MISA OPTION CloudGate Technical Documentation Manual
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MISA OPTION CloudGate Technical Documentation Manual

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CloudGate
Technical documentation
Copy taken from CloudGate Universe on: 14/05/2014

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Summary of Contents for MISA OPTION CloudGate

  • Page 1 CloudGate Technical documentation Copy taken from CloudGate Universe on: 14/05/2014...

  • Page 2: Table Of Contents

    Table of contents User Guide ..............................1 Introducing the CloudGate ........................2 Base Unit Hardware ........................... 4 Expansion Cards ..........................6 CloudGate Universe ..........................9 Custom Developer Images ........................ 10 Network Interfaces ........................... 11 Installing the CloudGate ........................13 Attaching the Antennas ........................16 Installing the SIM ..........................
  • Page 3 Certification and Operator Approvals ....................141 CloudGate 3G Americas ........................144 CloudGate 3G EMEA ........................147 CloudGate 3G JP/APAC ........................149 CloudGate Ethernet ........................152 Certification of third-party expansion cards ................... 155 CloudGate Universe Guide ........................159 Introducing the CloudGate Universe ....................160 Creating an Account ..........................

  • Page 4: User Guide

    Option also licences the CloudGate design to third party hardware and software developers who want to create custom expansion cards and software images for specific needs. For information on the developer program, contact Option Customer Support. Option CloudGate - Last updated on 14/05/2014...

  • Page 5: Introducing The Cloudgate

    For more information on the CloudGate developer program, contact Option Customer Support. Feature Overview Reliability and Security Software and hardware watchdogs continually monitor for loss of connectivity and will repair the problem if detected Option CloudGate - Last updated on 14/05/2014...
  • Page 6 The CloudGate Universe allows for efficient deployment of firmware, configuration file and developer image updates to mutliple CloudGates at once More Resources Introduction Video CloudGate Datasheet (US) CloudGate Datasheet (WCDMA) CloudGate Datasheet (Japan) CloudGate Portfolio CloudGate Accessories CloudGate Universe CloudGate for developers Option CloudGate - Last updated on 14/05/2014...

  • Page 7: Base Unit Hardware

    Internal main board with WWAN module, Ethernet interface and GPS Freescale i.MX280 450MHz Processor 64 MB Ram 128 MB Flash GTM68X WWAN module Base Unit Versions Three versions of the base unit exist: CG0192 Option CloudGate - Last updated on 14/05/2014...
  • Page 8 The CG0102 is a CloudGate without a WWAN module. The front plate will have no RF connectors and it will have no GPS functionality. and it will have no GPS functionality. Related Topics Expansion Cards Mounting the CloudGate Mechanical Drawings Front and Back Panels Option CloudGate - Last updated on 14/05/2014...

  • Page 9: Expansion Cards

    WLAN Expansion Card - CG2101 Provides 802.11abgn Simultaneous Access Point and Station mode for providing service or connection as a wireless LAN Failover to WLAN client for WAN connectivity Dual SSID Low Cost Serial Card - CG1101 Option CloudGate - Last updated on 14/05/2014...
  • Page 10 2 KV isolated RS-485 serial port, 921.6 kbaud, full duplex or half duplex; 2 wire or 4 wire with switchable termination. Basic Ethernet Switch - CG1104 4-port 10/100Base-T µSD card PoE Ethernet Switch - CG1103 Option CloudGate - Last updated on 14/05/2014...
  • Page 11 Extended format with headers on all interfaces to attach to development equipment Pre-wired RS-232 port, GPIO connected temperature sensor, a relay and SD card slot. Related Topics Installing Expansion Cards Configuring Expansion Cards Option CloudGate - Last updated on 14/05/2014...

  • Page 12: Cloudgate Universe

    CloudGate config file: configuration settings that can be applied to one or more CloudGates CloudGate GOBI firmware image: software that updates changes to wireless operator firmware Related Topics CloudGate Universe Guide 3G Connection Tab Option CloudGate - Last updated on 14/05/2014...

  • Page 13: Custom Developer Images

    Option licenses a software development kit which allows third parties to design developer images. For information on the CloudGate developer program, contact Option Customer Support. Related Topics CloudGate Universe Option CloudGate - Last updated on 14/05/2014...

  • Page 14: Network Interfaces

    CloudGate will try to connect to the internet via the WWAN interface. interface. Note1 Note1 The CG0102 has no WWAN module! The CG0102 has no WWAN module! Option CloudGate - Last updated on 14/05/2014...
  • Page 15 12 / 215 Related Topics Configuring the Base Unit Ethernet Tab 3G Connection Tab WAN/LAN switchover feature Option CloudGate - Last updated on 14/05/2014...

  • Page 16: Installing The Cloudgate

    A service plan from a wireless service provider. One of the next US wireless service providers: Sprint Verizon Wireles AT&T (requires SIM) T-Mobile (requires SIM) For non US wireless service providers, any WCDMA based network will work. Option CloudGate - Last updated on 14/05/2014...
  • Page 17 Learn more about 3G network settings For CDMA based operators (for Sprint or Verizon, no SIM card is required), click Start programming to start the activation sequence. Learn more about CDMA network settings Note1 Note1 Option CloudGate - Last updated on 14/05/2014...
  • Page 18 15 / 215 The CG0102 has no WWAN module! The CG0102 has no WWAN module! Option CloudGate - Last updated on 14/05/2014...

  • Page 19: Attaching The Antennas

    For example, the following base unit is installed with two hinged, SMA antennas from Taoglas (Taoglas TG.09.0113 - DigiKey) Related Topics Front and Back Panels RF Specifications Option CloudGate - Last updated on 14/05/2014...

  • Page 20: Installing The Sim

    Using a T6 Torx screwdriver, remove the four screws from the top plate on the back panel, and then remove the plate. Insert the SIM into the SIM slot. Re-assemble the top cover plate and screws. Related Topics Selecting a Wireless Operator SIM Card Requirements Option CloudGate - Last updated on 14/05/2014...

  • Page 21: Activating The Cloudgate

    When your phone displays the Sign In page and the serial number of the device, sign in with your username and password, or click Don't have an acount yet? and follow the instructions. Option CloudGate - Last updated on 14/05/2014...
  • Page 22 On the Activate device page, select the User group (your personal user group is the same as your username), and the type of activation. Click Activate. Using a Laptop To activate a CloudGate using a laptop: Option CloudGate - Last updated on 14/05/2014...
  • Page 23 Sign in and complete the Activate Device page. Select or enter a User group, (your personal user group is the same as your username), the type of activation, the serial number, and activation code. Click Activate. Related Topics Creating an Account on the CloudGate Universe Option CloudGate - Last updated on 14/05/2014...
  • Page 24 21 / 215 Activating the CloudGate Using the CloudGate Universe Option CloudGate - Last updated on 14/05/2014...

