Sony VGN-Z41MRD/B User Manual

Sony VGN-Z41MRD/B User Manual

Vaio vgn-z series
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User Guide

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VGN-Z series

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Summary of Contents for Sony VGN-Z41MRD/B

  • Page 1: User Guide

    User Guide Personal Computer VGN-Z series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 7 Getting Started... 9 Locating Controls and Ports... 10 About the Indicator Lights ... 16 Connecting a Power Source ... 17 Using the Battery Pack... 18 Shutting Down Your Computer Safely ...
  • Page 3 Upgrading Your VAIO Computer ... 143 Adding and Removing Memory... 144 Precautions... 149 Handling the LCD Screen ... 150 Using the Power Source ... 151 Handling Your Computer... 152 Handling the Built-in Camera ... 155 Handling Discs ... 156 Using the Battery Pack... 157 Using Headphones...
  • Page 4: Before Use

    Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the VAIO Link web site at http://www.vaio-link.com. ® computer, and welcome to the on-screen User Guide. Sony has ® ®...
  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 ❑ For online purchases, visit the web site at http://www.sonystyle-europe.com. ❑ For other Sony products, visit the web site at http://www.sony.net. When you contact VAIO-Link by telephone, have the serial number of your VAIO computer ready at hand. The serial number is located on the bottom, the back panel, or inside the battery compartment of your VAIO computer.
  • Page 7: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 8 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 9: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 10) ❑ About the Indicator Lights (page 16) ❑ Connecting a Power Source (page 17) ❑ Using the Battery Pack (page 18) ❑...
  • Page 10: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 11 Getting Started > Locating Controls and Ports STAMINA mode indicator (page 16) Performance selector switch (page 117) SPEED mode indicator (page 16) S1/S2 buttons (page 32) Drive eject button (page 32) Charge indicator (page 16) Disc drive indicator (page 16) Media Access indicator (page 16) WIRELESS indicator...
  • Page 12 Getting Started > Locating Controls and Ports Back SIM card slot (page 62) Battery connector (page 18) On selected models only.
  • Page 13 Getting Started > Locating Controls and Ports Right Optical disc drive (page 34) Optical disc drive indicator (page 16) Manual eject hole (page 190) Substitute drive eject button (page 34) HDMI output port (page 102) Hi-Speed USB (USB 2.0) port (page 112) Monitor port (page 98)
  • Page 14 Getting Started > Locating Controls and Ports Left DC IN port (page 17) Network (Ethernet) port (page 54) Air vent ExpressCard/34 slot (page 46) Security slot Modem port (page 52) Hi-Speed USB (USB 2.0) port (page 112) i.LINK 4-pin (S400) port (page 114) Microphone jack (page 111)
  • Page 15 Getting Started > Locating Controls and Ports Bottom Docking station connector (page 90) Air vents Memory module compartment cover (page 144)
  • Page 16: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode.
  • Page 17: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
  • Page 18: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
  • Page 19 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.
  • Page 20 When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. Certain rechargeable batteries do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony...
  • Page 21: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light turns on while the battery pack is charging.
  • Page 22 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 23 To check the battery charge capacity Follow steps 1 to 3 in To enable the battery care function above and check detailed information. If the battery charge capacity is low, replace the battery pack with a new genuine Sony battery pack.
  • Page 24 Getting Started > Using the Battery Pack Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpaper as your desktop background. To set the battery life conserving wallpaper Click Start, All Programs, and VAIO Control Center. Click Display and then Long Battery Life Wallpaper Setting.
  • Page 25: Removing The Battery Pack

    Getting Started > Using the Battery Pack Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode.
  • Page 26: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and then Shut Down.
  • Page 27: Updating Your Computer

    Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 28: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 29) ❑ Using the Touch Pad (page 31) ❑ Using Special-function Buttons (page 32) ❑...
  • Page 29: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combinations/Feature Fn + % (F2): speaker switch Fn + 2 (F3/F4): volume...
  • Page 30 Using Your VAIO Computer > Using the Keyboard Combinations/Feature Fn + (F12): hibernate Functions Provides the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices are saved to the built-in storage device and the system power is turned off.
  • Page 31: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 32: Using Special-Function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button S1/S2 buttons Drive eject button Functions Execute the task that is assigned to each button by default. You can change the default assignment with the VAIO Control Center.
  • Page 33: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following operations: ❑ Capturing still images and movies ❑...
  • Page 34: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
  • Page 35 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.
  • Page 36 Using Your VAIO Computer > Using the Optical Disc Drive Supported Disc Media Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. Video Music Extra...
  • Page 37 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 38 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 39 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. Unless the region code indicates "2" (Europe belongs to region "2"), "5" (Russia belongs to region "5"), or "all"...
  • Page 40 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and the desired software to play the disc.
  • Page 41: Using The Memory Stick

    Using Your VAIO Computer > Using the Memory Stick Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 42: Inserting And Removing A Memory Stick

    Using Your VAIO Computer > Using the Memory Stick Inserting and Removing a Memory Stick To insert a Memory Stick Locate the Memory Stick slot. Hold the Memory Stick with the arrow facing upward and pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. ✍...
  • Page 43 Using Your VAIO Computer > Using the Memory Stick ✍ You can insert a Duo-size Memory Stick directly into the Memory Stick slot without using a Memory Stick Duo adaptor. Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot if you cannot insert it smoothly.
  • Page 44: Formatting A Memory Stick

    Using Your VAIO Computer > Using the Memory Stick Formatting a Memory Stick To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media.
  • Page 45 Notes on Using the Memory Stick ❑ Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of January 2009. However, not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility.
  • Page 46: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 47 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an ExpressCard module ✍ To remove the ExpressCard module when your computer is off, skip steps 1 to 4. Double-click the Safely Remove Hardware icon on the taskbar. Select the hardware you want to unplug.
  • Page 48: Using The Sd Memory Card

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards: ❑...
  • Page 49 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 50 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects. Pull the SD memory card out of the slot.
  • Page 51 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 52: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 53: To Connect A Telephone Cable

    Using Your VAIO Computer > Using the Internet To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2). Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
  • Page 54: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer or the optional docking station and the other end to your network.
  • Page 55: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 56 Using Your VAIO Computer > Using the Wireless LAN The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
  • Page 57: Communicating Without An Access Point (Ad-Hoc)

    Using Your VAIO Computer > Using the Wireless LAN Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 58 Using Your VAIO Computer > Using the Wireless LAN To communicate without an access point (ad-hoc) The IEEE 802.11a standard, using the 5 GHz band, and the IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, are not available on ad-hoc networks.
  • Page 59: Communicating With An Access Point (Infrastructure)

    Using Your VAIO Computer > Using the Wireless LAN Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied). The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network.
  • Page 60 Using Your VAIO Computer > Using the Wireless LAN To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS switch. Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window.
  • Page 61: Stopping Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
  • Page 62: Using The Wireless Wan

    Using Your VAIO Computer > Using the Wireless WAN Using the Wireless WAN Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The WWAN may not be available in some countries or areas. See Wireless WAN Regulations Guide in Regulations, Guarantee, EULA and Service Support to find out in which countries or areas the WWAN is available.
  • Page 63: Inserting A Sim Card

    Using Your VAIO Computer > Using the Wireless WAN Inserting a SIM Card To use the wireless WAN function, you first need to insert a SIM card into the SIM card slot on your computer. Your SIM card is contained within a base plate, about the size of a credit card. ✍...
  • Page 64 Using Your VAIO Computer > Using the Wireless WAN Insert the SIM card into the SIM card slot with its printed circuit side down. Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card.
  • Page 65 Using Your VAIO Computer > Using the Wireless WAN Starting the Wireless WAN Communications To start the wireless WAN communications Turn on the WIRELESS switch. Click the button next to or above the WWAN icon in the VAIO Smart Network window. Make sure the WIRELESS indicator light turns on.
  • Page 66: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function You can establish wireless communications between your computer and other Bluetooth or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area. Notes on using the Bluetooth function ❑...
  • Page 67 Using Your VAIO Computer > Using the Bluetooth Function ❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bluetooth device. This is a frequent occurrence with Bluetooth technology and is not a malfunction. ❑...
  • Page 68 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
  • Page 69: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 70: Stopping Bluetooth Communications

