Helmer PC100i Operation Manual
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Helmer PC100i Operation Manual

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Platelet Incubator Operation Manual
i.Series™
Countertop: PC100i, PC900i, PC1200i
Floor: PC2200i, PC3200i, PC4200i
Horizon Series™
Countertop: PC100h, PC900h, PC1200h Version A
Floor: PC2200h, PC3200h, PC4200h
HELMER, INC. 14395 BERGEN BLVD., NOBLESVILLE, IN 46060 USA
Model
S/N
PHONE (317) 773-9073 FAX (317) 773-9082
USA and CANADA (800) 743-5637
www.helmerinc.com
360093-1/H
Version A
Version A
Version A

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  • Page 1 Floor: PC2200i, PC3200i, PC4200i Version A Horizon Series™ Countertop: PC100h, PC900h, PC1200h Version A Floor: PC2200h, PC3200h, PC4200h Version A Model HELMER, INC. 14395 BERGEN BLVD., NOBLESVILLE, IN 46060 USA PHONE (317) 773-9073 FAX (317) 773-9082 USA and CANADA (800) 743-5637 www.helmerinc.com 360093-1/H...

  • Page 2: Table Of Contents

    Setting up a Helmer agitator inside an incubator ....... 17...
  • Page 3 Platelet Incubator Operation Manual Changing alarm settings ............26 4.4.1 Changing the setpoints for temperature alarms .
  • Page 4 Contents 7 Maintaining the incubator ..........50 Reviewing the preventive maintenance schedule .

  • Page 5: About This Manual

    Generic references are used throughout this manual to group models that contain similar features. For example, “PC100” refers to both the i.Series (PC100i) and Horizon Series (PC100h) models; while “countertop” refers to the PC100, PC900, and PC1200 i.Series and Horizon models. If a feature or procedure applies to a specific model or a specific voltage, it is stated as such.

  • Page 6: Working Safely

    ► Perform only the maintenance described in this manual. Maintenance other than that specified in this manual should only be performed by technical service representatives authorized by Helmer. ► When lifting a countertop incubator, hold it on the ends of the base and lift. If the incubator is too heavy or awkward for you to move alone, get assistance as needed.

  • Page 7: Electrical Safety

    WARNING: Before sending parts to Helmer or your distributor for service or repair, decontaminate them as appropriate. Any items that have not been decontaminated appropriately will not be accepted. Documentation stating that the contents are not contaminated and are safe to handle must accompany all returns.

  • Page 8: Touring The Incubator

    Touring the incubator Touring the incubator Congratulations on your purchase of a Helmer Platelet Incubator. The incubator provides precise temperature control and monitoring for your platelet storage needs. This section gives a brief overview of the components of the incubator. Note that some components vary by model or options selected at the time of purchase.

  • Page 9: Touring The Control Door Area

    Platelet Incubator Operation Manual 2.1.1 Touring the control door area Left: Controls for i.Series models (PC2200i model shown). Center: Key switch for PC4200h models. Right: Controls for Horizon Series model (PC100h model shown). Label Description Function Control door Hides the controls when they are not being used. For Horizon models, the temperature controller is visible through a window in the control door. For i.Series models, the temperature controller is hidden.

  • Page 10: Touring The Chamber

    Touring the incubator Touring the chamber Left top: PC100i 115 V model. Right top: PC900i 230 V model. Left bottom: PC3200h 115 V model. Right bottom: PC4200i model (with agitation system removed to show detail). Label Description Function Door switch For PC4200 models: Controls power to the built-in agitator. For all other models: Controls power to the interior outlets.

  • Page 11: Touring The Rear

    Platelet Incubator Operation Manual Touring the rear Left: Sample countertop model (PC1200h 230 V model shown). Top right: Sample floor model (PC3200h 115 V model shown). Bottom right: Detail of power connector for 230 V floor models. Label Description Function Alarm output area Contains the alarm buzzer and remote alarm interface. Other features vary by model. For details, see Section 2.3.1, “Touring the alarm output area.” Product Specification label Provides the model number, serial number, and electrical requirements for the incubator Power cord...

  • Page 12: Touring The Alarm Output Area

    PC4200i models: Not used Alarm delay control Delays the communication of the motion alarm (Applies to PC4200 models only) RS232 COM port Provides data to external software. Contact Helmer (Optional feature for i.Series or your local distributor for software availability. models only) 360093-1/H...

