Siemens SN23HW24TE User Manual
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Dishwasher
SN23HW24TE
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN23HW24TE

  • Page 1 Dishwasher SN23HW24TE User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Folding prongs ....... 21 General information...... 4 Basket heights........ 22 Intended use........ 4 Before using for the first time ..   22 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 5 tion.......... 22 Safe use ........... 6 Damaged appliance ...... 7 Water softening system....
  • Page 3 Customer Service......   53 Terminate programme.... 32 Product number (E-Nr.), produc- Switching off appliance .... 32 tion number (FD) and consecut- Basic settings........    33 ive numbering (Z-Nr.) ..... 54 Overview of basic settings ..... 33 AQUA-STOP guarantee .... 54 Changing basic settings.... 34 Technical specifications....   54 Home Connect ......
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Page 5: Safe Installation

    Safety en Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions. WARNING ‒ Risk of electric shock! ¡...
  • Page 6: Safe Use

    en Safety ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of burns! If the appliance is not installed properly, this may result in burns. ▶ With free-standing appliances, ensure that they are installed with the back panel against a wall. Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for...
  • Page 7: Damaged Appliance

    Safety en ¡ Knives and utensils with sharp points can cause injuries. ▶ Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer. WARNING ‒ Risk of scalding! If you open the appliance door while the programme is run- ning, hot water may splash out of the appliance.
  • Page 8: Risk To Children

    en Safety ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
  • Page 9 Safety en WARNING ‒ Risk of crushing! With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath. ▶ Keep an eye on children when opening and closing the ap- pliance door. WARNING ‒ Risk of chemical burns! Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en So as not to scratch the finish AquaSensor ▶ on the appliance, do not use The AquaSensor is an optical meas- sponges with a rough surface or uring device (light barrier) which abrasive cleaning agents. measures the turbidity of the rinsing To prevent corrosion, do not use ▶...
  • Page 12: Installing And Connecting The Appliance

    en Installation and connection ¡ Quick reference guide Connect the wastewater hose to the outlet connection of the siphon Installing and connecting the using the enclosed parts. When doing so, check that the appliance wastewater hose is not kinked, You can position your built-under or crushed or twisted.
  • Page 13 Installation and connection en ¡ Please note that the water safety system is only functional if there is a power supply. Insert the non-heating appliance plug of the power cable into the appliance. Insert the mains plug of the appli- ance into a nearby socket. The connection data for the appli- ance can be found on the rating plate.
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 54.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 26 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 20 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 "Switching on the appliance" → Page 31 ON/OFF button and reset button "Switching off the appliance" → Page 32 "Terminating the programme" → Page 32 "Programmes" → Page 17 Programme buttons Display The display shows information about the remain- ing running time or the basic settings.
  • Page 17: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 18: Information For Test Institutes

    en Programmes Programme Programme sequence Additional func- tions → "Additional Tableware: Time-optimised: ¡ Cleaning mixed table- ¡ Cleaning 65 °C functions", Speed 65° ware and cutlery. Page 19 ¡ Intermediate rinse Level of soiling: ¡ Final rinse 69 °C ¡ Removing common ¡ Drying household food remnants lightly dried-on.
  • Page 19: Additional Functions

    Additional functions en Tip: You can use the Home Connect Additional func- app to download additional pro- tion grammes and save them to the gramme and at any button. time when the pro- gramme is running. Save Favourite on the appliance. ¡ Energy and water con- Press ⁠...
  • Page 20: Top Basket

    en Features Re-attach the basket to the upper Top basket rollers (setting 3) or lower rollers Arrange cups and glasses in the top (setting 1). basket. → "Basket heights", Page 22 Check that the basket is level on You can adjust the height of the top both sides.
  • Page 21: Cutlery Basket

    Features en Etagere Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. Cutlery basket Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.
  • Page 22: Basket Heights

    en Before using for the first time Push the lever forwards and fold To use the prongs again, fold them down the prongs ⁠ . back up. a The prongs audibly click into posi- tion. Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery basket Setting Top basket...
  • Page 23: Water Softening System

