LG WD1013ND Owner's Manual
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LG WD1013ND Owner's Manual

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OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
WD1013NDW
WD1013NDE
MFL69306275
Copyright © 2017 LG Electronics Inc. All rights reserved
www.lg.com

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Summary of Contents for LG WD1013ND

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. WD1013NDW WD1013NDE www.lg.com Copyright © 2017 LG Electronics Inc. All rights reserved MFL69306275...

  • Page 2: Table Of Contents

    Adding Cleaning Products ..............19 Control Panel ..................21 Programme Table ................22 Option Programme ................25 SMART FUNCTIONS ..........29 Using LG SmartThinQ Application ............29 Using Smart Diagnosis™ ..............31 MAINTENANCE ............32 Cleaning Your Washing Machine ............32 Cleaning the Water Inlet Filter .............32 Cleaning the Drain Pump Filter ............33 Cleaning the Dispenser Drawer............34...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.

  • Page 4: Important Safety Instructions

    Important Safety Instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following: Installation • Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
  • Page 5 Improper use can cause fire or an explosion. • In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. • Do not lean or push down on the door excessively, when the appliance door is open.
  • Page 6 Maintenance • Securely plug the power plug in the socket outlet after completely removing any moisture and dust. • Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance.
  • Page 7 Disposal • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging material can cause suffocatoion. •...

  • Page 8: Installation

    INSTALLATION Parts Transit bolts Power plug Drawer Control panel Drum Door Drain hose Drain plug Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet Accessories Cold supply hose (1EA) Spanner Elbow bracket (Option: Hot (1EA)) (for securing drain hose) Anti–slip sheets (2EA) Caps for covering transit bolt holes Tie strap...

  • Page 9: Specifications

    Specifications Model WD1013NDW WD1013NDE Wash Capacity 13 kg Power Supply 220 - 240 V~, 50 Hz Size 645 mm (W) x 770 mm (D) x 940 mm (H) Product Weight 77 kg Max. Watt 1900 - 2100 W Permissible Water pressure 0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm²) •...

  • Page 10: Installation Place Requirements

    • Repairs to the appliance must only be carried out it is supplied by LG electronics for this model. by qualified personnel. Repairs carried out by • Make sure that air circulation around the appliance is inexperienced persons may cause injury or serious not impeded by carpets, rugs, etc.

  • Page 11: Unpacking And Removing Transit Bolts

    Unpacking and Removing Transit Install the hole caps. Bolts • Locate the hole caps included in the accessory pack and install them in the shipping bolt holes. Lift the appliance off the foam base. • After removing the carton and shipping material, lift the appliance off the foam base.

  • Page 12: Using Anti-Slip Sheets (Optional)

    • You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre. • Do not place the washer on an elevated surface, plinth or stand, unless the stand is manufactured by LG and Ensure the appliance is level. is intended for use with this model.

  • Page 13: Leveling The Appliance

    Leveling the Appliance Connecting Supply Hose If the floor is uneven, turn the adjustable feet as required • Water supply pressure must be between 0.1 MPa and (Do not insert pieces of wood etc. under the feet). Make 0.8 MPa (1.0‒8.0 kgf/cm sure that all four feet are stable and resting on the floor •...
  • Page 14 Connecting Hose to Water Tap Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Connecting Screw-Type Hose to Tap with Tighten the four fixing screws. Thread Screw the hose connector onto the water supply tap. Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the...
  • Page 15 Connecting Hose to Appliance Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Attach the hot water line to the hot water supply on the Tighten the four fixing screws and the adapter ring back of the washer.

  • Page 16: Installing The Drain Hose

    Installing the Drain Hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage.

  • Page 17: Operation

    OPERATION Using the Washing Machine Choose the desired washing cycle. • Press the programme button repeatedly or turn Before the first wash, select a washing programme, the cycle selector knob until the desired cycle is allow the washing machine to wash without clothing. selected.

  • Page 18: Sorting Laundry

    Sorting Laundry Caring before loading. • Combine large and small items in a load. Load Look for a care label on your clothes. large items first. • This will tell you about the fabric content of your • Large items should not be more than half the garment and how it should be washed.

  • Page 19: Adding Cleaning Products

    Adding Cleaning Products NOTE • Do not let the detergent harden. Doing so may lead to Detergent Dosage blockages, poor rinse performance or bad odours. • Full load : According to manufacturer’s • Detergent should be used according to the instruction recommendation.
  • Page 20 Adding Fabric Softener Using tablet Open the door and put tablets into the drum. • Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly. Load the laundry into the drum and close the door.

  • Page 21: Control Panel

    Control Panel Power button Programme dial • Press the Power button to turn the washing • Programmes are available according to laundry machine on. type. • To cancel the Time Delay function, the Power • Lamp will light up to indicate the selected button should be pressed.

