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Model: PS1 Starter Kit User's Guide Warranty When using the device for the first time Charging is required. Charge the device according to the procedure on Page 18 before using.
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Ploom Exclusive Customer Service Hours: 10:00 AM-9:00 PM (excluding Hours: 9:00 AM-9:00 PM (excluding year-end and New Year's holidays) 0120-108-513 You can also make an inquiry via the Ploom website. https://www.ploom.jp/support/ Distributor Japan Tobacco Inc. 4-1-1 Toranomon, Minato-ku, Tokyo 105-6927...
The content of this document may change without notice. The latest version of the Use ..........Page 25 User's Guide can be found on the Japan Tobacco website. Shutting O ......Page 27 Cleaning ........Page 29 Troubleshooting ......Page 31 Main Specifications ....Page 36 Warranty ........Page 38 https://www.ploom.jp/userguide/s/...
Introduction Thank you for purchasing a Ploom S Starter Kit (“Starter Kit”). Please read this document carefully to ensure safe use. Ploom S is a device that allows you to enjoy tobacco vapor* produced by heating Tobacco vapor* Ploom S tobacco...
• Do not use this Starter Kit or • The specifications and external Ploom S tobacco sticks for other appearance of the products than the intended purpose. included with this Starter Kit may be changed without prior notice.
Safety Information Please read the following precautions carefully so that you can use the products such as the device included with this Starter Kit and other accessories in a safe and secure manner. Meanings of warning indications Levels of hazards and damages If you do not follow the instructions indicated with this sign, you will face DANGER an imminent danger that will result in death or serious injury from fires,...
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DANGER Fire Electric shock Explosion Do not put the device and other Do not use, charge, or store the accessories in a fire or subject device and other accessories in it to heat. a place with high temperature. Prohibited Prohibited action action Do not put the device and other...
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Do not charge the device if the Do not clean the device while it AC Adaptor or Micro USB Cable is being charged or the heater is damaged. is operating. Prohibited Prohibited action action Do not charge the device under the Doing so might cause a malfunction, following conditions.
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If you observe any children and dispose of the used sticks trouble of the device, contact “Ploom out of sight in an appropriate manner. Exclusive Customer Service” (back Failing to do so might cause an infant cover).
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Prohibited sticks. Prohibited action Doing so might cause burns. action Only use Ploom S tobacco sticks in the Tobacco Stick Holder of the device. If you use other products, they might cause an electric shock, malfunction or unexpected accident.
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Do not use the device if the Ensure that individuals who tobacco vapor is extremely hot. need support do not use this product alone without the Doing so might cause an unexpected Prohibited Mandatory monitoring or direction of a action action injury, burns, or malfunction.
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Doing so might cause an unexpected injury or malfunction. Do not touch the AC Adaptor Do not clean the device using and the device for an extended products other than the Ploom S period while the device is being Prohibited exclusive Cleaning Brush. charged.
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When you charge the device, To charge the device, make sure make sure there are no foreign that the connectors and plugs substances on the terminal are firmly connected. Mandatory Mandatory portions and connection action action If the Micro USB Cable or AC Adaptor portions.
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When you unplug the Micro Make sure to prevent the device USB Cable, hold the connector from being exposed to sand firmly. and dust in places such as the Mandatory Mandatory beach, sandy soil, or a place action action When you unplug the Micro USB exposed to clouds of dust.
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Precautions on the lithium-ion battery The Ploom S device has a built-in lithium- WARNING ion battery. To avoid battery fluid leakage or explosion and serious injury caused by Explosion Fire overheating or a fire hazard, be sure to observe If you notice any battery fluid...
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CAUTION WARNING Do not charge, use, leave or The Ploom S device has a built-in lithium-ion battery. The device, AC Adaptor, Micro USB store the device in extremely Cable and Cleaning Brush are made of materials...
Confirming the Contents of the Kit Before use, please ensure that the contents of your kit match those listed below. If anything is missing, please contact “Ploom Exclusive Customer Service” (back cover). Device AC Adaptor About separately sold accessories and products •...
Parts of the Device Mode Indicator LED Action Button (Page 21, 31) (Page 23, 29) Status Indicator LEDs (Page 19, 23, 26, Tobacco Stick Holder Sliding Cover (Page 22) (Page 21, 28) Micro USB Jack (Page 18) About the vibrating function Cleaning Cover Vibrations alert you to the (Page 30)
Charging Start charging. Charging is necessary when you use Connect the Micro USB Cable to the the device for the first time after device and to the AC purchase. Without charging, the Adaptor. Insert the device will not turn on. AC Adaptor into an electrical outlet.
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During Charging Start of Charging The Status Indicator First Time After First Time LEDs flash/light up one by one as charging progresses. The device vibrates All of the LEDs flash. once to alert you that charging has started. The device vibrates four times to alert you that charging has started.
