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Revision: 12.2021-001
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T-CAM 380 P-SERIES
USER MANUAL
PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON.
IMPORTANT SAFETY INFORMATION INSIDE.
ICI cameras fall under US Federal Law and Export Control.
2105 W. Cardinal Dr. Beaumont, TX 77705
For more information, contact us: (409) 861-0788 | sales@infraredcameras.com | www.infraredcameras.com

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Summary of Contents for INFRARED CAMERAS T-CAM 380 P Series

  • Page 1 Edit Text Revision: 12.2021-001 Industry T-CAM 380 P-SERIES USER MANUAL PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON. IMPORTANT SAFETY INFORMATION INSIDE. ICI cameras fall under US Federal Law and Export Control. 2105 W. Cardinal Dr. Beaumont, TX 77705 For more information, contact us: (409) 861-0788 | sales@infraredcameras.com | www.infraredcameras.com...
  • Page 2 T-CAM 380 P-SERIES USER MANUAL Revision History 07.2021-001 Document created 12.2021-001 Fixed typographical inaccuracies and updated manual layout...
  • Page 3: Table Of Contents

    T-CAM 380 P-SERIES USER MANUAL Contents Disclaimers ���������������������������������������������������������� 6 Terms and Conditions ................. 6 U.S. Government Regulations ............. 6 Copyright ..................... 6 Quality Assurance ................6 Customer Help ..................6 User Notice����������������������������������������������������������� 7 Calibration ................... 7 Accuracy ..................... 7 Cybersecurity ..................7 Disposal of Electronic Waste ............
  • Page 4 T-CAM 380 P-SERIES USER MANUAL 8-12 Rename Images or Videos .............. 27 8-13 Center Point Temperature Measurement ........27 8-14 Hot Spot Temperature Tracking ............. 27 8-15 Cold Spot Temperature Tracking ...........28 8-16 Spot Temperature Measurement ...........28 8-16-1 Move a Spot Temperature Measurement ....... 28 8-16-2 Delete a Spot Temperature Measurement ......
  • Page 5 T-CAM 380 P-SERIES USER MANUAL Cleaning the Germanium Lens............46 Disinfecting the Camera Surface .............46 Device Calibration ................46 Storage ....................46 Troubleshooting �����������������������������������������������������47 10-1 Thermal imager does not power on ..........47 10-2 Thermal imager shuts off unexpectedly ........47 10-3 No thermal image ................47 10-4 Unclear or dark visible images ............47 10-5...
  • Page 6: Disclaimers

    1-3 Copyright © 2021, Infrared Cameras, Inc. All rights reserved worldwide. No parts of the software including source code may be reproduced, transmitted, transcribed or translated into any language or computer language in any form or by any means, electronic, magnetic, optical, manual or otherwise, without the prior written permission of Infrared Cameras, Inc.
  • Page 7: User Notice

    T-CAM 380 P-SERIES USER MANUAL User Notice Calibration Annual calibration to the thermal camera is recommended. Contact customer service to schedule maintenance. Accuracy For very accurate results, we recommend that you wait a minimum of 5 minutes after you have started the camera before measuring a temperature. Cybersecurity After the products are connected to the Internet, they may face risks including but not limited to network attacks, hacker attacks, virus infections, etc.
  • Page 8: Intended Use

    The manufacturer allows himself the right to modify without any preliminary opinion the technical specifications of the product. Scope of Application Infrared Cameras, Inc. issues generic manuals that cover several cameras within a model line. This means that this manual may contain descriptions and explanations that do not apply to your particular camera model.
  • Page 9: Training

    T-CAM 380 P-SERIES USER MANUAL Training To read about infrared training, visit: https://infraredtraininginstitute.com/...
  • Page 10: Safety Information

    T-CAM 380 P-SERIES USER MANUAL Safety Information • Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. •...
  • Page 11 T-CAM 380 P-SERIES USER MANUAL • Do not get water or salt water on the battery or device or permit the device or battery to get wet. Damage to the battery may occur. • Remove any water or moisture on the battery before you install it. Damage to the battery may occur.
  • Page 12: Technical Specifications

