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Troubleshooting
Why can't I connect to a Bluetooth device in Personal Area Network User mode?
If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User mode,
you cannot establish a connection from your computer.
Why can't I use the Bluetooth utility software when I switch a user?
If you switch a user without logging off your system, the Bluetooth utility software will not work successfully. Be sure to log off
before switching a user. To log off from your system, click Start and then Log Off.
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