  • Page 13: Touring The Top

    Platelet Incubator Operation Manual Touring the top Top view (PC100 model shown) Label Description Function Service cover Covers components on top of the incubator Access panel Provides access to components used for configuring alarms and providing backup power. Applicable components vary by model. 360093-1/H...

  • Page 14: Installing The Incubator

    Installing the incubator Installing the incubator This section provides an overview and details of the installation process. 3.1 Reviewing installation and configuration tasks Regulations for your organization may require that only designated service NOTE: personnel complete certain installation and configuration tasks. Follow the guidelines for your organization. This section is a high-level overview of what needs to be done to prepare the incubator for use.
  • Page 15 Platelet Incubator Operation Manual 14 For i.Series models, review the current configuration for the date, time, language, and temperature formats. Change the formats as needed. For instructions, see Section 4.2, “Viewing current settings” and Section 4.3, “Changing unit and format settings.” 15 Review the current configuration for the high alarm and low alarm setpoints.

  • Page 16: Recording Identification Information

    Installing the incubator 3.2 Recording identification information For easy reference, write the model and serial number on the front of this manual. Many of the procedures in this manual vary by model, and both the model and serial numbers are needed to provide efficient service. Product information appears in two places on the incubator: on the Product Specification label, which is located on the rear of the incubator below the power connector, and on a label located in the chamber.

  • Page 17: Moving The Incubator

    For all models except the PC4200 models, the accessories box includes one or more additional shorter power cords, each of which is used to provide power to a Helmer agitator when it is installed inside the incubator.

  • Page 18: Enabling Backup Power

    Installing the incubator To turn the power on (i.Series models) Confirm that the incubator is connected to AC power. On the front of the incubator, open the control door, then press the main power switch to the On ( │ ) position.

  • Page 19: Enabling Backup Power For The Power Failure Alarm System

    Platelet Incubator Operation Manual To enable backup power for the i.Center monitoring system WARNING: Removing the access panel from the incubator exposes you to the risk of electric shock. Regulations for your organization may require that only designated service personnel remove the access panel. Follow the guidelines for your organization. Turn off the incubator and disconnect it from AC power.

  • Page 20: Installing The Tube For Alarm Checks

    Leaving the probe covered during operation prevents the probe from accurately CAUTION: reading the chamber temperature. Tube installed. Left: PC100i model. Right: PC100h model. 3.8 Configuring the incubator setpoint The incubator setpoint is used by the temperature controller to adjust the chamber temperature of the incubator.

  • Page 21: Preparing The Chart Recorder

    This section does not apply to PC4200 models, which have a built-in agitator. NOTE: This section explains how to set up countertop model Helmer agitators inside the incubator. The maximum current draw for each internal outlet is 0.5 A. Do not plug in any CAUTION: device that exceeds this rating.

  • Page 22: Setting Up A Helmer Agitator Inside An Incubator

    PC3200 model incubators can each hold one agitator per shelf. Each shelf has a corresponding power connector and I/O connector. The I/O connector is only used with Helmer i.Series agitators, which have a corresponding I/O port to connect to it.
  • Page 23 To locate connectors on the agitator, refer to the Platelet Agitator Operation Manual. You must have the following to set up a Helmer agitator inside your incubator: ► Power cord. For each agitator, use the short power cord supplied with the incubator instead of the cord supplied with the agitator.

  • Page 24: Connecting External Monitoring Devices

    For PC2200i and PC3200i models, a bypass plug may be needed for a normally closed interface circuit. This plug is only needed if multiple agitators are installed and not all the agitators are Helmer i.Series. For each position in which a non-Helmer i.Series agitator is installed, this plug must be installed in the I/O connector.

  • Page 25: Preparing The Monitoring System On I.series Incubators

    Platelet Incubator Operation Manual Preparing the monitoring system on i.Series incubators This section only applies to i.Series models. NOTE: This section provides an overview of the i.Center independent monitoring system, and explains how to use it to view and change alarm setpoints. Touring the i.Center monitoring system This section provides an overview of the major screens and features of the i.Center monitoring system.

