Sony Vaio PCG-GRX415MK User Manual
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Sony Vaio PCG-GRX415MK User Manual

Sony Vaio PCG-GRX415MK User Manual

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Sony notebook
user guide
P C G - G R X 4 1 5 M K / P C G - G R X 4 1 5 M P

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Summary of Contents for Sony Vaio PCG-GRX415MK

  • Page 1 Sony notebook user guide P C G - G R X 4 1 5 M K / P C G - G R X 4 1 5 M P...

  • Page 2: Read This First

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 3 All other trademarks are trademarks of their respective owners. ® NERGY ® As an E Partner, Sony has determined that this product meets the E NERGY T AR The International E NERGY of computers and their office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.

  • Page 4: Safety Information

    Owner's record The serial number and model number are located on the bottom of your Sony notebook. Record the serial number and the model number in the spaces provided here. Refer to the model number and serial number if you call VAIO-Link.
  • Page 5 Read this first TV sets Speakers Magnets Magnetic bracelets. Audio/video Audio and picture distortion may occur if this equipment is positioned in close proximity to any equipment emitting electromagnetic radiation. Connectivity Never install modem or telephone wiring during a severe lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

  • Page 6: Regulatory Information

    Read this first Regulatory information Sony hereby declares that the product is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC (radio equipment and telecommunications terminal equipment Directive). This product complies with EN 55022 Class B and EN 55024 for use in following areas: residential, commercial and light-industrial.
  • Page 7 Read this first Disposing of lithium ion batteries Do not handle damaged or leaking lithium ion batteries. Dispose of promptly and properly at end-of-life. Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 8 Portability - The rechargeable battery pack provides hours of use without AC power. Sony audio and video quality - A high-resolution LCD screen enables you to take advantage of today’s advanced multimedia applications, games, and entertainment software. Multimedia features – Enjoy audio and video CDs.

  • Page 9: Documentation Pack

    A Modem Regulations flyer. Online documentation The Sony Notebook User Guide: Using your notebook shows you how to use the standard components of your system. In this part of the manual you will also find out what you can do with a Memory Stick™.
  • Page 10 Welcome Refer to your Software Guide for information on the bundled software and the Sony applications. About the Software is a short description of the features of the software pre-installed on your system. Using Video software explains how to use Sony video software: DVgate, MovieShaker and Smart Capture.
  • Page 11 Welcome Your notebook and its accessories The following hardware items* are in the box: Main unit Product recovery CD-ROMs Documentation pack AC adapter Rechargeable battery pack * See the Specifications online document. Weight saver Phone plug (country-specific) Phone cable Power cord CD-RW/DVD-ROM...

  • Page 12: Ergonomic Considerations

    Welcome Ergonomic considerations You will be using your notebook as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations to both stationary and portable environments: Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touchpad, or external mouse.
  • Page 13 Welcome Viewing angle of the computer’s display – Use the display’s tilting feature to find the best position. You can reduce eyestrain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well. Lighting –...

  • Page 14: Table Of Contents

    Using your notebook Using your notebook This section describes how to start using your computer and how to use your computer’s internal and external devices. Locating controls and connectors Connecting a power source Starting your notebook Shutting down your notebook Using the keyboard Using the touchpad Using the Jog Dial™...

  • Page 15: Locating Controls And Connectors

    Using your notebook Locating controls and connectors Right Battery bay (page 20) Hard disk drive Ventilation slot Headphone connector (page 70) Microphone connector (page 71) USB port (page 73) Do not cover the ventilation slot when the computer is on.
  • Page 16 Using your notebook Left Memory Stick™ slot (page 42) USB port (page 73) i.LINK™ (IEEE1394) S400 port (page 79) PC Card slots (page 39) Multi-purpose bay (for weight (page 59) saver or second battery with (page 55) weight saver or removable (page 23) CD-RW/DVD-ROM drive)
  • Page 17 Using your notebook Front Memory Stick™ indicator (page 33) Num Lock indicator (page 33) Caps Lock indicator (page 33) Scroll Lock indicator (page 33) Power indicator (page 33) Battery 1 indicator (page 33) Battery 2 indicator (page 33) Hard disk drive indicator (page 33) LCD screen (page 34)
  • Page 18 Using your notebook Back Ventilation slot DC In Ethernet connector (network) Monitor/VGA connector There is a ventilation slot located on the left side of the back panel. Do not cover the ventilation slot when the computer is on. Printer connector (page 19) USB port (page 81)
  • Page 19 Using your notebook Bottom Port replicator connector cover Memory module cover Multi-purpose bay release lever (page 61) (page 101) (page 59)

