Datto AP440 User Manual

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User Guide:

Datto AP440

Version 1.2

July 30, 2021

Table of Contents

Summary of Contents for Datto AP440

Page 1 User Guide: Datto AP440 Version 1.2 July 30, 2021 1 ...
Page 2: Table Of Contents
Table of Contents General Warnings ................3 Product Specifications ..............4 Product Overview… ................. 5 Included Accessories… ..............5 Mounting and Installation Instructions ..........7 5.1 How to Assemble the I/O Port Cover and Gasket for IP54 ........ 7 5.2 How to Assemble the I/O Edge Cover ..............8 5.3 How to Mount to an Ethernet Junction Box ............
Page 3: General Warnings
1. General Warnings: Electrical Hazard: Only qualified, instructed, or skilled personnel should perform installation, repair, or disassembly procedures Risque électrique : Seul le personnel qualifié, instruit ou qualifié doit effectuer les procédures d'installation, de réparation ou de démontage WARNING: 24V Passive PoE is not supported on this device, do not attempt to use, Damage can result AVERTISSEMENT : le PoE passif 24 V n'est pas pris en charge sur cet appareil, n'essayez pas de l'utiliser, des...
Page 4: Product Specifications
2. Product Specifications OFDMA Data Rate (Aggregate) 1774.5 Mbps (2.4GHz: 573.5 Mbps, 5GHz: 1201 Mbps) OFDM Data Rate (Aggregate) 1166.7 Mbps (2.4GHz: 300Mbps, 5GHz: 866.7 Mbps) Transfer Rate 802.11b: Up to 11 Mbps 802.11a/g: Up to 54 Mbps 802.11n: Up to 300 Mbps 802.11ac: Up to 866.7 Mbps 802.11ax: Up to 1201 Mbps Radio...
Page 5: Product Overview
3. Product Overview 4. Included Accessories 5 ...
Page 6 Drywall Screw Dimensions: Drywall Anchor Dimensions: 6 ...
Page 7: Mounting And Installation Instructions
5. Mounting and Installation Instructions 5.1 How to Assemble the I/O Port Cover and Gasket for IP54: Plug in a rounded Ethernet cable into the Far right Ethernet Port with 802.3AT poe input supported Wrap the Gasket around the Ethernet cable, align with the I/O cover spacing and push gasket into place.
Page 8: How To Assemble The I/O Edge Cover
Align the I/O Cover with the side of the Housing, and align the 3 mounting holes with the 3 screw mounts on the AP440 Housing Using the Provided I/O Cover screws, screw the 3 screws in place using the provided...
Page 9: How To Mount To An Ethernet Junction Box
5.3 How to Mount to an Ethernet Junction Box: Install the Flat side of the mounting plate to the Junction Box: Connect the Ethernet Cable to the Access Point Ethernet Port with 802.3AF/AT PoE input Alternatively you can supply power to the device using the 12V DC Power input Install the Access Point on the mounting plate and lock into place 9 ...
Page 10: How To Mount To A Flat Surface (Wall Or Ceiling)
5.4 How to Mount to a Flat Surface (Wall or Ceiling): Install the flat side of the Mounting plate on the wall or solid ceiling with wall screws and anchors Connect the Ethernet Cale to the Access Point Ethernet Port with 802.3AT PoE input Alternatively you can supply power to the device using the 12V DC Power input Install the I/O Port Cover and Gasket if installed outdoors Install the Access Point on the mounting plate and lock into place...
Page 11: How To Mount To A Pole
5.5 How to Mount to a Pole: NOTES: Metal Hose Clamp is not included in the packaging and must be purchased Separately Always use a 0.5” thick Stainless Steel Hose Clamp and Not a Plastic one The system supports being mounting to a pole of diameter 0.75”(19mm) up to 6”(152.4mm).
Page 12: How To Mount To T-Rails
5.6 How to Mount to T-Rails Install the Desired T-Rail Clip set in the Mounting Plate. Secure Clips with T-Rail Screws. Install the mounting plate by pressing both clips on the ceiling T-rail until fully engaged Connect the Ethernet Cable to the Access Point Ethernet Port with 802.3AF/AT PoE input, and assemble I/O Cover and Gasket for outdoor installations 12 ...
Page 13: Creating A Network On Network Manager
This guide will assist you in setting up a new network on the Datto Network Manager web application. For easier, faster setup, use the Datto Networking for iOS or Datto...
Page 14 What you’ll need To set up your network, you’ll need the following: 1. One or more Datto Network Manager-compatible wireless devices, such as the AP440, AP840 or AP840E 2. An Internet connection with at least one Ethernet port available on your modem or router 3.
Page 15 All Datto Networking Access Points configure themselves: they become gateways or repeaters depending on if they are connected to the Internet or not. Step 1: Log into the Datto Partner Portal(datto.com) and Navigate to the Network Status Page Then Select to Add Device, as shown in the Diagram below in the ttop right corner of the screen...