    Using Your VAIO Computer > Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window.
  • Page 71: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. Once you have registered your fingerprint(s), the fingerprint authentication function offers: ❑...
  • Page 72: Registering A Fingerprint

    Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Adding the Windows Password To register a fingerprint ✍...
  • Page 73 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 74 Using Your VAIO Computer > Using Fingerprint Authentication Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping.
  • Page 75 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Your System To use the fingerprint authentication function in place of password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password For detailed information, see the help file included with the Protector Suite QL.
  • Page 76: Using The Password Bank

    Using Your VAIO Computer > Using Fingerprint Authentication Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for web sites in the Password Bank, you can substitute fingerprint authentication for entering information required to access the password-protected web sites. For detailed information, see the help file included with the Protector Suite QL.
  • Page 77: Erasing The Registered Fingerprints

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication with the TPM With the TPM data encryption feature, using fingerprint authentication can strengthen computer security. For instructions on how to use the TPM, see Using the TPM To use fingerprint authentication with the TPM, your computer needs to be equipped with both a fingerprint sensor and the TPM. See the specifications to find out about the configuration of your computer.
  • Page 78: Using The Tpm

    Using Your VAIO Computer > Using the TPM Using the TPM The Trusted Platform Module (TPM) may be embedded in your computer to provide basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. See the specifications to find out about the configuration of your computer.
  • Page 79: Important Notice

    Using Your VAIO Computer > Using the TPM Important Notice ❑ Do not encrypt the files containing keys to be used for encryption and the folders that include such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: ❑...
  • Page 80 ❑ Do not encrypt any one of the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 81 ❑ Do not encrypt any one of the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 82 Using Your VAIO Computer > Using the TPM Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer.
  • Page 83 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
  • Page 84 Using Your VAIO Computer > Using the TPM Using BitLocker Drive Encryption with the TPM BitLocker Drive Encryption is a data encryption feature that is available on models with Windows Vista Ultimate. Enabling BitLocker Drive Encryption in conjunction with the TPM encrypts all data on the built-in storage device. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support.
  • Page 85 Using Your VAIO Computer > Using the TPM To unlock the encrypted data with a recovery key stored on a USB flash memory device To unlock the encrypted data with a recovery key stored on a USB flash memory device, your system needs to access the USB flash memory device when you boot the computer.
  • Page 86 Using Your VAIO Computer > Using the TPM Updating your BIOS with updating software, such as VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.
  • Page 87: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 88) ❑ Connecting External Speakers or Headphones (page 96) ❑ Connecting an External Display (page 97) ❑...
  • Page 88: Connecting A Docking Station

    Using Peripheral Devices > Connecting a Docking Station Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory.
  • Page 89 Using Peripheral Devices > Connecting a Docking Station Locating Ports on the Docking Station The docking station can be powered only through the AC adapter supplied with your computer. Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station. This may cause data damage or hardware malfunctions. Simultaneous use of the HDMI output port on your computer and the DVI-D port or the MONITOR port on the docking station is not possible.
  • Page 90: Attaching Your Computer To The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer while it is attached to the docking station.
  • Page 91 Using Peripheral Devices > Connecting a Docking Station Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station.
  • Page 92 Using Peripheral Devices > Connecting a Docking Station Gently push down the computer until it clicks into place. Turn on the computer.
  • Page 93: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 94 Using Peripheral Devices > Connecting a Docking Station To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
  • Page 95 Using Peripheral Devices > Connecting a Docking Station Lift the computer off the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Lock button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off.
  • Page 96: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 97: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. While your computer is in SPEED mode (using the NVIDIA video controller), the window stating that an external display is detected does not appear when you connect the external display to the computer for the first time.
  • Page 98: To Connect A Computer Display

