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Sony VPCYB3Q1R/G User Manual

Vaio vpcyb series
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User Guide

Personal Computer
VPCYB Series

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Summary of Contents for Sony VPCYB3Q1R/G

  • Page 1: User Guide

    User Guide Personal Computer VPCYB Series...

  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 8 Getting Started... 10 Locating Controls and Ports... 11 About the Indicator Lights ... 13 Connecting a Power Source ... 14 Using the Battery Pack... 16 Shutting Down Your Computer Safely ...
  • Page 3 Troubleshooting ... 99 Computer Operations... 101 System Update / Security... 107 Recovery / Recovery Media ... 108 Partition ... 110 Battery Pack... 111 Built-in Camera ... 113 Networking (LAN/Wireless LAN) ... 115 BLUETOOTH Technology... 119 Optical Discs ... 122 Display ... 123 Printing ...

  • Page 4: Before Use

    How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the VAIO Support web site at http://support.vaio.sony.eu/. About Models with Windows 7 Starter On models with the Windows 7 Starter operating system, you cannot use some of the features available on models with other editions of the Windows 7 operating system.

  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 Before Use > Finding More about Your VAIO Computer 2. On-screen Documentation ❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information. To access VAIO User Guide, click Start ❑ Windows Help and Support — A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your computer.
  • Page 7 If you experience any problem with your VAIO computer, launch the VAIO Care, which offers you various options to help you solve most problems. For details, see Using the VAIO Care If you need more assistance, visit the VAIO Support web site at http://support.vaio.sony.eu/. When you contact VAIO Support, you will be asked for the serial number of the computer.

  • Page 8: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 9 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.

  • Page 10: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.

  • Page 11: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment and see the following reference lists to identify the controls and ports on your computer. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. Control and Port Mark List Control/port mark MOTION EYE...
  • Page 12 Getting Started > Locating Controls and Ports Location List of Controls and Ports without Marks Control/port name Built-in microphone (monaural) Media access indicator (page 13) Security slot DC IN port Memory module compartment cover (page 80) Location Located on the left side of the built-in camera. Located on the right side of the "Memory Stick Duo"...

  • Page 13: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Illuminates while the battery pack is charging. See Charging the Battery Pack Charge Built-in MOTION EYE camera Illuminates while the built-in camera is in use. Media access Illuminates while data access to a memory card, such as "Memory Stick"...

  • Page 14: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the AC outlet.
  • Page 15 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that an AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 25).

  • Page 16: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing/Removing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch to the unlock position.
  • Page 17 Getting Started > Using the Battery Pack Push the battery pack down into the compartment until it clicks into place. Slide the battery LOCK switch to the LOCK position to secure the battery pack on the computer.

  • Page 18: To Remove The Battery Pack

    For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer. Some VAIO computers may only function with a genuine Sony battery pack.

  • Page 19: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 20 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.

  • Page 21: Extending The Battery Life

    Getting Started > Using the Battery Pack Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. On models with the Windows 7 Starter operating system, you cannot use some of the features described in this User Guide. See About Models with Windows 7 Starter (page 4) for more information.

  • Page 22: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Save your data and close all running software applications.

  • Page 23: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.

  • Page 24: Using Sleep Mode

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.

  • Page 25: Using Hibernate Mode

    Getting Started > Using the Power Saving Modes Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. Do not move your computer before its power indicator light turns off. To return to Normal mode Press the power button.

  • Page 26: Keeping Your Computer In Optimum Condition

    Getting Started > Keeping Your Computer in Optimum Condition Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.
  • Page 27 Getting Started > Keeping Your Computer in Optimum Condition Using the Antivirus Software for Your Computer Protect your computer against computer viruses by using the antivirus software. You can keep the antivirus software current with the latest updates by downloading and installing the updates from the web site of the manufacturer.

  • Page 28: Using The Vaio Care

    Getting Started > Keeping Your Computer in Optimum Condition Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem.

  • Page 29: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 30) ❑ Using the Touch Pad (page 32) ❑ Using the Special-function Button (page 33) ❑...

  • Page 30: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + % (F2): muting Fn + 2 (F3/F4): volume control...
  • Page 31 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F12): hibernation Function Provides the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices are saved to the built-in storage device and the system power is turned off.

  • Page 32: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.