  • Page 26: Touring The Main Screen

    Preparing the monitoring system on i.Series incubators 4.1.1.1 Understanding functions available from the HOME screen NOTE: For a list of the options available on all the screens, see Section 9.1, “i.Center monitoring system screen reference.” From the HOME screen, you can do the following: ► View current readings from the temperature probes ► View the remaining battery charge ► View the current time and date for the system...
  • Page 27 Product/Company Information Access the INFORMATION screen ► View the software versions for control and display components of the monitoring system ► View information to contact Helmer i.Help Access the i.Help screen ► Access the on-board help system ► View real-time and historical agitation information ► Reset cycle counters for agitators...

  • Page 28: Viewing Current Settings

    The setting for the temperature graph feature (Enabled or Disabled) Agitator Alarms The settings for the motion alarm for each Helmer i.Series agitator that is installed in the incubator, or the built-in agitator on PC4200i models. All incubators are programmed to monitor three positions, even though some models accommodate fewer agitators.

  • Page 29: Changing Unit And Format Settings

    For more information about available languages and instructions for loading them, refer to the documentation provided with the flash memory card or contact Helmer or your local distributor. To change the display language Access the CONFIGURATION screen.

  • Page 30: Changing The Temperature Units

    Preparing the monitoring system on i.Series incubators To change date and time information Access the CONFIGURATION screen. From the HOME screen, press the MAIN button. The MAIN screen appears. Use the buttons to navigate to and select the Edit Configuration option. You are prompted to enter your password.

  • Page 31: Platelet Incubator Operation Manual

    Platelet Incubator Operation Manual Changing alarm settings You can change the settings for alarms. 4.4.1 Changing the setpoints for temperature alarms NOTE: A password is needed to complete this task. For more information about the password, see Section 4.6, “Changing the password.” The monitoring system has alarms which are activated if the temperature is too high or too low.

  • Page 32: Changing The Settings For Motion Alarms

    Horizon Series agitator connected, it should be disabled to prevent false alarms. For example, because a PC100i model only has one position, positions 2 and 3 should be disabled. The available values for this setting are ON (enabled) and OFF (disabled). At the factory, the setting is set to ON for all available agitator positions, and OFF for all others.
  • Page 33 Platelet Incubator Operation Manual to this value, an alarm activates. The default setpoint set by the factory is 3 minutes. The setpoint can be changed to any value, in increments of 1 minute, from 0 to 60 minutes, inclusive. The AgiTrak system is intended to replace the alarm system for each i.Series agitator that is installed in the incubator.

  • Page 34: Changing The Audible Alarm Characteristics

    Preparing the monitoring system on i.Series incubators The delay period can be set to a value between 0 and 8 minutes. At the factory, the delay period is set at the halfway point (approximately 4 to 5 minutes). Acceptable tolerance is as established by your organization. You must have the following to change the delay period: ► Small flat-head screwdriver To change the delay period for the motion alarm...

  • Page 35: Changing The Setting For The Chart Paper Timer

    Platelet Incubator Operation Manual 4.4.5 Changing the setting for the chart paper timer A password is needed to complete this task. For more information about the NOTE: password, see Section 4.6, “Changing the password.” If your incubator has a chart recorder, you can set a visual alarm to activate when the paper needs to be changed. One piece of chart paper records temperatures continuously for seven days.

  • Page 36: Changing The Password

    Preparing the monitoring system on i.Series incubators To change the setting for the temperature graph Access the CONFIGURATION screen. From the HOME screen, press the MAIN button. The MAIN screen appears. Use the buttons to navigate to and select the Edit Configuration option. You are prompted to enter your password.

  • Page 37: Restoring Factory Defaults

    Platelet Incubator Operation Manual Restoring factory defaults A password is needed to complete this task. For more information about the NOTE: password, see Section 4.6, “Changing the password.” You can change all the following settings at once to the default values set by the factory: This setting Is restored to this value High Alarm Setpoint...

  • Page 38: Preparing The Alarm System On Horizon Series Incubators

    Preparing the alarm system on Horizon Series incubators Preparing the alarm system on Horizon Series incubators This section only applies to Horizon Series models. NOTE: This section explains how to use the temperature controller to view and change alarm setpoints. It also explains how to locate and set controls for delaying alarms and changing the volume of audible alarms.

  • Page 39: Delaying When Alarms Are Communicated

    Platelet Incubator Operation Manual Delaying when alarms are communicated You can control how much time elapses between when certain alarm events occur and when the alarms are communicated. The amount of time, which is called the delay period, is set through the alarm delay control. PC4200h models, which have a built-in agitator, have a additional alarm delay control for the motion alarm.

