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• Please note that your phone cannot be decrypted by the same
process. To decrypt you must return the phone to factory settings
which will erase all of your files and downloaded apps (securely).
• To reset to factory defaults go to 'Settings', select 'Backup and
Reset' then 'Factory data reset'.
Erasing your personal data
If you sell your phone on, or discard it you should erase the data in
memory, before you do so, using a file eraser program that actively
writes to every record in the memory. This securely erases your data
so that it cannot be recovered. Please note that simply returning
your phone to factory settings is not a reliable way of erasing your
personal data (unless you have first encrypted your data).
• To download a file eraser go to Google Play store, select a file
eraser program such as Remo File Eraser – download and install.
• Open the app and follow instructions to securely erase your data.
Further Advice
For further advice on how to stay safe there are government lead
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