Sony STR-DA3300ES Technical Bulletin
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Also See for STR-DA3300ES:
- Operating instructions manual (294 pages) ,
- Service manual (242 pages) ,
- Settings recording form (5 pages)
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Date
Ref. No.
11.03.08
08HA004
Subject
Slightly Dark Picture
SYMPTOM
•
The picture becomes slightly dark when a HD video signal in 720p, 1080i, or 1080p is input via component and
connected to the TV via component or HDMI.
•
The problem does not occur with:
* HDMI input → HDMI output connection.
* 480i or 480p analog video signal input.
* STR output set up as "Direct".
CAUSE
Firmware malfunction.
SOLUTION
Update to the latest version (v1.07) of the Video Processor firmware FAROUDJA as indicated below.
1. Version Number Confirmation
! IMPORTANT !
Check the version number before updating via the "Special Menu". Do not update the set if the version number is
v1.06 or higher. Since v1.06 does not have the above symptoms, overwriting the firmware will erase some
essential settings.
1-1. Enter the "Special menu" by subsequently pressing the "A.F.D.", "2CH/A.DIRECT", "MUSIC" and "MOVIE" key
on the front panel of the amplifier while holding down the "TONE MODE" key'. "MENU SPECIALIZED" is displayed
in the front panel window.
1-2. On the remote commander, press "MENU". "<<<SPECIAL>>>" will be displayed.
1-3. Press the "Enter" key
1-4. Continuously press the "Cursor Down" key
Model
STR-DA3300ES, STR-DA5300ES
on the remote commander. "<VIDEO FACTORY MENU>" is displayed.
Sony Service Centre (Europe) N.V.
European Service Engineering
Technologielaan 7
B - 1840 Londerzeel
Technical Bulletin
on the remote to display the version number.
RASC
AU
IRIS
C321
1 / 7
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Summary of Contents for Sony STR-DA3300ES
- Page 1 1-3. Press the “Enter” key on the remote commander. “<VIDEO FACTORY MENU>” is displayed. 1-4. Continuously press the “Cursor Down” key on the remote to display the version number. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel...
- Page 2 • DOS/V PC with USB or RS232C port and Windows 2000/XP installed. • Applicable amplifier (STR-DA3300ES or –DA5300ES). ! CAUTION ! Before updating, disconnect or power off the power amplifier to avoid noise during updating or prevent the amplifier from being damaged. Before re-supplying power to the power amplifier, be sure to disconnect the USB/RS232C cable.
- Page 3 08HA004 3 / 7 3-3. Flash Writer start-up 3-3-1. Power on the applicable amplifier, and boot up the PC. 3-3-2. Double-click the [CGProbe-Redistributable_5.7.0.1.exe] file from the dedicated folder on the PC. 3-3-3. When the installer program starts, click the buttons as scheduled below. 3-3-4.
- Page 4 4 / 7 08HA004 3-3-6. Double-click the new icon on the desktop. 3-3-7. The Flash Writer window will be displayed. 3-4. Flash Writer set-up 3-4-1. When the Flash Writer is displayed, click to set the ISP settings as follows. Connection Serial Chip FLI8668...
- Page 5 08HA004 5 / 7 3-4-3. Click [Image], and select and open the program file (fli8668_rd3_8668_board_ext.hex) file from the dedicated folder. 3-4-4. When the Flash Writer setting is completed, in the “File menu” click [Save]. 3-4-5. When the [Save File] window is displayed, click the [Save] button, and save as an “.isp” file. 3-5.
- Page 6 6 / 7 08HA004 3-5-2. In the [ISP Utility File Dialog Box], click [Start] after confirming that the applicable amplifier is powered on. 3-5-3. The message “Entering debug mode. Please reset the board and press OK” will be displayed. Click [OK]. The upgrade will start.
- Page 7 Overwriting may fail if any other Windows applications are run during the operation. APPLICABLE SERIAL NUMBERS Model Destination Colour Serial number Black 6600001~6600219 Continental Europe Silver 5500001~5501370 STR-DA3300ES Continental Europe Black 5500001~5501393 Europe Silver 5500001~5503535 Europe Black 5500001~5503540 6600001~6600157 Continental Europe...