Camera Configuration without EasyConnect
If EasyConnect does not produce
Connected
status, perform the following steps.
NOTE: logging in to the admin account may be required for some steps below (default password: admin256)
1
2
3
4
Tooltips will provide instructions on how to proceed
1.
Connected
- A successfully connected EasyConnect camera
2.
Invalid username or password
- The recorder does not have the correct camera username or password.
a.
Resolution A: Reset camera to default settings using the hard reset button found on camera, then power cycle camera
b. Resolution B: Go to the Add IP Cameras page and configure proper credentials
c.
Resolution C: Using admin account, launch the Firefox browser and navigate to camera's web interface to change the
credentials back to default
3.
Manual intervention required
- A camera has been detected but has a static IP address
a.
Resolution A: Reset camera to default settings using the hard reset button found on camera, then power cycle camera
b. Resolution B: Hover over the status message to gain a tooltip message about how to proceed (as shown above)
c.
Resolution C:Go to Configure System | Network tab. Check the box to "Show individual PoE
adapters" and select "PoE3" (In this example). Change the IP address to 10.16.5.1. Click Apply.
Use the Firefox browser and navigate to the camera's web interface to set the camera for DHCP
or set the static IP to 192.168.203.2. When complete, set the Una port back to its original IP
address, (which would be 192.168.203.1 in this example)
4.
No camera detected
- A device has been plugged in to this port and is drawing power
a.
Resolution A: Ensure camera is found on the supported camera list
b. Resolution B: Unplug and re-plug in the camera
c.
Resolution C: Go to the Add IP Cameras page, click the "Rescan Network" button
in the lower left corner of the page.
5. Not Present - No device is connected or drawing power
General troubleshooting may require you to delete and let exacq rediscover a
camera. Go to Add IP Cameras page, select camera and click Delete. Then use the
Rescan Network button (above) to perform a new scan.
500-00057
©2015 ExacqTechnologies
#
www.exacq.com
Una Quick Start
https://exacq.com/integration/ipcams
+1.317.845.5710
USA (Corporate Headquarters)
+44.1438.310163
Europe/Middle East/Asia
Una Quick Start
1
Connections
Main Back Panel Connections
3
1
7
2
4
5
6
8
9
Item #
Description
Notes
1
PS-2 port
Compatible mouse or keyboard
2
USB (x2)
Compatible keyboard, mouse, USB memory device, or DVD burner;
3
VGA video out
4
RS232 COM port
5
HDMI video out
6
USB 3.0
7
USB (x2)
8
10/100/1000 Ethernet
Use this for normal network connectivity
9
Microphone input
10
Audio output
11
Line input
12
10/100 PoE Camera ports
DHCP enabled ports for IP based cameras only (SEE WARNING BELOW)
13
Power switch
14
Power plug
WARNING: Do not connect non-camera or encoder devices (such as switches, routers, computers or printers) to the camera PoE
ports.
Important information about Una's PoE ports
Each port is a unique network interface, not a network switch or hub
Each port is a unique IP subnet where one, and only one, IP camera shall be connected
Each port provides DHCP addressing services to connected cameras
Each port is assigned an IP address in a selectable range (192.168.2xx.1 or 172.16.2xx.1 or 10.16.2xx.1) with a subnet mask
of 255.255.255.0
www.exacq.com
10
12
13
11
+1.317.845.5710
USA (Corporate Headquarters)
+44.1438.310163
Europe/Middle East/Asia
14
Need help?
Do you have a question about the Una and is the answer not in the manual?
Questions and answers