  • Page 25: Powering On The Cloudgate

    CloudGate Universe and download the appropriate firmware, developer image, and configuration file. When the power-on sequence is complete, the System and WAN LEDs on the front panel turn green. Related Topics LED Descriptions Option CloudGate - Last updated on 14/05/2014...

  • Page 26: Selecting A Wireless Provider

    In the login screen, enter the default username admin and password admin. Click the 3G Connection tab in the top menu bar. Scroll down to the image Configuration field and the wireless operator firmware options. Option CloudGate - Last updated on 14/05/2014...
  • Page 27 Settings section and check the APN, Username, and Password fields. Update if necessary and click Save changes. If the service plan requires a PIN code, scroll down to the PIN Settings section, enable and enter the PIN code, and click Save changes. Option CloudGate - Last updated on 14/05/2014...
  • Page 28 25 / 215 Related Topics Configuring the Base Unit 3G Connection Tab Option CloudGate - Last updated on 14/05/2014...

  • Page 29: Installing Expansion Cards

    Make sure the screw holes line up. Push gently until the card is flush with the housing. Secure the card with the screws. The following table lists the expansion cards available from Option and the slot. Option CloudGate - Last updated on 14/05/2014...
  • Page 30 27 / 215 Removing Expansion Cards Removing an expansion card requires different steps depending on the type of card. Contact Option Customer Support for assistance. Related Topics Configuring Expansion Cards Option CloudGate - Last updated on 14/05/2014...

  • Page 31: Mounting The Cloudgate

    Mount the CloudGate with six M4x30mm screws Mounting on a DIN rail To mount the CloudGate on a DIN rail, use two DIN rail adapters. Option recommends adaptors from the following companies: Phoenix Contact Option CloudGate - Last updated on 14/05/2014...
  • Page 32 29 / 215 DSB Marketing Hammond Option CloudGate - Last updated on 14/05/2014...

  • Page 33: Configuring The Base Unit

    Setting Up the DMZ Setting Up Inbound Port Forwarding Setting Up Outbound Port Filtering Setting Up Outbound Trusted IPs Connection Persistence Configuring the Connection Watchdog Configuring the Automatic Timed Reset Provisioning Setting up Automatic updates Option CloudGate - Last updated on 14/05/2014...
  • Page 34 Manually Resetting the CloudGate Note1: Note1: The CG0102 will not show a "3G connection" tab as it has no WWAN module. The CG0102 will not show a "3G connection" tab as it has no WWAN module. Option CloudGate - Last updated on 14/05/2014...

  • Page 35: Logging On To The Base Unit

    In a web browser, go to the URL: 192.168.1.1. Enter the user name and password, and then click Login. Use the default username admin and password admin. You can change the default username and password later if necessary. Option CloudGate - Last updated on 14/05/2014...

  • Page 36: Home Tab

    In manual mode, the interface with a blue background will be the one and only interface to the internet (WAN interface). In order to change the interface press on the "use this" button behind the interface you would like to be the WAN interface. Option CloudGate - Last updated on 14/05/2014...
  • Page 37 This functionality can be extended when used together with the connection persitence feature. This functionality can be extended when used together with the connection persitence feature. LAN interfaces This is a list of the available LAN interfaces and there IP address. Option CloudGate - Last updated on 14/05/2014...
  • Page 38 Optionfirmware. Configuration version This is the version of the configuration file. A configuration file is not mandatory, it's a way to provision CloudGate settings to multiple units. Option CloudGate - Last updated on 14/05/2014...

  • Page 39: Interfaces Tab

    36 / 215 Interfaces Tab The interfaces menu groups the settings of all connection technologies Ethernet 3G Connection WLAN Client WLAN Access point Option CloudGate - Last updated on 14/05/2014...

  • Page 40: Ethernet Tab

    The Ethernet tab configures the behavior of the Ethernet port on startup and manages IP nework settings. Enabled Enables (Yes) the ethernet interface on the main board of the CloudGate or disables (No) the ethernet interface Option CloudGate - Last updated on 14/05/2014...
  • Page 41 ADSL or cable modem. If a connection is unavailable, the port switches to LAN mode and acts as a LAN interface. Set to No to power on the Ethernet port as defined in the "mode" parameter. Option CloudGate - Last updated on 14/05/2014...
  • Page 42 Click Add to assign another lease and link a MAC address to an IP address. Active leases Lists the active DHCP leases of the devices connected to the CloudGate. Click Reserve to add the lease to the Reserve leases list. Option CloudGate - Last updated on 14/05/2014...
  • Page 43 40 / 215 Related Topics WAN/LAN Switchover Feature Option CloudGate - Last updated on 14/05/2014...

  • Page 44: 3G Connection Tab

    The 3G Connection tab configures the CloudGate WWAN interface, as well as 3G and CDMA network settings. Click the left sidebar to jump to the following sections: Connection Status General Network Settings PIN Settings CDMA Connection Status The Connection status section provides information about the wireless network. Option CloudGate - Last updated on 14/05/2014...
  • Page 45 Displays the received signal strength. ECIO Displays the energy per chip over the interference. This is a typical way to indicate the quality of 3G networks. Technology Displays the technology used by the wireless operator. Option CloudGate - Last updated on 14/05/2014...
  • Page 46 43 / 215 Voice number Displays the voice number linked to the SIM card for 3G wireless operators, General The General section configures the WWAN interface on the CloudGate. Option CloudGate - Last updated on 14/05/2014...
  • Page 47 ), results in poor or unstable performance. Make sure that diversity is disabled when there is only one antenna installed. performance. Make sure that diversity is disabled when there is only one antenna installed. Passthrough Mode Option CloudGate - Last updated on 14/05/2014...
  • Page 48 CloudGate should try to connect to in case the primary connection cannot be established. The fallback time field allows to select the time the CloudGate needs to try to connect to each of the alternative networks before trying the next network. Option CloudGate - Last updated on 14/05/2014...
  • Page 49 PAP: Uses PAP authentication protocol for connecting to the network. CHAP: Uses CHAP authentication protocol for connecting to the network. NONE: No authentication protocol used. Username Defines a user name if required by the wireless network subscription. Option CloudGate - Last updated on 14/05/2014...
  • Page 50 When you select AT&T or UMTS Generic as the wireless operator, you may have to enter a PIN code. Enable PIN Enables the PIN code and displays a field for entering the value. Save PIN Automatically saves the PIN code. Option CloudGate - Last updated on 14/05/2014...
  • Page 51 48 / 215 CDMA If Verizon Wireless or Sprint is the chosen wireless operator, click Start programming to provision the CloudGate. Option CloudGate - Last updated on 14/05/2014...

  • Page 52: Ethernet Switch

    General IP Config Data Counters General In the general section of the ethernet switch these settings can be selected : Enabled: Yes / No The MTU packet size: Value range 68 to 1500 Option CloudGate - Last updated on 14/05/2014...
  • Page 53 The reserved and active leases table allow to manage the devices able to connect too ports of the Eternet Switch card. To add a device manually to the list click the "add" button. Host name, Mac & IP address are required. A specific lease time can be selected. Option CloudGate - Last updated on 14/05/2014...
  • Page 54 51 / 215 Data counters Data counters will trace the incomming & outgoing traffic of the Ethernet switchs outputs since last start. Option CloudGate - Last updated on 14/05/2014...

