Level 2 Repair Process; Warranty Check And Visual Inspection; Warranty Confirmation Of L1 - Alcatel MK20X Repair Document

L2 Repair Document

1 Level 2 repair process

Please refer to <L2 repair process> in support (CSS/RSH) website for details.

2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

Check the warranty status of the product on Proof Of Purchase ( POP) Check the
1)
manufacturing date. Using the date code on commercial product label and match it
with the date code matrix hereafter.
 Humidity sensitive label
If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
1). Liquid was detected by humidity sensitive label.
2). Position of humidity sensitive sticker.
Rev.
1.0
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MK20
Level 2 Repair Document
TCL
Communication Ltd.
Page
4/23