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DSS NVR-9832P32 User Manual

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  • Page 2: Table Of Contents

    SAFETY INSTRUCTION ............................5 CHAPTER 1 PRODUCT OVERVIEW ......................1 1.1 R ..............................1 ANEL 1.2 R ) ......................2 EMOTE ONTROLLER EFERENCE CHAPTER 2 NVR INSTALLATION & CONNECTION ................3 2.1 HDD I ............................3 NSTALLATION 2.2 C ............................4 ONNECTION IAGRAM 2.3 P...
  • Page 3 USER MANUAL 5.1.9.1 PID (Perimeter Intrusion Detection) ....................... 31 5.1.9.2 LCD (Line Crossing Detection) ......................... 33 5.1.9.3 SOD (Stationary Object Detection) ......................... 36 5.1.9.4 Sound Detection ............................. 39 5.1.9.5 Video Tampering ............................. 40 5.1.9.6 Intelligent Schedule ............................40 5.1.9.7 Cross Counting Statistics ..........................41 5.2 R .................................
  • Page 4 USER MANUAL 5.4.3.2 Human & Vehicle Detection ........................... 72 5.4.4 Statistics ............................... 73 5.4.4.1 Face Recognition ............................. 73 5.4.4.2 Human & Vehicle Detection ........................... 74 5.4.4.3 Cross Counting Statistics ..........................75 5.4.4.4 Heat Map Statistics ............................76 5.5 N ............................... 77 ETWORK 5.5.1 General ..............................
  • Page 5 USER MANUAL 5.7.5.4 Network State ............................... 104 CHAPTER 6 SEARCH, PLAYBACK & BACKUP .................. 105 6.1 U ..........................105 SING EARCH UNCTION 6.1.1 Search & Play Video in General ......................107 6.1.1.1 Video Clip Backup ............................107 6.1.2 Event Search, Playback & Backup ...................... 109 6.1.2.1 Event Playback Control ..........................

  • Page 6: Safety Instruction

    USER MANUAL SAFETY INSTRUCTION Please carefully read the following safety instruction so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged. 1. Power sources (note: please use the power supply attached or specified by the manufacturer) Never operate the equipment by using unspecified power supply.

  • Page 7: Chapter 1 Product Overview

    Chapter 1 Product Overview 1.1 Rear Panel Item Physical Port Connection Method Power Switch Startup and shutdown Power Port Connect the attached power supply USB Port Connect USB devices, such as USB mouse and USB flash disk. Sensor/Alarm Connect to sensor or alarming device HDMI Port HDMI high definition port VGA Port...

  • Page 8: Remote Controller (For Reference Only)

    USER MANUAL 1.2 Remote Controller (For Reference Only) Icon Description Numeric keys Press to display channel 1~8 9、0 Numeric keys Press to display all channels Multiple display mode Menu Press to enter or exit the Main Menu Mute Mute On/off Submenu Go to submenu Up arrow key;...

  • Page 9: Chapter 2 Nvr Installation & Connection

    USER MANUAL Chapter 2 NVR Installation & Connection 2.1 HDD Installation This NVR supports two 3.5” or 2.5” SATA hard disk drives. ： CAUTION DO NOT install or remove the hard disk drive while the device power is turned ON HDD Installation: b) Carefully flip the NVR case and secure the hard disk drives a) Connect the data and power cables to the two hard disk...

  • Page 10: Connection Diagram

    USER MANUAL 2.2 Connection Diagram Speaker Note: Above diagram is for reference only. The practical connection may be different depending on the NVR you purchased. 2.3 Power Supply Connection Caution: Use only the supplied power adapter that came with the NVR Connect one end of the power adapter to the power connector on the back of the NVR.

  • Page 11: Chapter 3 Nvr Common Operations

    USER MANUAL Chapter 3 NVR Common Operations 3.1 Using the Supplied Mouse Left Button: Click to select menu options. During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel again to return to split-screen viewing. Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.

  • Page 12: Password

    USER MANUAL 3.3 Password For the first time when you run the NVR, you must be required to set your own password immediately in order to protect your privacy. Please be sure to record your username and password and save them in a secure place. Language: Choose an OSD language Input the device ID in the parentheses.

  • Page 13: Chapter 4 Nvr Starting Up

    USER MANUAL Chapter 4 NVR Starting up 4.1 Start Wizard Startup Wizard will help to configure the system and get the NVR works quickly. 4.1.1 Start Wizard Click the Start Wizard to proceed to the next step 4.1.2 Network Configuration If you connect to a router allows to use DHCP, please check the DHCP box.

  • Page 14: Date/Time

    USER MANUAL Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network. If IP address is like a street where you live then subnet mask is like a neighborhood.
  • Page 15 USER MANUAL Date Format: Choose from the dropdown menu to set preferred date format. Time Format: Choose time format between 24Hour and 12Hour. Set the correct time zone. Time Zone: NTP stands for Network Time Protocol. This feature allows you to synchronize the date and time automatically on the NVR over Internet.

  • Page 16: Ip Camera

    USER MANUAL DST stands for Daylight Savings Time. DST: Enable if Daylight Saving Time (DST) is observed in your region Offset: Select the amount of time to offset for DST Time Time Mode: Choose to set the daylight saving time in weeks or in days Time: Set the start time and end time for daylight saving Start Time/End 4.1.4 IP Camera...
  • Page 17 USER MANUAL Enter the camera’s user name & password to add the camera(s). You can also click button to add individual IP camera to a single channel.