  • Page 55: Wlan Access Point

    If the WLAN Card is inserted into the CloudGate it has the ability to be configured as a WLAN access point with a single or dubble SSID. This page allows to configure the generic accesspoint settings and the individual SSID settings. Please click here for more information Option CloudGate - Last updated on 14/05/2014...

  • Page 56: Wlan Client

    When the WLAN card is inserted in the CloudGate the WLAN Client tab allows to set up the CloudGate as a WLAN Client connecting to a pre existing WLAN Network For more information please clicke here Option CloudGate - Last updated on 14/05/2014...

  • Page 57: Firewall Tab

    Default Policies The Default Policies section sets the basic firewall rules. Default Policies Sets the default firewall rules to accept or reject data flow between the following interfaces: LAN to WAN LAN to LAN Option CloudGate - Last updated on 14/05/2014...
  • Page 58 Enabled Enables the DMZ. WAN Interface Selects the WAN interface the data will be coming from for forwarding. IP Address Sets the IP address for forwarding all data coming from a WAN interface. Option CloudGate - Last updated on 14/05/2014...
  • Page 59 The port forwarding rules have a higher priority than the DMZ rule! Click Add to create a forwarding rule. Enter the port information and target IP address in the dialog box and click Save. Option CloudGate - Last updated on 14/05/2014...
  • Page 60 57 / 215 Outbound Port Filtering The Outbound Port Filtering section defines the data allowed to pass from the Local or LAN interface to the WAN interface. Outbound Port Filtering Option CloudGate - Last updated on 14/05/2014...
  • Page 61 When the LAN to WAN traffic is rejected or dropped based on the default firewall policies, no data can be transmitted from the LAN to the WAN network. The outbound trusted IP list defines the IP addresses that can be contacted even when LAN-to-WAN traffic is not allowed. Option CloudGate - Last updated on 14/05/2014...
  • Page 62 Priority example: If you enable HTTPS and DMZ, you can still use the HTTPS because those port Priority example: If you enable HTTPS and DMZ, you can still use the HTTPS because those port forwarding's are prcessed before the DMZ redirect. forwarding's are prcessed before the DMZ redirect. Option CloudGate - Last updated on 14/05/2014...
  • Page 63 2. Trusted IP rules (if enabled forces general LAN -> WAN rules to Reject/Drop) 3. General LAN -> WAN rule (in case of trusted IP always Reject or Drop) 3. General LAN -> WAN rule (in case of trusted IP always Reject or Drop) Option CloudGate - Last updated on 14/05/2014...

  • Page 64: Connection Persistence

    Set to Yes to enable the connection watchdog and monitor the active WAN interface for data received. If no data is received after a certain period of time (= checking interval), the connection watchdog Option CloudGate - Last updated on 14/05/2014...
  • Page 65 WWAN module can take about 2 minutes, reconnecting to the wireless network will take about 20 seconds. Timed Reset The Timed Reset section sets up the device to reset on a daily, weekly or monthly basis. Option CloudGate - Last updated on 14/05/2014...
  • Page 66 Set to Weekly and select the days of the week you want to perform the reset, and the time of day. Selected days are green. Set to Monthly and enter the day of the month and the time of the day. Option CloudGate - Last updated on 14/05/2014...

  • Page 67: Provisioning Tab

    Check for updates Checks the CloudGate Universe for firmware, developer image, and configuration file updates Click the Check for Updates button to check for updates even if Enable automatic provisioning disabled. Upload Option Provisioning File Option CloudGate - Last updated on 14/05/2014...
  • Page 68 Set to Yes to automatically check for updates. This happens: Each time the unit is powered on. Depending on the "check in frequency" parameter on the CloudGate Universe. Set to No to disable automatic provisioning. Option CloudGate - Last updated on 14/05/2014...

  • Page 69: System Tab

    Remote Access through HTTPS The Remote Access section configures a port on the CloudGate for remote access. With remote access, you can log into the to the one-device web interface from a remote PC or laptop. Option CloudGate - Last updated on 14/05/2014...
  • Page 70 Enter the port number for which remote login is allowed. Click Save changes. To log in to the CloudGate remotely: On a remote laptop, go to the URL: https://IPaddress:portnumber. Enter the user name and password. Dynamic DNS Option CloudGate - Last updated on 14/05/2014...
  • Page 71 Defines the host name for the DNS service provider account. User name Defines the user name you have set up with the DNS service provider. Password Defines the password you have set up with the DNS service provider. Use HTTPS Option CloudGate - Last updated on 14/05/2014...
  • Page 72 Click Update to refresh the status. Username and Password Username Sets a new username for logging on to the on-device web interface. Password Resets the password. Logging Option customer support may request logfiles to diagnose a problem. Option CloudGate - Last updated on 14/05/2014...
  • Page 73 Select log levels Sets the log levels. In order of severity the levels are: Info, Warning, Error, Debug Download log file Downloads the file to a hard drive or USB stick. Clear log file Option CloudGate - Last updated on 14/05/2014...
  • Page 74 Automatic resets of the CloudGate are managed by the timed reset feature. Automatic resets of the CloudGate are managed by the timed reset feature. System reboot To reboot the CloudGate: Option CloudGate - Last updated on 14/05/2014...
  • Page 75 The hardware reset button is located on the unit back panel. Using a pen or small screwdriver, press and hold: Hold for one second to perform a normal reset. Hold for five seconds or more to perform a factory reset. Option CloudGate - Last updated on 14/05/2014...

  • Page 76: Configuring The Vpn

    When the tunnel is successfully added a new field in the VPN tab will appear for each tunnel that is added. Tunnels can be removed in the bottom right corner of the field of each tunnel using the “delete tunnel” button Configuring a Tunnel 3 elements can be configured for each tunnel. Option CloudGate - Last updated on 14/05/2014...
  • Page 77 Here the user can select if the tunnel can only be used on a specific connection type or all connection types Remote Host: Option CloudGate - Last updated on 14/05/2014...
  • Page 78 IKE Authentication: MD5, SHA1, SHA256 IKE Key Group: DH1, DH2, DH5, DH14 IKE SA Lifetime: must be a value between 60 - 86400 http://en.wikipedia.org/wiki/Internet_Key_Exchange IPsec Settings These fields are used to configure the IPsec tunnel's encryption details. Option CloudGate - Last updated on 14/05/2014...
  • Page 79 76 / 215 IPsec Encription: 3DES, AES128, AES 256 IPsec Authentication: MD5, SHA1, SHA256 IPsec Key Group: DH1, DH2, DH5, DH14 IPsec SA Lifetime: must be a value between 60 - 86400 Option CloudGate - Last updated on 14/05/2014...