  • Page 20: Connecting A Power Source

    Using your notebook Connecting a power source You can use either an AC adapter or a rechargeable battery pack as a power source. Using the AC adapter To use the AC adapter, proceed as follows: Plug the cable attached to the AC adapter (1) into the DC In connector (2) on the computer. Plug one end of the power cord (3) into the AC adapter.

  • Page 21: Using The Battery Pack

    Using your notebook Using the battery pack You can use one or two batteries as a source of power. You can insert the second battery pack into the multi- purpose bay on the left side of the computer. Additional battery packs are available as a separate option. The battery pack supplied with your computer is not fully charged at the time of purchase.
  • Page 22 Using your notebook Charging the battery pack To charge the battery pack, proceed as follows: Connect the AC adapter to the computer. Insert the battery pack. The computer automatically charges the battery (1) (the battery indicator (2) light flashes in a double blink pattern as the battery charges).
  • Page 23 Using your notebook When the battery is running out of power, both the battery and power indicators blink. Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.
  • Page 24 Using your notebook Removing the battery pack To remove the battery pack, proceed as follows: Turn off the computer. Open the cover of the battery bay. Pull out the battery pack. Close the cover of the battery bay. You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode.
  • Page 25 Using your notebook Inserting the second battery pack To insert a second battery pack, proceed as follows: If the weight saver or the optical disc drive is in the multi-purpose bay (1), remove it. Insert the battery pack (2) into the multi-purpose bay. The battery 2-indicator light turns on.
  • Page 26 Using your notebook Windows 2000: If you attach two battery packs, you can remove one of them without shutting down the computer. When removing one battery pack, make sure that the other battery pack indicator is on. If the indicator of the battery pack you are going to remove is on, right click the battery icon in the system tray and click the Switch battery option.
  • Page 27 Using your notebook Removing the second battery pack To remove the second battery pack, proceed as follows: Slide the multi-purpose bay release lever on the bottom of the computer in the direction of the arrow. Remove the weight saver. Pull out the battery pack. Reinsert the weight saver.

  • Page 28: Starting Your Notebook

    Using your notebook Starting your notebook To start your computer, proceed as follows: Slide the LCD lock lever (1) in the direction of the arrow, and lift the cover. Press the power button (2) of the computer until the green power indicator (3) light turns on. If necessary, press <Fn>+<F5>...

  • Page 29: Shutting Down Your Notebook

    Using your notebook Shutting down your notebook It is important that you shut down your computer properly so you do not lose unsaved data. To shut down your computer when your operating system is Windows Click the Start button. Click Turn Off Computer. The Turn off computer screen appears.
  • Page 30 Using your notebook To shut down your computer when your operating system is Windows Click the Start button on the Windows Click Shut Down. The Shut Down Windows dialog box appears. Select Shut down. Click OK. Wait for your computer to turn off automatically. The power indicator turns off.