  • Page 18: Disk

    USER MANUAL Click Search button to search IP cameras, and then click one of the IP camera in the device list. IP Address/Domain: IP address or domain name of the IP camera Alias: Name of the IP camera Position: Position to display the camera name on the screen. Port: Port of the IP camera Protocol:...

  • Page 19: Mobile

    USER MANUAL 4.1.7 Mobile If your NVR come with a P2P ID, you can scan the QR code with your mobile app to view the NVR remotely. 4.1.8 Summary You can check the system summary information you had set in the start wizard and finish the wizard.

  • Page 20: Live View Screen Overview

    USER MANUAL 4.2 Live View Screen Overview Camera Title To display the camera title A-: This indicates that the camera connected is an AHD camera T-: This indicates that the camera connected is a TVI camera C-: This indicates that the camera connected is a CVI camera IP: This indicates that the camera connected is an IP camera Status Icons This indicates that the NVR is currently recording.

  • Page 21: Camera Quick Toolbar

    USER MANUAL This icon indicates the HDD is full. This icon indicates the HDD is read-only. The analog camera is disconnected. VIDEO LOSS: No Camera: IP camera is disconnected. The NVR doesn’t support this kind of IP camera compression standard, please Decoding Failed: change to H.264 compression standard.

  • Page 22: Taskbar

    USER MANUAL 4.2.2 Taskbar Click to open the Start Menu Click to choose different layout for live view Click to choose more layouts for live view Click to start viewing channels in a sequence Quick playback. You can choose to play the latest recording for all channels from the beginning of the day, or you can choose the playback from the latest 5s, 10s, 30s, 1Min, 5Min.

  • Page 23: Unlock And Lock Screen

    USER MANUAL 4.2.3.1 Unlock and Lock Screen The screen will be locked to protect unauthorized OSD operation while the NVR is not in menu operation 1 minute. If necessary, you can also lock the screen operation manually. To do so, go to Star Menu, and then click the Lock Screen icon to lock the system immediately.

  • Page 24: Chapter 5 Nvr System Setup

    USER MANUAL If you choose Logout the system, the live viewing screen will be disappeared. You will need to login the system for further operations. Chapter 5 NVR System Setup You are able to configure the NVR for Channel, Record, Alarm, Network, Device & System from ...

  • Page 25: Channel

    USER MANUAL 5.1 Channel In this section, you are allowed to configure the camera, live view display, manage IP cameras, adjust IP camera’s image, motion setup, convert mode, and more. 5.1.1.1 IP Channels Click Search to search IP cameras from local network, click to add individual IP camera, click Add All...

  • Page 26: Protocol Manage

    USER MANUAL Click Search button to search IP cameras, and then click one of the IP camera in the device list. IP Address/Domain: IP address or domain name of the IP camera Alias: Name of the IP camera Position to display the camera name on the screen. Position: Port: Port of the IP camera...

  • Page 27: Poe Power

    USER MANUAL Custom Protocol: The system support max. 10 custom protocol options. Protocol Name: To give a name to your custom protocol. Enable Substrearm: Check the box if you want to enable sub-stream. Type: Only RTSP available now. Input the RTSP port of your IP camera. Port: Resources Path: Input the RTSP address of your IP camera.

  • Page 28: Live

    USER MANUAL 5.1.2 Live To configure camera parameters. Channel: Display channel name. Setup: Click icon into the setup page.

  • Page 29: Image Control

    USER MANUAL Choose a channel to configure Give a name to the camera Date format to display for the camera (for IP camera only) Time format to display for the camera (for IP camera only) Refresh Rate of the camera (for IP camera only) Choose a camera type (Auto, AHD, TVI, CVI) for analog camera Choose an AHD EQ (Enhanced Quality) level depends on your camera video cable...
  • Page 30 USER MANUAL Setup: Click icon into the setup page. Choose a channel to configure Select the desired built-in IR cut filter mode to ensure the camera works properly both in the day and night. Set the delay time of IR-CUT switching Check to enable lens flip and angle flip Set the flip angle To enable or disable Backlight compensation...

  • Page 31: Video Cover

    USER MANUAL 5.1.4 Video Cover This menu allows you to create privacy zone(s) if you want to partially cover some certain part of the image. You can create up to 4 privacy zones in any size and location on the camera image. Enable the Privacy Zone, and choose how many zones you need.

  • Page 32: Alarm

    USER MANUAL Setup: Click icon into the setup page. Motion Detection Area: The whole screen is marked for motion detection (red blocks) as default. If you want to disable the motion detection on a certain area, click the grid cursor and then drag the mouse to highlight the scope to unmark the area into transparent blocks.
  • Page 33 USER MANUAL Channel: Channel name Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected. Out: Optional function. If your NVR support to connect to external alarm device, you can Alarm set to emit an alarm tone.

  • Page 34: Pir

    USER MANUAL 5.1.7 PIR This menu allows you to configure PIR parameters. When PIR has been detected by one or more cameras, your NVR will alert you to a potential threat at your home. It does this by sending you an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app.

  • Page 35: Deterrence

    USER MANUAL 5.1.8 Deterrence This menu allows you to configure Deterrence parameters. Channel: channel name. Setup: Click icon into the setup page. Deterrence Area: The whole screen is marked for deterrence detection (red blocks) as default. If you want to disable the deterrence detection on a certain area, click the grid cursor and then drag the mouse to highlight the scope to unmark...