    Using Peripheral Devices > Connecting an External Display Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the optional docking station. To connect a computer display The monitor port on your computer is not accessible when the computer is attached to the docking station. The HDMI output port on your computer and the DVI-D port on the docking station are functional only when your computer is in SPEED mode.
  • Page 99 Using Peripheral Devices > Connecting an External Display If you want to connect a TFT/DVI monitor, plug the display cable (2) to an HDMI to DVI-D adapter (3) and plug one end of the HDMI cable (4) to the HDMI to DVI-D adapter (3) and the other end to the HDMI output port (5) on the computer, or plug the display cable(2) into the DVI-D port on the docking station.
  • Page 100: Connecting A Multimedia Computer Display

    Using Peripheral Devices > Connecting an External Display Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display The monitor port on your computer is not accessible when the computer is attached to the docking station.
  • Page 101 Using Peripheral Devices > Connecting an External Display...
  • Page 102: Connecting A Tv

    Using Peripheral Devices > Connecting an External Display Connecting a TV You can connect a TV with an HDMI input port to your computer. To connect a TV to your computer To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For the detailed instructions, see How do I change the sound output device? The HDMI output port is functional only when your computer is in SPEED mode.
  • Page 103 Connecting an External Display If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 104 Using Peripheral Devices > Connecting an External Display Additionally, you can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection. To connect a high-quality digital sound output device between your computer and a TV Before connecting the device to the computer, make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device first.
  • Page 105: Connecting A Projector

    Using Peripheral Devices > Connecting an External Display Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector The monitor port on your computer is not accessible when the computer is attached to the docking station.
  • Page 106: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 108) for more information.
  • Page 107: To Select A Display

    Using Peripheral Devices > Selecting Display Modes To select a display The monitor port on your computer is not accessible when the computer is attached to the docking station. The screen resolution of your external display may change when you switch between the performance modes. ✍...
  • Page 108: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 109 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not accessible when the computer is attached to the docking station. The screen resolution of your external display may change when you switch between the performance modes. ✍...
  • Page 110 Using Peripheral Devices > Using the Multiple Monitors Function ❑ When using the Intel Graphics Media Accelerator (STAMINA mode) Right-click on the desktop and select Personalize. Click Display Settings. Follow the on-screen instructions to change the settings. ❑ When using the NVIDIA video controller (SPEED mode) Click Start and Control Panel.
  • Page 111: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone If you use a sound input device (for example, to chat over the Internet), you need to connect an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m.
  • Page 112: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
  • Page 113 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 114: Connecting An I.link Device

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 115: Connecting A Digital Video Camcorder

    Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
  • Page 116: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Selecting Performance Modes (page 117) ❑...
  • Page 117: Selecting Performance Modes

    Customizing Your VAIO Computer > Selecting Performance Modes Selecting Performance Modes Your computer is equipped with the performance selector switch (1) to select a performance mode for lower power consumption or faster performance. While your computer is in SPEED mode (using the NVIDIA video controller), the window stating that an external display is detected does not appear when you connect the external display to the computer for the first time.
  • Page 118 Customizing Your VAIO Computer > Selecting Performance Modes ❑ STAMINA mode Uses the Intel Graphics Media Accelerator and disables some hardware devices on your computer to conserve battery power. ❑ SPEED mode Uses the NVIDIA video controller to provide faster performance. The HDMI output port on your computer and the DVI-D port on the docking station are functional only when the computer is in SPEED mode.
  • Page 119: Setting The Password