  • Page 33: Using The Special-Function Button

    Using Your VAIO Computer > Using the Special-function Button Using the Special-function Button Your computer is equipped with the special button to help you use specific functions of the computer. Special-function button ASSIST button Functions Launches the VAIO Care while the computer is on. While the computer is off, the ASSIST button launches the VAIO Care Rescue.

  • Page 34: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in camera. With the communication software, such as Windows Live Messenger, you can make a video call through the Internet. For detailed information on how to use the software, see the help file included with the software.

  • Page 35: Using "Memory Stick

    Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick". The "Memory Stick Duo" slot on your computer does not support 8-bit parallel data transfer (high-speed data transfer). For the latest information about "Memory Stick", visit http://www.sony.net/memorycard/.

  • Page 36: Inserting And Removing "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot. Hold "Memory Stick" with the arrow pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot.
  • Page 37 Using Your VAIO Computer > Using "Memory Stick" To remove "Memory Stick" Do not remove "Memory Stick" while the media access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick".

  • Page 38: Formatting "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...
  • Page 39 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 40 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of May 2010. However, not all "Memory Stick" are guaranteed of compatibility.

  • Page 41: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 42 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 43 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the media access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 44 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 45 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on using the SD memory card ❑ Your computer has been tested and found compatible only with major memory cards available as of May 2010. However, not all memory cards are guaranteed of compatibility. ❑...

  • Page 46: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...

  • Page 47: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.

  • Page 48: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.
  • Page 49 Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
  • Page 50 Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.

  • Page 51: Starting Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For help on setting up a wireless network, click Start, All Programs, and VAIO Easy Connect, and then follow the on-screen instructions of the Easy Internet Connection Setup.

  • Page 52: Stopping Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.

  • Page 53: Using The Bluetooth Function

    Using Your VAIO Computer > Using the BLUETOOTH Function Using the BLUETOOTH Function You can establish wireless communications between your computer and other BLUETOOTH computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area.

  • Page 54: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the BLUETOOTH Function Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
  • Page 55 Using Your VAIO Computer > Using the BLUETOOTH Function To communicate with another BLUETOOTH device To communicate with another BLUETOOTH device, you first need to set up the BLUETOOTH function. For information on setting up and using the BLUETOOTH function, see Windows Help and Support. Turn on the WIRELESS switch.

  • Page 56: Stopping Bluetooth Communications

    Using Your VAIO Computer > Using the BLUETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications Turn off the BLUETOOTH device that is communicating with your computer. Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window.
  • Page 57 Using Your VAIO Computer > Using the BLUETOOTH Function Notes on Using the BLUETOOTH Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 58 Using Your VAIO Computer > Using the BLUETOOTH Function ❑ The BLUETOOTH function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple BLUETOOTH devices to your computer may cause channel congestion, resulting in poor performance of the devices.

  • Page 59: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting an Optical Disc Drive (page 60) ❑ Connecting External Speakers or Headphones (page 62) ❑ Connecting an External Display (page 63) ❑...

  • Page 60: Connecting An Optical Disc Drive

    Using Peripheral Devices > Connecting an Optical Disc Drive Connecting an Optical Disc Drive To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer. Connecting an Optical Disc Drive Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program. Be sure to connect an external optical disc drive to an AC power source before using the drive.
  • Page 61 Using Peripheral Devices > Connecting an Optical Disc Drive To connect an optical disc drive Connect your external optical disc drive to an AC outlet (1). Choose the USB port (2) you prefer to use. Plug one end of a USB cable (3) into the USB port, and the other end to the optical disc drive. ✍...

  • Page 62: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.

  • Page 63: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display Some features and options in this section may not be available on your computer. Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, to your computer. To connect a computer display or a projector Plug the power cord (1) of your external display or the projector into an AC outlet.
  • Page 64 Using Peripheral Devices > Connecting an External Display ✍ If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5). Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content.

  • Page 65: Connecting A Tv With An Hdmi Input Port

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 66 Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.

  • Page 67: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. ✍ You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector.

  • Page 68: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.

  • Page 69: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. To connect a USB device Choose the USB port (1) you prefer to use.
  • Page 70 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...

  • Page 71: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 72) ❑...

  • Page 72: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 73 Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...
  • Page 74 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.
  • Page 75 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Enter the user password and press the Enter key.
  • Page 76 Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your user account. In the New password and Confirm new password fields, enter the password for your account.
  • Page 77 Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.

  • Page 78: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.

  • Page 79: Upgrading Your Vaio Computer

    ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.

