Black Box FaxReceiver MC200A User Manual
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Black Box FaxReceiver MC200A User Manual

Black Box FaxReceiver MC200A User Manual

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All manuals and user guides at all-guides.com
MAY 2007
MC200A
Version 3
FaxReceiver MC200A ®
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746
© Copyright 2006. Black Box Corporation. All rights reserved.
 Copyright 2006 Black Box User Manual

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  • Page 1 All manuals and user guides at all-guides.com MAY 2007 MC200A Version 3 FaxReceiver MC200A ® 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 2006. Black Box Corporation. All rights reserved.  Copyright 2006 Black Box User Manual...

  • Page 2: Table Of Contents

    Benefits of using Telnet: UNIT IP SETTINGS UNIT EMAIL SETTINGS UNIT FAX SETTINGS TELNET The FaxViewer Troubleshooting Glossary Technical Specifications 41 Trademark Recognition 41 Legal Notices Technical Support  Copyright 2006 Black Box Page 2 2 2 2 of of of of 49...
  • Page 3 Black Box. DISCLAIMER Black Box reserves the right to revise this publication and to make changes from time to time to the contents hereof without obligation to notify any person or organization of such revision or changes. Black Box has endeavored to ensure that the information in this publication is correct, but will not accept liability for any error or omission.

  • Page 4: Introduction

    The FaxReceiver MC200A uses a PCMCIA card to connect to the Fax Line; this allows the FaxReceiver MC200A to be used in any country in the world for which there is a PCMCIA fax/modem card available that fulfills the local standards.

  • Page 5: Menu Map

    (+/-0 to 13 hours) (Off) 9) Daylight Saving toggle *1 For FaxConfig enter each address on a separate line. For Telnet, separate with commas or semicolons.  Copyright 2006 Black Box Page 5 5 5 5 of of of of 49...

  • Page 6: The Process

    All manuals and user guides at all-guides.com Requirements AC power outlet within 10 feet. Telephone wall jack and cable to reach the FaxReceiver An Ethernet cable for the connection from the FaxReceiver to an Ethernet hub or switch connection that will connect to the mail server. Important Information NOTE: The device is designed to operate in a typical office environment.

  • Page 7: Connections

    All manuals and user guides at all-guides.com Installation The illustration shows the setup of the ports and the diagnostic LEDs. Connections See the drawings on page 7 for installation examples. Plug the PCMCIA modem card into the top or bottom slot. Insert your Ethernet RJ45 connection into the LAN jack on the front.
  • Page 8 All manuals and user guides at all-guides.com NOTE: It will take about 10 seconds for the FaxReceiver to be ready to accept a fax or telnet connection. When your Ethernet cable is connected to a network, the link light will be on. NOTE: There is a green light inside the unit that can be seen.
  • Page 9 All manuals and user guides at all-guides.com Typical installation replacing an incoming fax machine: Copyright  2006 Ringdale User Manual, 62-15820000 Page 9 9 9 9 of of of of 49...
  • Page 10 All manuals and user guides at all-guides.com Installation where an outgoing fax machine is required on incoming line: NOTE: If you daisy chain from an outgoing fax machine, it should be set to either not auto answer or answer after 4 rings or more so that the FaxReceiver will pickup first.

  • Page 11: Reset Button

    All manuals and user guides at all-guides.com LEDs The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicates that the port is functionally connected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not light up, there may be a problem with the cabling or the Ethernet hub.

  • Page 12: Fax Configuration Utility

    Windows Command prompt “telnet”. This will work on any FaxReceiver that is on the same virtual network. Black Box has provided a FaxConfig utility that allows you to perform the basic IP configuration of any FaxReceiver that is on the same physical network.

  • Page 13: General Settings

    All manuals and user guides at all-guides.com G e n e r a l S e t t i n g s Using your mouse, double-click on the IP Address of the FaxReceiver to view or configure the properties of, or click once to select it and then click the Properties button and it will bring up the following screen: 1) The default Device Name is derived from the FaxReceiver’s Hardware Address.

  • Page 14: Tcp/Ip Settings

    All manuals and user guides at all-guides.com T C P / I P S E T T I N G S 1) Enter an unused IP Address from your network, or click on the DHCP/RARP Enable. NOTE: If you change to an address that is NOT in the same network range that your PC is, you will still be able to see the FaxReceiver with the FaxConfig utility, but you will not be able to change any parameters until you are on the same subnet.
  • Page 15 All manuals and user guides at all-guides.com 6) Time Server IP 1,2, & 3. The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email.

