Internode TG-789 Quick Setup Manual

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TG-789 Broadband Gateway
Quick Setup Guide
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Summary of Contents for Internode TG-789

  • Page 1 TG-789 Broadband Gateway Quick Setup Guide...
  • Page 2: Before You Get Started

    Dear Internode Customer, Your Internode broadband is ready to use. Username: example@internode.on.net We are pleased to advise that your Internode broadband service is now provisioned. Please quote Service ID A1234567 For support call 13 66 33. Ref: A1234567 if you need to contact us for support.
  • Page 3 What are you setting up today? TECHNOLOGY TYPE / PRODUCT START ON PAGE... TECHNOLOGY TYPE / PRODUCT START ON PAGE... Fibre to the Node/Building (FTTN/B) Naked ADSL2+ ™ Fibre to the Curb (FTTC) Standard ADSL2+ ™ Hybrid Fibre-Coaxial (HFC) Fibre Estates (OptiComm or OPENetworks) ™...
  • Page 4 Get to know your modem’s lights WIRELESS STATUS INTERNET 2.4GHz 5GHz ETHERNET PHONE BUTTON WiFi...
  • Page 5 Get to know your modem’s lights Light State Meaning Light State Meaning STATUS Modem has no power. WPS not in use or modem has no power. Modem is offline. WPS connection failed - try again. Green Green Modem is online. WPS connection successful.
  • Page 6 Plug in for NBN™ FTTN/FTTB and Naked ADSL Using the power cable supplied, connect your modem’s Power If you wish to use your VoIP phone service, connect a phone port to a power outlet. Press the Power button on the back of handset to your modem’s Phone1 port.
  • Page 7 Before you get started... If you received a new NBN™ Connection Box along with your modem, please follow its Plug in for NBN™ FTTC setup guide to get it plugged in and turned on before you set up your modem. Using the power cable supplied, connect your modem’s Power You can use an additional Ethernet cable to connect your port to a power outlet.
  • Page 8 Before you get started... If you received a new NBN™ Connection Box along with your modem, please follow Plug in for NBN™ HFC its setup guide to get it plugged in and turned on before you set up your modem. Using the power cable supplied, connect your modem’s Power You can use an additional Ethernet cable to connect your port to a power outlet.
  • Page 9 Plug in for NBN™ Fibre to the Premises Using the power cable supplied, connect your modem’s Power If you wish to use your VoIP phone service, connect a phone port to a power outlet. Press the Power button on the back of handset to your modem’s Phone1 port.
  • Page 10 Plug in for NBN™ Wireless Using the power cable supplied, connect your modem’s Power If you wish to use your VoIP phone service, connect a phone port to a power outlet. Press the Power button on the back of handset to your modem’s Phone1 port. the modem to turn it on.
  • Page 11 Plug in for Standard ADSL2+ Using the power cable supplied, connect your modem’s Power If you wish to use your VoIP phone service, connect a phone port to a power outlet. Press the Power button on the back of handset to your modem’s Phone1 port. the modem to turn it on.
  • Page 12 Plug in for Fibre Estates (OptiComm or OPENetworks) Using the power cable supplied, connect your modem’s Power If you wish to use your VoIP phone service, connect a phone port to a power outlet. Press the Power button on the back of handset to your modem’s Phone1 port.
  • Page 13: Getting Online

    Getting Online Is the internet light off? By default, your broadband settings should be pre-configured, or they should configure automatically once your internet Ensure that you received an email from us advising that your service is ready and your modem is powered on for 15 minutes. internet service is fully provisioned.
  • Page 14 Click Next. If you have an active NodePhone (VoIP) service, you can enter its details here. If you have Internode NBN Phone, VoIP with another provider, or your NodePhone service isn't ready yet, click “I don’t have VoIP”. You can set up VoIP later with the steps on page 20.
  • Page 15 Manual Configuration (2 of 4) The different settings for different types of internet. Type of Internet WAN Interface WAN Type VLAN Enabled Other Settings ADSL / Naked ADSL PPP over Ethernet VPI 8 / VCI 35 You’ll also need to enter your username NBN™...
  • Page 16 Manual Configuration (3 of 4) If you wish to keep the default WiFi settings, simply leave all WiFi tip If you're having trouble connecting to the WiFi, check the WiFi boxes blank and click Next until you reach the Router Security lights on your modem.
  • Page 17 Manual Configuration (4 of 4) The Setup Wizard allows you to change the username and password used to log in at http://10.1.1.1. This can be handy TG 7 89va c v2 TG 7 89va c v 2 if you have tenants or meddling teens and you don’t want Wireles s VoIP Sm art Ultra Broadband Gateway Wireless VoIP Smar t Ultra Bro adband Gat eway them to change your modem settings.
  • Page 18: Connecting Via Wifi

    Connecting via WiFi Your modem’s WiFi has been pre-configured. You’ll find the WiFi network name (SSID) and password (Wireless TG 7 89va c v2 TG 7 89va c v 2 Key) printed on a sticker on the base of your modem. Wireles s VoIP Sm art Ultra Broadband Gateway Wireless VoIP Smar t Ultra Bro adband Gat eway Wireless user codes...
  • Page 19: Setting Up Voip

    Setting up VoIP If you didn’t set up VoIP in the Setup Wizard or you have a third party VoIP provider, please follow the instructions on the next page. If you have VoIP from a third party provider, you'll need to contact them to confirm the correct VoIP settings. Porting your existing phone number to VoIP? If you’ve asked us to convert your existing phone number to a VoIP service, please allow up to 7 days...
  • Page 20 Setting up NodePhone Please note these instructions do not apply to Internode Select the Phone Numbers tab and then click Create New, NBN Phone. entering the following settings: On your connected computer or WiFi device, log in at Username: Your VoIP number http://10.1.1.1.
  • Page 21 Notes...
  • Page 22: Warranty Information

    • Phone: 1300 788 233 will not be entitled to a refund) and the replacement equipment, unless: • Email: support@internode.com.au you have not used the replacement equipment; and you return it to us in its unopened packaging, in which case, you will not If we determine that your equipment needs to be returned, be charged for the replacement equipment.
  • Page 23 We will repair, replace or provide credit for faulty equipment 1.10 This warranty is given by Internode Pty Ltd (ABN 82 052 008 581) of provided by us at no cost to you, if you notify us of the 1/502 Hay Street, Subiaco, WA, 6008. You can contact us on 1300 788 fault within the applicable Warranty Period.
  • Page 24 Internode Support - 10pm ( ) 7 days Moving house? 1300 788 233 Don’t leave your broadband behind! support @ internode.com.au Call our movers team on 13 66 33 ABN 82 052 008 581...

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