  • Page 22: Programme Table

    Programme Table Washing Programme Maximum Proper Programme Description Fabric Type Load Temp. Weight Coloured fast garments (shirts, 40 °C Provides better performance by nightdresses, pajamas, etc) Rated Cotton (Cold to combining various drum motions. and normally soiled cotton load Capacity 60 °C) (underwear).
  • Page 23 Maximum Proper Programme Description Fabric Type Load Temp. Weight Coloured fast garments (shirts, 40 °C Provides less noise and vibration nightdresses, pajamas, etc) Silent Wash and saves money by using overnight 5.0 kg (Cold to and normally soiled cotton load electricity.
  • Page 24 Extra Options Programme Time Delay Turbo Clean™ Custom PGM Add Item Crease Care ● ●** ● ● ● Cotton ● ● ● ● ● Heavy Stain ● ● ● ● ● Baby Care ● ● ● ● ● Hygiene ● ●...

  • Page 25: Option Programme

    Option Programme Add Item Use this function to add loads or remove the foreign Time Delay material. You can set a time delay so that the washing machine Press the Add Item button. will start automatically and finish after a specified time interval.
  • Page 26 Custom PGM Wash Custom PGM programme allows you to store a Soak customized wash cycle for future use. Use this mode to wash normal clothes or thick and Press the Power button. heavy clothes which are excessively dirty. Select a washing programme. Pre Wash If the laundry is heavily soiled, the Pre Wash cycle is Select the option.
  • Page 27 Spin Child Lock ( • Spin speed level can be selected by pressing the Spin Select this function to lock the buttons on the control button repeatedly. assembly to prevent tampering. - Extra High / High / Medium / Low / Extra Low Locking the control panel •...
  • Page 28 • You must first connect to a gateway and register your and configuring the Wi-Fi connection. appliance in order to use the Remote Start function. • You can download a desired cycle through the 'LG SmartThinQ' app. For more information on each cycle, To use Remote Start: refer to the 'LG SmartThinQ' app.

  • Page 29: Smart Functions

    Check the distance between the appliance and the router manual. wireless router (Wi-Fi network). • LG SmartThinQ is not responsible for any network • If the distance between the appliance and the connection problems or any faults, malfunctions, or wireless router is too far, the signal strength errors caused by network connection.
  • Page 30 NOTE NOTE • If you change your wireless router, your Internet • If you choose the simple login to access the LG service provider or your password after registering the SmartThinQ application, you must go through the appliance, please delete it from the LG SmartThinQ appliance registration process each time you change Settings →...

  • Page 31: Using Smart Diagnosis

    Use this function if you need an accurate diagnosis by • For best results, do not move the phone while an LG Electronics customer information centre when the the tones are being transmitted. appliance malfunctions or fails. • If the call centre agent is not able to get an Smart Diagnosis™...

  • Page 32: Maintenance

    MAINTENANCE Cleaning the Interior WARNING • Unplug the washing machine before cleaning to avoid • Use a towel or soft cloth to wipe around the washing the risk of electric shock. Failure to follow this warning machine door opening and door glass. may result in serious injury, fire, electric shock, or •...

  • Page 33: Cleaning The Drain Pump Filter

    Cleaning the Drain Pump Filter After cleaning, refit the pump filter cap by turning it to the right and insert the drain plug back onto the • The drain filter collects threads and small objects left drain tube. in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.

  • Page 34: Cleaning The Dispenser Drawer

    Cleaning the Dispenser Drawer Tub Clean Detergent and fabric softener may build up in the Tub Clean is a special cycle to clean the inside of the dispenser drawer. Remove the drawer and inserts and washing machine. check for buildup once or twice a month. A higher water level is used in this cycle at higher spin speed.

  • Page 35: Caution On Freezing During Winter

    Caution on Freezing During • After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the Winter hose facing downwards. • When frozen, the product does not operate normally. Install the product where it will not freeze during winter.
  • Page 36 How to Handle Freezing • When water is removed completely from the drum, close the drain tube plug used for removal of residual • Make sure to empty the drum, pour warm water of water, choose a washing programme, and press the 50–60 °C up to the rubber part inside the drum, close Start/Pause button.

  • Page 37: Troubleshooting

    TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
  • Page 38 Symptoms Reason Solution Water in the washing Drain hose is kinked or clogged. • Clean and straighten the drain hose. machine does not drain The drain filter is clogged. • Clean the drain filter. or drains slowly Electrical power cord may not be plugged in or connection may be •...
  • Page 39 Symptoms Reason Solution • Do not overload. Check that the washing machine is draining properly to extract adequate water from the Dry problem Check water supply. load. Clothes load is too small to tumble properly. Add a few towels. • Turn off water supply tap. •...
  • Page 40 • Find the Wi-Fi network connectedto The password for the Wi-Fi that you your smartphone and remove it,then are trying to connect to is incorrect. register your appliance on LG SmartThinQ. • Turn off the Mobile data of your Mobile data for your smartphone is smartphone and register the turned on.

  • Page 41: Error Messages

    Error Messages Symptoms Reason Solution Water supply pressure is not • Check another tap in the house. adequate in area. Water supply taps are not • Fully open tap. completely open. Water supply hose(s) are kinked. • Straighten hose(s). The filter of the supply hose(s) •...
  • Page 42 Symptoms Reason Solution Door is not closed properly. • Close the door completely. If ‘ ’ is not released, call for service. Door sensor has malfunctioned. • Unplug the power plug and call for Thermistor control error. service. • Close the water tap. Water overfills due to a malfunction or excessively high •...
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