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Charging Complete Once all of the LEDs are lit up, charging is complete. (They will turn o after a certain period of time.) • You can use about 10 tobacco sticks on a full charge. However, this number may increase or decrease depending on the deterioration of the battery, ambient temperature, etc.
Inserting a Stick Open the Sliding Cover. Only use never-before-used tobacco The device will turn on. sticks. The Mode Indicator LED will light up in blue. • If the Mode Indicator LED does not light up when you open the Sliding Cover, the remaining battery level is extremely low.
Heating Insert a tobacco stick. A heater built into the device heats Slowly insert the tobacco stick with the the tobacco stick. leaves down until the tip lightly touches the Status bottom. Make sure that Indicator the dotted-line portion LEDs Never remove of the stick is not a tobacco stick...
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During Heating Start heating. Hold down the Action The Status Indicator Button for at least two LEDs flash and heating seconds. starts. The LEDs flash/light up as heating progresses. Heating takes about 40 seconds to complete. The device will vibrate once.
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Ready for Use Once all of the LEDs are lit up, the device is ready. The device will vibrate twice to alert you that heating is complete. You can now enjoy the flavor and aroma of the tobacco stick.
After each session of heating, you can use the device for about 3 minutes and 30 seconds, or about 14 pu s . If there is enough battery power remaining, you can then heat (Page 22) another stick and continue using the device One inhalation is counted as one pu .
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Start of Use Alerts before Heater Shutdown The remaining time is indicated by the Status About 30 Indicator LEDs. seconds left / About 2 pu s left (LEDs flash) When there are only about 30 seconds or two pu s left, the device vibrates once to alert you that the heater will shut o soon.
Shutting O Heater Shutdown Make sure that all of the Status Indicator LEDs are turned o . Status Indicator LEDs When the maximum When you have time (about pu ed the 3 minutes and maximum number 30 seconds) has of times elapsed, (about 14 pu s the device...
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Remove the tobacco stick. Close the Sliding Cover. Hold the tobacco stick The device will turn o . by the tip, and pull it straight out. • Make sure that the Sliding Cover is tightly closed to avoid accidental operation when carrying the device around.
Cleaning Cleaning is recommended whenever you notice any foreign particles, stains, etc. Use the separately sold Cleaning Brush. Sliding Cover Cleaning Brush (sold separately) To stop using the device in the middle of a session Hold down the Action Button Cleaning Cover for at least two seconds to shut o the heater.
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• The device retains heat for a short time Open the Sliding Cover after use. Let the device cool o before and Cleaning Cover. performing cleaning. • Never attempt to remove fragments of tobacco leaves by forcefully hitting or Perform cleaning. shaking the device.
LEDs flash and the The device may be malfunctioning. Please device vibrates three times. contact “Ploom Exclusive Customer Service” (back cover). The device may become somewhat hot after The Mode Indicator LED is lit up in red.
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“Ploom Exclusive Customer the issue, there may be a Service” (back cover). malfunction. Discontinue use of the device and contact “Ploom The device doesn't work. Exclusive Customer Service” The device will not work if the battery (back cover).
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Discontinue the dedicated AC Adaptor use of the device and contact and Micro USB Cable. The “Ploom Exclusive Customer device will not charge under Service” (back cover). these conditions. Charge the battery using the dedicated AC...
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• If they are not dirty, there may be an issue with the device, AC Adaptor, or Micro USB The device will not turn on after it Cable. Please contact “Ploom Exclusive was left unused for a long period Customer Service” (back cover).
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When you begin to inhale, the tobacco vapor is hot. • When you begin to inhale, the tobacco vapor may be somewhat hot due to use of the heater. However, this is not a malfunction. • The heated tobacco vapor may feel hot if it comes into contact with your lips.
Main Specifications Device AC Adaptor Battery Type Model Name Lithium-ion battery WA-SJPT12-JA Battery Capacity Rated Input 1,020 mAh AC 100 V-240 V, 50/60 Hz, 0.2 A Charging Time Rated Output Approx. 90 minutes DC 5 V, 1.5 A Input Terminal Dimensions USB jack (Micro B) Approx.
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For information on purchasing separately sold accessories such as the AC Adaptor or the cleaning brush, please visit our website below. https://www.ploom.jp/...
The terms of this Warranty apply to • If a malfunction occurs while you the following products included in are using the Ploom S Starter Kit the Ploom S Starter Kit for eighteen in accordance with this document months from the date of purchase.
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Stipulation of Exceptions to Warranty The terms of this Warranty do not • Free product exchanges under the apply in the following cases. terms of this Warranty are subject to the warranty period as of the • There is no Warranty. time of the initial purchase.
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If you require a replacement within • The product has been obviously the warranty period, please contact disassembled or modified. “Ploom Exclusive Customer Service” • Deterioration of the product is the (back cover) for an explanation of the result of normal use.
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Other • When a product is exchanged free of cost, it will be replaced with a product equivalent to the one that you purchased. Please note that the recovered product will not be returned to you. • Please note that we do not provide this warranty to customers who are deemed to be part of anti-social forces.
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