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TROUBLESHOOTING
Troubleshooting
PROBLEM
Console is not turning on.
No picture on the screen.
Not getting any sound.
The picture looks Blurry,
Pixelated or stretched out.
The controller is not
working.
SOLUTION
•
Is the AC adapter properly connected to the
console?
•
Is the AC adapter connected to a working
power source?
•
Press the Power button down until you hear
or feel it click.
•
Is the TV turned on?
•
Is the HDMI® cable connected properly to
the TV and console?
•
Is the AV cable connected to the correct
Input on the TV?
•
Do you have both AV and HDMI® cables
connected? If so switch the TV input/channel
from AV to HDMI®.
•
Is the console turned on?
•
Disconnected all cables from the console
and TV, and then reconnect the cables.
•
Is the TV volume too low or on mute?
•
Is the Consoles' Game Volume turned up or
down?
•
Did you verify that the left and right audio
cables are connected to the same input
section as your video cable?
•
Do you have the screen size set to full screen?
Go into Game Settings, select Screen Size,
and select Original Size.
•
Is the controller properly connected to the
console?
•
Is the controller connected to the player 1
port?
•
With the controller connected to the player 1
port, turn the console off, wait 15 to 20 secs
and turn the console ON.
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