IriSys SafeCount Installation Manual

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Installation Guide

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Page 1 Installation Guide...
Page 2 INSTALLATION GUIDE EQUIPMENT REQUIRED YOUR SAFECOUNT SENSOR SYSTEM OVERVIEW PRIMARY SENSOR INSTALLATION SECONDARY SENSOR INSTALLATION SYSTEM CONFIGURATION UNDERSTANDING DEVICE LEDs DISCLAIMER Page 2 Version 4 | February 2021...
Page 3: Equipment Required
PoE SWITCH The SafeCount Primary Sensor and/or SafeCount Secondary Sensor requires a Power over Ethernet (PoE) Switch in order for the SafeCount Sensor to be powered CAT5/6 ETHERNET CABLES Your SafeCount Primary Sensor should be connected to a PoE Switch on your network via CAT 6 Ethernet •...
Page 4 YOUR SAFECOUNT SENSOR Your SafeCount Sensor is the most important part of your new counting solution, so it is important to familiarize yourself with the Sensor and its key component parts. 550g (19.4oz) (Weight)* 32mm (1.25in) (Depth) 195mm (7.68in) (Length) 110mm (4.33in)
Page 5 YOUR SAFECOUNT SENSOR Please familiarize yourself with the underside of your SafeCount Sensor and the key component parts that can be found there. Factory Reset Button Mounting Lugs Mounting Lugs Network Cable Connection SD Card Slot (do not remove) USB Type A Host Connection...
Page 6: System Overview
SYSTEM OVERVIEW Before starting your installation, it is important to understand how your new SafeCount Sensor - as well as any SafeCount Secondary Sensors you may have - are connected with your own equipment, to form a complete system. SafeCount Secondary Sensors...
Page 7 SYSTEM OVERVIEW If your setup does not include a WiFi Router, then your SafeCount Sensors will not be assigned (DHCP) IP addresses and will each revert to a default IP Address of 192.168.0.10. Each Sensor will need to be configured (in turn) with a unique manual IP address. We recommend contacting your Network Administrator for guidance on how to configure manually.
Page 8 PRIMARY SENSOR INSTALLATION Your SafeCount Primary Sensor should be installed at the main entrance (and exit) of your designated building. We recommend that you measure and record the maximum width of your chosen doorway as well as the ceiling height in front of the doorway, so that you can more accurately position your SafeCount Primary Sensor.
Page 9 PRIMARY SENSOR INSTALLATION To ensure that the Base Plate of your SafeCount Primary Sensor is ceiling mounted, the correct distance back from your chosen doorway, you should use the quick reference table below in-conjunction with your measurements, to determine Doorway Width...
Page 10 PRIMARY SENSOR INSTALLATION If the ceiling height at the correct distance from doorway ( ) is greater than the maximum recommend Sensor mounting height of 450cm (177in), then a suitable mounting pole should be used. Distance from Doorway Page 10 Version 4 | February 2021...
Page 11 PRIMARY SENSOR INSTALLATION Ensure that your SafeCount Primary Sensor is mounted level, with the lenses pointing straight down. As your SafeCount Primary Sensor weighs approx. 550g (19.4oz), we would always recommend that you use appropriate fixings to secure the base plate in place.
Page 12 PRIMARY SENSOR INSTALLATION Once you have installed the Base Plate, you will need to cut a hole in the ceiling for cable access. The Sensor body is larger than the Base Plate so locate the area marked below and feed your ethernet cable through ready for connection. Page 12 Version 4 | February 2021...
Page 13 You are now ready to connect the Ethernet Cable to the Network Cable Connection Socket on the SafeCount Primary Sensor and then slide the Sensor onto the base plate. Ensure that the plastic clip on the Base Plate clicks into place when the Sensor is fitted..
Page 14 PRIMARY SENSOR INSTALLATION Your SafeCount Primary Sensor should now power up, This is indicated by the two LEDs on the front of the device showing RED initially then flashing various sequences. LED INDICATORS If the LEDs do not illuminate double check your connections and ensure that your PoE switch is powered up correctly.
Page 15 SECONDARY SENSOR INSTALLATION If you have multiple entrances/exits and wish to cover these with SafeCount Secondary Sensors, then simply follow the same instructions as for the SafeCount Primary Sensor above (Section 4) and ensure that the SafeCount Secondary Sensors are connected to the same PoE switch and (WiFi) Router on your network.
Page 16: System Configuration
SYSTEM CONFIGURATION Once you have installed all the SafeCount Sensors that you require, you will need to run through the simple configuration wizard in order complete the setup. CONNECTION VIA (WIFI) ROUTER • Connect your laptop/mobile device to your WiFi router (wired or wireless) •...
Page 17 • Connect your laptop/computer to the same PoE Switch as your SafeCount Sensor(s) • Each SafeCount Sensor ships with a default IP address of 192.168.0.10, so you will need to ensure that you have set a manual IP Address for your laptop/computer in the same range as the SafeCount Sensor address in order to connect •...
Page 18: Keep Settings
SYSTEM CONFIGURATION Once you have successfully logged in to the SafeCount System for the first time the Setup Wizard will automatically guide you through the basic configuration steps. SETUP WIZARD – NETWORK SETUP You will initially be asked about the Network Settings that your SafeCount Sensor will be using when connected to your network.
Page 19: Manual Settings
SYSTEM CONFIGURATION If you opt to manually assign an IP address to your SafeCount Sensor then a basic knowledge of network configuration. Is assumed SETUP WIZARD – NETWORK SETUP – MANUAL CONFIGURATION Here you can manually configure the IP address and associated network settings.
Page 20: Location Name
With the Network Setup complete you will be taken to the next stage of the Setup Wizard as detailed below. SETUP WIZARD – SITE DETAILS Here you will be asked to complete information specific to the location of the SafeCount Sensor(s) being installed. LOCATION NAME...
Page 21 SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – ENTRANCES (SINGLE SENSOR) Continue to enter the information requested in each section of the Setup Wizard.
Page 22 SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – ENTRANCES (MULTI SENSOR) Continue to enter the information requested in each section of the Setup Wizard.
Page 23: Sensor Orientation
SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – MOUNTING POSITION Continue to enter the information requested in each section of the Setup Wizard.
Page 24: Mounting Area
SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – MOUNTING AREA Continue to enter the information requested in each section of the Setup Wizard.
Page 25 SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – DWELL TIME Continue to enter the information requested in each section of the Setup Wizard.
Page 26 SYSTEM CONFIGURATION The main section of the Setup Wizard needs to be completed in order to complete the installation of your SafeCount Sensor(s). SETUP WIZARD – MAXIMUM OCCUPANCY Enter the final set of information requested in this section of the Setup Wizard.
Page 27: Warning / Error
UNDERSTANDING DEVICE LEDs The following information relates to the SafeCount Sensor LEDs (x2) and the relevant device status each sequence represents. These are useful for troubleshooting and reporting problems to Irisys. GENERAL DESCRIPTION LED #1 LED #2 NOTES Power On / Boot...
Page 28 © 2020 InfraRed Integrated Systems Limited (Irisys). No part of this publication may be reproduced without prior permission in writing from Irisys. Whilst Irisys will endeavour to ensure that any data contained in this document is correct, Irisys do not guarantee its accuracy or accept liability for any reliance on it.