  • Page 40: Delaying The Motion Alarm

    Preparing the alarm system on Horizon Series incubators To change the delay period for the temperature alarms WARNING: Changing the delay period for temperature alarms requires that you remove the access panel from the incubator, which exposes you to the risk of electric shock. Regulations for your organization may require that only designated service personnel remove the access panel.

  • Page 41: Changing The Volume For Audible Alarms

    Platelet Incubator Operation Manual Using the screwdriver, turn the alarm delay control counter-clockwise until it stops. This decreases the delay period to 0 minutes. The motion alarm should activate immediately. Using the screwdriver, increase the delay period by turning the alarm delay control clockwise to the appropriate position.

  • Page 42: Changing The Volume For The Motion Alarm

    Preparing the alarm system on Horizon Series incubators Turn off the incubator and disconnect it from AC power. The power failure alarm will sound. On top of the incubator, remove the access panel and locate the alarm volume control on the alarm board. Using the screwdriver, increase or decrease the volume by turning the alarm volume control clockwise to the appropriate position.

  • Page 43: Using The Incubator

    Platelet Incubator Operation Manual Using the incubator This section explains how to use the basic features of the incubator. It also explains how to identify when the incubator is operating normally and when it is in an alarm condition. In addition, this section explains how to mute audible alarms and identify when the chart paper needs to be changed.

  • Page 44: Understanding Visual Alarms And Messages

    Using the incubator Understanding visual alarms and messages This section explains visual alarms and messages that may appear on the incubator. For a list of all visual alarms, see Section 9.2, “Alarm reference.” NOTE: 6.2.1 Determining when the chamber heater is running Whenever the chamber heater is running, a green light appears in the top left corner of the temperature controller.

  • Page 45: Understanding When The Home Screen Appears

    Platelet Incubator Operation Manual 6.2.4 Understanding when the HOME screen appears This section only applies to i.Series models. NOTE: The monitoring system displays the HOME screen if the HOME button is pressed from any other screen. If another screen is displayed, and there is no interaction for two minutes, the monitoring system returns to the HOME screen.

  • Page 46: Understanding The Agitator Maintenance Reminder And When It Appears

    Using the incubator 6.2.6 Understanding the agitator maintenance reminder and when it appears This section only applies to i.Series models. NOTE: The monitoring system displays a message upon sensing that an agitator has run for a certain length of time (approximately 3 years, assuming continuous operation).

  • Page 47: Muting Audible Alarms On Horizon Series Models

    Platelet Incubator Operation Manual 6.4.2 Muting audible alarms on Horizon Series models This section only applies to Horizon Series models. NOTE: You can temporarily mute active audible alarms for high and low temperature conditions. The mute time is equal to the alarm delay period. For more information about the alarm delay period, see Section 5.2.1, “Delaying temperature alarms.”...

  • Page 48: Adjusting The Screen Contrast

    NOTE: This section only applies to PC4200 models, which have a built-in agitator. For information about loading platelet bags in a Helmer agitator that is installed in the incubator, refer to the Flatbed Platelet Agitator Operation Manual for your agitator.

  • Page 49: Loading Platelet Bags In The Built-In Agitator

    Create your own magnetic or adhesive labels and apply them to the label holders. Label holders, as well as the hardware and tool to install them, are shipped from the factory in the accessories box. Contact Helmer or your local distributor to order additional holders.

  • Page 50: Locking The Doors

    Using the incubator To install a label holder on a drawer Insert the tabs on the holder into a set of slots on the drawer. Pivot the holder around the drawer handle until the holes on the holder and the drawer are aligned. Starting from the front of the drawer, insert a screw though the holes in the holder and drawer.

  • Page 51: Viewing The Chart Paper Status

    Platelet Incubator Operation Manual To view real-time agitator cycle counts Access the AGITATOR INFORMATION screen. From the HOME screen, press the MAIN button. The MAIN screen appears. From the MAIN screen, use the buttons to navigate to and select the i.Help option. The AGITATOR INFORMATION screen appears with the first option highlighted.

  • Page 52: Viewing The Event Log

    Using the incubator 6.10.1 Viewing the event log The EVENT LOG screen displays information about the previous fifty alarm events. It also displays the number of door openings for the current and previous day. To view the event log ► From the MAIN screen, use the buttons to navigate to and select the Event Log option. The EVENT LOG screen appears.