  • Page 36: Intelligent

    USER MANUAL When the time slot is marked light blue, this indicates the channel triggers deterrence alarm for that time slot. 5.1.9 Intelligent Line Crossing The optional intelligent functions, including Perimeter Intrusion Detection, Detection , Stationary Object Detection, Pedestrian Detection, Face Detection, and Cross Counting and so on.

  • Page 37: Pid (Perimeter Intrusion Detection)

    USER MANUAL 5.1.9.1 PID (Perimeter Intrusion Detection) Perimeter Intrusion Detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. click icon to open the setup page. Click icon setting PID alarm schedule and so on.
  • Page 38 USER MANUAL Full Screen: When the detection is triggered, the channel will be enlarged into full screen. to select the channel(s) you want to record when a detection is triggered. Record Channel: Area: Click [Setup] to draw a virtual region in the camera picture. Channel: Select the channel you want to configure Switch:...

  • Page 39: Lcd (Line Crossing Detection)

    USER MANUAL 5.1.9.2 LCD (Line Crossing Detection) Line Crossing Detection function detects people, vehicle or other objects which cross a pre-defined virtual line, and some certain actions can be taken when the alarm is triggered. click icon to open the setup page.
  • Page 40 USER MANUAL Channel: Select the channel you want to configure Switch: Enable or disable the LCD function Area: Click [Setup] to draw a virtual line in the camera picture. 1. Choose one of the Rule Number. It is the number of LCD lines. Maximum 4 lines you can draw. 2.
  • Page 41 USER MANUAL Buzzer: Disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Post Recording: You can set how long after an event occurs that the NVR will continue to record.

  • Page 42: Sod (Stationary Object Detection)

    USER MANUAL 2) The lines shall not be set too short, to avoid any failure to trigger an alarm when the target passes outside it. 5.1.9.3 SOD (Stationary Object Detection) Stationary Object Detection function detects the objects left over or lost in the pre-defined region such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.
  • Page 43 USER MANUAL to select the channel you want to configure Channel: to enable or disable the SOD function Switch: Area: Click [Setup] to draw a virtual region in the camera picture. 1. Choose one of the Rule Number. It is the number of SOD area. Maximum 4 areas you can set for SOD function.
  • Page 44 USER MANUAL Click icon setting SOD alarm schedule and so on. Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Post Recording: You can set how long after an event occurs that the NVR will continue to record.

  • Page 45: Sound Detection

    USER MANUAL FD and CC function settings the same as the upper three functions, the channel connect to AI camera, please turn to set up in AI page 5.4.1.2 Face Detection 5.4.1.5 Cross Counting 5.1.9.4 Sound Detection With the sound detection, it can trigger an alarm while detecting the sound rise or decline, some certain actions can be taken when the alarm is triggered.

  • Page 46: Video Tampering

    USER MANUAL 5.1.9.5 Video Tampering Video Tampering detects the occlusion of the live view screen, and some certain actions can be taken when the alarm is triggered. Switch: Enable or disable the VD function Sensitivity: The sensitivity level is from 1 to 6, with a default value of 3. Higher sensitivity will be easier to trigger the detection.

  • Page 47: Cross Counting Statistics

    USER MANUAL In order to active the intelligent function, you need to config the schedule. The schedule will be active in 24 hours x 7 days. To set the schedule, choose one channel then drag the cursor to mark the slots. The sky-blue blocks in the time slots will be active for intelligent detections.
  • Page 48 USER MANUAL Resolution: This parameter defines how large the recorded image will be. FPS: This parameter defines the number of frames per second the NVR will record. For IP camera only. NVR support H.264 IP camera only. If you choose Video Encode Type: H.265, live view screen of the IP channel will display “Decoding...

  • Page 49: Record

    USER MANUAL 5.2.2 Record This menu allows you to configure the channel recording parameters. 5.2.2.1 Record Record Switch: Check to enable the recording in this channel. Stream Mode: Choose the recording quality. If you choose Dualstream, the system will record in both Mainstream &...

  • Page 50: Record Schedule

    USER MANUAL 5.2.2.2 Record Schedule This menu allows you to specify when the NVR records video and defines the recording mode for each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal (continuous) recording, motion recording, I/O alarm recording & PIR recording (if your NVR supports).

  • Page 51: Capture

    USER MANUAL 5.2.3.1 Capture Capture: Enable or disable automatic capturing on the channel. Enable Type: Select the image resolution by mainstream or substream. Stream Normal Interval: Time interval to capture an image in normal recording. Alarm Interval: Time interval to capture an image when motion, IO alarm or PIR is triggered Manual Capture: Enable or disable manual capture in the channel 5.2.3.2 Capture Schedule...

  • Page 52: Alarm

    USER MANUAL Channel: Select the channel to set its capture parameters. Normal: When the time slot is marked green, this indicates the channel performs normal capture for that time slot. Motion: When the time slot is marked yellow, this indicates the channel capture images only when a motion is detected during that time slot.

  • Page 53: Pir

    USER MANUAL 5.3.2 PIR This menu allows you to configure parameters of PIR Alarm. Channel: Channel name Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the PIR is detected. Alarm Out: Optional function.
  • Page 54 USER MANUAL Alarm In: I/O channel. Alarm Type: There are 3 types for your choice: Normally-Open, Normally-Close, and OFF. Choose the one to match your sensor type, or choose OFF to close the sensor trigger function. Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when a sensor is triggered.