  • Page 31: Using The Keyboard

    Using your notebook Using the keyboard Your keyboard is very similar to a desktop computer’s, but has additional keys that perform specific notebook-related tasks.
  • Page 32 Using your notebook Keys Escape key (1) Function keys (2) Print Screen key (3) Correction keys (4) Navigation keys (5) Application key (6) Numeric keypad area (7) Operator keys (8-11-12) ® Windows key (9) <Fn> key (10) Descriptions The <Esc> (Escape) key is used to cancel commands. The twelve function keys along the top of the keyboard are used to perform designated tasks.
  • Page 33 Using your notebook Combinations and functions with the <Windows> key Combinations + F1 + Tab + Ctrl + F Shift + <Fn> + + Insert Functions ® Windows 2000: Displays Windows 2000 Help. ® Windows XP: Displays Windows Help and Support Center. Switches the selected button on the taskbar.
  • Page 34 Using your notebook Indicators Indicator Power Battery 1 Battery 2 Memory Stick™ Light hard disk Num Lock Caps Lock Scroll Lock Functions Power on: lights green. Standby mode: flashes umber. Hibernate mode: turns off. Indicates the status of the battery inserted in the battery bay on the right side of the computer. Indicates the status of the battery inserted in the battery bay on the left side of the computer.
  • Page 35 Using your notebook Combinations and functions with the <Fn> key Combinations/Feature <Fn> + (ESC): Standby <Fn> + (F3): speaker switch <Fn> + (F4): speaker volume <Fn> + (F5): brightness control <Fn> + (F7)*: switch to the external display <Fn> + (F8)* <Fn>...

  • Page 36: Using The Touchpad

    Using your notebook Using the touchpad The keyboard contains a cursor-pointing device, your touchpad (1). You can point to, select, drag, and scroll objects on the screen using the built-in touchpad. Action Description Point Slide one finger on the touchpad to place the pointer (2) on an item or object.

  • Page 37: Using The Jog Dial

    Using your notebook Using the Jog Dial™ Your computer is equipped with a Jog Dial™ with Back button on your computer, near the touchpad. You can turn and/or press the Jog Dial™ to scroll the window, select software, adjust the internal speaker volume, etc.
  • Page 38 Using your notebook The Jog Dial™ window is always displayed on the screen. This window has two modes: Launcher mode and Guide mode. The Jog Dial ™ window is in Launcher mode until you start an application or the Jog Dial ™ window becomes active. When an arrow appears next to an item in the Jog Dial ™...
  • Page 39 Use the Back button on the right of the Jog Dial™ to go back to the previous state of the Jog Dial ™ window. Software supporting the Jog Dial™ If the Sony software supporting the Jog Dial™ is active, you can use the Jog Dial™ functions allocated to each software. Software not supporting the Jog Dial™...

  • Page 40: Using Pc Cards

    Using your notebook Using PC Cards Your computer includes two PC Card slots (1-2). PC Cards allow you to connect portable external devices. Inserting a PC Card To insert a PC Card, proceed as follows: Insert the PC Card into one of the PC Card slots with the front label facing up. Gently push the PC Card slot into the connector.

  • Page 41: Removing A Pc Card

    Using your notebook Some PC Cards may require you to disable idle devices when using the PC Card. You can use Sony Notebook Setup to disable devices. Be sure to use the most recent software driver provided by the PC Card manufacturer.
  • Page 42 Using your notebook Push the PC Card release button so that the release button pops out. Push the PC Card release button a second time so that the PC Card pops out. Gently take hold of the Card and pull it out of the slot. To remove a PC Card when your operating system is Windows Double-click the Unplug or Eject Hardware icon in the system tray.