  • Page 53: Viewing The Agitator Count Log

    Platelet Incubator Operation Manual 6.10.1.3 Touring the EVENT LOG DETAIL screen EVENT LOG DETAIL screen (sample) Label Description Event number Event Alarm Type Date and time of event Upper chamber temperature at time of event Lower chamber temperature at time of event (Available on PC3200i and PC4200i models only) Condenser discharge line temperature at time of event 6.10.2...

  • Page 54: Getting Help

    Using the incubator 6.10.2.1 Understanding the agitator count log format The following is the format for the event log: Total Counts AAAAAAAAA BB CC/CC/CC DD:DDE FFFFFFFFF Item Description AAAAAAAAA Total cycles counted for the selected counter Reset event number. The most recent event is numbered as 1. Values can be 1-50, inclusive. CC/CC/CC Date of event (month and day, and the last two digits of the year) DD:DD...

  • Page 55: Maintaining The Incubator

    Platelet Incubator Operation Manual Maintaining the incubator This section includes the recommended preventive maintenance schedule and procedures for completing maintenance tasks. Reviewing the preventive maintenance schedule Maintenance tasks must be completed according to the following schedule. These are minimum requirements. Regulations for your organization or physical NOTE: conditions at your organization may require maintenance items to be performed more frequently, or only by designated service personnel.
  • Page 56 Maintaining the incubator Task Frequency Quarterly Annually As needed (Floor models only)  Clean the door gaskets. ► For more information and instructions, see Section 7.3, “Cleaning the incubator.” (PC4200 models only)  Check moving parts for the agitator for cleanliness and wear.

  • Page 57: Testing And Replacing Batteries

    Platelet Incubator Operation Manual Testing and replacing batteries WARNING: ► Follow all chemical handling and disposal requirements and procedures specified by your organization. For more information, see Section 1, “Working safely.” ► Removing the access panel from the incubator exposes you to the risk of electric shock.

  • Page 58: Replacing The Battery For The Motion Alarm

    Maintaining the incubator To test the backup battery Disconnect the incubator from AC power. The power failure alarm should sound immediately. If it does not sound, replace the battery. Connect the incubator to AC power. To replace the backup battery On the front of the incubator, open the control door to access the battery and key switch.

  • Page 59: Cleaning The Incubator

    Platelet Incubator Operation Manual Cleaning the incubator Follow all chemical handling and disposal requirements and procedures specified WARNING: by your organization. Use specific cleansers and cleaning supplies specified by your organization. For more information, see Section 1, “Working safely.” 7.3.1 Cleaning the condenser grill The condenser grill must be kept clean to ensure proper operation.

  • Page 60: Maintaining Drawers

    Maintaining the incubator 7.4.1 Maintaining drawers Follow these precautions when opening drawers: CAUTION: ► Do not pull out more than one drawer at a time. Having more than one drawer open at a time may cause the agitator to roll forward and cause injury. ► Do not use the label holder to pull out the drawer.

  • Page 61: Maintaining The Drive Shaft And Motor

    Platelet Incubator Operation Manual 7.4.2 Maintaining the drive shaft and motor WARNING: ► Regulations for your organization may require that only designated service personnel access and maintain the drive shaft and motor. Follow the guidelines for your organization. ► Follow all chemical handling and disposal requirements and procedures specified by your organization.

  • Page 62: Replacing An Agitator

    Install the new agitator. For information and instructions, see Section 3.10, “Setting up agitators in the incubator.” If you are installing a Helmer i.Series agitator in an i.Series incubator, do the following: Confirm that the motion alarm settings are correct and change them if needed. For more information and instructions, see Section 4.4.3, “Changing the settings for motion alarms.”...

  • Page 63: Calibrating The Temperature Controller Readout

    Platelet Incubator Operation Manual Calibrating the temperature controller readout Refer to the policy for your organization to determine how much variance is NOTE: acceptable. If the variance is within acceptable limits for your organization, you may not need to change the offset value. To ensure that the high and low temperature alarms are activated properly, the chamber temperature that is read by the temperature control probe must be accurate.