    T-CAM 380 P-SERIES USER MANUAL Technical Specifications Pixel Resolution 384 x 288 Accuracy ± 2 °C (± 3.6 °F) or ± 2% Temperature Range -20 °C to 550 °C (-4 °F to 1022 °F) Operation Range -10 °C to 50 °C (14 °F to 122 °F) Storage Range -20 °C to 60 °C (-4 °F to 140 °F) Detector Array...
  • Page 13 T-CAM 380 P-SERIES USER MANUAL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE Memory MicroSD (up to 64 GB) Screen 3.5” color LCD touch screen, 640 x 480 Emissivity Correction 0.01 to 1.0 Measurement Units °C, °F, °K IP Rating IP54 Brightness Adjustable Digital Camera 5 MP...
  • Page 14: Structure

    T-CAM 380 P-SERIES USER MANUAL Structure Appearance and Definitions of Housing Interface Touchscreen Lens Cover Previous/Back (Cancel) Laser OK/Menu Digital Camera Navigation (up, down, left, right) Shutter Trigger Microphone Germanium Lens 13. Review SD Card Slot Power/Laser USB Slot...
  • Page 15: Package Includes

    T-CAM 380 P-SERIES USER MANUAL Package Includes T-Cam device USB to Type-C Cable Battery x2 Battery Charger Power Adapter MicroSD Card ENSURE ALL SYSTEM EQUIPMENT AND COMPONENT ITEMS ARE PRESENT BEFORE BEGINNING INSTALLATION...
  • Page 16: Quick Start Instructions

    T-CAM 380 P-SERIES USER MANUAL Quick Start Instructions Tripod Setup Mount the fully charged T-Cam to a tripod using the ¼-20 mount located on the bottom of the device handle. The T-Cam can be used as a handheld device. MAKE SURE TRIPODS DO NOT BLOCK THE DIRECT PATH OF PERSON(S) TO BE IMAGED TO ENSURE THE EQUIPMENT WILL NOT BE MOVED OR KNOCKED DOWN.
  • Page 17 T-CAM 380 P-SERIES USER MANUAL TURN ON THE CAMERA BY PRESSING AND HOLDING THE POWER BUTTON FOR AT LEAST TWO SECONDS. Power on device. PRESS AND HOLD THE POWER BUTTON FOR MORE THAN 5 SECONDS TO SHUT DOWN THE CAMERA. THE THERMAL IMAGER NEEDS SUFFICIENT WARM-UP TIME FOR THE MOST ACCURATE TEMPERATURE MEASUREMENTS AND BEST IMAGE QUALITY.
  • Page 18: Battery Installation

    T-CAM 380 P-SERIES USER MANUAL Battery Installation MAKE SURE TO HOLD THE CAMERA FIRMLY IN BOTH HANDS WHEN REMOVING OR REPLACING BATTERY OR ATTACHING OR REMOVING THE BATTERY BAY COVER. Hold the camera firmly in both hands Press the grip lines firmly placing a thumb on the grip lines.
  • Page 19 T-CAM 380 P-SERIES USER MANUAL MAKE SURE TO HOLD THE CAMERA FIRMLY IN BOTH HANDS WHEN REMOVING OR REPLACING BATTERY OR ATTACHING OR REMOVING THE BATTERY BAY COVER. To replace a battery held in the Pressing the grip lines, align battery bay push the battery battery cover to battery bay and buckle.
  • Page 20: Memory Card Installation

    T-CAM 380 P-SERIES USER MANUAL Memory Card Installation Insert the Micro-SD Card into the top of the T-Cam device until a clicking sound is heard. DO NOT FORCE MICRO-SD CARD INTO THE SLOT. THE SIDE OF THE CARD WITH CONTACT PINS MUST BE INSERTED FIRST. IF THERE IS RESISTANCE FLIP THE CARD AROUND AND TRY AGAIN.
  • Page 21: Charging Instructions: Option 1

    T-CAM 380 P-SERIES USER MANUAL Charging Instructions: Option 1 Plug the other end of the While a battery is inside the USB cable into an available device, plug the USB Type-C USB port on a computer. end of the USB cable into the top of the T-Cam device.
  • Page 22: Charging Instructions: Option 2

    T-CAM 380 P-SERIES USER MANUAL Charging Instructions: Option 2 REMOVE THE BATTERIES FROM THE DEVICE TO FOLLOW THIS METHOD OF CHARGING. Plug the other end of the USB Plug the USB Type-C end of the USB cable the power adapter. cable into the battery charger.
  • Page 23: Operation Instructions

