EnGenius EDS5255 User Manual

EnGenius EDS5255 User Manual

2megapixel full hd bullet camera
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Business Solutions
EDS5255
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2Megapixel Full HD Wireless Bullet Network Camera

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Summary of Contents for EnGenius EDS5255

  • Page 1 Business Solutions EDS5255 2Megapixel Full HD Wireless Bullet Network Camera...
  • Page 2: Table Of Contents

    Table of Content Product Overview ......................................... 6 1.1. Introduction ......................................... 6 1.2. Read Before Using ......................................7 1.3. Key Features ......................................... 8 1.4. Package Contents ......................................9 1.5. Physical Description ....................................10 Installation ......................................... 11 2.1. Hardware Setup ......................................11 2.2.
  • Page 3 Time ........................................... 62 5.4.4. PC Storage Path ......................................63 5.4.5. Firmware ........................................64 5.4.6. Backup ........................................67 5.4.7. Reboot/Reset to Default .................................... 72 5.4.8. Language ........................................73 5.5. Network ........................................74 5.5.1. IP Configuration ......................................75 5.5.2. EnGenius Cloud Service ..................................... 79...
  • Page 4 5.5.3. UPnP ........................................... 84 5.6. Wireless........................................85 5.6.1. Basic ........................................... 85 5.6.2. WPS ..........................................88 5.6.3. AP Profile ........................................90 5.7. Media ......................................... 91 5.7.1. Video .......................................... 92 5.7.2. Camera ........................................94 5.7.2.1. Light Setting ....................................... 95 5.7.2.2. Flicker Control ....................................98 5.7.2.3.
  • Page 5 5.10.2. Edit User ........................................127 5.10.3. Delete User ....................................... 129 5.10.4. Push Message Mobile List ..................................131 Camera Connecting to EnGenius Router ................................. 132 5.11. Enable Router Storage Function ................................135 5.12. Camera Profile ......................................139 5.12.1. Add Profile ........................................ 139 5.12.2.
  • Page 6 7.1.2. Step 2: Configure Motion Detection ................................ 157 7.1.3. Step 3: Configure Event Action ................................158 Trouble Shooting ......................................159 8.1. Viewing Your Video ....................................159 8.2. Networking ....................................... 161 8.3. Security and Privacy ....................................162 8.4. Cloud Video Services....................................163 Appendix ..........................................
  • Page 7: Product Overview

    1. Product Overview The EDS5255 is a 2-Megapixel Day & Night wireless Bullet Network Camera which adds surveillance capability to a variety of network environments. With a built-in removable mechanical IR-cut filter, it helps users keep an eye on what matters and get notified by what just happened on demand allowing 24/7 monitoring remotely.
  • Page 8: Read Before Using

    1.2. Read Before Using For users’ convenience, the camera is configured with DHCP enabled by default which allows the camera to get an IP address for itself automatically. This applies to majority of the surveillance network settings. However, if you are connecting the product in an office (or any public setting), you may need to consult the IT department in charged for IP setting detail to avoid IP address conflict.
  • Page 9: Key Features

     Supports Simultaneous Dual-Stream Recording with High Speed H.264 Encoding  Multiple Storage Options—Samba/FTP Client to Save to an External Storage  Supports Push Message and Play Back on Smart Devices triggered by Motion  EnGenius Cloud Services Supported (Apps and Web-based Services)
  • Page 10: Package Contents

    1.4. Package Contents The package should contain all of following items shown below.
  • Page 11: Physical Description

    1.5. Physical Description...
  • Page 12: Installation

    2. Installation 2.1. Hardware Setup Before installing the camera, please make sure the camera is properly configured and tested before hardware installation especially if it is mounted on a wall. Please also make sure the power outlet is available near the installation site. Basic Connection (without PoE) A) Connect the camera to a switch via Ethernet Cable.
  • Page 14 Power over Ethernet (PoE) Connection A) When connecting to PoE-Enabled Switch: The camera is PoE compliant, please connect the Ethernet Port from the Cable Harness to a PoE-enabled Switch using single Ethernet Cable.
  • Page 15 B) When connecting to a non-PoE Switch: Connect the camera to a non-PoE Switch via PoE Injector (optional).
  • Page 16: Wall Mount

    2.2. Wall Mount  Locate an area on the wall and make sure the area is capable of supporting the weight of camera.  Mark and drill pilot holes aligning to the screw holes at the base of mounting bracket. ...
  • Page 17 Please loosen the screw-A/B before you turn the camera housing to do vertical and rotation. Align the camera to the correct field of view and tighten the screw-A/B to lock it into the place.
  • Page 18: Ip Camera Connection