  • Page 55: Intelligent

    USER MANUAL 5.3.4 Intelligent 5.3.4.1 PID You can configure the PID alarm function here. Channel: Channel name Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the PID is triggered. Alarm Out: Optional function.

  • Page 56: Sod

    USER MANUAL Latch Time: To configure the external alarm time when LCD is triggered. Record: Click icon and choose which channel(s) you want to record when the LCD is triggered. Post Recording: You can set how long after an event occurs that the NVR will continue to record.
  • Page 57 USER MANUAL Send Email: You can let the NVR to send you an auto-email when the SOD is triggered. FTP Picture Upload: To upload alarm images to FTP server when SOD is detected. To enable FTP, please view 5.4.4 FTP. FTP Video Upload: To upload alarm video to FTP server when SOD is alarm.
  • Page 58 USER MANUAL 5.3.4.5 FD You can configure the FD alarm function here. Channel: Channel name Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the FD is triggered. Alarm Out: Optional function.

  • Page 59: Sound Detection

    USER MANUAL Record: Click icon and choose which channel(s) you want to record when the CC is triggered. Post Recording: You can set how long after an event occurs that the NVR will continue to record. The recommended recording length is 30 seconds but it can be set higher up to 5 minutes.

  • Page 60: Video Tampering

    USER MANUAL Send Email: You can let the NVR to send you an auto-email when the Sound Detection is triggered. FTP Picture Upload: To upload alarm images to FTP server when Sound Detection is detected. To enable FTP, please view 5.4.4 FTP.

  • Page 61: Ptz Linkage

    USER MANUAL Full Screen: If this function is enabled and an Video Tampering is alarm in a channel, you will see that channel in full screen. 5.3.5 PTZ Linkage If you had connected the PTZ cameras, you can set the linkage between PTZ cameras and Motion Alarm and/or external I/O sensor alarm and/or PIR alarm.

  • Page 62: Alarm Schedule

    USER MANUAL Event Type: Select the event type from below options: - No Space on Disk: When an HDD is full. - Disk Error: If the HDD is not detected properly. - Video Loss: If a camera is not connected properly. Switch: Check the box to enable the monitoring of the event.

  • Page 63: Setup

    USER MANUAL Channel: Select the channel to set its capture parameters. When the time slot is marked green, this indicates the channel works for that time slot. 5.4 AI 5.4.1 Setup 5.4.1.1 Face Detection In this menu, the relevant parameters of the face can be set.
  • Page 64 USER MANUAL Click to enter the setting interface. Switch: Enable or disable face detection. Channel: Channel selection. Snap Mode: Capture mode, there are advanced mode (During the period from the appearance of the face to its disappearance, select the best picture and push it), real-time mode (there will be push notification when the face appears, and the device pushes again when the face disappears) and interval mode (Custom push time and interval).

  • Page 65: Human & Vehicle Detection

    USER MANUAL Apply Mode: Set the detection angle. There are frontal face mode, multi-angle mode and custom angle mode. Roll Range: Under the custom angle, set the range of face rotation. Pitch Range: Under the custom angle, set the range of face up and down. Range: Under the custom angle, set the horizontal flip range of the face.

  • Page 66: Perimeter Intrusion Detection

    USER MANUAL Channel: Channel selection. Snap Mode: Capture mode, there are default mode (from the period of the appearance of the person & car to the their disappearance, select the best picture to push), real-time mode (push once when it appears, and push again when it disappears) and interval mode ( Custom push time and interval).
  • Page 67 USER MANUAL Click enter the setting interface. Switch: Enable or disable perimeter intrusion detection. Channel: Channel selection. Detection Type: Set the detection type. You can choose human type, vehicle type or both of them. Rule Number: The number of rules. There are 1~4 rules. Rule Switch: Enable or disable the corresponding rule.

  • Page 68: Line Crossing Detection

    USER MANUAL Save: Save. 5.4.1.4 Line Crossing Detection In this menu, you can set the relevant parameters of the over-line detection. Click enter the setting interface. Switch: Enable or disable the over-line detection. Channel: Channel selection.

  • Page 69: Cross Counting

    USER MANUAL Detection Type: Set the detection type. You can choose human type, vehicle type or both of them. Rule Number: The number of rules. There are 1~4 rules. Rule Switch:Enable or disable the corresponding rule. Rule Type: Set the type of perimeter direction; A—>B: detect from the inside area to the outside area; B—>A: detect from the outside area to the inside area;...

  • Page 70: Heat Map

    USER MANUAL Channel: Channel selection. Type：Motion，Persion，Vehical Alarm Num: The number of alarm. The number of alarms can be customized. Start time：Starting time. time: Ending time. Reset Count：Reset quantity. Rule Type: Set the type of crossing direction; A—>B: detect from area A to area B; B—>A: detect from area B to area A;...
  • Page 71 USER MANUAL Click enter the setting interface. Switch: Enable or disable the heat map. Channel: Channel selection. Rule Number：Number of rules 1. Rule Switch: Enable or disable rules. Remove: Remove the previous setting step of the area Remove All: Remove all locale settings.

  • Page 72: Schedule

    USER MANUAL 5.4.1.7 Schedule Set up face detection, human & vehicle, perimeter intrusion detection, line crossing detection, line crossing statistics, and heat map recording plan. Select it and it can be turned on; it is turned off when it is not selected.