    T-CAM 380 P-SERIES USER MANUAL Operation Instructions How to Charge the Battery Before using the imager for the first time, charge the battery for a minimum of 5 hours. The battery status is shown by the indicator in the upper-right corner of the screen.
  • Page 24: User Interface

    T-CAM 380 P-SERIES USER MANUAL User Interface The device interface appearance: Date and Time Main Menu Battery Life Center Point Temperature Level & Span Settings Temperature Measurement Points* Sub-menu CENTER POINT, HIGH TEMPERATURE POINT, AND LOW TEMPERATURE POINT ARE ACTIVATED IN THE PRESENTED IMAGE ABOVE. Open the Main Menu Users can access the Main Menu by pressing the OK button or tapping anywhere on the touchscreen display.
  • Page 25: Capture An Image Or Video

    T-CAM 380 P-SERIES USER MANUAL Capture an Image or Video Save images and videos as follows: Find and aim the thermal device at the target. Adjust the focus ring till the image is clear. Pull the Shutter Trigger button to take a photo. Press and hold the trigger button to start recording a video;...
  • Page 26: Review Images Or Videos

    T-CAM 380 P-SERIES USER MANUAL Review Images or Videos When an image or video is captured it will be stored to the MicroSD card. Media can be viewed at any time as follows: Press the Review button to enter the library. Use the Navigation buttons to select the image or video to review.
  • Page 27: Rename Images Or Videos

    T-CAM 380 P-SERIES USER MANUAL 8-12 Rename Images or Videos When an image or video is captured it will be stored to the MicroSD card with a default file name. Media can be renamed at any time as follows: Press the Review button to enter the library. Use the Navigation buttons to select the image or video to review.
  • Page 28: Cold Spot Temperature Tracking

    T-CAM 380 P-SERIES USER MANUAL 8-15 Cold Spot Temperature Tracking Users can turn on cold spot tracking to identify the lowest temperature point in the scene. Measurement results will be displayed in the upper left corner of the screen. Enable cold spot tracking as follows: Press the Menu button or tap the touchscreen to display the Main Menu.
  • Page 29: Line Temperature Measurement

    T-CAM 380 P-SERIES USER MANUAL 8-17 Line Temperature Measurement Users can detect the hottest temperature along a set line as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the measurement icon: Press the OK button to open Sub-menu. Select Line icon: Press and hold;...
  • Page 30: Move An Area Temperature Measurement

    T-CAM 380 P-SERIES USER MANUAL 8-18-1 Move an Area Temperature Measurement Move a temperature area as follows: Create an area temperature measurement. Using the touchscreen, tap-and-drag the area to change its location. Release to set. 8-18-2 Delete an Area Temperature Measurement Delete a temperature area as follows: Using the touchscreen, tap the temperature spot to be deleted.
  • Page 31: Image Alignment

    T-CAM 380 P-SERIES USER MANUAL 8-19-1 Image Alignment When using fusion mode it is important to ensure the image alignment is set correctly to receive the best image. Align the images as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Setting icon.
  • Page 32: Polarity

    T-CAM 380 P-SERIES USER MANUAL 8-19-2 PIP Location Users can change where the Picture-in-Picture (PIP) box appears on screen as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Setting icon. Press the OK button to open Sub-menu. Select Dual-spectrum Registration.
  • Page 33: Auto Gain Control (Agc) And Manual Level & Span Adjustment

    T-CAM 380 P-SERIES USER MANUAL 8-21 Auto Gain Control (AGC) and Manual Level & Span Adjustment To the right of the screen are the AGC and Level & Span controls which plot the surface temperature information detected by the system. The maximum temperature is displayed on the top and the minimum temperature on the bottom.
  • Page 34: Emissivity

    T-CAM 380 P-SERIES USER MANUAL 8-22 Emissivity The correct emissivity value is important in order to receive the most accurate temperature measurement. Emissivity of a surface can have a large effect temperatures the imager observes. To more accurately measure materials with a low emissivity, an emissivity correction is necessary.
  • Page 35: Non-Uniformity Correction (Nuc)

    T-CAM 380 P-SERIES USER MANUAL The following table gives typical emissivity of important materials: Material Emissivity Water 0.36 Stainless steel 0.14 Aluminum plate 0.09 Asphalt 0.96 Concrete 0.97 Cast iron 0.81 Rubber 0.95 Wood 0.85 Brick 0.75 Tape 0.96 Brass plate 0.06 Human skin 0.98...
  • Page 36: Ambient Temperature