    2.3. IP Camera Connection Before setting up the camera with your router, please ensure the Internet is ready. When camera is configured with the router with Internet connection, you can then access the camera through the Internet anytime anywhere. This section will guide you through the connection setup.
  • Page 19: Connecting Via Ethernet Cable

    2.3.1. Connecting via Ethernet Cable Connect the camera to the router on the LAN ports with a network RJ45 Ethernet cable (shown below). You may use the cable that came with the package for initial setup; however, you may be required to switch to wireless setting or purchase a longer cable to extend the camera for longer range.
  • Page 20: Accessing The Camera After Installation

    3. Accessing the Camera after Installation There are several ways to get access to your camera on your network. You should probably have a setup similar to the following diagram. You can manage the camera using your PC, Laptop, Tablet or iOS/Android based on mobile phone; we will call it management station in the following context.
  • Page 21: Managing Using Pc Or Laptop

    3.1.1. EnViewer Finder EnViewer Finder is a tool provided by EnGenius that helps you discover the camera within a local network. You should be able to find the tool inside the CD. Please install the tool to your management station desktop for quick access when you need it. Please take note of the IP address shown.
  • Page 22 The camera list at the center displays the discovered cameras currently connected to your router (local network). If you do not find the one you intend to configure, please click on Refresh to rescan the network until it appears on the list. Please turn off any heavy-loading applications such as P2P that may occupy your network.
  • Page 23 Go to DDNS setting Go to Camera Video Configuration setting Upgrade the current camera firmware Reset the current camera to factory default Reboot/restart the current camera...
  • Page 24 EnViewer Finder: Network...
  • Page 25 MODE: There are three modes that your camera can get its IP address. DHCP, Manually, or PPPoE. DHCP: It is the most popular way in the home network setting. It will request IP address from your router automatically. The requirement is that your router should enable DHCP (which is basically the default setting for most of the home router vendors).
  • Page 26 PPPoE: If you are connecting to the Internet without going through your router, you can connect the camera directly to your modem (given that your Internet service is using PPPoE protocol). Please consult your local ISP provider for more detail. Basically, the PPPoE setting is exactly the same as your router.
  • Page 27 System Time: Like any other surveillance system, time is essential because we want to keep track of the time of the events recorded or detected by the camera. By default, the camera is connected to a public NTP server (pool.ntp.org) and its time is always synchronized with the server over the Internet.
  • Page 28 Authorization: You may change the Password of ‘admin’ or Camera Name here. Please note that, once you changed the password. You will need to provide your new password next time upon login to the camera through EnViewer Finder or Web Browser. The Camera Name is the camera host name that represents the identity of the camera.
  • Page 29: Enviewer Finder: Ddns

    3.1.1.1. EnViewer Finder: DDNS...
  • Page 30 Default DDNS name: Each camera has a unique DDNS name printed on the back of your camera. It is the default DDNS name. DDNS Alias: You may try to rename it (alias) to a name so that you can memorize it better. For instance, you can use your initials with your birthday as a combination;...
  • Page 31: Enviewer Finder: Config

    3.1.1.2. EnViewer Finder: Config...
  • Page 32 The URLs are provided for your reference. There are many 3 party media player that supports RTSP streams. You can provide these URLs to those players and view the camera streams in real time. Resolution Usually you do not need to worry about this page setting. However, you may need to know that the camera has two concurrent video streams running at the same time.
  • Page 33 Codec This setting determines what codec used for video compression. Please use the default for optimized performance. The compression method affects overall performance and media file size. The options are reserved for advanced purposes only. Max frame rate This setting determines how many frames are taken per second. This setting affects the quality of the video. High frame rate results in smoother video but larger video file.
  • Page 34: Enviewer Finder: Upgrade

    3.1.1.3. EnViewer Finder: Upgrade EnViewer Finder also allows you to upgrade your camera firmware. The product feature may improve over time, you may check EnGenius official web site for the latest firmware. New firmware may contain bug fixes or feature improvement; please download the latest firmware file to your local computer first before proceeding further: Click Browse and select the firmware file you downloaded.
  • Page 35: Enviewer Finder: Reset

    3.1.1.4. EnViewer Finder: Reset You can reset the camera to its factory default state and your settings on the camera will be erased. Note: It will take a while for the camera to come back on again. Therefore, the camera will not appear on the camera list if you rescan the network before it resets to default and boots up.
  • Page 36: Enviewer Finder: Reboot

    3.1.1.5. EnViewer Finder: Reboot You can reboot the camera on EnViewer Finder if the camera stops responding for unknown reason. Click on Yes to proceed. Note: It will take a while for the camera to come back on again. Therefore, the camera will not appear on the camera list if you rescan the network before it boots up.
  • Page 37: Web Browser

