Advertisement
Quick Links
U S E R ' S M A N U A L
CAUTION
•
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
•
This User's Manual includes detailed usage instructions for your product.
•
Please read this manual thoroughly.
•
Figures and illustrations in this User Manual are provided for reference only
and may differ from actual equipment appearance. Equipment design
and specifications may be changed without notice.
•
Due to the processes required for manufacturing a large format Projected
Capacitive product Promultis will only accept warranty requests for units
that have a blemish, mark or smear on the touch skin that is 5% or larger
than the total interactive area.
MULTITOUCH SOLUTIONS
unotouchtable
For more exciting multitouch products visit
www.promultis.info
or call +44 (0) 239 251 2794
Advertisement
Related Manuals for PROMULTIS uno touch table
Summary of Contents for PROMULTIS uno touch table
- Page 1 • Due to the processes required for manufacturing a large format Projected Capacitive product Promultis will only accept warranty requests for units that have a blemish, mark or smear on the touch skin that is 5% or larger than the total interactive area.
-
Page 2: Getting Started
Getting started The following items are included in your product box. Remote Control Promultis Manual NUC PC HDMI Cable AC Power Supply USB Cable For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS... - Page 3 Promultis Kiosk setup proceedure for power cable Power cable 1. The Power cable MUST be fed out through the opening in the base plate of the Kiosk. 2. The Kiosk should be tilted backwards and the power cable fed out of the Kiosk sideways* as shown.
-
Page 4: Start The Device
4. Please note: The connection sensor varies on different models and, if necessary, move the controller along the base of the device while presseing the power button until the screen turns on. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS... - Page 5 2. The touch driver is pre-installed. 3. If the touch requires further calibaration tap on the MultiTouch Platform icon to open configuration tool (PQ Labs manual section) HDMI For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 6 Controller for LG For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
-
Page 7: Operation Guidance
For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS... -
Page 8: Touch Calibration
2. Open settings by tapping the gear icon 3. Once on the settings page, tap on “find a setting” at the top and type in calibrate For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS... - Page 9 This will open a small “Tablet PC Settings” window Tap “calibrate…” You may get a pop up asking to allow this app to make changes, tap yes For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 10 You should have to tap a total of 16 times at which point the calibration will finish A prompt will appear asking if you would like to save these settings, tap yes The touch will now be calibrated For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 11 Platform main interface Platform main function： TUIO protocol support Any application developed by TUIO protocol can get touch messages from PQ Labs platform For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 12 Working normal b. Open bulk device failed c. Open virtual digitizer failed d. Open physic digitizer failed Platform version： Version of the driver For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 13 PQ Labs support team. Disabled by default. Mouse/Keyboard Simulation PQ Labs supports for other operating system which does not support touch feature. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 14 (For large and customized hardware, this function is recommended if hardware mounts precisely) 2.14 Utility Diagnose Allow end customer to call the MultTouch Doctor tool for troubleshooting. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 15 PQ hardware is disconnected from all other application connection Running environment doesn’t prepare Check Windows 7 native multi-touch Check if current Windows OS supports native touch, or if native touch disabled For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 16 diabled. Windows native touch and multi-touch feature are supported Windows native touch not supported, or multi-touch feature is disabled. 2.23 Diagnose Steps Check compatibility Check if current plugged hardware is supported by the Platform Current hardware is supported Current driver is too old to support the hardware ...
- Page 17 4. What can I do when touch overlay fails to work 4.1 Build a diagnosis session Start the Doctor: ” Steps: Click on “ ” → Click on“ For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 18 Upgrade to latest driver from PQ Labs official website: http://www.pqlabs.com/support.html “Open bulk device” fails Solution: Reinstall PQ labs driver Check power supply For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 19 Make sure touch surface is clear and without anything might block Signal. In this case, you have to send this report to PQ Labs support team: Steps: Click on “Send Report” For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 20 If the problem persists, please click on “Send Report” to contact PQ Labs Support Team. For more information, please refer to last option. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 21 Check Windows 7 native multi-touch Solution: Go to “Control Panel” → “Hardware and Sound” → “Pen and Touch” → Click on tab “Touch”→Make sure both “Use your finger..” and “Enable multi-touch..” options are checked → “OK”...
Need help?
Do you have a question about the uno touch table and is the answer not in the manual?
Questions and answers