Livongo WM1500 User Manual

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User Guide

Table of Contents

Summary of Contents for Livongo WM1500

Page 1 Scale User Guide...
Page 2 MODEL: WM1500, Body Scale MANUFACTURED FOR: Livongo Health, Inc. 150 West Evelyn Ave., Suite 150 Mountain View, CA 94041 LIVONGO MEMBER SUPPORT: (800) 945-4355 membersupport@livongo.com SCALE USER GUIDE...
Page 3: Table Of Contents
Table of Contents Getting Started Important Information Maintenance Scale Display Codes Safety Warnings Technical Information Symbols Caution Battery Installation Warranty / California Proposition 65 Warning EMC Guidance 3 SCALE USER GUIDE...
Page 4: Getting Started
Getting Started The Livongo cellular scale comes ready to use right out of the box. Your first-time setup should take only a few minutes. OPEN THE LIVONGO APP TAKE YOUR FIRST WEIGHT MEASUREMENT The app displays all of your weight data Step on the scale with both feet.
Page 5: Important Information
Important Information Place the scale on Step on the scale Do not bend Try to weigh When you step a hard, flat surface with clean, bare feet. your knees when yourself at the same off the scale, it (no carpet). Wear as little clothing weighing yourself.
Page 6: Maintenance
DON’T disassemble or attempt to service this device. If you have any problems with this device, please contact Livongo Member Support. DON’T dispose of batteries in fire. Batteries may explode or leak. Remove the batteries if the device will not be used for a long period of time.
Page 7: Scale Display Codes
2. Ensure that the scale is on a hard, flat, and level surface. 3. Take multiple measurements. Overload error (displayed The Livongo scale’s maximum capacity is 440 Ib (200 kg). during weighing procedure) Cell/network error 1. Take another measurement at the EXACT SAME location.
Page 8 Check that the batteries are all brand new and not expired. lines go around) ER8, 9, 10 SIM, Provisioning, Manufacturer connectivity errors; contact Subscription errors Livongo Member Support. ER11 Terminated (displayed after The scale has been permanently deactivated (requested by user). lines go around) SCALE USER GUIDE...
Page 9: Safety Warnings
Keep the scale clean or reference. All data is wirelessly and dry (avoid excessive humidity). uploaded to your Livongo account by cellular connection to make your Do not use the scale if there are data management more convenient.
Page 10: Technical Information
Technical Information MAXIMUM CAPACITY: PHYSICAL SIZE: 440 lb / 200 kg 320 x 320 x 28 mm RESOLUTION: SW VERSION 0.1 lb / 0.1 kg POWER SOURCE: WORKING ENVIRONMENT: 4x 1.5V AA alkaline batteries (included) Temperature: 10°C to 40°C Humidity: 15% RH to 90% RH BATTERY LIFE: Atmospheric pressure: 80kPa to 105kPa Approximately 1 year...
Page 11: Symbols
Symbols SYMBOLS DESCRIPTION SYMBOLS DESCRIPTION Do not dispose of this product as unsorted Type BF applied part (top surface) municipal waste; take it to electronic recycling Date of manufacture Reference number Complies with FCC regulations Serial number/IMEI Upper and lower limits of relative humidity Follow instructions for use Caution symbol Direct current...
Page 12: Caution
Caution ȯ This device is designed for use on people ȯ Manufacturer will make available on request circuit 12 years and older and is not intended for infants. diagrams, component parts list, etc. ȯ This device is designed for use in the home ȯ...
Page 13 ȯ After drop or shock that may cause changes in the performance, please contact Livongo Member Support. Don’t open or repair the device by yourself. The use ȯ WARNING: Use of accessories, transducers, and...
Page 14: Battery Installation
Battery Installation Remove the battery cover Insert 4 AA batteries as Close the battery cover. on the back of the unit. indicated into the battery compartment. NOTES: When the depleted battery symbol ( ) or error 1 Disposal of used batteries should be carried out appear, replace all four batteries with new ones.
Page 15: Warranty / California Proposition 65 Warning
Warranty Your Livongo scale is guaranteed to be free of material and workmanship defects for a period of ONE (1) year from the date of receipt. California Proposition 65 Warning THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.
Page 16: Fcc
• Reorient or relocate the Modifications not expressly approved by technology to accomplish receiving antenna. Livongo Health, Inc. could void the user’s required communications authority to operate the device. with Livongo’s server. • Increase the separation between the device and receiver.
Page 17: Emc Guidance 3
EMC Guidance 3 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS AND IMMUNITY EMISSIONS TEST COMPLIANCE RF emissions Group 1 CISPR 11 RF emissions Class B CISPR 11 Harmonic emissions Not Applicable IEC 61000-3-2 Voltage fluctuations/flicker emissions Not Applicable IEC 61000-3-3 SCALE USER GUIDE...
Page 18 EMC Guidance 3 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY IEC 60601-1-2 COMPLIANCE IMMUNITY TEST LEVEL TEST LEVEL ±8 kV contact ±8 kV contact Electrostatic discharge (ESD) ±2 kV, ±4 kV, ±8 kV, ±15 kV air ±2 kV, ±4 kV, ±8 kV, ±15 kV air IEC 61000-4-2 Electrical fast transient/burst Not Applicable...
Page 19 EMC Guidance 3 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY IEC 60601-1-2 COMPLIANCE IMMUNITY TEST LEVEL TEST LEVEL 30 A/m 30 A/m Power frequency magnetic field 50 Hz/60 Hz IEC 61000-4-8 50 Hz/60Hz Conduced RF Not Applicable Not Applicable IEC61000-4-6 10 V/m 10 V/m Radiated RF...
Page 20 EMC Guidance 3 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY IMMUNITY TEST BAND DISTANCE MODULATION FREQUENCY SERVICE MODULATION TEST LEVEL (MHZ) (MHZ) (V/M) 380 – TETRA Pulse modulation 18 Hz 430- GMRS 460, ± 5 kHz deviation FRS 460 1 kHz sine 704 –...
Page 21 EMC Guidance 3 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY IMMUNITY TEST BAND DISTANCE MODULATION FREQUENCY SERVICE MODULATION TEST LEVEL (MHZ) (MHZ) (V/M) 1720 GSM 1800; CDMA 1700 – 1900; GSM 1900; Pulse modulation 1845 1990 DECT; LTE Band 1, 217 Hz 3, 4, 25;...