  • Page 43: Using Memory Stick

    The generic Memory Stick™, coloured blue. The MagicGate Memory Stick™, coloured white. You can purchase Memory Sticks™ from the Sony Style website (http://www.sonystyle-europe.com), or from your local Sony dealer. Why Memory Stick™? Sony's vision is to expand the world of communication, promoting the portability of digital data. The Memory Stick™...
  • Page 44 Using your notebook The main advantages of the Memory Stick™ are its: Compactness: with dimensions of just 21.5 mm (W) x 2.8 mm (H) x 50 mm (D), compatible products can also be small, lightweight and attractive in their design. Capacity: Its data capacity far exceeds that of a floppy disk.
  • Page 45 Using your notebook Generic Memory Stick™ The original Memory Stick™, blue in colour, can be used to record image data taken with digital still cameras, etc. or data from the PC. With it, you can record, play back and transfer various kinds of data at any given time.
  • Page 46 MagicGate is a copyright protection technology that complies with the standards set by SDMI (Secure Digital Music Initiative, an organization working to draw up industry standard specifications in order to protect copyrights of digital music). logo indicates the copyright protection system devised by Sony. It is not meant to guarantee compatibility with other media.
  • Page 47 Using your notebook MagicGate MagicGate refers to the copyright protection technology used by the MagicGate Memory Stick™ and other MagicGate Memory Stick™ compatible devices. The Memory Stick™ Walkman and MagicGate Memory Stick™ work together to check the data and ensure it complies with copyright protection.
  • Page 48 Using your notebook Sony offers the MagicGate Memory Stick™ and Memory Stick™ Walkman with a copyright protection function that complies with SDMI standards, thereby providing an environment where individuals can record and enjoy third-party music data without worrying about copyright infringement.
  • Page 49 Using your notebook Digital printers AIBO the Sony Entertainment Robot To find out more about the products available in your country, go to: http://www.sonystyle-europe.com Write-protecting a Memory Stick™ Memory Sticks™ are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting.

  • Page 50: Inserting A Memory Stick

    Using your notebook Inserting a Memory Stick™ To insert a Memory Stick™, proceed as follows: Once you have stored your data from your digital device, insert the Memory Stick™ with the arrow facing up and toward the Memory Stick™ slot. Carefully slide the Memory Stick™...

  • Page 51: Removing A Memory Stick

    Using your notebook Removing a Memory Stick™ To remove a Memory Stick™ proceed as follows: Check that the access light is off. Push the Memory Stick™ in towards the notebook. The Memory Stick™ ejects. Pull the Memory Stick™ out of the slot. Always remove the Memory Stick™...

  • Page 52: Using The Modem

    Using your notebook Using the modem Your notebook is equipped with an internal modem. You need to connect to a phone line to take advantage of online services and the Internet, as well as to register your computer and software online, and to contact VAIO-Link. To connect a phone line, proceed as follows: Plug one end of the phone cable (1) into the phone line jack on the computer.

  • Page 53: Using The Correct Phone Plug

    Using your notebook Using the correct phone plug If there are two phone plugs in the box, make sure you use the correct one for the country you are in, as follows: UK: The connector can be identified by its cuboid shape and flat pins.

  • Page 54: Using Power Saving Modes

    Using your notebook Using power saving modes When you use a battery as the source of power for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.

  • Page 55: Using Hibernate Mode

    Using your notebook Using Hibernate mode The state of the system is saved on the hard disk and power is turned off. The power indicator light is off in this mode. To activate Hibernate mode, proceed as follows: Go to the Start menu and click Turn Off Computer. ®...

  • Page 56: Using The Cd-Rw/Dvd-Rom Drive

    Using your notebook Using the CD-RW/DVD-ROM drive Your computer is equipped with a CD-RW/DVD-ROM drive. To insert a disc, proceed as follows: Turn on the computer. Press the eject button (1) to open the drive. The tray slides out. Place a disc in the middle of the tray with the label side facing up until the disc clicks into place. Close the tray by pushing it gently.
  • Page 57 Using your notebook When the computer is in Standby or Hibernate mode, you cannot insert or remove a disc. Be sure to seat the disc firmly over the disc drive hub fingers. If you do not seat the disc firmly, you could damage your disc drive and you may not be able to open the tray.
  • Page 58 Using your notebook Region codes indicators are labeled on the DVD discs to indicate in which region and on what type of player you can play the disc. Unless a '2' (Europe belongs to region '2') or 'all' (this means that you can play this DVD everywhere in the world) is labeled on your DVD disc or on the packaging, you cannot play the disc on this player.
  • Page 59 Using your notebook Using the CD-RW function To burn CDs, you can use CD-RW and CD-R discs: The CD-RW (CD-ReWritable) disc is a data memory medium that can be used to write, erase and rewrite a program or other data. The CD-R (CD-Recordable) disc is a data memory medium that can be used to write a program or other data, but once only.