  • Page 64: Calibrating Temperature Readings On The I.center

    Maintaining the incubator Select the Monitor offset parameter and adjust the value. With the temperature controller in Level 3 program mode, press and release the Up or Down arrow button until the Zero parameter and its value flash on the display. To change the value: While holding the button on the left (*), use the Up and Down arrow buttons to adjust the value in increments of 0.1 °C.

  • Page 65: Testing Chamber Temperature Alarms

    Platelet Incubator Operation Manual Enter and save the reading from the independent thermometer. From the HOME screen, press the MAIN button. The MAIN screen appears. Use the buttons to navigate to and select the Edit Configuration option. You are prompted to enter your password.

  • Page 66: Testing Temperature Alarms On Horizon Series Models

    Maintaining the incubator For i.Series models, there are two methods of testing: automatic and manual. With the manual method, the temperature monitoring probe is immersed in water. The temperature of the water is monitored as the water is slowly heated or cooled. The temperature at which each alarm activates is read from the i.Center and compared to the appropriate setpoint that is programmed on the i.Center.
  • Page 67 Platelet Incubator Operation Manual Test the high temperature alarm. Using the water for the high alarm test, fill the tube for alarm checks to a depth of at least 3 inches (8 cm). After returning the tube to its holding bracket, slide the tube upward to immerse the tip of the temperature control probe.

  • Page 68: Testing Temperature Alarms Manually On I.series Models

    Before testing the alarms manually, take precautions to protect items in the incubator from extended exposure to adverse temperatures per regulations for your organization. Due to space limitations, the method for testing PC100i models differs from the method used for other models. 7.8.2.1...
  • Page 69 7.8.2.2 Testing temperature alarms manually on i.Series models other than PC100i You must have the following to complete this procedure: ► A container for holding the water to be used during the tests. The container should be deep enough to keep the tip of the probe immersed in water.
  • Page 70 Maintaining the incubator ► Crushed ice or chilled water to be used for the low alarm test. The ice or chilled water will be added to the test container to slowly lower the temperature of the water. ► Hot water to be used for the high alarm test. After the low alarm test has been completed, the hot water will be added to the test container to slowly raise the temperature of the water.

  • Page 71: Testing Temperature Alarms Automatically On I.series Models

    Platelet Incubator Operation Manual 10 Return the probe to the probe bracket (if previously removed) and reinstall the probe bracket. Gently slide the tip of the probe towards the outside of the bracket until the tip is about 2 inches (5 cm) from the end of the bracket.

  • Page 72: Testing The Power Failure Alarm

    Maintaining the incubator View the event log to determine the temperature at the time the high temperature alarm event started. Compare this value to the alarm setpoint. If the values do not match, see Section 8, “Understanding and addressing operational issues” for information on how to proceed. To cancel an automatic test in progress From the MAIN screen, use the buttons to navigate to and select the System Alarm Test &...

  • Page 73: Testing The Motion Alarm

    Platelet Incubator Operation Manual 7.10 Testing the motion alarm This section only applies for i.Series models and PC4200h models. NOTE: Testing the motion alarm requires that you open the door to the incubator, CAUTION: which may affect the chamber temperature. Before testing the alarm, take precautions to protect items in the incubator from extended exposure to adverse temperatures.

  • Page 74: Testing The No Battery Alarm

    Maintaining the incubator To test the door open alarm Identify the current setting for the Door Ajar Timeout. Change the setting to zero minutes. For instructions, see Section 4.4.2, “Changing the setpoints for the door open and power failure alarms.” Open the incubator door.

  • Page 75: Understanding And Addressing Operational Issues

    Platelet Incubator Operation Manual Understanding and addressing operational issues This section describes issues that you may experience while using the incubator, explains possible causes, and provides actions you can take to correct them. If a problem remains, you may need to contact a qualified service technician to troubleshoot and address the problem.

  • Page 76: Addressing Chamber Temperature Problems

    Understanding and addressing operational issues Problem Possible Cause Action The incubator is The agitator is ► Verify that the agitator is free of obstructions. receiving AC power, and obstructed. the doors are closed, but A component is faulty or ► Contact a qualified service technician. the built-in agitator is internal connections are not moving (applies to...

