next image. Figure 11 Disconnect Tab c. Slide the inner rail completely out of the slide rail. See next image. Figure 12 Remove Inner Rail 2.
  • Page 40 Mounting the Single-Node Server b. Push the flat side of the inner rail onto connection studs. See next image. Figure 14 Connection Studs c. Slide the inner rail backwards along the chassis until the studs fit securely into the small end of the rail notches. An audible click indicates that the rail is secure.
  • Page 41 Mounting the Single-Node Server c. Secure the rail to the rear channel with a small stablizer screw. d. Pull the front alignment pins into position in the cabinet's front channel. An audible click indicates the rail is firmly attached to the channel. See previous image.
  • Page 42 Mounting the Single-Node Server Figure 18 Secure Chassis 5. Pushing on the ends, not the middle, of the bezel, press the bezel onto the latch brackets until it snaps into place. See the next image. Figure 19 Front Bezel 6. Connect both power cables to the server and power source. 7.
  • Page 43: System Preparation

    CHAPTER 6 System Preparation This chapter prepares the single-node server for Avamar software installation. Topics in this chapter include: Preparing the server for software installation............44 System Preparation...
  • Page 44: Preparing The Server For Software Installation

    System Preparation Preparing the server for software installation Perform the following to prepare for Avamar software installation. These steps include configuring the primary backup network port and copying bootstrap utility files. Before you begin CAUTION Do not connect any external network cables to a customer network switch at this time. Connecting external network cables could interfere with the function of the customer's production network and with Avamar software installation.
  • Page 45 System Preparation i. Set the Default gateway to 10.99.99.5. j. Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties sheet. k. Click OK to close the Local Area Connection Properties sheet. l. Using an Ethernet Cat6 cable, connect the laptop to the eth7 network interface (NIC8 port).
  • Page 46 System Preparation Figure 21 YaST Network Settings - Overview 8. Tab to the Name list and use the arrow keys to select the primary backup network port, noted at the beginning of this task. As you move from one entry to the next in the list, the description in the second box changes.
  • Page 47 System Preparation 12. Select the checkbox (with an X) by pressing the spacebar. 13. Tab to IP address. 14. Type the IP address assigned to the primary backup network port. 15. Tab to Subnet Mask. 16. Type the subnet mask address assigned to the primary backup network port. 17.
  • Page 48 System Preparation 29. Tab to Domain Search. 30. Use the right arrow to move the cursor to the end of the default entry and delete the default domain name. 31. Type the correct domain name to be searched. 32. Tab to the top menu and use the right arrow to select Routing. The Network Settings-Routing screen appears and Default Gateway should be highlighted.
  • Page 49 System Preparation 39. Close the terminal window. 40. Verify connectivity to the primary backup network port from the customer network by establishing a PuTTY session. Results This concludes customer installation activities for the ADS single-node server. Preparing the server for software installation...
  • Page 50 System Preparation EMC Avamar Data Store Gen4S Customer Installation Guide...

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