    IP Address: 192.168.0.101 If you are using EnGenius Intelligent Router or IoT Gateway please proceed to Manage camera over EnGenius Router chapter. If not, please proceed to First Time Basic Setting chapter for more detail guide on camera initial settings.
  • Page 38 EnGenius Router/Gateway If you are using EnGenius Intelligent Router or IoT Gateway, you can manage the camera through the router management interface. The benefit of this is that you can manage both the router and the camera on a single integrated user interface. Please refer to Manage camera...
  • Page 39: Manage Using Tablet Or Mobile Phones

    3.2. Manage using Tablet or Mobile Phones You can manage your camera over Tablet or Mobile Phones using the free EnGenius APP EnViewer. EnViewer currently supports the two most popular Android and iOS platforms. Please search the keyword “EnViewer” in Google Play or iOS Store.
  • Page 40: First Time Basic Settings

    4. First Time Basic Settings Open your browser and type in the camera IP (e.g. 192.168.0.103) address or the given DDNS name printed on the label on the back of your camera (e.g. 0f9e76a.engeniusddns.com) using a regular web browser.
  • Page 41 Enter the default username admin and password admin. Click Login to proceed. For the first time of login, you will be informed to download and install “WebCMS”. Please click on “Download WebCMS“ to start download (you will be required to have Internet connection on your router). WebCMS enables browsers to support camera feature. Don’t worry if you are prompted with a different version number because the software upgrades from time to time.
  • Page 42 If prompted with the following question, click on Save (Internet Explorer). Save the downloaded file.
  • Page 43 Once download is completed, you MUST close all the browsers before install WebCMS. Double click on WebCMS to install the program. You may not have noticed, the installation is very fast, it only takes a few seconds for WebCMS to be installed.
  • Page 44 When installation is completed, open the browser and login into the camera again. You should be able to see the camera viewer in live as shown below. If you do not see the viewer that means you did not install WebCMS properly or try login using other browsers. NOTE: If you are seeing grey color in the viewer, it is because the camera has detected insufficient of light in the room and enabled night vision mode automatically.
  • Page 45: Setting The Interface Language

    4.1.1. Setting the Interface Language First of all you may want to change the user interface language. The default factory language is English. To change the language, click on icon the make the change. On the language list, click to select the one you feel comfortable with from the list. The user interface with refresh automatically with your chosen language.
  • Page 46: Changing The Camera Name

    4.1.2. Changing the Camera Name On the management page, click to access the configuration Main Menu. On the Main Menu, select Network  UPnP Then, you may want to assign the camera with proper names for better identification if you have several cameras at the same time. Meaningful names such as living room, kitchen, baby room or any other descriptions you find suitable to describe the space being monitored.
  • Page 47 Hostname: Enter a new name into this field Click Apply to change the camera name.
  • Page 48: Setting The Camera Time

    4.1.3. Setting the Camera Time It is crucial to setup camera time properly so that scheduling can be arranged and events be recorded with accurate date and time. On the Main Menu, select System Time Please refer to Chapter 5 for time setting detail.
  • Page 49: Setting The Storage Folder

    4.1.4. Setting the Storage Folder The Storage Folder is the location where media files will be placed. On the Main Menu, select System  PC Storage Path Please refer to Chapter 5 for detail setting...
  • Page 50: Adding A User Account

    4.1.5. Adding a User Account On the Main Menu, select User Management  User Account Please refer to Chapter 5 for User Management for adding a User.
  • Page 51: User Interface

    5. User Interface Camera management page allows you to view and configure the camera at real time. This chapter will introduce all supported features and detail configurations.
  • Page 52: Navigation Panel

    5.1. Navigation Panel...
  • Page 53 The Navigation Panel is located at the top-right corner of the page. Since there are two different user levels (Administrator and Viewer), the functions shown on the Navigation Panel also vary accordingly. For more information about user account, please refer to User Management section.
  • Page 54 Logout...
  • Page 55: Live View Settings

    5.2. Live View Settings...
  • Page 56 The Live View Management menu is located at the right side of the page. There are two streams running concurrently: Stream1 (1920x1080) and Stream2 (640x360). Stream1 has the higher resolution than stream2. Stream2 serves lower resolution for mobile devices which has smaller screens. You can preview each stream at real time by selecting it from the list.
  • Page 57 This switch will hide the browser and expand the view to full screen. You can press ESC button to cancel the full screen mode. ePTZ display the digital zoom in for the region of interest, use your mouse to move the green window at the left bottom to the area you intend to monitor.
  • Page 58: Main Menus

    Toggle this button to start recording movie clip at real time. Click on the button to start recording. Please note that when icon changed to purple icon the camera is recording. To stop recording, simply click the button again. 5.3. Main Menus Only Administrator Users can get access to Main Menus.
  • Page 60: System