  • Page 80: Configuring Expansion Cards

    Configure the SSID of the WLAN access point Configure WLAN card IP address information WLAN Client Enable the WLAN client Connect the device to a WLAN network Disconnect the device from a WLAN network Option CloudGate - Last updated on 14/05/2014...

  • Page 81: Configuring The Wlan Card

    WLAN client allows the CloudGate to send and receive data over a WLAN network. To use the WLAN expansion card, first, install the expansion card, and then configure the card by clicking the following tabs in the menu: WLAN Access Point WLAN Client Option CloudGate - Last updated on 14/05/2014...

  • Page 82: Wlan Access Point Tab

    WLAN client is active, the access point will use the channel used by the WLAN client! the WLAN client is active, the access point will use the channel used by the WLAN client! Enable second SSID Activates a second SSID. Option CloudGate - Last updated on 14/05/2014...
  • Page 83 Network name (SSID) Allows you to change the SSID. Broadcast SSID If set to Yes, the SSID will be broadcasted. Encryption Allows you to choose the type of encryption. Password Sets the password. IP Config Option CloudGate - Last updated on 14/05/2014...
  • Page 84 81 / 215 IP address Sets the IP address of the WLAN access point. Netmask Sets the netmask of the WLAN access point. Enable DHCP server Enables the DHCP server. DHCP range Option CloudGate - Last updated on 14/05/2014...
  • Page 85 Click Reserve to add the lease to the Reserve leases list. SSID2 The SSID2 tab allows you to set or change some parameters for the second SSID. These parameters are identical as the paramaters for the first SSID. Option CloudGate - Last updated on 14/05/2014...

  • Page 86: Wlan Client Tab

    CloudGate is installed with a WLAN expansion card. Using this tab you can: Enable the WLAN client Connect to a WLAN network Manually Connect to a WLAN network Disconnect from a WLAN network General Option CloudGate - Last updated on 14/05/2014...
  • Page 87 Click the Refresh icon to refresh the network list. Connecting to a WLAN Network To connect to a WLAN network: Click the network name. Enter the network password and click Connect. Option CloudGate - Last updated on 14/05/2014...
  • Page 88 If the WLAN network you want to use is not in the list of known networks, you can create a manual connection. Click Manual connection. Enter the network SSID, select an encryption type and enter the network password. Click Save. Option CloudGate - Last updated on 14/05/2014...
  • Page 89 86 / 215 Disconnecting from a WLAN Network Click the Wi-Fi network to disconnect. Click Forget network. Option CloudGate - Last updated on 14/05/2014...

  • Page 90: Hardware Guide

    Option also licences the CloudGate design to third party hardware and software developers who want to create custom expansion cards and software images for specific needs. For information on the developer program, contact Option Customer Support. Option CloudGate - Last updated on 14/05/2014...

  • Page 91: Mechanical Drawings

    88 / 215 Mechanical Drawings 3D file of the CloudGate. 3D file of the front plate Below you can find the dimensions of the CloudGate. Option CloudGate - Last updated on 14/05/2014...
  • Page 92 89 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 93: Ip-65 Requirement

    All these parts can be ordered by TAKACHI: 1x box BCAK 203013G or BCPK 203013S, 1x plate BMP 2030P, 1 x screws (20pcs) MT4-8T, 1x bracket (2x4 pcs) BLF-2G(PC-GF) or CK-26P (metal SS) 3x cable gland MG-12S (3 inputs) Option CloudGate - Last updated on 14/05/2014...
  • Page 94 91 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 95: Front And Back Panels

    Front Panel Connectors WWAN Diversity antenna connector • SMA-female Ethernet port • 10/100 Mbps RJ-45 WWAN Main antenna connector • SMA-female Torx T6 screws Option CloudGate - Last updated on 14/05/2014...
  • Page 96 The bottom front panel covers the front expansion slot and is removed when installing a Primary Expansion Card. Option provides a custom panel for the following expansion cards: Low Cost Serial Card Industrial Serial Card Basic Ethernet Switch PoE Ethernet Switch Telematics Card Back Panel Connectors Option CloudGate - Last updated on 14/05/2014...
  • Page 97 The bottom back panel covers the opening for the back expansion slot and is removed when installing a Secondary Expansion Card. Option provides a custom panel for the following expansion cards: Wi-Fi Card Option CloudGate - Last updated on 14/05/2014...

  • Page 98: Led Descriptions

    95 / 215 LED Descriptions Option CloudGate - Last updated on 14/05/2014...
  • Page 99 Indicates WWAN or 3G interface signal strength Off: no power or not connected Red: bad signal strength (< -104dbm) Orange: moderate signal strength (>= -104dbm & < -94dbm) Green: good signal strength (>= -94dbm) Option CloudGate - Last updated on 14/05/2014...
  • Page 100 97 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 101: Main Board Specifications

    128 MB Flash memory GTM68X WWAN module Ethernet interface Two expansion board connectors Primary Expansion Board The primary expansion board has the following interfaces: Power supply: V_PWR, 3V4, 3V3 24 Mhz clock signal Master reset signal Option CloudGate - Last updated on 14/05/2014...
  • Page 102 Power supply: V_PWR, 3V4, 3V3 24 Mhz clock signal Master reset signal High speed USB interface SDIO interface GPIO signals Note1: Note1: The CG0102 has no WWAN module! The CG0102 has no WWAN module! Option CloudGate - Last updated on 14/05/2014...

  • Page 103: Expansion Card Specifications

    100 / 215 Expansion Card Specifications WLAN Card Low Cost Serial Card Industrial Serial Card Basic Ethernet Switch PoE Ethernet Switch Developer Card Telematics Card HDK Card Option CloudGate - Last updated on 14/05/2014...

  • Page 104: Wlan Card Specifications

    RF EXPOSURE WARNING A minimum distance of 20cm must be maintained between the user's body and the device A minimum distance of 20cm must be maintained between the user's body and the device antenna. antenna. Option CloudGate - Last updated on 14/05/2014...
  • Page 105 Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. 2.4GHz band: 3dBi (50Ω) 5GHz band: 3dBi (50Ω) Option CloudGate - Last updated on 14/05/2014...

  • Page 106: Low Cost Serial Card Specifications

    103 / 215 Low Cost Serial Card Specifications Specifications: Female DB9 connector One serial port RS-232, 921.6 Kbaud maximum speed Note: Note: The serial card is DCE device! The serial card is DCE device! Option CloudGate - Last updated on 14/05/2014...
  • Page 107 In order to connect the CloudGate to a laptop or any other DTE device you should use a regular straight cable Connect the CloudGate with another DCE device (modem, PLC,...) In order to connect the CloudGate to another DCE device you should use a cross cable. (= null modem cable) Option CloudGate - Last updated on 14/05/2014...