  • Page 16: E-Mail Settings

    All manuals and user guides at all-guides.com E - M A I L S E T T I N G S 1) Mail Server SMTP Address – Use the TCP/IP tab to change this. 2) Mailserver SMTP IP Port – The default is 25. This is most common. Other common ports used are 26, and 2525.

  • Page 17: Fax Settings

    All manuals and user guides at all-guides.com F A X S E T T I N G S 1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually displayed on the display of the sending fax after establishing contact, or recorded in its log/print-out.
  • Page 18 All manuals and user guides at all-guides.com 6) Answer Delay – This specifies the number of rings before the FaxReceiver answers the call. This would be used if you have the FaxReceiver daisy- chained with a regular phone that you answer first. Maximum is 30 rings. 7) Time Zone Offset –...

  • Page 19: Telnet Settings

    All manuals and user guides at all-guides.com T E L N E T S E T T I N G S Select the TelNet tab. 1) Telnet port – This will enable the end user to set up a port that the company does not block (e.g.

  • Page 20: Benefits Of Using Telnet

    All manuals and user guides at all-guides.com TELNET Once you have configured the initial IP address or set your PC to the same network as the FaxReceiver, you can use Telnet to configure the parameters. B E N E F I T S O F U S I N G T E L N E T : 1) You can use HyperTerminal or any other telnet utility to perform the setup procedures.
  • Page 21 All manuals and user guides at all-guides.com Type in “telnet xx.xx.xx.xx” (where xx.xx.xx.xx is the IP address that you configured for the FaxReceiver) and press Enter. If a password was set will respond “Enter Password”. If a password has not been set, you will *not* be prompted for a password when you telnet into the device.
  • Page 22 All manuals and user guides at all-guides.com For each line item to be altered, type the option or menu number and press the Enter key, then enter the information and press the Enter key. NOTE: If you leave the telnet session inactive for over two minutes, it will time out, disconnect, and report: “Inactivity Timeout (2 minutes) –...

  • Page 23: Unit Ip Settings

    All manuals and user guides at all-guides.com U N I T I P S E T T I N G S Enter a 1 to configure the IP addresses of the FaxReceiver ModuLAN 200. Your Network Administrator should provide the Unit IP and Unit Gateway address. 1) Unit IP address ..

  • Page 24: Timeserver 1 Address

    All manuals and user guides at all-guides.com 5, 6, 7) Timeserver 1 address..192.043.244.018 – The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email.

  • Page 25: Unit Email Settings

    All manuals and user guides at all-guides.com U N I T E M A I L S E T T I N G S Enter a 2 to setup the SMTP Mailserver. Your email service administrator should provide the items 1-5. In some cases the Mailserver login name and Destination Email address will often be the same email address.
  • Page 26 All manuals and user guides at all-guides.com 6) Reply e-mail Address – If the person who receives the fax does a reply, it will go to this address. 7) Reply Name – This is the name that shows in the email header when you receive a fax.
  • Page 27 All manuals and user guides at all-guides.com Copyright  2006 Ringdale User Manual, 62-15820000 Page 27 27 of of of of 49...

  • Page 28: Unit Fax Settings

    All manuals and user guides at all-guides.com U N I T F A X S E T T I N G S Enter a 3 to setup the Fax Settings. 1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually displayed on the display of the sending fax after establishing contact, or recorded in its log/print-out.
  • Page 29 All manuals and user guides at all-guides.com 9) Daylight Saving – (Off) – This is a toggle. When you are in Daylight Saving time (summer months) this should be on. R) Press R when you have the Unit Fax settings configured. 4) Reboot after quitting (Disabled) –...
  • Page 30 All manuals and user guides at all-guides.com P) Change Telnet password – If you do not change this, anyone can access the unit and change the settings. Max 253 characters. For the telnet password, all ASCII and non-ASCII characters may be used except control characters (those with HEX codes below 0x20).
  • Page 31 Transmit LED will light. The email will have the subject: “Incoming Fax”. The email will have a message similar to this: Black Box® FaxReceiver RFR 102 (v1.02) - Fax No: 724-746-0746 Location: Lawrence, PA Remote Fax ID: "...

