Troubleshooting - Fujitsu Lifebook C2010 User Manual

B5FH-5971.book Page 63 Thursday, May 23, 2002 4:13 PM

TROUBLESHOOTING

This section contains troubleshooting information, including causes and actions, for problems you may find while
using this device.
Troubleshooting Table
Problem
An exclamation mark A failure to
(!) or cross (x) is recognize the device.
attached to [Intersil
A failure in installing
PRISM Wireless LAN
the driver.
PCI Card].
Other computers are The network has not
not displayed when been set up correctly.
the [Network
Computer] icon is
double-clicked.
It takes time before
the network is
searched and the
computer connected
is displayed.
A failure in installing
the driver.
The TCP/IP protocol
is not installed, or,
the IP address is not
set correctly.
The TCP/IP protocol
is not installed, or,
the IP address is not
set correctly.
No communication
due to poor radio
signal.
Possible Cause
Restart the computer.
Restart the computer.
Check the setting for the protocol, workgroup, and sharing.
To check this, you need a different procedure, depending upon the
operating system that you use. Refer to the appropriate section of
this chapter.
Perform the following steps to search for the computer.
I Click [Start] -> [Search] -> [Other Computers].
Enter the computer name that you are connecting to in [Name],
I
and click [Search].
Double-click the icon of the computer that has been searched.
I
Make sure that the driver is correctly installed.
Make sure that the TCP/IP protocol is installed. To check this, you
need a different procedure, depending on the operating system that
you use. Refer to the appropriate section of this manual.
If the TCP/IP protocol is installed, do the following to check the IP
address:
1. Windows 2000:
Click [Start] -> [Programs] -> [Accessories] -> [Command
Prompt].
Windows XP:
Click [Start] -> [All Programs] -> [Accessories] -> [Command
Prompt].
2. Enter "IPCONFIG" command, and press [Enter].
(If your hard disk is C drive, enter
C:\>ipconfig)
Check that the IP address is correctly displayed under the IP Address.
Example:
IP address: 10.0.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
Shorten the distance between computers or remove visible obstacles
between them, and retry the connection.
U s i n g t h e W I r e l e s s L A N
Possible Solution
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