    5.4. System The System setting menu consists of system related configurations.
  • Page 61: Status

    5.4.1. Status Status Page displays the detail system level information on the page including current time, firmware version, DDNS name, IP address and etc.
  • Page 62: Service Port

    5.4.2. Service Port The default setting is as follows. This is only reserved for advanced users who want to keep certain ports for other particular services. Changing the ports will result in unexpected result. Unless necessary, please keep the default setting.
  • Page 63: Time

    5.4.3. Time Like any other surveillance system, time is essential because we want to keep track of the time of the events recorded or detected by the camera. By default, the camera is connected to a public time server (pool.ntp.org) and its time is always synchronized with the server over the Internet.
  • Page 64: Pc Storage Path

    5.4.4. PC Storage Path Folder Path: click “Browse” to change the path Snapshot File Type: support image format JPG, PNG & BMP Recording File Type: support format AVI & MP4 Compression rate comparison (High to Low): JPG > PNG > BMP MP4 >...
  • Page 65: Firmware

    5.4.5. Firmware The product feature may improve over time; you may check EnGenius official web site for the latest firmware. New firmware may contain bug fixes or feature improvement which is beneficial to you. Either download the latest firmware file to your local computer or use Auto Firmware Upgrade when Internet connection is available. For...
  • Page 66 Select the downloaded new firmware then click on Open.
  • Page 67 Click Apply to start upgrading the firmware. It may take a moment for the upgrading process, please wait patiently. WARNING: Do not turn off the device in the middle of upgrade process. Terminating the device during the process will damage the device and may cause the device to fail.
  • Page 68: Backup

    5.4.6. Backup There are times that you may want to test new settings or keep different settings for different application scenarios. You can do this with following steps:  Save Settings Click Save to initiate setting backup process.
  • Page 69 Click Save to store the file to the chosen location.
  • Page 70  Restore Settings Click on Browse to select the backup file.
  • Page 71 Choose the configuration file and click on Open. Click on Upload to start storing process.
  • Page 72 It may take a moment for the uploading process, please wait patiently. WARNING: Do not turn off the device in the middle of the upload. Terminating the device during the process will damage the device and may cause the device to fail.
  • Page 73: Reboot/Reset To Default

    5.4.7. Reboot/Reset to Default There may be times that you feel like to restore the settings to factory default. To reset to default click on the button Reset to Default If the camera for some reason stop responding or acting abnormally, you can choose to Reboot the Device. If the device still does not recover to normal operation, please consider to perform a hard reset (unplug and re-plug the power adapter).
  • Page 74: Language

    5.4.8. Language The default User Interface language is English, you can change the language with just a mouse click. On the language list, click to select the one you feel comfortable with from the list. The user interface with refresh automatically with your chosen language.
  • Page 75: Network

    5.5. Network The Network setting menu consists of Network related configurations.
  • Page 76: Ip Configuration

    5.5.1. IP Configuration Each camera should be assigned with an IP address in the network for identification. IP Configuration setting allows you to change the method with which the camera obtains its IP address. The default setting Dynamic IP (DHCP) is applicable to most of the application scenario. However, advanced users can also change to Static IP or PPPoE whichever suit the purpose.
  • Page 77 Static IP If your network requires Static IP, you need to specify the detail IP settings similar to above. Please note that, if you are managing your camera in local network similar to the example shown above, you will need to configure your management PC/Laptop under the same domain.
  • Page 78 PPPoE If you are connecting to the Internet without going through your home router, you can connect the camera directly to your modem (given that you are using PPPoE for your Internet service). Please consult your local network service provider for more detail. Basically, the PPPoE setting is exactly the same as what your home router.
  • Page 79 Dynamic IP (DHCP) MAC Address: Type in the MAC address to insert the local MAC address into the field. Click Apply when configuration is done to activate new settings. Note: If you have a working Internet connection through your router, there is no need to type in the MAC address. Providing such MAC address only if the IP address assigner binds each IP with a specific MAC address.
  • Page 80: Engenius Cloud Service

    5.5.2. EnGenius Cloud Service You must Enable EnGenius Cloud first and then choose the Type.
  • Page 81 A key part about EnGenius Cloud Service is DDNS. Dynamic DNS (DDNS) is a type of DNS that works with dynamic IP address. DDNS keeps update its mapping regularly and ensures a consistent matching so that your device can be accessed over the Internet using a fixed DDNS name.
  • Page 82 Default DDNS: shows the default DDNS Alias DDNS Name: You may find that your DDNS is too difficult to remember. EnGenius provides free DDNS name registration as long as the alias is not yet been taken other EnGenius product users. You can check the availability by clicking on the button Availability Check for verification.
  • Page 83 You can check with your local Internet Service provider for WAN IP address refresh time. The default setting is 24HR (which means DDNS server will check the synchronization every 24 hours). Normally, the default setting 24HR is okay for most cases. DDNS Status: when working properly, it should show “Connected”.
  • Page 84 If you prefer to use third-party DDNS server, you can choose this option. The current supported third-party DDNS services are 3322(qdns), DHS, DynDNS, ZoneEdit and CyberGate. Choose the one that best suits your purpose. You should provide your account information so that the camera can communicate with the selected DDNS vendor. Your third-party DDNS service account credential should include the following information.
  • Page 85: Upnp