Page 16 You will now be automatically redirected to the Datto Networking Manager webpage, as seen below: Now you may create new network to add this device to, or navigate to the network you would like to add this device to. For this guide we will be setting up a new Network. So click "Create Network"...
Page 17 Fill in the following information: Network name: This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc. Password: This is the password for local administrators and should be different from your master account login.
Page 18 Network Location: Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notifications: Enter the email addresses, separated by spaces, for all people you’d like to receive “outage”...
Page 19 Fill in the following information: Name: Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users. MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E).
Page 20 For both of these options, your access points will be added to the map based on your network location (similar to how the Datto Networking iOS and Android apps add access points). You can reposition these access points on the map after adding them.
Page 21: Configuring A Network
1. Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required. 2. Never go through more than three to four walls or floors. 3.
Page 22 Disable Limited View: If unchecked, users will be able to see a limited view of the network status. The password will still be required to change any network settings. Email: Your email in case we need to contact you. We will not share this with others.
Page 23 Splash Page/Splash Page Type: Enable or disable a page users will see before connecting to your network. You can set this to Custom (hosted by Datto), Facebook WiFi, or a hosted remotely version for advanced users.
Page 24 Schedule WiFi A WiFi schedule allows you to enable or disable each SSID for specific times of the day. The SSID will be enabled or disabled upon checkin to Datto Network Manager, typically within five minutes of the times specified. This schedule will control the SSID only if Enabled for the SSID.
Page 25 Access Control List: MAC addresses allowed to use this Access Point, one per line. All other users (MAC addresses) will not be able to browse on this access point. Leave blank to allow all MAC addresses (recommended). Bridge to LAN: Each SSID can be bridged to the LAN for access to local LAN resources.
Page 26 Configure > Display The Display section allows you to customize the look and feel of Network Manager, and enable external embeds. Display Name: Used to display a more descriptive name on reports. When none is entered, the network name will be used. Update Logo: Load your own logo to replace the Network Manager logo in the top left corner of the application.
Page 27: Configuring Device For Indoor Or Outdoor Use
Application Reporting (DPI) Disabling this will cause application data (pie chart and table) in the clients page to not be displayed and application data in the networks overview page to display all traffic as ‘unclassified’. IGMP Proxy When enabled multicast traffic will be allowed over the LAN. When disabled multicast traffic will be blocked from entering the LAN Roaming VLANs Provides seamless roaming to all SSIDs that aren't bridged to the LAN.
Page 28: Monitoring, Management And Troubleshooting
Solid Green You can use each of these tools to see how your network is doing and troubleshoot issues. Datto Network Manager Troubleshooting in Have you have created a strong, healthy network? While there are plenty of diagnostic tools available, the following two are most telling:...
Page 29: Additional Resources
Network Manager Guide. To learn more about integrating vouchers with PayPal, download the Using PayPal in Network Manager Guide. For any information or datasheets please log into the Datto Partner Portal and view the Corresponding KB articles at help.datto.com 29 ...
Page 30: Appendix A: Fcc Statement
11. Appendix A: FCC Statements Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: ‐ Reorient or relocate the receiving antenna. ‐ Increase the separation between the equipment and receiver. ‐ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ‐ Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 22 cm between the radiator & your body. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. FCC Caution: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device and it's antennas(s) must not be co‐located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi‐transmitter product ...