  • Page 73: Database Management

    USER MANUAL 5.4.2.2 Database Management This menu can set the database for face recognition and comparison. Import Database: You can import the exported group data to the device. Backup Database: All groups can be exported to U disk. Click icon, and you can add new face group or delete the existing face group. Enable: The face group can be enabled or disabled.
  • Page 74 USER MANUAL Import: Click and choose local storage device to enter the interface of adding local faces. After selecting the date, duration and channel, click Search, and all the faces saved on the device during that period of time will be searched. If you select a face and set the similarity and then click Search, the face matching the similarity of the selected face will be searched.
  • Page 75 USER MANUAL You can edit the face information on the right. After editing, click Import to complete the import, and click Exit to exit the interface. Click External Storage Device, enter the external storage, and select the face you want to import. The steps are the same as importing the local face.

  • Page 76: Alarm

    USER MANUAL 5.4.3 Alarm 5.4.3.1 Face Recognition When a face in the face group is detected, a series of alarm settings are made. Enable Alarm: Turn on or turn off the face detection alarm. Policy: Set up face group alarm countermeasures. Similarity: Similarity setting.
  • Page 77 USER MANUAL Alarm Out: Optional function. If your NVR support to connect to external alarm device, you can set to emit an alarm tone. Latch Time: To configure the external alarm time when face is detected. Save Face: When a face is detected, it will be saved. Save Background: When a face is detected, the entire preview picture at that time will be saved.

  • Page 78: Human & Vehicle Detection

    USER MANUAL Select the time period that requires alarm , click Save, and then click Apply. Click Copy, and the time period can be copied to other channels 5.4.3.2 Human & Vehicle Detection Channel: Channel name Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the Human &...

  • Page 79: Statistics

    USER MANUAL Latch Time: To configure the external alarm time when Human & Vehicle is detected. Record: Click icon and choose which channel(s) you want to record when the Human & Vehicle detection is triggered. Post Recording: You can set how long after an event occurs that the NVR will continue to record.

  • Page 80: Human & Vehicle Detection

    USER MANUAL After selecting Groups to check grouping, selecting Channels to check channel, and selecting statistical period Day/Week/Month/Quarter/Year and date, there will be statistical results directly. Click Export export the data table to U disk. 5.4.4.2 Human & Vehicle Detection In the human &...

  • Page 81: Cross Counting Statistics

    USER MANUAL 5.4.4.3 Cross Counting Statistics In the line-crossing counting statistics, all the detected human and vehicles can be counted over a period of time, and they can be reflected in the form of statistical graphs. Select Channels、Date、Report Type、 和 Cross Type Detection Type, and there will be statistical results.

  • Page 82: Heat Map Statistics

    USER MANUAL 5.4.4.4 Heat Map Statistics 和 In the heat map statistics menu, select Channel、Date、Start hour、End Hour Report Type (Space Heat Map /Time Heat Map), and there will be statistical results. Click Export to export the data table to U disk. Space heat map: Time heat map:...

  • Page 83: Network

    USER MANUAL 5.5 Network This menu allows you to configure network parameters, such as PPPoE, DHCP. The most common types are DHCP. Most probably your network type is DHCP, unless the network is manually addressed. If you need an authentication user name and password to the Internet, then choose PPPoE.

  • Page 84: Pppoe

    USER MANUAL Gateway: This address allows the NVR to access the Internet. The format of the Gateway address is the same as the IP Address. For example, “192.168.001.001”. DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually, it should be enough just to enter the DNS1 server address.

  • Page 85: Port Configuration

    USER MANUAL 5.5.1.2 Port Configuration Port: This is the port that you will use to log in remotely to the NVR (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it. Client Port: This is the port that the NVR will use to send information through.

  • Page 86: Email

    USER MANUAL DDNS: Check to enable DDNS. Server: Select the preferred DDNS server (DDNS_3322, DYNDNS, NO_IP, CHANGEIP, DNSEXIT). Domain: Enter the domain name you created on the DDNS service provider’s web page. This will be the address you type in the URL box when you want to connect remotely to the NVR via PC. Fox example: NVR.no-ip.org.

  • Page 87: Email Configuration

    USER MANUAL 5.5.3.1 Email Configuration Email: Check to enable. Encryption: Enable if your email server requires the SSL or TLS verification. If you are not sure, set to be Auto. SMTP Port: Enter the SMTP port of your email server. SMTP Server: Enter the SMTP server address of your email.

  • Page 88: Email Schedule

    USER MANUAL Interval: Configure the length of the time interval between the notification emails from the NVR. To make sure all settings are correct, click Test Email. The system sends an automated email message to your inbox. If you received the test email, it means the configuration parameters are correct.
  • Page 89 USER MANUAL Enable: Click to enable FTP function. Server IP: Enter your FTP server IP address or domain name. Port: Enter the FTP port for file exchanges. Name/ Password: Enter your FTP server user name and password. Name: Enter the default directory name for the FTP file exchanges. Directory Test FTP: Click to test the FTP settings.

  • Page 90: Ip Filter

    USER MANUAL 5.5.5 IP FILTER The IP filtering function can be set up to allow only a certain IP to log in to the device or prohibit a certain IP to log in to the device. Select Black List White List Restricted Type, enter IP and click Single Add...