  • Page 108: Industrial Serial Card Specifications

    Termination switch: With this switch you can choose to terminate the RS485 network with a 120 Ohm resistor Wire selection: This switch allows you to use a 4 wire network or a 2 wire network You can use the CloudGate in a 2 wire network as shown below: Option CloudGate - Last updated on 14/05/2014...
  • Page 109 (The example shows how to activate both DE and RE) (The example shows how to activate both DE and RE) #include <stdio.h> #include <stdio.h> #include <string.h> #include <string.h> #include <fcntl.h> #include <fcntl.h> #include <unistd.h> #include <unistd.h> Option CloudGate - Last updated on 14/05/2014...
  • Page 110 ((err = ioctl(fd, TIOCMSET, &status))) if ((err = ioctl(fd, TIOCMSET, &status))) printf("ioctl error 0x%x, errno 0x%x, status %x",err, errno, status); printf("ioctl error 0x%x, errno 0x%x, status %x",err, errno, status); close(fd); close(fd); return 0; return 0; Option CloudGate - Last updated on 14/05/2014...

  • Page 111: Basic Ethernet Switch Specifications

    Active when operating speed is 100Mbps Inactive when operating speed is 10 Mbps or when not connected Green LED: Active when valid links is detected Blinks when activity is detected Inactive when not connected Option CloudGate - Last updated on 14/05/2014...
  • Page 112 Note that auto negotiation is always active on the be enabled on both sides of the link. Note that auto negotiation is always active on the CloudGate. CloudGate. Option CloudGate - Last updated on 14/05/2014...

  • Page 113: Poe Ethernet Switch Specifications

    Can function as a 2 ports Class 4 PoE or a 4-port Class 3 PoE Auto-MDIX Pinout Yellow LED: PoE indicator Green LED: Active when valid links is detected Blinks when activity is detected Inactive when not connected Option CloudGate - Last updated on 14/05/2014...
  • Page 114 IMPORTANT: the polarity of the external power supply is indicated on the metal front plate of the IMPORTANT: the polarity of the external power supply is indicated on the metal front plate of the expansion card. expansion card. Option CloudGate - Last updated on 14/05/2014...
  • Page 115 When using an AC adapter make sure that the ambient temperature doesn’t exceed the When using an AC adapter make sure that the ambient temperature doesn’t exceed the specified temperature limits of the AC adapter. specified temperature limits of the AC adapter. Option CloudGate - Last updated on 14/05/2014...

  • Page 116: Developer Card Specifications

    The Developer card has the next functions available. One RS232 interface (8 pin) One SD card interface Two USB interfaces (one normal, one OTG) One temperature sensor One relay One analog input signal I2C bus Optocoupler Option CloudGate - Last updated on 14/05/2014...

  • Page 117: Hdk Card

    Hardware Developer Kit, containing all the necessary hardware documentation in order to get started. get started. Please ask your Option contact person for a copy of the Licence Agreement. Please ask your Option contact person for a copy of the Licence Agreement. Option CloudGate - Last updated on 14/05/2014...

  • Page 118: Telematics Card

    Cortex 32 bit MCU for I/O processing 3-axis 12 bit digital accelerometer 2 SIM sockets for SIM backup or roaming SIM functionality USB1: USB OTG interface USB2: USB type A interface DTE interface (UART0) Option CloudGate - Last updated on 14/05/2014...
  • Page 119 The factory default jumper connects pin 9 with the Ring Indicator (RS232_RI) input of the serial interface. The picture below shows the jumper in RI position. There is also a corresponding marking on the PCB. Option CloudGate - Last updated on 14/05/2014...
  • Page 120 6 digital outputs (push-pull 0V to 3.3V OR open collector 0V to 30V/250mA) AUX serial port (UART4) 1-wire bi-directional interface Note: The AUX serial port UART4 can be used with or without HW flow control: Option CloudGate - Last updated on 14/05/2014...
  • Page 121 The digital outputs can be used in push-pull mode or as open collector. The selection is made by FW, based on certain eeprom parameter settings. In push-pull mode a DO can source up to 20mA in the “high” state. But the sum of the output currents Option CloudGate - Last updated on 14/05/2014...
  • Page 122 Part number of the crimp terminals: 43030-0001. Datasheet and product specification can be found attached: Micro-Fit 3.0 specifications Datasheet receptacle Datasheet crimp terminals Information about the crimp tools can be found on the Molex website. Option CloudGate - Last updated on 14/05/2014...
  • Page 123 Do not put any jumper on position 1-2 Do not put any jumper on position 3-4 The signals on pin 15, 6, 3 and 11 can be configured. The corresponding jumper has to be either on Option CloudGate - Last updated on 14/05/2014...
  • Page 124 Note: The AUX serial port UART4 can be used with or without HW flow control: In case it is used without HW flow control it takes 1 digital input and 1 digital output. Option CloudGate - Last updated on 14/05/2014...
  • Page 125 In push-pull mode a DO can source up to 20mA in the “high” state. But the sum of the output currents of all pins will be limited to 80mA max. Option CloudGate - Last updated on 14/05/2014...
  • Page 126 Part number of the crimp terminals: 43030-0001. Datasheet and product specification can be found attached: Micro-Fit 3.0 specifications Datasheet receptacle Datasheet crimp terminals Information about the crimp tools can be found on the Molex website. Option CloudGate - Last updated on 14/05/2014...
  • Page 127 The CAN I/O expander card is delivered with 7 jumpers. The factory default positions are indicated in the picture (and also in green in the table below). The table below gives the jumper settings. The factory settings are shown in green: Option CloudGate - Last updated on 14/05/2014...
  • Page 128 For pin 10 the jumper always needs to be present on pin 21-22. If it is in position 23-24 then pin 10 of the I/O connector is not connected Option CloudGate - Last updated on 14/05/2014...

  • Page 129: Rf Specifications

    The main antenna is labelled WWAN Main on the front panel. Learn about antenna recommendations. Connectors The RF connector on the CloudGate is SMA female. The antenna itself or the connector to the antenna should be SMA male. Option CloudGate - Last updated on 14/05/2014...
  • Page 130 The GPS frequency must also be supported if GPS functionality is desired on the CloudGate. Efficiency Radiation pattern: Omni-directional Efficiency over all used frequencies: > 25% Maximum VSWR: < 2.5:1 with 50 ? reference impedance Option CloudGate - Last updated on 14/05/2014...
  • Page 131 The WLAN antenna is labelled WLAN Main on the bottom back panel. Learn about antenna recommentations. For the Wi-Fi expansion card the following parameters are required for the antenna: Connector The RF connector on the Wi-Fi expansion card is an RP-SMA female connector Option CloudGate - Last updated on 14/05/2014...
  • Page 132 To comply with CE, FCC and IC regulations limiting both maximum RF output and human exposure to RF radiation, maximum antenna gain must not exceed 3 dBi. exposure to RF radiation, maximum antenna gain must not exceed 3 dBi. Option CloudGate - Last updated on 14/05/2014...