  • Page 80: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 81 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...

  • Page 82: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 83 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 84 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any components on the motherboard other than the memory module. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.

  • Page 85: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.

  • Page 86: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. Some features and options in this section may not be available on your computer. ❑ Safety Information (page 87) ❑ Care and Maintenance Information (page 89) ❑...

  • Page 87: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ It is recommended that you do not use your computer directly on your lap. The temperature of the base of the unit may rise during normal operation and over time could result in discomfort or burns.

  • Page 88: Battery Pack

    ❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer.

  • Page 89: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...

  • Page 90: Handling Your Computer

    If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 91 Precautions > Handling Your Computer ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.

  • Page 92: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.

  • Page 93: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

  • Page 94: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not scratch or soil the area on and around the built-in camera, as it may cause poor quality images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.

  • Page 95: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.

  • Page 96: Using The Battery Pack

    ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.

  • Page 97: Handling "Memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...

  • Page 98: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.

  • Page 99: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 28).
  • Page 100 Troubleshooting > ❑ Touch Pad (page 131) ❑ Keyboard (page 132) ❑ Floppy Disks (page 133) ❑ Audio/Video (page 134) ❑ "Memory Stick" (page 136) ❑ Peripherals (page 137)

  • Page 101: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...

  • Page 102: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...

  • Page 103: What Should I Do If My Computer Or Software Stops Responding

    Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...

  • Page 104: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    16). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 105 Troubleshooting > Computer Operations Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and...

  • Page 106: How Can I Change The Boot Device Order

    Troubleshooting > Computer Operations How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.

  • Page 107: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How do I schedule the installation of Windows updates to my computer? The Microsoft Windows operating system is preinstalled on your computer.

  • Page 108: Recovery / Recovery Media

    Troubleshooting > Recovery / Recovery Media Recovery / Recovery Media How can I create Recovery Media? You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory default settings. To create the media, launch the VAIO Care Create Recovery Media.
  • Page 109 Troubleshooting > Recovery / Recovery Media How do I check the volume of the recovery area? Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: Click Start, right-click Computer, and select Manage.

  • Page 110: Partition

    Troubleshooting > Partition Partition How can I create a hard disk partition? The Windows feature allows you to create a partition without recovering your computer system. Click Start, Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools.

  • Page 111: Battery Pack

    Troubleshooting > Battery Pack Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
  • Page 112 16). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...

  • Page 113: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery.
  • Page 114 Troubleshooting > Built-in Camera What should I do if captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. ❑...

  • Page 115: Networking (Lan/Wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if the VAIO Smart Network icon is not displayed on the taskbar? ❑ Click on the taskbar and check if the VAIO Smart Network icon ❑ If the VAIO Smart Network icon change the setting to display the icon on the taskbar.
  • Page 116 Troubleshooting > Networking (LAN/Wireless LAN) What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...

  • Page 117: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking (LAN/Wireless LAN) What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...

  • Page 118: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.

  • Page 119: Bluetooth Technology

    Troubleshooting > BLUETOOTH Technology BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot find my computer? ❑ Make sure both devices have the BLUETOOTH function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...

  • Page 120: Why Is My Bluetooth Connection Slow

    Troubleshooting > BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the BLUETOOTH device I want to communicate with? (page 119). ❑...
  • Page 121 Troubleshooting > BLUETOOTH Technology Why can't I use the BLUETOOTH function when I log onto my computer as a user with a standard user account? The BLUETOOTH function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights.

  • Page 122: Optical Discs

    Troubleshooting > Optical Discs Optical Discs What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it is not connected, the external optical disc drive may not work properly.

  • Page 123: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 23) ❑...
  • Page 124 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.

  • Page 125: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.

  • Page 126: How Do I Run Windows Aero

    Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Right-click on the desktop and select Personalize. Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.

  • Page 127: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...

  • Page 128: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑...

  • Page 129: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 130 Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.

  • Page 131: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...

  • Page 132: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.

  • Page 133: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.

  • Page 134: Audio/Video

    Troubleshooting > Audio/Video Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
  • Page 135 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.

  • Page 136: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...

  • Page 137: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.

  • Page 138: About The International Energy Star(R) Program

    The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment.

  • Page 139: Trademarks

    Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. i.LINK is a name to denote IEEE 1394.
  • Page 140 SDHC Logo is a trademark. SDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

  • Page 141: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 142 © 2011 Sony Corporation...

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