  • Page 91: Disk

    USER MANUAL 5.6.1 Disk This menu allows you to check & configure the internal HDD(s). You need to format the HDD only at the first startup and if you replace a new HDD. Format HDD: Select the HDD you want to format and then click Format HDD. To start formatting, you need to enter your user name and password and then click OK to confirm to continue formatting.
  • Page 92 USER MANUAL multiple edit icon appears in your system, you can click it If your NVR supports to install HDDs, the to edit the HDD as below: Disk Type: Read-write, read-only, and redundant. Read-write mode is the normal status for a HDD to save recording or search recording to play. To prevent important video data from being overwritten during cyclic recording, the HDD can be set as Read-only...
  • Page 93 USER MANUAL 5.6.1.2 S.M.A.R.T This function can be used to display technical information on the hard drive installed inside your NVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors. Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has developed a fault (such as one or more bad sectors), you can instruct your NVR to continue saving to the drive.

  • Page 94: Cloud

    USER MANUAL 5.6.2 Cloud Cloud storage allows you to set up a cloud storage server to which pictures or videos are uploaded when an alarm is triggered. There are two kind of cloud storage server, Dropbox and Google Drive. You can change the name of each channel in Folder Name.

  • Page 95: General

    USER MANUAL 5.7.1 General 5.7.1.1 General Device Name: Enter the desired name for your NVR. The name can include both letters and numbers. Device ID: Enter the desired ID for your NVR. The device ID is used to identify the NVR, and can only be composed of numbers.

  • Page 96: Date And Time

    USER MANUAL 5.7.1.2 Date and Time Date & Time Date: Click the calendar icon to change the date. Time: Click the dialogue box to change the time. Date Format: Select the preferred date format. Time Format: Select the preferred time format. Zone: Select a time zone relevant to your region or city.

  • Page 97: Output Configuration

    USER MANUAL Enable DST: If Daylight Saving applies to your time zone or region, check this option to enable. Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone. This refers to the difference in minutes, between Coordinated Universal Time (UTC) and the local time.

  • Page 98: Multi-User

    USER MANUAL Output: To choose the output options: Video is used to configure the main output parameters. LIVE-OUT 5.7.2 Multi-user This menu allows you to configure the user name, password and user permission. The system supports the following account types: ...

  • Page 99: Changing Password

    USER MANUAL  — Normal User: Users only have access to live viewing, search, playback, and USER other functions. You may set up multiple user accounts with varying levels of access to the system. 5.7.2.1 Changing Password To change the password for the administrator or user accounts, click the User Edit icon .
  • Page 100 USER MANUAL Select Enable from the drop-down next to User Enable. Click the field next to User Name to change the user name for the account. Select Enable from the drop-down next to Password Enable. Click the field next to Password to enter the desired password.

  • Page 101: Setting User Permissions

    USER MANUAL 5.7.2.3 Setting User Permissions The administrator account is the only account that has full control of all system functions. You can enable or disable access to certain menus and functions of each user account. 1. Click the edit icon under Permission tab.

  • Page 102: Maintenance

    USER MANUAL 5.7.3 Maintenance In this section, you will be able to search & view the system log, load default settings, upgrade the system, export & import system parameters and manager system auto reboot. 5.7.3.1 Log The system log shows you important system events, such as motion alarms and system warnings.

  • Page 103: Load Default

    USER MANUAL 2. Click the field next to End Date & End Time to choose the end date & time for your search from the on-screen calendar. 3. Select the type of events you would like to search for from the dropdown next to Type, or select to see the entire system log for the selected time period.

  • Page 104: Upgrade

    USER MANUAL 5.7.3.3 Upgrade 1. Copy the firmware file (.sw file) to your USB drive, and insert the USB flash drive into the NVR’s USB port. 2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK. 3.

  • Page 105: Auto Reboot

    USER MANUAL 5.7.3.5 Auto Reboot This menu allows the system to auto reboot the NVR regularly. It is recommended to leave this function enabled, as it maintains the operational integrity of your NVR. Auto Reboot: Check to enable. Time: You can set the NVR to reboot by day, week or month. 5.7.4 IP Camera Maintain This menu allows you to upgrade the IP camera’s firmware and restore default settings of IP camera.

  • Page 106: Upgrade Ip Camera

    USER MANUAL 5.7.4.1 Upgrade IP Camera 1. Choose one of the IP cameras you want to upgrade firmware. 2. Click select the update file from your USB flash drive, then click OK. Select File 3. Click IPC Upgrade button to start upgrading. You will be required to input the Admin password to authenticate.

  • Page 107: Load Default Settings For Ip Camera

    USER MANUAL 5.7.4.2 Load Default Settings for IP Camera 1. Choose the IP cameras you want to restore. 2. Click to restore settings. You will be required to input the Admin password to Load Default authenticate. 5.7.4.3 Reboot IPC Check IPC and click Reboot IPC to restart the IPC.

  • Page 108: Parameter Management

    USER MANUAL 5.7.4.4 Parameter Management After checking IPC, click Save Settings to save the IPC parameters to the U disk. After selecting IPC, you can import IPC parameters by clicking Load Settings after selecting the saved parameter. 5.7.5 System Information This menu allows you to view the system information, channel information, record information &...

  • Page 109: Channel Information

    USER MANUAL If your NVR supports P2P function, you will find the P2P ID & P2P QR code in the information page. You can scan this QR cord with mobile app to remote view the NVR. 5.7.5.2 Channel Information View channel information for each connected camera such as alias, mainstream and substream recording specifications, motion detection status &...