  • Page 60: Using The Weight Saver

    Using your notebook Using the weight saver The weight saver protects the multi-purpose bay when it is empty, and secures the second battery or the CD-RW/DVD-ROM drive when they are installed in the multi-purpose bay. To attach the weight saver, proceed as follows: If another device is in the multi-purpose bay, remove the device.

  • Page 61: Connecting Peripheral Devices

    Connecting peripheral devices Connecting peripheral devices You can add functionality to your computer by connecting or using any of these peripherals. Before you connect peripherals, turn off the computer and all peripherals. Connect the power cord only after connecting all cables. Turn on the computer only after turning on all peripherals.

  • Page 62: Connecting A Port Replicator

    Connecting peripheral devices Connecting a port replicator Your notebook supports the use of an optional port replicator. Attaching a port replicator enables you to connect additional peripherals to your computer, such as a printer or an external display. DC In port USB port Serial port Right line-in and left line-in connectors...

  • Page 63: Attaching Your Computer To The Port Replicator

    When attaching your computer to the port replicator, do not attempt to insert or remove the battery pack. Lifting and turning the computer with the attached port replicator may cause a temporary loss of power. Use the AC adapter that comes with your notebook or the optional Sony adapter.

  • Page 64: Disconnecting Your Computer From The Port Replicator

    Connecting peripheral devices Disconnecting your computer from the port replicator To disconnect your computer from the port replicator, proceed as follows: Turn off the computer and the connected peripherals. Pull the levers on each side of the port replicator to disconnect the computer from the port replicator. Lift the notebook away from the port replicator.

  • Page 65: Connecting An External Display

    Connecting peripheral devices Connecting an external display You can connect an external display to your notebook. For example, you can use your notebook with the following devices: Computer display (monitor); Multimedia computer display; Projector. Turn off your computer and the peripherals, unplug the AC adapter and the power cord before connecting the external display. Connect the power cord after connecting all other cables.
  • Page 66 Connecting peripheral devices Connecting a computer display You can connect a computer display (monitor) either directly to your notebook or via the (optional) port replicator. To connect a computer display, proceed as follows: Plug the display cable (1) (not supplied) into the monitor/VGA connector (2) port replicator.
  • Page 67 Connecting peripheral devices Connecting a multimedia computer display You can connect the notebook to a multimedia computer display that includes built-in speakers and a microphone. To connect a multimedia computer display, proceed as follows: Plug the display cable (1) into the monitor/VGA connector (2) replicator.

  • Page 68: Connecting A Tv

    Connecting peripheral devices Connecting a TV You can connect a TV to the notebook or to the optional port replicator. To connect a TV to the notebook, proceed as follows: Plug one end of the audio/video cable (1) (optional) into the AV Out connector (2) (yellow) and the other end into the TV.
  • Page 69 Connecting peripheral devices To connect a TV to the port replicator, proceed as follows: Attach the port replicator to your notebook. Plug one end of the audio/video cable (1) (optional) into the right and left line-out and the Video out connector (2) and the other end into the Audio Left and Audio Right connectors and the Video connector on your TV.

  • Page 70: Connecting A Projector

    Connecting peripheral devices Connecting a projector You can connect a project (such as the Sony LCD projector) directly to your notebook or via the port replicator. To connect a projector, proceed as follows: Plug the RGB signal cable (1) into the monitor/...

  • Page 71: Connecting External Speakers

    Connecting peripheral devices Connecting external speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers, proceed as follows: Plug the speaker cable (1) into the headphone connector (2). Plug the other end of the speaker cable into the external speaker. Turn down the volume of the speakers before you turn them on.

  • Page 72: Connecting An External Microphone

    Connecting peripheral devices Connecting an external microphone Your VAIO notebook does not contain an internal microphone. If you need to use a sound input device, for example to chat on the Internet, you need to plug in an external microphone. To connect an external microphone, proceed as follows: Plug the microphone cable (1) into the microphone connector (2) identified by the Make sure your microphone is designed for computer use.