    5.5.3. UPnP Universal Plug and Play (UPnP) allows the other device to detect the presence of the camera so that communication become possible. You should enable UPnP if you wish your camera to be recognized by your router. UPnP Traversal makes camera remote access over the Internet possible using camera DDNS name.
  • Page 86: Wireless

    5.6. Wireless Please skip this step if you only use wired setup for your camera. Ensure your router supports wireless connection and enabled. On the management page, click to access the configuration Main Menu. On the other hand, we also need to enable camera’s wireless feature; please check again to ensure you have wireless enabled. All wireless related settings can be found under Wireless menu.
  • Page 87 To setup a wireless connection, you must first enable wireless by choosing Enable option Click on Scan button to search for existing wireless access points (AP). When prompted with Site Survey window, click on Refresh button if you do not find your AP on the list. On the site list, choose your preferred AP and then click Add to AP Profile.
  • Page 88 Pre-Shared Key type. They are automatically detected. Normally, you only need to provide the Pre-Shared Key (password). However, you can still change the settings if they do not match with the actual AP wireless security settings. Enter your Pre-Shared Key and press Save to complete the setting. Please wait for a moment for the setup to complete.
  • Page 89: Wps

    AP or wireless router’s WPS process first. It is mostly likely a simple push of the WSP button on your AP or wireless router. On EDS5255, you can initiate WPS process on the web page or by pressing the WPS button.
  • Page 90 WPS over web page You can initiate camera’s WPS process on the web page. First, press the WPS button on the AP or wireless router (there may be changes on the LED lights as signs of initiation). On camera’s WPS page, press Start to Process. Wait a minute for two devices to establish the wireless connection.
  • Page 91: Ap Profile

    5.6.3. AP Profile You can keep several AP Profiles (settings) if your application may need to switch between APs in case one of them failed. Each profile matches to a specific AP.
  • Page 92: Media

    5.7. Media All media quality related settings can be found under Media menu. These settings will have direct effect on the captured image or video.
  • Page 93: Video

    5.7.1. Video...
  • Page 94 Enable: it is recommended that you enable Time Stamp and Video Title; the timestamp will show on the top-left corner of your video as shown below.
  • Page 95: Camera

    5.7.2. Camera You can get better quality by tuning the lighting condition of the camera. For example, in a dark room you may want to set the Brightness higher to generate clearer result. When directly facing an outdoor window (too much light) you may want to lower the Brightness a bit. There may be different settings under different circumstance;...
  • Page 96: Light Setting

    5.7.2.1. Light Setting Brightness Contrast...
  • Page 97 Sturation Sharpness...
  • Page 98 De-noise Please note that some of the effects will be more obvious in higher resolution at real time.
  • Page 99: Flicker Control

    5.7.2.2. Flicker Control The supported options are: 60Hz & 50Hz Flicker Control is an anti-flicker feature setting. AC lamp can cause a flicker effect, which is a consequence of the AC power frequency (50 or 60 Hz). As the light can change from picture to picture, causing light flicker.
  • Page 100: Mirror

    5.7.2.3. Mirror Support Mirrors: None, Mirror, Flip and Both There are times that the camera will have to be mounted upside down for sideways. That is, the view become difficult to monitor when it is upside down. The Mirror settings does not reflect on the preview at real time (unlike lighting condition settings). Therefore, you have to click on Apply to see the result.
  • Page 101 None Mirror Flip (Vertical) None Flip Both (Horizontal and Vertical) None Both...
  • Page 102: Day/Night Mode

    5.7.2.4. Day/Night Mode This controls Night Vision ON and OFF. Auto: auto detect light sufficiency and switch between Day and Night automatically. Day: force the camera to turn OFF Night Vision. Night: force the camera to turn Night Vision ON. Night...
  • Page 103: Advanced

    5.7.3. Advanced Exposure Settings Mode: Manual, Indoor, Outdoor For regular users, please choose indoor or outdoor, if you are not sure about the terms and behavior, the default values will the preconfigured. The areas are grey out for preconfigured settings when you choose Indoor or Outdoor.
  • Page 104 Manual Choose Manual if you would like to fine tune some of the settings that suits your application. Please be noted that these settings may have impacts on the image quality and performance.
  • Page 105: Privacy Mask

