Customer Service - Siemens LR16RBQ20 User Manual And Assembly Instructions

Ceiling-mounted ventilation system
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WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
Malfunctions
Fault
The appliance is not working.
The lighting does not work.
Remote control not working.
In the LED display, the LEDs
flash one to five times after the
appliance is switched off.
The lighting automatically
switches on as soon as the appli-
ance is connected to the power
supply.
LED 1 flashes in the LED display. The grease filters are saturated.
LED 2 flashes in the LED display. The odour filters are saturated.

Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on troubleshooting in these instructions
or on our website. If this is not the case, contact our
after-sales service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims, we will make sure that your
appliance is repaired by trained after-sales technicians
using genuine spare parts, including after the manufac-
turer's warranty has expired.
Cause
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.
Different causes are possible.
The batteries are flat.
The batteries are almost empty.
Demo mode is switched on.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
troubleshooting
Connect the appliance to the power sup-
ply.
Check the circuit breaker in the fuse box.
Check whether the lighting in your kitchen
or other appliances are working.
Call the after-sales service.
→ "Customer Service", Page 13
Defective LED lights may be replaced by
the manufacturer, their customer service
or a qualified technician (electrician) only.
→ "Replacing the batteries in the remote
control", Page 12
→ "Replacing the batteries in the remote
control", Page 12
Press and hold ⁠  and ⁠  for approx. three
seconds.
→ "Cleaning grease filters in the dish-
washer", Page 11
→ "Cleaning grease filters manually",
Page 11
Change the odour filter. → Page 12
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
Customer Service en
13

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