  • Page 73: Connecting An External Mouse Or Keyboard

    Connecting peripheral devices Connecting an external mouse or keyboard You can connect an external mouse or keyboard to the optional port replicator using the PS/2 mouse/ keyboard connector. There is only one PS/2 connector, so you can only connect one external device at the same time.

  • Page 74: Connecting A Universal Serial Bus (Usb) Device

    Connecting peripheral devices Connecting a Universal Serial Bus (USB) device You can connect a USB device (for example, a mouse, floppy disk drive, keyboard, printer) to your computer. Before connecting or disconnecting a USB peripheral, you do not need to shut down the computer. You may need to install software (device drivers) supplied with your USB device before using the USB device.
  • Page 75 Connecting peripheral devices Connecting a USB floppy disk drive As an optional extra, you can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive, proceed as follows: Choose the USB connector you prefer to use. Plug the USB floppy disk drive cable (1) into the USB connector (2).
  • Page 76 Connecting peripheral devices To remove a USB floppy disk drive, proceed as follows: If your computer is on, wait until the floppy drive LED indicator turns off and then unplug the USB cable. If the floppy disk drive is not removed properly, your system may crash and you may lose any unsaved data.

  • Page 77: Connecting A Printer

    Connecting peripheral devices Removing a floppy disk To remove a floppy disk, proceed as follows: When you have finished using the floppy disk, wait until the LED indicator (1) turns off and then press the eject button (2) to remove the disk. Before pressing the eject button, make sure that the LED indicator is turned off.
  • Page 78 Plug the printer power cord into an AC outlet. Before using the printer, you may need to change the Printer settings in the Sony Notebook Setup software. Turn off your computer and the printer, unplug the AC adapter and the power cord before connecting the printer.
  • Page 79 Plug the printer cable (1) supplied with the printer into the printer connector (2) identified by the symbol. Plug the printer power cord (3) into an AC outlet. Before using the printer, you may need to change the Printer settings in the Sony Notebook Setup software.

  • Page 80: Connecting An I.link™ Device

    Connecting peripheral devices Connecting an i.LINK™ device Your computer includes an i.LINK™ (IEEE1394) connector, which you can use to connect to an i.LINK™ device such as a digital video camera recorder or to connect two VAIO notebooks in order to copy, delete or edit files.

  • Page 81: Connecting A Digital Video Camera Recorder

    On Sony digital video cameras, connectors labeled DV Out, DV In/Out or i.LINK™ are i.LINK™-compatible. The Sony digital video camera recorder is an example; your digital video camera recorder may need to be connected differently. If your digital video camera recorder includes a Memory Stick™ slot, you can copy images from it to your computer via a Memory Stick™. To do so,...

  • Page 82: Connecting Two Vaio Notebooks

    Connecting peripheral devices Connecting two VAIO notebooks You can copy, edit or delete files on another VAIO computer to your computer with an optional i.LINK™ ® cable (1). If the second computer has the Windows XP operating system, you just need the i.LINK™ cable. If the second computer has a different operating system, you need a software application such as Smart Connect.

  • Page 83: Connecting To A Network (Lan)

    Connecting peripheral devices Connecting to a network (LAN) You can connect your computer or port replicator to 10BASE-T/100BASE-TX-type networks via an Ethernet network cable. For the detailed settings and devices needed to connect to the network, consult your Network Administrator. The default settings make your computer able to connect to the network.

  • Page 84: Getting Help

    Getting help Getting help This section describes how to get help and support from Sony, and provides troubleshooting tips for your computer. Sony support options Sony provides several support options for your computer. Printed documentation supplied with your notebook The printed part of your documentation contains: A Getting Started brochure, where you will find a brief description of the items in your box, some specifications of your notebook, and how to setup your notebook;...
  • Page 85 Precautions provides facts and advice about using your notebook. Glossary refers to terms used in this manual. Refer to your Software Guide for information on the bundled software and the Sony applications. About the Software is a short description of the features of the software pre-installed on your system.