    5.7.4. Privacy Mask Choose Enable if you would like to put certain areas in private. Please use selected window to hide certain area for privacy purpose.
  • Page 106: Event Management

    5.8. Event Management This camera supports many smart features that allows you to utilize the camera in many application scenarios. This section will introduce each of them in detail.
  • Page 107: Event Control

    5.8.1. Event Control When camera detects an event that matches the predefined condition an event will be triggered and proceed with the defined actions; for instance, taking snapshots or recording videos for the specified length of time and interval. There are two profiles for default setting, you can click “Edit”...
  • Page 108 Enable/Disable the event control Schedule to set the camera to record video regularly based on a predefined schedule. Time of day can specify the time range for each schedule. Trigger Type by Time or Detectors, if you select the detectors, it can be trigger by Motion detection or Tampering detection. Event Notification can send the message to user when event triggered, you can select Push message, E-mail and VMS at the same time.
  • Page 109 Record to Network Storage or FTP, please remember to setup and enable the correlate settings of Network Storage and FTP, you can refer to Ch5.8.1 and 5.8.2. Snapshot to Network Storage, FTP or E-Mail , please remember to setup and enable the correlate settings of Network Storage, FTP, E-mail, you can refer to Ch5.8.1, 5.8.2 and 5.8.3.
  • Page 110: Motion Detection

    5.8.1.1. Motion Detection...
  • Page 111 Motion Detection Window is a hot zone that the camera analyzes for motion (image changes). When a motion is detected within the zone an event will be triggered. When the window is selected, use your mouse to move the window to the area you intend to monitor. There can be 3 windows at the most. The Windows are differentiated by color;...
  • Page 112 Therefore, you can have a combination of three different detection window sizes.
  • Page 113: Tampering Detection

    5.8.1.2. Tampering Detection Tamper detection is a setting within your IP camera that will send you an alert when the camera is tampered with. Once an action has been detected, whether it’s someone trying to knock the camera down or blocking its view, the alert lets you know to log into the actions to see what happened.
  • Page 114: Event Action

    5.8.1.3. Event Action This page provides Event-related settings. Event Action/ Buffer Duration until Next Event: can set 20sec(s), 30sec(s), 1min(s), 5min(s), 10min(s), if you set 20sec(s) for this item, system will ignore any trigger during this 20sec(s). Event Snapshot/ Snapshot Duration: can set 10sec(s), 20sec(s), if you set 10sec(s) for this item, system will send a snapshot in every 10sec(s).
  • Page 115 Event Recording Stream Type: H.264 (1920x1080) or H.264 (640x360) Video Length: the maximum video length of time per file Detectors Pre-event Buffer: the length of pre-event time (1~5 seconds) Record Duration: the length of recording time when alarm is triggered. Note: If setting to 30 seconds, the camera will keep recording for 30 seconds when event is triggered.
  • Page 116: Event Server

    5.9. Event Server It is required for users to configure Event Server settings before setting camera Event or Schedule Recording. You will have to tell where the captured images or clips are going to be stored. The following concept diagram depicts the flow of the image file when and when captured. The file is stored at one of the predefine storage locations.
  • Page 117 For EDS5255, Network Storage and FTP are required to have existing servers ready for upload. SMTP is good for small image capture since it sends the file through email. You should choose what is best for your application. Network Storage:...
  • Page 118: Network Storage

    5.9.1. Network Storage This camera supports two types of Network Storage: NFS and SAMBA. Before going further, you need to Enable to configure the network storage first. Please refer to the following sections for NFS and SMABA.
  • Page 119: Nfs (Network File System)

    5.9.1.1. NFS (Network File System) Server: IP address of the NFS server Path: enter the initial path if applicable Folder Size: storage allocated for the camera; the default value 0 signifies infinity. Overwrite: when the defined folder is full, the oldest files will be overwritten to accommodate the new one. Click Apply when done.
  • Page 120: Samba

    5.9.1.2. SAMBA Server: IP address of the SAMBA server Path: enter the initial path if applicable User Name: username for accessing SAMBA server Password: password for accessing SAMBA server Folder Size: storage allocated for the camera; the default value 0 signifies infinity. Overwrite: when the defined folder is full, the oldest files will be overwritten to accommodate the new one.
  • Page 121: Ftp (File Transfer Protocol)

    5.9.2. FTP (File Transfer Protocol) Server: IP address of the FTP server Port: the FTP server port; default 21 User Name: username for accessing FTP server Password: password for accessing FTP server FTP Path: enter the initial path if applicable Click Test to verify the connection with the server using the username and password.
  • Page 122: E-Mail Alerts