    Customizing Your VAIO Computer > Setting the Password Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. The hard disk password is not available on models with two built-in solid state drives in RAID configuration.
  • Page 120 Customizing Your VAIO Computer > Setting the Password Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. There are two types of the power-on passwords: the machine password and the user password. The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer.
  • Page 121 Customizing Your VAIO Computer > Setting the Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 122 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 123: Changing/Removing The Power-On Password

    Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 124 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 125: Adding The Hard Disk Password

    Customizing Your VAIO Computer > Setting the Password Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords.
  • Page 126 Customizing Your VAIO Computer > Setting the Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 127 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 128 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 129: Adding The Windows Password

    Customizing Your VAIO Computer > Setting the Password Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account.
  • Page 130: Changing/Removing The Windows Password

    Customizing Your VAIO Computer > Setting the Password Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password.
  • Page 131: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings.
  • Page 132: Using The Power Saving Modes

    Customizing Your VAIO Computer > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
  • Page 133: Using Sleep Mode

    Customizing Your VAIO Computer > Using the Power Saving Modes Using Sleep Mode Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 134 Customizing Your VAIO Computer > Using the Power Saving Modes If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options.
  • Page 135: Using Hibernate Mode

    Customizing Your VAIO Computer > Using the Power Saving Modes Using Hibernate Mode In Hibernate mode, the state of the system is saved on the built-in storage device(s) and power is turned off. Even when the battery runs out of power, no data will be lost. The power indicator light is unlit in this mode. ✍...
  • Page 136: To Return To Normal Mode

    Customizing Your VAIO Computer > Using the Power Saving Modes To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍...
  • Page 137: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 138: Vaio Power Management Viewer

    Customizing Your VAIO Computer > Using the VAIO Power Management VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management. To start the VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer.
  • Page 139: Changing The Display Language

    Customizing Your VAIO Computer > Changing the Display Language Changing the Display Language On models with Windows Vista Ultimate, you can download and install your desired language pack. See the specifications to find out about configuration of your computer. To download a language pack, your computer must be connected to the Internet. For information on how to connect the computer to the Internet, see Using the Internet (page 52).
  • Page 140: Configuring Your Modem

    Customizing Your VAIO Computer > Configuring Your Modem Configuring Your Modem Before you can start using your internal modem (not all modems are built-in), or each time you use your modem while traveling, make sure that the country of the active location defined in the Phone and Modem Options window matches the country you are dialing from.
  • Page 141 Customizing Your VAIO Computer > Configuring Your Modem Check that your modem is listed on the Modems tab. If your modem is not listed, click Add and follow the wizard. 10 Click Apply/OK. Your modem is configured. Before applying new country settings, make sure your phone cable is disconnected from your computer.
  • Page 142: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 143: Upgrading Your Vaio Computer

    Upgrading Your VAIO Computer > Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑...
  • Page 144: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 145 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 146: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 147 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the new memory module from its packaging. Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. If you want to install only one memory module, be sure to use the lower slot.
  • Page 148: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 149: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 150) ❑ Using the Power Source (page 151) ❑ Handling Your Computer (page 152) ❑...
  • Page 150: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 151: Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 152: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 153 Precautions > Handling Your Computer ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, or beds, or near draperies that may block its air vents. ❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, relocate the computer a suitable distance away from the set.
  • Page 154 Precautions > Handling Your Computer ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
  • Page 155: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 156: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
  • Page 157: Using The Battery Pack

    ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑ Certain rechargeable battery packs do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony battery packs designed for this model. If an unauthorized battery pack is installed, the battery pack will not be charged and the computer will not function.
  • Page 158: Using Headphones

    Precautions > Using Headphones Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 159: Handling The Memory Stick

    Precautions > Handling the Memory Stick Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...
  • Page 160: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 161: Using Fingerprint Authentication

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 162: Using The Tpm

    ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
  • Page 163 Precautions > Using the TPM ❑ The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
  • Page 164: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. Features and options in this section may not be available on your computer. ❑...
  • Page 165 Troubleshooting > ❑ Audio/Video (page 205) ❑ Memory Stick (page 209) ❑ Peripherals (page 210) ❑ Docking Station (page 211)
  • Page 166: Computer