  • Page 86: Other Sources Of Information

    Getting help Other sources of information The Online help files that accompany your pre-installed software contain instructions on using the software. VAIO-Link website: if you have any problem with your computer, you can access the VAIO-Link web site. Go to: http://www.vaio-link.com VAIO-Link Response Centre: Before contacting VAIO-Link Response Centre, try to solve the problem by reading the User Guides and help files for the peripherals or software.

  • Page 87: Troubleshooting

    Getting help Troubleshooting This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link. About the computer and software My computer does not start Check that the computer is plugged into a power source and that it is turned on.
  • Page 88 If the floppy disk drive is empty, proceed as follows to initialize the BIOS: Turn off the computer. Remove any peripheral devices connected to the computer. Turn on the computer and press <F2> when the Sony logo appears. The BIOS setup menu screen appears. Set the date (month/day/year).
  • Page 89 Getting help My computer does not shut down (Windows It is recommended that you shut down your computer using the Turn Off command on the Windows menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Turn Off command does not work properly, proceed as follows: Press <Ctrl>+<Alt>+<Delete>.
  • Page 90 Getting help My computer locks up (Windows If you suspect one application is locking your system, you can try to stop it. To do this, press <Ctrl>+<Alt>+<Delete> simultaneously. If you have not changed the default settings, you will enter the Task Manager.
  • Page 91 If you are using an external serial PS/2 mouse, check that the mouse is plugged into the mouse connector of your optional port replicator. If you are using an optional Sony USB mouse, check that the appropriate driver and software are properly installed.
  • Page 92 Getting help The screen image on my external display is not centered or sized properly Use the controls on your external display to adjust the image. The window I have just closed continues to appear on my LCD Press the <Windows I cannot switch from LCD display to TV and vice versa If a DVD disc is inserted in the DVD-ROM drive, remove the disc.
  • Page 93 Getting help I cannot play a DVD-ROM If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you are trying to play is incompatible with the DVD-ROM drive on your notebook. The region code is listed on the packaging of the disc.
  • Page 94 Getting help Why does my CD-RW drive not record at the highest speed? You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance. If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed from 4x to a lower setting.
  • Page 95 Getting help The disc tray does not eject even when the eject button is pressed Check that the notebook is turned on. The CD-writing application software may be stopping the disc from being ejected. The disc tray ejects even when it has been locked into place Ensure that the disc is placed with the label side facing up.
  • Page 96 Getting help Keep clicking OK until the Confirmation of deletion of device message appears. Select Scan for hardware changes from the Action menu. The UFD5 is recognized as drive A. About sound My speakers are not producing sound The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers. The speaker volume may be turned to the minimum.
  • Page 97 Getting help My microphone does not work If you are using an external microphone, check that the microphone is plugged into the microphone connector correctly. About the modem My internal modem does not work Check that the phone line is plugged into your computer. Check that the phone line is working.
  • Page 98 Getting help My modem connection is slow Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following: Have your phone company check that your phone line is free from any line noise.
  • Page 99 Make sure the PC Card is compatible with your version of Windows Use the Sony Notebook Setup utility to disable devices you are not currently using. If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.
  • Page 100 Getting help Check the cable to see if you do not have missing of bend pins. Try a printer self test (if available) to see if the printer itself is still functioning properly. For more information, please consult the manual supplied with your printer. Some printers have a specific installation procedure.
  • Page 101 Getting help About i.LINK™ devices I cannot establish an i.LINK™ connection between two VAIO computers Disconnect then reconnect the i.LINK™ cable. If you still have no connection after waiting for a while, restart both computers. If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure you perform a full restart before connecting them.

  • Page 102: Adding And Removing Memory

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your computer from potential damage. Your notebook and memory modules use high precision components and electronic connectors technology. To avoid the invalidation of your guarantee by mishandling, it is recommended that: You contact your dealer to install a new memory module.
  • Page 103 Precautions Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure.
  • Page 104 Precautions Removing a memory module To remove a memory module, proceed as follows: Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Turn your computer upside down. Open the cover on the bottom by unscrewing the screw (turn counter clockwise).
  • Page 105 Precautions Adding a memory module To install a memory module, proceed as follows: Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery packs. Wait until the computer cools down. Turn your computer upside down. Open the cover on the bottom by unscrewing the screw (turn counter clockwise).
  • Page 106 To view the amount of memory, proceed as follows: Turn on the computer. Go to Sony Notebook Setup via the Start menu. The Sony Notebook Setup dialog box appears. In the About this Computer tab you can view the amount of system memory. If the additional memory...