    5.9.3. E-mail Alerts EDS5255 allows camera to send captured images to the predefined email box to notify about an event or alarm. SMTP is an email sender’s server. You need to check whether your email service provider supports SMTP and obtain the required information...
  • Page 123 Email Server Provider: supported Gmail, Yahoo and Hotmail. SSL/TSL: select the type of the authentication as Transport Layer Security (TLS) protocol or Secure Sockets Layer (SSL) protocol SMTP Server: enter the SMTP server address (e.g. smtp.gmail.com). Port: enter SMTP server port (normally 587 or 465) Account: the email account name;...
  • Page 124: Storage Info

    5.10. Storage Info System will display the storage information on this page; it includes the network storage status, total size and available size. User can click the “Refresh” button to get the latest information of these information. It depends on different browsers, user can double click the mouse on the records of .avi or .jpg file to save and view the video or snapshot.
  • Page 125: User Management

    5.9. User Management There are two types of user accounts: Administrator and Viewer. Administrator has full control over the camera settings while viewer only has the accessibility of watching the real time video. Viewer account is particularly useful when you have multiple users such as other staff members.
  • Page 126 Administrator has full control of the camera interface with configuration features as shown below. Viewer only has basic camera view interface.
  • Page 127: Add User

    5.10.1. Add User User Name: enter username Password: enter password Confirm Password: enter password for confirmation Authority: select Administrator or Viewer Click Add to add the user...
  • Page 128: Edit User

    5.10.2. Edit User Select a user from the list by click on the check box. Click Edit to change the user account setting.
  • Page 129 Make the changes and then click Edit to save the changes. Once all necessary changes are made to the accounts, click Apply to make the changes affective.
  • Page 130: Delete User

    5.10.3. Delete User On the user list, select the user account to be deleted. Click on Delete Selected to delete the account. When prompted with delete confirmation, click Yes to delete.
  • Page 131 Once all necessary changes are made to the accounts, click Apply to make the changes affective.
  • Page 132: Push Message Mobile List

    5.10.4. Push Message Mobile List Here will list the devices which enable the feature of push message on this camera. When an event triggered, camera will send the message to all the devices in this list. You can click “Delete” to disable the feature of the mobile device.
  • Page 133: Camera Connecting To Engenius Router

    Smart Recording is an intelligent camera management technology that allows EnGenius users to manage cameras collectively with ease. EnGenius bundles cameras with Intelligent Router and IoT gateway series and provides a single point of entrance for integrated management. Traditionally, if you have multiple cameras installed you will need to go through the tedious configurations on each of the camera. The benefits of Smart Recording are as follows: 1.
  • Page 134 2. Integrated Storage Smart Recording technology integrates the EnGenius Intelligent Router and IoT Gateway storage feature and allows you to store the media files on the centralized storage over the router. EnGenius...
  • Page 135 Smart Recording technology takes care of all the complicated setup and leave you with ease of control. That is, you will be able to access any of the cameras in your home by providing their DDNS names on EnViewer or web browser if you are using PC/Laptop. EnGenius Other...
  • Page 136: Enable Router Storage Function

    5.11. Enable Router Storage Function The best thing about Smart Recording is that you can make use of the EnGenius Router Storage function. You should attach an external USB storage device (portable hard-disk or USB flash drive) to your router. Enter the Username and Password of your router and press Login.
  • Page 137 On your router’s Main Menu, Click System IP Camera to access the connected cameras. Note: that only EnGenius Cameras can be managed collectively by EnGenius Router. For other vendor’s cameras, you still have to configure them one by one manually.
  • Page 138 You should be see all your cameras listed on the IP Camera Client Table. If not, click Refresh button to scan the network again. Please be noted that only EnGenius Cameras will be listed on the table.
  • Page 139 Connect: You can get access to the selected cameras’ camera mange page. Add Profile: Add the selected camera to a profile (please refer to next section for more detail on Profile)
  • Page 140: Camera Profile

    5.12. Camera Profile A Profile is an entry that represents the added camera. You must add the camera to a profile so that the router has the privilege to configure your camera and link them together. 5.12.1. Add Profile This example shows 4 connecting cameras on the router. We have chosen to add two cameras (Lobby and Entrance) for demonstration purpose.
  • Page 141 IP Camera Name: Lobby (use meaningful name for better identification) Scheduled-Recording: Enable/Disable this type of recording Motion-Recording: Enable/Disable this type of recording Over-Write: Enable/Disable over-writing the old files when there’s no space for storing the new files Folder Name: The name of the folder where the media files of this camera will be stored on the router storage. Storage Size: put 0 if storage is unlimited.
  • Page 142 The added cameras will be listed as shown below. You can Edit or Delete profile by selecting the profile and click on the buttons below.
  • Page 143: Edit Profile