  • Page 133: Antenna Recommendations

    Recommended as the standard Main and Diversity antennas Recommended for all bands except GPS Diversity and GPS Antenna There are two recommended options for the Diversity and GPS Antenna. Option A Taoglas TG.30.8113 Recommended for all bands including GPS Option CloudGate - Last updated on 14/05/2014...
  • Page 134 Recommended for high band diversity antenna Acceptable as low band (700-800-850-900MHz) Diversity antenna Recommended for GPS antenna WLAN Antenna Taoglas GW.59.3153 Recommended for both 2.4 Ghz and 5 Ghz bands Related Topics RF Specifications 3G Connection Tab Option CloudGate - Last updated on 14/05/2014...

  • Page 135: Ethernet Specifications

    Active when operating speed is 100Mbps Inactive when operating speed is 10 Mbps or when not connected Green LED: Active when valid links are detected Blinks when activity is detected Inactive when not connected Option CloudGate - Last updated on 14/05/2014...
  • Page 136 LAN interface. TIP: WAN/LAN detection only happens during power on. The ethernet connection remains in the TIP: WAN/LAN detection only happens during power on. The ethernet connection remains in the Option CloudGate - Last updated on 14/05/2014...
  • Page 137 (WAN or LAN) until a power cycle or reset has happend. same state (WAN or LAN) until a power cycle or reset has happend. WAN/LAN Switchover Flow Diagram Related Topics Ethernet Tab Option CloudGate - Last updated on 14/05/2014...

  • Page 138: Environmental Specifications

    135 / 215 Environmental Specifications Operating temperature: -30°C to 70°C Storage temperature: -40°C to 85°C Humidity operational: 5% - 95% non condensing Option CloudGate - Last updated on 14/05/2014...

  • Page 139: Power Requirements

    In case you would like to use an industrial power supply Option recommends the next: http://www.us.tdk-lambda.com/ftp/Specs/dspa.pdf It can be sourced through Farnel, Mouser, digikey, ... Power Connector The power connector is a Micro-Fit connector from Molex (MX-43025-0400) Option CloudGate - Last updated on 14/05/2014...
  • Page 140 If the fifth digit is not a C, the fuse of your CloudGate will not get broken due to these charge currents. broken due to these charge currents. Option CloudGate - Last updated on 14/05/2014...

  • Page 141: Internal Power Circuits

    1.8V Internal use only Internal use only 1.2V Internal use only Internal use only Option CloudGate - Last updated on 14/05/2014...
  • Page 142 139 / 215 Internal Power Circuits Block Diagram Option CloudGate - Last updated on 14/05/2014...

  • Page 143: Sim Card Requirements

    The CloudGate will not be able to communicate with the SIM card after re-insertion. As a result, the CloudGate needs to be reset after re-insertion of the SIM. Learn how to install a SIM card. Option CloudGate - Last updated on 14/05/2014...

  • Page 144: Certification And Operator Approvals

    IEC 60417-5041 (DB:2002-10), on a visible part of the device, or attach a sticker with the following text: WARNING Option CloudGate - Last updated on 14/05/2014...
  • Page 145 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The operation of the CloudGate is restricted for use in a commercial, industrial or business environment. Option CloudGate - Last updated on 14/05/2014...
  • Page 146 For questions regarding your product or declaration, contact: Option | Gaston Geenslaan 14 | 3001 Leuven | Belgium | www.option.com To identify this product we refer to the Part, Series, or Model number found on the product. Option CloudGate - Last updated on 14/05/2014...

  • Page 147: Cloudgate 3G Americas

    CG3102, the CAN I/O expander. IFETEL & NOM (MEXICO) This device completed the IFETEL homolgation and carries the IFETEL number RTIOPCG14-0272. The device also obtained NOM approval and carries the NOM NYCE mark. Option CloudGate - Last updated on 14/05/2014...
  • Page 148 This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Option CloudGate - Last updated on 14/05/2014...
  • Page 149 Modifications Any changes or modifications made to this device that are not expressly approved by Option could void the user's authority to operate the equipment. Option CloudGate - Last updated on 14/05/2014...

  • Page 150: Cloudgate 3G Emea

    UN ECE-R10 revision 4 and EU Automotive EMC directive 2004/104/EC. . The CloudGate 3G EMEA is certified together with the following expansion card: model CG2101, the WLAN expansion card. Waste from Electrical and Electronic Equipment (WEEE) Option CloudGate - Last updated on 14/05/2014...
  • Page 151 Please contact your supplier for information on their disposal policy. You may be charged for the costs of take-back and recycling. In some countries, small products in small quantities may be disposed of at designated collection facilities. Please contact your local authority for details. CE Declaration of Conformity (R&TTE) Option CloudGate - Last updated on 14/05/2014...

  • Page 152: Cloudgate 3G Jp/Apac

    SLPT698-2170DMN (minimum attenuation needed: 2.7dB for FDD 1, 0.6dB for FDD 6, 0.3dB for FDD 8) SLPT698-2170NMOHF (minimum attenuation needed: 2dB for FDD 1, 0.7dB for FDD 6, 0.3dB for FDD 8) SPDA24700-2700 W1920G0915 W1920G3658 WA700-2700SMA Option CloudGate - Last updated on 14/05/2014...
  • Page 153 Some of the antennas listed are high gain antennas and can only be used when additional attenuation is applied. For these antennas the minimum attenuation needed is indicated per attenuation is applied. For these antennas the minimum attenuation needed is indicated per Option CloudGate - Last updated on 14/05/2014...
  • Page 154 151 / 215 frequency band. frequency band. WARNING WARNING Operation in the 5GHz frequency band is restricted to indoor use only. Operation in the 5GHz frequency band is restricted to indoor use only. Option CloudGate - Last updated on 14/05/2014...

  • Page 155: Cloudgate Ethernet

    This device complies with the essential requirements of the R&TTE directive (1999/5/EC) issued by the Commission of the European Union. The CloudGate Ethernet is certified together with the following expansion card models: model CG1101, the Low cost serial card; model CG1102, the Industrial serial card; Option CloudGate - Last updated on 14/05/2014...
  • Page 156 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Option CloudGate - Last updated on 14/05/2014...
  • Page 157 154 / 215 Modifications Any changes or modifications made to this device that are not expressly approved by Option could void the user's authority to operate the equipment. CE Declaration of Conformity (R&TTE) Option CloudGate - Last updated on 14/05/2014...

  • Page 158: Certification Of Third-Party Expansion Cards

    Expansion card with wireless transmitters Expansion cards with wireless transmitters shall still comply with the requirements for the non-transmitting parts explained above. In addition one should check the requirements for the specific frequency of Option CloudGate - Last updated on 14/05/2014...
  • Page 159 When compliant with the limits, the product shall carry a compliance label stating “CAN ICES-3 (A)/NMB-3 (A)” for a typical Class A device. These ICES-003 tests can be executed in authorised test labs. Expansion card with wireless transmitters Option CloudGate - Last updated on 14/05/2014...
  • Page 160 R&TTE directive (and some other CE directives). The use of a Notified Body is optional, but might be useful to check what amount of testing is needed. In that case the Notified Option CloudGate - Last updated on 14/05/2014...
  • Page 161 Option CloudGate - Last updated on 14/05/2014...