    T-CAM 380 P-SERIES USER MANUAL 8-24 Ambient Temperature The imager has temperature compensation to correct environmental sources of energy as this can affect the measurement results. Temperature readings are especially altered when the emissivity of the object is low or the difference between the object temperature and the ambient temperature is large.
  • Page 37: Distance

    T-CAM 380 P-SERIES USER MANUAL 8-26 Distance Adjusting the distance can assist the user obtaining more accurate temperature measurements. Set the distance as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Parameter Settings icon: Press the OK button to open Sub-menu.
  • Page 38: Alarm Settings

    T-CAM 380 P-SERIES USER MANUAL 8-28 Alarm Settings 8-28-1 Enable Alarms By default the imager alarm thresholds are turned off. The user will need to enable the high and low temperature alarms individually. Enable alarms as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu.
  • Page 39: Transferring Image And Video Files To A Computer

    T-CAM 380 P-SERIES USER MANUAL BOTH ALARMS CAN BE ENABLED INDIVIDUALLY OR AS A PAIR, BUT THE USER WILL NEED TO ADJUST THE SETTINGS OF THE TEMPERATURE ALARMS INDIVIDUALLY. THE USER SHOULD ENSURE THE DEVICE IS IN THE PROPER TEMPERATURE RANGE.
  • Page 40: Live Streaming To A Computer

    T-CAM 380 P-SERIES USER MANUAL 8-29-3 Live Streaming to a Computer Users can synchronize the picture in the camera to the PC software for real-time display and analysis. Stream directly to a computer as follows. Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu.
  • Page 41: Wlan Hotspot

    T-CAM 380 P-SERIES USER MANUAL 8-31 WLAN Hotspot Enable the WLAN to transfer images and videos to a mobile device as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu. Select System Settings.
  • Page 42: Date And Time Settings

    T-CAM 380 P-SERIES USER MANUAL PERFORM A FACTORY RESET TO RESTORE DEFAULT SETTINGS. 8-32 Date and Time Settings Change the date and time settings as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu.
  • Page 43: Display Brightness Settings

    T-CAM 380 P-SERIES USER MANUAL PERFORM A FACTORY RESET TO RESTORE DEFAULT SETTINGS. 8-34 Display Brightness Settings Users can change the brightness settings as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu.
  • Page 44: Device Information

    T-CAM 380 P-SERIES USER MANUAL 8-36 Device Information Access information about the device as follows: Press the Menu button or tap the touchscreen to display the Main Menu. Select the Settings icon: Press the OK button to open Sub-menu. Select System Settings. Press the OK button.
  • Page 45: Factory Reset The Device

    T-CAM 380 P-SERIES USER MANUAL PERFORMING FACTORY RESET ERASES CUSTOMIZED USER CONFIGURATIONS STORED ON THE DEVICE AND RESTORES THE ORIGINAL DEFAULT SETTINGS PROGRAMMED BY THE MANUFACTURER. THE PROCESS CANNOT BE UNDONE. 8-38 Factory Reset the Device If measurements are skewed the user should try adjusting the emissivity and ambient temperature before attempting to restore factory setting.
  • Page 46: Cleaning And Maintenance

    T-CAM 380 P-SERIES USER MANUAL Cleaning and Maintenance 9-1 Cleaning the Germanium Lens Do not use corrosive chemicals on the optical glass components. The germanium window surface is coated with anti-reflection coating. Dust, grease, and fingerprints will produce harmful substances and lead to a decline in performance, or cause scratches.
  • Page 47: Troubleshooting

    T-CAM 380 P-SERIES USER MANUAL Troubleshooting If the user encounters any problems while using the imager, refer to the following options. If the problem persists, disconnect the power and contact the customer support department. 10-1 Thermal imager does not power on •...
  • Page 48: Camera Out Of Focus

    T-CAM 380 P-SERIES USER MANUAL 10-6 Camera out of focus • Adjust focus ring 10-7 Memory card error • Insert memory card...
  • Page 49: About Ici

    Additionally, our ICI 7320 was awarded “Product of the Month” by NASA*. Originally named Texas Infrared (still DBA), Infrared Cameras, Inc. has been in business since March, 1995. Thank you for your dedicated and continued support.

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