    5.12.2. Edit Profile Select the camera profile and then click Edit button to make the changes.
  • Page 144: Delete Profile

    5.12.3. Delete Profile Select the camera profile and then click Delete Selected button to delete the profile. Click Delete All to delete all the profiles.
  • Page 145: Synchronize

    5.12.4. Synchronize...
  • Page 146: Fine Tune Camera Configuration Set By The Router

    5.13. Fine Tune Camera Configuration set by the Router This section provides extra information on what actually happened to your camera’s setting after you added it to the Profile on the router. It is helpful for you to go through the automatically configured camera settings and make proper changes when necessary. Click on Connect button to open the chosen camera’s login page.
  • Page 147: Access The Media Files On The Router

    5.14. Access the Media files on the Router 5.14.1. Using web browser Please refer to EnGenius Router user’s manual for more detail on the Shared Storage feature. You can click on USB Port icon to access the storage.
  • Page 148 Choose Admin and click on Start button. Choose the storage device to access the file.
  • Page 149 In the previous example, the Lobby camera profile defines the path /sda1/IP_Camera/Lobby/ The media files will be stored as shown below.
  • Page 150 Click the file to download it.
  • Page 151: Using Windows File Explorer

    5.14.2. Using Windows File Explorer Once enabled Samba on the EnGenius router, you should find the router under Network in your File Explorer as shown above.
  • Page 152 Double click on ENGENIUS to get access to the storage space. Upon security prompt, enter the router’s username and password to continue.
  • Page 153 You can access the media files located under \\ENGENIUS\sda1\IP_Camera\Lobby...
  • Page 154: Camera Connecting To Other Router

    6. Camera Connecting to Other Router Normally, you do not need to make any changes to your router setting to be able to use the camera. However, in case if you experience issues in connecting the camera, you should probably check for the following settings. UPnP, UPnP Traversal and Firewall. UPnP and UPnP Traversal: Universal Plug and Play (UPnP) allows the other device to detect the presence of the camera so that communication become possible.
  • Page 155: Application Guide

    7. Application Guide This chapter demonstrates a common application using EnGenius Camera. The examples assume that the camera is already connected to a router that has Internet accessibility. Router / Gateway Internet Ethernet Modem Note: Please ensure that your router supports UPnP Traversal and has it enabled. Most of the modern wireless router today supports this feature.
  • Page 156: Example: Remote Surveillance And Motion Detection

    7.1. Example: Remote Surveillance and Motion Detection. [ On Business ] [ Office / Ware house ] Internet The application concept diagram shows a camera monitoring the property like office or warehouse. The management staff wants to remotely monitor their responsible property and needs to be alarmed when motion (intrusion) is detected.
  • Page 157: Step 1: Choose Event Control

    7.1.1. Step 1: Choose Event Control Please select preferred Event Action; for example here, E-Mail would be suggested.
  • Page 158: Step 2: Configure Motion Detection

    7.1.2. Step 2: Configure Motion Detection Please specify Window of your interest and click Apply.
  • Page 159: Step 3: Configure Event Action

    7.1.3. Step 3: Configure Event Action Select desired Event Duration and Interval; if you enable Event Recording via available methods such as Network Storage or FTP, please also review related settings regarding length and resolution. Once done, click Apply to activate the settings.
  • Page 160: Trouble Shooting

    8. Trouble Shooting 8.1. Viewing Your Video How do I view using a mobile? You can view your video on your mobile devices (iOS or Android) by using EnViewer. EnViewer is an App that allows you to view and manage your camera at real time.
  • Page 161 How do I use the web viewer on a computer? You can view the camera at real time using a web browser. The supported web browsers are Google Chrome and Microsoft Internet Explorer. Given that you have configured your camera properly, you should be able to get access to your camera by entering its DDNS or IP address.
  • Page 162: Networking

    8.2. Networking How can I minimize interference? Make sure there is no electrical appliance near the camera, such as microwave or devices that may interfere with the camera. Upon experiencing interference, try to turn off possible electrical devices that are currently running.
  • Page 163: Security And Privacy

    The images and videos are accessible only when provided with proper security check. Can EnGenius employees view my video? No! No one can view your video or login into your camera without security check. The username and password is stored locally in your...
  • Page 164: Cloud Video Services

    8.4. Cloud Video Services If I cannot connect to the cloud service, what should I do next? Please check your router’s Internet settings. You can first check the Internet connectivity from other devices connecting to the router and determine possible sources to cause the issue. If other connecting devices can connect to the Internet through the router, the problem may be caused from other router settings.
  • Page 165: Appendix

    9. Appendix Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 166 Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

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