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Tigo Energy Intelligence Automatic Transfer Switch Installation and Operation Manual 002-00088-00 | 10/22/2021 P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
If further information is required, a Tigo sales office should be consulted. Sale of the product shown in this document is subject to the terms and conditions outlined in the Tigo warranty or other contractual agreement between Tigo and the purchaser.
Output connections ..........................17 Commissioning ............................18 Pre-power Check ............................. 18 Torque Table ............................18 Powering on the EI Solution ........................19 After Installation ............................19 Cleaning and Care ........................... 19 Maintenance ............................19 P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
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Troubleshooting ............................20 Your Tigo Customer Support contact ...................... 20 Decommissioning ............................22 Packing the ATS ............................22 Storing the EI ATS ............................ 22 Disposing of the ATS ..........................22 Warranty ..............................22 Specifications .............................. 23 P a g e Tigo Energy, Inc.
AVIS est utilisé pour traiter des pratiques non liées aux blessures corporelles. On the ATS enclosure: Symbol Explanation Risk of electrical shock Risque d'électrocution Risk of burn injuries Risque de brûlures Observe the operating instructions Respectez les instructions de service P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Use only copper conductors, solid or stranded. Never use fine stranded conductors. All conductors must have a minimum temperature rating of 75°C. P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
EI Residential Solution Overview The Tigo Energy Intelligence (EI) Automatic Transfer Switch (ATS) is a self-acting switch which acts to safely isolate the utility conductors and switch to the backup power source during a grid outage. The ATS is a vital component in any grid-tied, storage backup system and a required component of the EI Residential Solution when the EI Battery is included.
Table 1 Package list Item Description Quantity Quick Stary Guide Sleeve anchor Keys Safety-lock screws O-type terminal Wire ferrules Mounting bracket Figure 2 Package contents P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Specifications Certifications Safety/Info icons Tigo EI App Figure 4 Specifications label There are three labels on the inside of the ATS to help identify the correct termination points for the conductors. The left side is dedicated to the AC output to the essential load panel.
Table 3 Weight and Dimensions Model Dimensions (W x D x H) Weight TSS-50-US 18.9 x 4.1 x 10.8in (480 x 275 x 105mm) 33lbs (15kg) Figure 8 ATS dimensions 11 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Do not cover or place items on the ATS. ▪ Do not install in locations with strong electromechanical interference, and away from ▪ any antennas. The minimum clearances shown below must be observed. Figure 9 Clearances 12 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Figure 10 Mounting bracket 2) Confirm bracket is level and screws are tight then lift ATS on to the mounting bracket. Figure 11 Mounting the ATS 13 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Figure 13 ATS Knockouts Route conductors, according to the schedule below, through the respective conduits. Label all conductors. 14 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Instructions on the EI inverter wiring are found in in the EI Inverter manual. That manual can be accessed through the QR code on the right. Figure 14 ATS-INV connections Figure 15 ATS connections at the inverter 15 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
3) Insert L1 and L2 of the GRID backup conductors into the GRID input terminals and torque to 2.5Nm. The opposite end of these conductors terminate in the main service panel. 16 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
3) Insert L1, N and L2 of the Output conductors into the OUTPUT terminals and torque to 3.5Nm. The opposite end of these conductors are terminated at the essential load panel. 17 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
An appropriate installation space had been chosen and the environment environment is left clean and accessible. Torque Table Table 6 Torque table Ground bus 1.0Nm Output terminals 3.5Nm Inverter terminals 2.5Nm Grid terminals 2.5Nm 18 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
If the ATS is dirty, a clean, damp cloth can be used to wipe down the front surface. Never use cleaning agents (e.g., solvents or abrasives). Maintenance If external damage is ever seen or reported, the installer or O&M company must investigate and contact Tigo. 19 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
Contacting technical support may be required to assist with your installation or maintenance. If the system is commissioned, Tigo will have component-level data to help understand and resolve the issue. If the PV modules are not monitored, or the inverter is not communicating, additional information will be required.
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• Module Imp • Number of modules in each string The Tigo Customer Support Team can be contacted in multiple ways: • Chatting with a Customer Support tech through the EI App. • Submitting a ticket directly in the Tigo EI App.
Do not dispose of the ATS or accessories with household waste. Comply with local and state regulations for disposing of electronic waste. Warranty The warranty of the EI ATS can be found at https://www.tigoenergy.com/product/ats 22 | P a g e Tigo Energy, Inc. www.tigoenergy.com support@tigoenergy.com...
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