  • Page 107: Other Precautions

    Precautions Other precautions On handling the hard disk The hard disk has a high storage density and reads or writes data in a short time. On the other hand, it may be easily damaged by mechanical vibration, shock or dust. Although the hard disk has the safety device in itself to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer.
  • Page 108 Precautions The screen becomes warm during operation. This is normal and does not indicate a malfunction. The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/ or bright points (red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does not indicate a malfunction.
  • Page 109 Precautions Heat sources, such as radiators or air ducts, Direct sunlight, Excessive dust, Moisture or rain, Mechanical vibration or shock, Strong magnets or speakers that are not magnetically shielded, Ambient temperature of more than 35°C or less than 10°C, High humidity. Do not place electronic equipment near your computer.
  • Page 110 Precautions On handling diskettes Do not open the shutter manually and touch the surface of the diskette. Keep diskettes away from magnets. Keep diskettes away from direct sunlight and other heat sources. On handling CD-ROMs Do not touch the surface of the disc. Do not drop or bend the disc.
  • Page 111 Precautions On using the battery pack Never leave the battery pack in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
  • Page 112 Precautions On using earphones Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 113 Glossary Glossary This section refers to terms used in this manual. These terms and definitions have been compiled to provide you with a better understanding of your VAIO computer. Term <F1> key 10BASE-T/100BASE-TX ACPI Application recovery Application recovery CD-ROM BIOS CardBus Definition The <F1>...
  • Page 114 Glossary Term CD-ROM CD-RW DC In Docking station Driver DVD-ROM Ethernet EULA Definition Abbreviation for Compact Disc Read-Only Memory. A high-capacity optical disc, usually 650 MB in size, capable of being read from but not written to. Short for Compact Disc-ReWriteable. Compact Disc that can be used to write or rewrite data to it.
  • Page 115 MAPI Definition i.LINK™ is Sony’s version of the IEEE 1394 standard for high-speed digital serial interface. The standard is regarded in the audio/video and IT industries as the most suitable interface for connecting computers and digital audio/video devices (such as digital cameras etc.).
  • Page 116 Glossary Term maximum RAM Motherboard MPEG Operating system Partition PC Card Definition The maximum amount of RAM that your computer can contain. Once this amount is reached, you can no longer add additional RAM to your computer. The motherboard is the main circuit board inside your computer. It holds the CPU, the BIOS, the memory and so on.
  • Page 117 Glossary Term PCMCIA Pixel Port replicator Processor Product recovery CD-ROM PS/2 PSTN Definition PCMCIA (Personal Computer Memory Card International Association) is the name of the group that produced the specification for the credit card-sized plug-in boards for laptop computers. The cards used to be called PCMCIA cards, but as this was rather unpronounceable, these cards are now termed PC cards.
  • Page 118 Glossary Term Resolution RGB signal cable SDRAM Standard RAM System recovery System recovery CD-ROM Definition The degree of sharpness and clarity of an image. Resolution is expressed in pixels. Frequent computer screen resolutions are 640 x 480 pixels (VGA resolution; appropriate for a 14-inch screen), 800 x 600 (appropriate for a 15-inch screen), 1,024 by 768 (appropriate for a 17-inch screen), and 1,280 by 1,024.
  • Page 119 Term VAIO Definition Short for Video Audio Integrated Operation. Brand name covering Sony's PC products, peripherals, accessories and software. VAIO-branded items are all designed to make the best use of Sony's Audio-Video (AV) and Information Technology (IT) skills. WAN (Wide Area Network) is a computer network connected together and covering a relatively large geographical area.

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