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Troubleshooting
Paper Jam (Jam1)
Paper
NO
stopped before
the OPC?
YES
Check the LSU and
if it has the defect
replace it
Adjust the paper guides to fit the
paper width
The force of springs pressing the
developer is weak
-> Check guide-DEVE
4-26
Paper
NO
stopped before
paper exit sensor
the fuser?
YES
rolled around the
Remove the fuser, remove
the paper and replace the
pressure roller, if necessary
NO
Severe skew
when feeding?
YES
The
actuator of
NO
works OK?
YES
Is the paper
NO
presseure
roller?
YES
Remove any factors
The paper
came out through
between fuser and
developer?
YES
Too thin
or sensitive paper to
static electricity?
YES
Use the recommended
paper
Check the actuator exists and its
operation and around the engine board
-> Replace
Check the roller
Feeds
NO
and ribs of fuser
multiple pages?
are in place, and
remove burrs, if
any
-> Remove the
YES
factors of jam
NO
Check the input path
to the fuser (such as
mis-assembly)
Check guide transfer
NO
is grounded Check
the shutter prevents
feeding
Samsung Electronics
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