  • Page 110: Network State

    USER MANUAL 5.7.5.4 Network State View network information. It shows the NVR’s total input band width for IP cameras. Total Band Width: Used Band Width: It shows the used band width of IP cameras.

  • Page 111: Chapter 6 Search, Playback & Backup

    USER MANUAL Chapter 6 Search, Playback & Backup The Search function gives you the ability to search for and play previously recorded videos as well as snapshots that are stored on your NVR’s hard drive. You have the choice of playing video that matches your recording schedule, manual recordings or motion events only.
  • Page 112 USER MANUAL Slow Play, 1/2, 1/4 and 1/8, 1/16 speed Play Pause Play frame by frame. Click once to play a frame of the video Stop Fast Forward, x2, x4, x8 and x16 Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to zoom in on the selected area.

  • Page 113: Search & Play Video In General

    USER MANUAL 6.1.1 Search & Play Video in General This menu gives an option to search & play recording for a selected date. 1. Select a date to search for video recording from the calendar. 2. Choose a search type. 3.
  • Page 114 USER MANUAL 2. Start a video recording playback. 3. Click icon. 4. Check the channel(s) you want to make a video clip backup. 5. Move the mouse cursor to the timeline where you want to start the video clip. 6. Press and hold the left button of your mouse, and drag the drag the cursor to the timeline where you want to end the video clip.

  • Page 115: Event Search, Playback & Backup

    USER MANUAL 6.1.2 Event Search, Playback & Backup Event search lets you view a list of video recordings with the channel, start and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive.
  • Page 116 USER MANUAL You can view the details of the events. Detailed view. In the detailed view mode, you can lock the video events to keep events from being overwritten in the hard drive. Click the icon to lock or click to unlock the events.

  • Page 117: Event Playback Control

    USER MANUAL 6.1.2.1 Event Playback Control 1. Event List, you can select the events here. 2. Click icon to save your selected event videos to USB flash drive. Click icon to play video. 3. Control the playback with buttons on Video Playback Controls.

  • Page 118: Sub-Periods Playback

    USER MANUAL 6.1.3 Sub-periods Playback Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.

  • Page 119: Smart

    USER MANUAL 6.1.4 Smart This function can identify whether the motion is artificially triggered in the motion video. If it is artificially triggered, it will be displayed in blue in the playback time bar below. Click to enter the smart zone setting interface. The red grid is the selected area.

  • Page 120: Tag

    USER MANUAL 6.1.5 Tag Here you can view all tags added before and edit, play back or delete them. Select the time and channel and click to complete the search. Click to go to the position marked by the label to playback. 6.1.6 External File Here you can play the video in the external U disk.

  • Page 121: Picture Search & View

    USER MANUAL 6.1.7 Picture Search & View This function can be used to search, play and copy snapshots to a USB flash drive. To search, play & back up pictures: 1. Choose the date & time you want to search. 2.

  • Page 122: Picture Preview Control

    USER MANUAL 8. When you click the left button of your mouse upon one of the pictures, system will show the picture information on the left bottom corner of the screen. 9. Check the box next the number of the event to select files, or check the box next Select select all pictures in the page.

  • Page 123: Slice

    USER MANUAL 6.1.8 Slice Slice playback. The playback can play every minute’s slice. Select the stream, the channel you want to view, the month, the number of days, and the number of hours in turn, and 60 videos within the current hour will pop up on the right side, each of which is 1 minute.

  • Page 124: Ai Search

    USER MANUAL 6.1.9 AI Search 6.1.9.1 Face After selecting the date, time, channel and face group, click Search to search for the face information of the group in that time period. to customize and add searching faces. You can also right-click in the previously searched results and select Fast Compare to quickly compare and search.

  • Page 125: E-Map

    USER MANUAL For whitelisted members, the face search results are displayed in green; for blacklisted members, the face search results are displayed in red. 6.1.9.1.1 E-Map Click on the lower right corner to enter the electronic trajectory map menu.

  • Page 126: Human & Vehicle

    USER MANUAL Click Load Map to pop up the U disk, select the map to add. Tick Edit to drag the IPC icon to the position you like, uncheck to exit the editing mode. Then click , select a face from the local face database or USB flash drive, and click Search (it only supports searching for one face), you can search for the IPC that has detected the face, and there will be a color mark on the map.

  • Page 127: Pid &Lcd

    USER MANUAL Left-click on the mouse, and there will be basic information on the left, and right-click on the thumbnail on the right to customize playback and view detailed information. Click on the lower left corner simple playback, double click to zoom in and enter the normal playback mode. 6.1.9.3 PID &LCD In PID &...

  • Page 128: Repeat Visitors

    USER MANUAL Left-click on the mouse, and there will be basic information on the left, and right-click on the thumbnail on the right to customize playback and view detailed information. Click on the lower left corner to play for simple playback, double click to zoom in and enter the normal playback mode. 6.1.9.4 Repeat Visitors Here you can search and count the times that the same face has appeared in the face grouping black and white list, and the search results can be displayed in ascending and descending order according to the...
  • Page 129 USER MANUAL After selecting the date and interval time, click Search. Left-click the Search to query result, and there will be detailed playback and information in the list on the left. Right-click on the thumbnail to import faces and view detailed information.

