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QUESTIONS AND HELP
Contact PlayNetwork Customer Service
Global Service Desk
customerservice@playnetwork.com
Phone Support
North America (Toll Free): +1 888-567-7529
Worldwide Direct: +1 425-497-8100
Asia Pacific & Oceania
Australia: +61 3 9008 4386
China: +86 4008428470
Hong Kong: +852 58081913
Japan: +81 3 50501383
Singapore: +65 31576441
South Korea: +82 2 64108679
Europe
France: +33 1 70 95 05 36
Germany: +49 (3 22) 21 09 04 90
Italy: +39 (06) 45230488
Spain: +34 93 545 28 25
United Kingdom: +44 (0)1622-663345
Latin America
Brazil: +55 11317 25595
Mexico: +52 554 777 22 93
Select Option 1 after dialing any of the preceding numbers to
reach a customer service representative.
Mailing Address:
8727 148th Ave NE, Redmond, WA 98052
PRECAUTIONS FOR USE
• To shut down or restart the player, use the power button.
Do not unplug the player from the power source.
• Do not throw product into fire; avoid any exposure to flame
or high heat.
• Do not attempt to open the housing or to repair. If a failure
occurs, please contact customer service.
• Don't arbitrarily discard the product—use appropriate
recycling practices and protect the environment.
• Check for frayed or damaged cords or plugs before use.
• Caution: Risk of electric shock. Use in dry locations only.
• We recommend using a soft cloth to wipe. Do not use
harsh chemical solvents or cleaning products.
• Please note any seepage while cleaning electronics; be
careful of electric shock.
• Work Environment: 5⁰C–35⁰C, 30%–90% Humidity
• Storage Environment: -20⁰C–60⁰C, 10%–90% Humidity
Failure to use the included power adapter may
violate regulatory compliance requirements and
may expose the user to safety hazards.
Additional Info
• For use only with the DENAN PSE (diamond) approved
switching power supply manufactured by Phihong Technol-
ogy, Model no. PSAA20R-120L6, Input rating: 100-240 VAC,
50-60Hz 0.5A, 32 – 46 VA; Output ratings: 12VDC, 1.67A.
• To continue to improve the CURIOPlayer Z8, we may
occasionally update the apps and firmware on the device.
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