  • Page 162: Cloudgate Universe Guide

    Option also licences the CloudGate design to third party hardware and software developers who want to create custom expansion cards and software images for specific needs. For information on the developer program, contact Option Customer Support. Option CloudGate - Last updated on 14/05/2014...

  • Page 163: Introducing The Cloudgate Universe

    CloudGate developer image: customized software that provides additional functionality to the device or controls third-party expansion cards. CloudGate config file: configuration settings that can be applied to one or more CloudGates CloudGate GOBI firmware image: software that updates changes to wireless operator firmware Option CloudGate - Last updated on 14/05/2014...

  • Page 164: Creating An Account

    Enter your user details on the Sign up page and click Create new account. Your account will be created and a confirmation email sent to you. Click the link in the email to activate your account. Option CloudGate - Last updated on 14/05/2014...
  • Page 165 Click I have received a group invitation code if someone else has given you access to their devices by sending you a group invitation code. Enter the code and click Sign up to create an account. Option CloudGate - Last updated on 14/05/2014...

  • Page 166: Activating A Cloudgate Using Cloudgate Universe

    In a web browser, enter the URL: http://cloudgate.option.com. On the login page, click on the Sign up button. Enter your user details in the Sign up page, and click I want to activate my device. Option CloudGate - Last updated on 14/05/2014...
  • Page 167 164 / 215 Enter the device serial number and activation code. Click Create new account to activate your unit and create an account. Option CloudGate - Last updated on 14/05/2014...
  • Page 168 To activate a CloudGate once you are logged in to the CloudGate Universe: Make sure the Devices tab is selected, and click the Activate device button. Complete the fields and then click Activate. Option CloudGate - Last updated on 14/05/2014...

  • Page 169: Logging On To Cloudgate Universe

    In a web browser, enter the URL: http://cloudgate.option.com. Enter your username and password and click Sign In. Click Forgot your password? and follow the instructions to reset your password. Click Don't have an account yet? to create an account. Option CloudGate - Last updated on 14/05/2014...

  • Page 170: Editing Your User Profile

    Language settings To edit your user profile: Click the username in the menu and select Edit Profile. Edit the fields as required. If changing the email address or password, enter the current password. Option CloudGate - Last updated on 14/05/2014...
  • Page 171 168 / 215 Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 172: Quick Tour

    Type: displays the device type assigned by the system depending on the serial number. Serial number: displays the serial number given to the device during production. Check in frequency: defines when the device contacts the Provisioning server to check for updates. Content Page Option CloudGate - Last updated on 14/05/2014...
  • Page 173 CloudGate GOBI Firmware: required firmware developed by Qualcomm that updates the wireless operator firmware. You can only change the "CloudGate Gobi Firmware" on a CloudGate - WCDMA+EVDO You can only change the "CloudGate Gobi Firmware" on a CloudGate - WCDMA+EVDO (=CG0192) (=CG0192) Option CloudGate - Last updated on 14/05/2014...
  • Page 174 Users: lists the user accounts attached to the group. Admins: lists the user accounts with permission to create groups and templates. Default releases: defines the set of firmware, configuration and developer images assigned to the group. Option CloudGate - Last updated on 14/05/2014...

  • Page 175: Updating Devices

    Apply default releases so that you provision groups of devices with similar settings in one step Download images to a laptop or hard drive if you need to update a device manually Option CloudGate - Last updated on 14/05/2014...

  • Page 176: Displaying And Sorting The Device List

    When there are too many devices to view on one screen, use the filters to display devices with similar characteristics. Sorting devices makes it easier to select a large number of devices based on group, name, serial number and a number of other criteria. Option CloudGate - Last updated on 14/05/2014...
  • Page 177 Finds devices with a specific text string in the Name field Filter by type Finds either the North American or European CloudGate models using the type field Filter by serial number Finds devices with a specific text string in the serial number field Option CloudGate - Last updated on 14/05/2014...

  • Page 178: Setting The Check-In Frequency

    Even if the check-in frequency is changed later, the device will not connect with the CloudGate Univere and download the new setting. the device will not connect with the CloudGate Univere and download the new setting. Option CloudGate - Last updated on 14/05/2014...
  • Page 179 176 / 215 4. Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 180: Enabling Automatic Update

    Ensure Ignore slot is NOT selected for each image you want to enable automatic update. To assign a specific image, select the image from the "assigned release" drop down box. Ignore slot Disables automatic update for the image. Option CloudGate - Last updated on 14/05/2014...
  • Page 181 178 / 215 Current release Displays the currently provisioned release for the selected device(s). Assigned release Selects the specific image release for download to the selecte device(s). 6. Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 182: Disabling Automatic Update

    Select one or more devices. Click the Release Slots tab. Select Ignore slot for the image you want to disable. Remember to do this for each image in the Details pane. Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 183: Changing The Device Name And Description

    Option recommends changing the name and description to something meaningful for your CloudGate deployment. To change the device name and description: Click Provisioning in the menu. Edit the Name and Description fields as required. Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 184: Deactivating Devices

    Deactivation means the you will no longer have access to the device through the CloudGate Universe. CloudGate Universe. To deactivate a device: Click Provisioning in the menu. Select a device. Click the Deactivate button on the Device Properties tab. In the confirmation dialog box, click Deactivate. Option CloudGate - Last updated on 14/05/2014...

  • Page 185: Managing Images

    Developers images are only visible to persons which have a developers account! Note2: Note2: Gobi firmware images can only be changed on the "CloudGate WCDMA + EVDO" (=CG0192) Gobi firmware images can only be changed on the "CloudGate WCDMA + EVDO" (=CG0192) Option CloudGate - Last updated on 14/05/2014...

  • Page 186: Managing Cloudgate Firmware

    Click Option Firmware (the only option in this case), to display the list of available releases and then select a release by clicking it. Note that the only action available is to Download the release to a hard drive. Option CloudGate - Last updated on 14/05/2014...

  • Page 187: Managing Developer Images

    To become member of the developer program, upgrade your account via the "upgrade to developer" setting. For information on displaying and uploading developer images, log on to your developer account, click Developer tools in the menu, and select Software Developer Kit. Option CloudGate - Last updated on 14/05/2014...

  • Page 188: Managing Configurations

    To display the available config files for your account: Click Content in the menu. Click CloudGate Config. Click on one of the products available Select a release by clicking it and displaying the release details on the right. Option CloudGate - Last updated on 14/05/2014...

  • Page 189: Creating Config Files

    Go to https://cloudgate.option.com:8443/static/cfgimg.html You will see the next: Press the "Choose file" button and select the file you downloaded in step 1 Press the upload button. You will see the next: Option CloudGate - Last updated on 14/05/2014...
  • Page 190 187 / 215 Press the "Create config image" button. This will generate a *.zip file. This zip file you can upload on the provisioning server or on the WebGUI of the CloudGate. Option CloudGate - Last updated on 14/05/2014...