  • Page 130: Face Attendance

    USER MANUAL 6.1.9.5 Face Attendance The attendance system allows you to check whether someone has appeared within the specified time, and automatically judge whether they are late or leave early. After selecting the channel, date, working day, and grouping, the regrouped face information will automatically appear.
  • Page 131 USER MANUAL Here are detailed information about attendance, including the time of first appearance and the time of last appearance. Click to perform simple playback in the lower left corner.

  • Page 132: Chapter 7 Remote Access Via Web Client

    USER MANUAL Chapter 7 Remote Access via Web Client Use the Web Client to remotely access your NVR at any time via a PC. Before you access the Web Client, you need to ensure that the internet settings of the NVR are configured properly. 7.1 Basic System Environment Requirements The minimum requirements for hardware and OS required to run Web Client are given as below.
  • Page 133 USER MANUAL 3. After installing the plug-in, close & launch again your browser and repeat step 1 to open the login page. Input your user name and password to login the web client. Note : If you use Google Chrome, please use Version V41 or below. If you use V42 to V44, you need to enable NPAPI plugins.
  • Page 134 USER MANUAL For Mac Safari: 1. Launch the Safari in your Mac, and enter the NVR IP address or DDNS domain name (Host Name) you have set on NVR in the URL box. 2. Download the plug-in "SurveillanceClient.dmg", locate the downloaded file and double click it. 3.

  • Page 135: Web Client Manager

    USER MANUAL 7.3 Web Client Manager The web client supports to fully control the NVR with administrator account. Please make sure to protect your user name & password for preventing illegal login. 7.3.1 Live Interface This is the first screen that opens after you have logged in to the Web Client. Here you can open or close live preview, record video to local computer manually, take snapshots of the screens, PTZ control, color adjustment, etc.
  • Page 136 USER MANUAL 2- Live Video Stream Options: Mainstream: View all live videos using high-quality mainstream video settings. Substream: View all live videos using middle-quality substream video settings. Mobile Stream: View all live video using lower-quality mobile stream video settings to conserve bandwidth.

  • Page 137: Playback

    USER MANUAL 9- Live View Control Buttons: Open the images on Live window. Close all the Live channels Original Proportions: Shows live video at the original proportions Stretch: Stretch live video to fit the full area for each channel on screen. To enlarge the web client to full screen.

  • Page 138: Playback Control Buttons

    USER MANUAL To search recordings: 1. Click Playback in the top-right corner of the window. 2. Select a day on the calendar to search for recordings from. Days with recordings appear with a red underline. 3. Select the recording type to search for from the dropdown next to Type, or select search for all recordings.
  • Page 139 USER MANUAL Click upon one of the channels which is being played and then click record button to record current video to your computer. Click again to stop recording. Click upon one of the channels which is being played and then click capture button to take a snapshot and save to your computer.

  • Page 140: Remote Setting

    USER MANUAL 7.3.3 Remote Setting Here you can remotely configure the settings of the NVR. Please see “Chapter 5 NVR System Setup” for more details on the NVR settings.. 7.3.4 Local Setting Set download locations for recordings and snapshots taken using Web Client, and choose file type for video files.

  • Page 141: Chapter 8 Viewing Backed Up Video On Pc/Mac

    USER MANUAL Chapter 8 Viewing Backed Up Video on PC/Mac This section will help you to play the backup files with the powerful video player which is attached in the CD. For Mac users, please install the app “VideoPlayer_x.x.xx_xxxx_xx_x.dmg”, for example: VideoPlayer_1.0.15_2017_01_6.dmg.
  • Page 142 USER MANUAL Video Player Control 1. Play List Add files Remove files To choose play mode: play a single file and stop; play all listed files by sequence; repeat one file; repeat all files. Filter by file name Hide/Show Playlist Click to open files or load a folder.
  • Page 143 USER MANUAL To save a video clip to your computer. Press once to start, press again to end the video clip. Keep the video player on top Enlarge the video play screen to full screen Advanced Setup Menu allows to choose the OSD language of the video player, and configure the setting of video player.

  • Page 144: Chapter 9 Remote Access Via Mobiel Devices

    USER MANUAL Chapter 9 Remote Access via Mobiel Devices The NVR supports to remote access via mobile devices based on Android & iOS operating system. 1) Search RXCamView from Google Play Store for android devices or App Store or iOS devices and install.
  • Page 145 USER MANUAL 5) Choose “Manual”, and input the NVR information. NVR. NVR. 6) After all settings completed, touch Save to save, the app will turn to Live view display if the device is well connected.

  • Page 146: Chapter 10 Appendix

    USER MANUAL Chapter 10 Appendix 10.1 Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and data cord and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions.

  • Page 147: Usage Maintenance

    USER MANUAL A: All HDDs supported by the system can be used. But remember, once NVR runs, the data on your HDD will be lost. Q: Can I playback while recording? A: Yes. The system supports the function of playing while recording. Q: Can I clear some records on HDD of NVR? A: In consideration of the file security, you may not clear part of records.

  • Page 148: Accessories (For Reference Only)

    USER MANUAL 2. Please keep NVR away from heat sources or places. 3. Clean the internal dust regularly. Make sure the good ventilation of NVR so as to ensure the good heat dissipation. 4. Please do not hot plugging audio and video cables, or cables connected to ports like RS-232 or RS-485.
  • Page 149 USER MANUAL The material in this document is the intellectual property of our department . p art this manual rep roduced , copied, translated, transmitted, or pub lished in any form or by any means without our department prior written permission. Our products are under continual improvement and we reserve the rig ht to make changes without noti ce.

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