  • Page 77: Addressing Alarm Activation Problems

    Platelet Incubator Operation Manual Addressing alarm activation problems Problem Possible Cause Action The incubator is in an Audible alarms have ► Verify that audible alarms are not muted. For alarm condition, but been muted. i.Series models, if the time remaining on the alarms are not audible.
  • Page 78 Understanding and addressing operational issues Problem Possible Cause Action There is an active The monitor is not ► Confirm that the upper temperature probe temperature alarm, calibrated (applies to is reading within the appropriate tolerance but the incubator does i.Series models only). for your organization.
  • Page 79 Platelet Incubator Operation Manual Problem Possible Cause Action The incubator is The circuit breakers ► Confirm that the circuit breakers are seated. connected to power, but have tripped or are not Push the circuit breakers to reset them if the AC Power Failure seated correctly (applies necessary.
  • Page 80 Understanding and addressing operational issues Problem Possible Cause Action Agitation has stopped, The motion alarm for ► Enable the motion alarm. For more but the motion alarm is the position where the information, see Section 4.4.3, “Changing the not active. agitator is installed has settings for motion alarms.”...

  • Page 81: Addressing Testing Problems

    Platelet Incubator Operation Manual Addressing testing problems Problem Possible Cause Action The automatic The High Alarm setpoint ► Confirm that the alarm setpoints are set at the temperature tests do not is set significantly higher appropriate values. For more information, see work (applies to i.Series than the default value, or Section 4.2, “Viewing current settings.”...

  • Page 82: Resetting The I.center Monitoring System

    To view manufacturer and product information From the MAIN screen, use the buttons to navigate to and select the Product/Company Information option. The Helmer logo appears briefly, followed by the INFORMATION screen. The INFORMATION screen displays the Control Version and the Display Version.

  • Page 83: Reference Information

    Platelet Incubator Operation Manual Reference information i.Center monitoring system screen reference NOTE: This section only applies to i.Series models. This section shows the screens and options available in the monitoring system. HOME screen MAIN button MAIN screen MUTE button (changes mute timer) MAIN screen Event Log option (Press the SELECT button)
  • Page 84 Reference information Door Ajar Timeout option Power Failure Timeout option Agitator Alarm Setpoints option AGITATOR ALARM SETPOINT screen Agitator 1 Setpoint option Agitator 1 option Agitator 2 Setpoint option Agitator 2 option Agitator 3 Setpoint option Agitator 3 option Temperature Calibration option TEMPERATURE CALIBRATION screen Select Temp Probe option or Upper Temperature probe display Temperature option...

  • Page 85: Alarm Reference

    The Agitator 1 motion alarm applies to all PC4200 models, but for all other models, this alarm applies if the agitator installed at this position is a Helmer i.Series model. The Agitator 2 motion alarm applies only to PC2200 and PC3200 models that have a Helmer i.Series model agitator installed at this position.
  • Page 86 Power consumption is measured in full load Amperes. Input voltage Model PC100h, PC900h, PC1200h, PC2200h, PC3200h, PC4200h, PC100i PC900i PC1200i PC2200i PC3200i PC4200i 8.0 A 9.0 A 9.0 A 11.5 A 12.0 A...

  • Page 87: Weight

    All dimensions are for the overall exterior and include items that protrude from the main unit, unless specified otherwise. Model Width Height Depth PC100h, PC100i 21.25 in (54 cm) 25.00 in (64 cm) 23.50 in (60 cm) 26.50 in (67 cm) 30.25 in (77 cm) 27.75 in (71 cm)

  • Page 88: Energy Conservation And Regulatory Compliance

    Reference information 9.3.6 Energy conservation and regulatory compliance Insulation Type: 2 Pollution Degree: 2 (for use in USA and Canada only) This product is compliant with IEC 61010-1 and applicable provisions. The CE symbol indicates compliance with 93/42/EEC. 9.3.6.1 WEEE compliance The WEEE (waste electrical and electronic equipment) symbol indicates compliance with European Union Directive WEEE 2002/96/EC and applicable provisions.

  • Page 89: Rel.i™ Product Warranty

    Parts For a period of two (2) years, Helmer will supply at no charge, including freight, any part that fails due to defects in material or workmanship under normal use, with the exception of expendable items. Expendable items include glass, batteries, and door gaskets.
  • Page 90 HELMER, INC. 14395 BERGEN BLVD., NOBLESVILLE, IN 46060 USA PHONE (317) 773-9073 FAX (317) 773-9082 USA and CANADA (800) 743-5637 www.helmerinc.com...

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