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 167: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow ❑...
  • Page 168: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    Troubleshooting > Computer Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode Close all open programs. Click Start, the arrow next to the Lock button, and Restart.
  • Page 169 Troubleshooting > Computer What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode? ❑ This problem could be due to the battery pack not being installed properly. To resolve this problem, turn off your computer and remove the battery pack.
  • Page 170 Troubleshooting > Computer What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver software. ❑...
  • Page 171: To The Computer

    Troubleshooting > Computer How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 172: How Do I Reduce The Volume Of The Recovery Partition

    Troubleshooting > Computer How do I reduce the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. If your computer includes a solid state drive, you might want to reduce the volume of the recovery partition by following these steps: Insert a recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 173 Troubleshooting > Computer How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 174: System Security

    Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 175: Battery

    Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? ❑...
  • Page 176: Can My Computer Enter Hibernate Mode While Using Battery Power

    Troubleshooting > Battery Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.
  • Page 177: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 178 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed.
  • Page 179: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 180: Why Is My Modem Connection Slow

    Troubleshooting > Internet Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 181: Networking

    Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 182 Troubleshooting > Networking ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan.
  • Page 183: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 184: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 185 Troubleshooting > Networking How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: Click Start, All Programs, and VAIO Control Center. Click Network Connections and VAIO Smart Network. Click Advanced in the right pane.
  • Page 186: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 187: Why Is My Bluetooth Connection Slow

    Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 186). ❑ Make sure the other devices are authenticated. ❑...
  • Page 188: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
  • Page 189 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start, Control Panel, Hardware and Sound, and Bluetooth Devices.
  • Page 190: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 191 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 192 Troubleshooting > Optical Discs Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver software.
  • Page 193 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? You may not be able to play some Blu-ray Disc contents on your computer, or the computer may become unstable during Blu-ray Disc playback.
  • Page 194: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 132) ❑...
  • Page 195 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select Highest (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Personalize.
  • Page 196: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 197: What Should I Do If The External Display Remains Blank

    Troubleshooting > Display What should I do if the LCD brightness of my screen changes? The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.
  • Page 198: How Do I Run Windows Aero

    Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Click Start and Control Panel. Click Customize colors under Appearance and Personalization. Click Open classic appearance properties for more color options. Select Windows Aero from the Color scheme options on the Appearance tab. Click OK.
  • Page 199: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 200: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 201: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 202: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 203: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 204: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 205: Audio/Video

    Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 114) for more information.
  • Page 206 Troubleshooting > Audio/Video How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. The HDMI output port is functional only when your computer is in SPEED mode.
  • Page 207 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? The HDMI output port is functional only when your computer is in SPEED mode. ❑...
  • Page 208 Troubleshooting > Audio/Video How do I output the Dolby Digital or DTS sound through an HDMI-compatible device? The HDMI output port is functional only when your computer is in SPEED mode. To output the Dolby Digital or DTS sound from a disc through an HDMI-compatible device connected to your computer, follow these steps: Click Start and Control Panel.
  • Page 209: Memory Stick

    Troubleshooting > Memory Stick Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices? You may need to reformat your Memory Stick. Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick, back up important data and confirm that the Memory Stick does not contain files you want to keep.
  • Page 210: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 211: Docking Station

    Troubleshooting > Docking Station Docking Station Why can't I use my TFT/DVI monitor connected to the DVI-D port? The DVI-D port on the docking station is disabled when your computer is in STAMINA mode. Change the performance mode to SPEED mode before connecting a display cable to the port. See Selecting Performance Modes selection.
  • Page 212: Trademarks

    Microsoft Windows Vista, the Windows logo, and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. Roxio Easy Media Creator is a trademark of Sonic Solutions.
  • Page 213 Trademarks > The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark.
  • Page 214: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 215 © 2009 Sony Corporation...

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