  • Page 191: Uploading A Config File

    (You can't upload to the "Option default configs" product! ) Click Upload release. Select the file and enter a Version, Name and Description. (This is the file you have created in "Creating config files") Option CloudGate - Last updated on 14/05/2014...
  • Page 192 TIP The Provisioning Server does not automatically increment version numbering. You must TIP The Provisioning Server does not automatically increment version numbering. You must specify the correct version number in the Upload dialog box. specify the correct version number in the Upload dialog box. Option CloudGate - Last updated on 14/05/2014...

  • Page 193: Managing Gobi Firmware

    Gobi firmware from the Provisioning Server Gobi firmware is displayed by clicking Content on the menu, followed by the CloudGate Gobi Firmware button on tab. Below the tab, click Option Gobi Firmware in the Products list. Option CloudGate - Last updated on 14/05/2014...

  • Page 194: Downloading Images

    3. In the Products list, click the appropriate firmware, image or config product to display the releases. 4. Click a release to select it, and then click Download on the right and save the file to another location. Option CloudGate - Last updated on 14/05/2014...
  • Page 195 192 / 215 Learn about manually uploading an image to a device using the on-device web interface. Option CloudGate - Last updated on 14/05/2014...

  • Page 196: Managing Groups Of Devices

    Create new groups and subgroups Add devices to a group for provisioning Add users and administrators for managing or creating groups Create "Default releases" Option CloudGate - Last updated on 14/05/2014...

  • Page 197: Creating Groups

    Click Groups in the menu. Select a group to highlight it. Click Add Subgroup. Enter a name and description, and then click Add. The subgroup appears in the hierarchy below your personal user group. Option CloudGate - Last updated on 14/05/2014...
  • Page 198 195 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 199: Adding Devices To A Group

    TIP If a group is greyed out in the list, it means that you do not have permission to add the selected device to that group. selected device to that group. 6. Click Save. Option CloudGate - Last updated on 14/05/2014...

  • Page 200: Creating Default Releases

    Select a group by clicking the name to highlight it. Click the Default Releases tab. Edit the change release options for each image and click Save to update the "Default Release" with the the new presets. Option CloudGate - Last updated on 14/05/2014...
  • Page 201 198 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 202: Displaying Group Content

    To display the release assignments, click Default Releases. Click Manage products to go to the Content page where you can upload new config files and developer images (for members of the Option developer program). Option CloudGate - Last updated on 14/05/2014...

  • Page 203: Managing Users And Group Administrators

    When you create an account, you are automatically made Admin of your own personal group. group. For managing users and admins, you can do the following tasks: Assign users to a group Remove users from a group Create a group admin Option CloudGate - Last updated on 14/05/2014...

  • Page 204: Assigning Users To A Group

    Admins can assign users. If you are an Admin and the Invite button is still not available, try refreshing your browser. refreshing your browser. Enter the user's email address. Click Make admin to make the user an administrator. Click Send Invitation. Option CloudGate - Last updated on 14/05/2014...
  • Page 205 CloudGate Universe sign up form. Once the user completes the sign up process and logs on to the CloudGate Universe, he or she is added to the group. Option CloudGate - Last updated on 14/05/2014...

  • Page 206: Creating A Group Admin

    : To assign users to a group, you must be an Admin for that group. To create an Admin for a group: Follow the steps for assigning a user. Make sure you click Make admin in the Add User dialog box. Option CloudGate - Last updated on 14/05/2014...

  • Page 207: Removing Users From A Group

    Removing a user from a group does not delete the user or the account from the NOTE: Removing a user from a group does not delete the user or the account from the CloudGate Universe. CloudGate Universe. Option CloudGate - Last updated on 14/05/2014...

  • Page 208: Troubleshooting

    How does the automatic upgrade feature work on the CloudGate Universe? Why does the page display incorrectly? How does connection priority work in conjunction with connection persistence? How to configure CloudGate to switch automatically to 3G when the fixed DSL connection is offline? Option CloudGate - Last updated on 14/05/2014...

  • Page 209: How Does Connection Priority Work In Conjunction With Connection Persistence

    3G interface will be rebooted all the other interfaces can get but if this is unsuccessfull the 3G interface will be rebooted without having to rebooting the CloudGate. without having to rebooting the CloudGate. Option CloudGate - Last updated on 14/05/2014...

  • Page 210: How To Configure Cloudgate To Switch Automatically To 3G When The Fixed Dsl Connection Is

    CloudGate uses to connect to the internet. (See screenshot above) Make sure the CloudGate is connected via fixed DSL line. Reboot the CloudGate. (this will cause the 'Main Ethernet' interface to act as a WAN interface instead of a LAN interface) Option CloudGate - Last updated on 14/05/2014...
  • Page 211 3G network for as long as the fixed DSL connection is offline. When the fixed DSL connection is back online, all traffic will be routed through the ‘Main Ethernet’ interface once again. Option CloudGate - Last updated on 14/05/2014...

  • Page 212: Priority Order Between Remote Login, Dmz, And Port Forwarding Rules

    Port 443 is open for HTTPS Reject everything The DMZ has a lower priority than the remote login and port forwarding rules, so activating the DMZ results in the next routing table: Port 1800 is open for HTTPS Option CloudGate - Last updated on 14/05/2014...
  • Page 213 Port 1800 is open for HTTPS IP forwarding rule 1 IP forwarding rule 2+ Send all incoming data to the address specified in the DMZ Port 443 is open for HTTPS Reject everything Option CloudGate - Last updated on 14/05/2014...

  • Page 214: When Do Automatic Updates Occur

    On-device web interface: Provisioning tab -> Check for updates button CloudGate Universe: Devices tab -> Release Slot tab, Ignore Slot checkbox is unchecked; and there is an update available. Automatic Update Flow Chart Option CloudGate - Last updated on 14/05/2014...
  • Page 215 212 / 215 Option CloudGate - Last updated on 14/05/2014...

  • Page 216: Why Does The Page Display Incorrectly

    Firefox 21.0 Internet Explorer 9(.0.8112.16421) Internet Explorer 10(.0.9200.16540) For the Cloudgate one-device web interface: Internet Explorer 9 Safari 5.1 Firefox (Windows 21.0, Mac 12.0) Chrome (Windows 27.0.1453.110, Mac 26.0.1410.65) Opera (Windows 12.02, Mac 12.10) Option CloudGate - Last updated on 14/05/2014...

  • Page 217: Licenses

    Most of the source code used in the CloudGate is available under free, open source license. The following licenses are used: GPLv2 GPLv3 LGPLv2 LGPLv2.1 DROPBEAR GOBISERIAL LIBCURL LIBGCC LIBJSON LIBUUID LIGHTTPD OPENSSH OPENSSL PCRE ZLIB Option CloudGate - Last updated on 14/05/2014...

  • Page 218: Libjson

    CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Option CloudGate - Last updated on 14/05/2014...

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