Page 31 Only Trained and Qualified Professionals should be allowed to install, replace or service this equipment. No User‐Serviceable parts inside. To Avoid Risk of electric shock, do not open. Installation of the equipment must comply with local and national electrical codes. FCC Professional Installation Instructions: 1. Installation Personnel This product is designed for a specific application and needs to be installed by a qualified professional who has RF and related rule knowledge. The General User shall not attempt to install or change the settings. 2. Installation Location The product shall be installed at a location where the radiating antenna can be kept 22 cm away from nearby person in normal operating condition to meet regulatory RF exposure requirements 3. External Antenna Use only the antennas which have been approved by the applicant. The non‐ approved antenna(s) may produce unwanted spurious or excessive RF emissions which may lead to the violation of FCC limit and is prohibited. 4. Installation Procedure Please refer to the User’s Manual for the installation procedure details 5. Warning Please carefully select the installation position and make sure that the final output power does not exceed the limit set in relevant rules. The violation of the rule could lead to serious federal penalty. 31 ...
Page 32: Appendix B: Ic Statement
12. Appendix B: IC Statements Canada, Industry Canada (IC) Notices This device contains licence‐exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence‐exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) L’appareil ne doit pas produire de brouillage; (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Caution : (i) the device for operation in the band 5150‐5250 MHz is only for indoor use to reduce the potential for harmful interference to co‐channel mobile satellite systems; (ii) where applicable, antenna type(s), antenna models(s), and worst‐case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. Avertissement: Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions susmentionnées, notamment : (i) les dispositifs fonctionnant dans la bande 5150‐5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; (ii) lorsqu’il y a lieu, les types d’antennes (s’il y en a plusieurs), les numéros de modèle de l’antenne et les pires angles d’inclinaison nécessaires pour rester conforme à l’exigence de la p.i.r.e. applicable au masque d’élévation, énoncée à la section 6.2.2.3, doivent être clairement indiqués 32 ...
Page 33 Radiation Exposure Statement: This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 26 cm between the radiator & your body. Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à plus de 26 cm entre le radiateur et votre corps. Professional installation instruction 1. Installation personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2. Installation location The product shall be installed at a location where the radiating antenna can be kept 26 cm from nearby person in normal operation condition to meet regulatory RF exposure requirement. 3. External antenna Use only the antennas which have been approved by the applicant. The non‐approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which ...
Page 34 Instructions d'installation professionnelle 1. Installation Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. 2. Emplacement d'installation En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 26 cm entre l'antenne emettrice et les personnes. 3. Antenn externe. Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par ISED, ce qui est interdit. 4. Procedure d'installation Consulter le manuel d'utilisation. 5. Avertissement Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. 34 ...
Page 35: Appendix C: Declaration Of Conformity
13. Appendix C: Declaration of Conformity Hereby, Datto, Inc, declares that the radio equipment type AP440 is in compliance with Directive 2014/53/EU issues by the Commission of the European Community. The full text of the EU declaration of conformity is available at the following internet address: help.datto.com...
Page 36 πρόσβασης AP440 συμμορφώνεται με τις βασικές απαιτήσεις και άλλες σχετικές διατάξεις της οδηγίας 2014/53 / ΕU Français [French] Par la présente, Datto déclare que ce point d'accès sans fil AP440 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53 / EU.
Page 37 AP440 jest zgodny z zasadniczymi wymaganiami i innymi odpowiednimi postanowieniami dyrektywy 2014/53 / EU Português[Portuguese] Por meio deste, Datto declara que este Ponto de Acesso sem fio AP440 está em conformidade com os requisitos essenciais e outras disposições relevantes da Diretiva 2014/53 / EU Slovensko [Slovenian] Datto izjavlja, da je ta brezžična dostopna točka AP440 v skladu z...