  • Page 32: The Faxviewer

    All manuals and user guides at all-guides.com The FaxViewer The FaxViewer is a free tool provided to 1) easily print the FaxReceiver image in standard format, 2) easily view the FaxReceiver image, and 3) save a multi-page FaxReceiver image as a single RFX document. With this FaxViewer set as your default GIF viewer you can take a look at a fax, if you want it, print it and without any fuss it will be formatted correctly.
  • Page 33 All manuals and user guides at all-guides.com To use the FaxViewer: 1) Open the FaxViewer utility. 2) When you get e-mail with multiple GIF files, open the email in a separate window. 3) Click in the attach block. Then do a Ctrl / A – or - select the Edit menu, and do a Select All then drag and drop the images anywhere on the FaxViewer application.
  • Page 34 All manuals and user guides at all-guides.com 5) As soon as the fax starts to come in, the FaxReceiver needs to set up and send the GIF header, which has the values for the size of the "canvas". At that stage however, it only knows the width of the incoming fax.

  • Page 35: Troubleshooting

    All manuals and user guides at all-guides.com Troubleshooting PROBLEM: LEDs do not flash at power-up CAUSE: Power cord not connected or the Ethernet cable is not attached to a live Ethernet network. The LEDs are driven by the Ethernet chip and will not flash unless an Ethernet network is attached.
  • Page 36 All manuals and user guides at all-guides.com PROBLEM: I got an "Incoming Fax" email, and when I brought this email up, it had a message that said "OE removed access to the following unsafe attachments in your email". CAUSE: Outlook Express is configured to view attachments as viruses. SOLUTION: In Outlook Express, click on the Tools menu and select Options.
  • Page 37 All manuals and user guides at all-guides.com I enabled the DHCP setting, but do not know what address was used. PROBLEM: SOLUTION: After the IP address is assigned, ping the address or range of addresses that it could have. Then within 5 minutes, use the ARP -A command to see the IP Addresses assigned in that range.
  • Page 38 All manuals and user guides at all-guides.com QUESTION: My debugger output does not look correct. Can I send it to Tech Support? ANSWER: Yes. Using your mouse, right-click on the blue bar at the top of your telnet session, and select Edit, then Select All. Next right-click on the blue bar at the top of your telnet session, and select Edit, then Copy.

  • Page 39: Glossary

    All manuals and user guides at all-guides.com Glossary ARP – Address Resolution Protocol A TCP/IP protocol used to obtain a node's physical address. A client station broadcasts an ARP request onto the network with the IP address of the target node it wishes to communicate with, and the node with that address responds by sending back its physical address so that packets can be transmitted.
  • Page 40 All manuals and user guides at all-guides.com PING -- Packet Internet Groper is a protocol primarily used to troubleshoot IP network problems. RARP -- (Reverse ARP) A TCP/IP protocol used by a diskless workstation to obtain its IP address. Upon startup, the client station sends out a RARP request in an Ethernet frame to the RARP server, which returns the layer 3 address for a layer 2 address (performing the opposite function of an ARP).

  • Page 41: Technical Specifications

    Approvals CE, UL and CSA MC200A Part No.: Trademark Recognition ModuLAN®, and FaxReceiver™ are trademarks of ITC, Black Box. Black Box is a trademark of Black Box Corporation. Windows is a trademark of Microsoft Corporation. Copyright  2006 Ringdale User Manual, 62-15820000...

  • Page 42: Legal Notices

    All manuals and user guides at all-guides.com Legal Notices FCC Requirements for Telephone-Line Equipment 1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines.
  • Page 43 All manuals and user guides at all-guides.com Normas Oficiales Mexicanas (NOM) Electrical Safety Statement Instrucciones De Seguridad Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 44 All manuals and user guides at all-guides.com El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
  • Page 45 Repairs to certified equipment should be made by an authorized maintenance facility—in this case, Black Box. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
  • Page 46 All manuals and user guides at all-guides.com Federal Communications Commission Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
  • Page 47 All manuals and user guides at all-guides.com Federal Communications Commission and Industry Canada Radio Frequency Interference Statements Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 48: Technical Support

    Did the device work for a period of time or fail immediately after installation? Was any PC option changed (hardware or software) prior to the problem appearing? Address manual comments to support@Black Box.com Copyright  2006 Ringdale User Manual, 62-15820000 Page 48 48 of of of of 49...
  • Page 49 Order toll-free in the US: Call 877-877-BBOX (outside US call 724-746-5500) FREE Technical Support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corp, 1000 Park Drive, Lawrence, PA 15055-1018. Web site: www.blackbox.com E-mail: info@blackbox.com.

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