    Water softening system en To ensure good dishwashing results, Water softening system Water softening system you can treat the water with special salt and the water softening system. Hard water leaves limescale on the Water softening system To avoid damage to the appliance, tableware as well as the washing water with a hardness above 9 °E tank and parts of the appliance may...
  • Page 24: Switching Off The Water Softening System

    en Water softening system ter hardness: the higher the water Place the lid back on the dis- hardness, the greater the amount of penser and turn to close. special salt required. Switching off the water ATTENTION! softening system ¡ Detergent may damage the water softening system.
  • Page 25: Regeneration Of The Water Softening System

    Rinse aid system en Regeneration of the water Rinse aid system Rinse aid system softening system You can use the rinse aid system Rinse aid system In order to obtain fault-free function of and rinse aid to get tableware and the water softening system, the appli- glasses rinsed perfectly without ance performs regeneration of the marks.
  • Page 26: Setting The Amount Of Rinse Aid

    en Detergent Spilled rinse aid can cause ex- Press ⁠ . cessive frothing during the wash To open the basic settings, press cycle. for 3 seconds. Close the lid of the dispenser for a The display shows Hxx. rinse aid. a The display shows ⁠...
  • Page 27: Unsuitable Detergents

    Detergent en With powder and liquid detergent the Detergent Description dosage can be individually adjusted Tabs Tabs are suitable for all to the level of soiling of the table- cleaning functions and do ware. not need to be measured For better washing and drying results out.
  • Page 28: Information On Detergents

    en Detergent Add the detergent to the dry deter- Detergent Description gent dispenser. Detergent con- Chlorine residue on table- taining chlorine ware may present a risk to 50 ml health. 25 ml 15 ml Information on detergents Follow the instructions on detergents in everyday use.
  • Page 29: Tableware

    Tableware en Close the lid of the detergent dis- Damage to glass and table- penser. ware Avoid damage to glass and table- ware. Cause Recommendation The following table- Only put tableware in ware is not dish- the dishwasher if it is washer-safe: marked as dish- ¡...
  • Page 30: Arrange Tableware

    en Tableware To save resources, do not pre- Cause Recommendation rinse tableware under running wa- The water temperat- Select a programme ter. ure of the programme with lower temperat- Observe the following when arran- is too high. ures. ging tableware: After the programme –...
  • Page 31: Removing Tableware

    Basic operation en Removing tableware Setting a programme To adjust the wash cycle to the soil- WARNING ing level of the tableware, select a Risk of injury! suitable programme. Hot tableware can cause burns to the Press the right programme button. skin.
  • Page 32: Starting The Programme

    en Basic operation few minutes and then close it. This Starting the programme will help prevent excess pressure Press building up in the appliance and stop ▶ a The programme has ended when the appliance door bursting open. the display shows "0h:00m". Press ⁠...
  • Page 33: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 34: Changing Basic Settings

    en Home Connect Basic setting Display text Selection Description Remote Start rc0 - rc2 Activate or deactivate → "Remote Start ", Page 35. The following settings are possible: ¡ With the setting "rc0", the func- tion is permanently deactivated. ¡ With the setting "rc1", the func- tion can be selected via the button.
  • Page 35: Home Connect Quick Start

    Home Connect  en With the help of the Home Connect Tips ¡ Please consult the documents sup- App scan the QR code. plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Note: Please note the safety precau- tions in this instruction manual and make sure that they are also ob- served when operating the appliance via the Home Connect app.
  • Page 36: Remote Diagnostics

    en Cleaning and servicing Press ⁠ . ¡ Security certificate of the Wi-Fi ▶ communication module (to ensure If you open the appliance door, the a secure data connection). function is automatically deactiv- ¡ The current software and hardware ated. version of your appliance. button lights up.
  • Page 37: Cleaning Products

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 38: Filter System

    en Cleaning and servicing a Once the programme has ended, Running Machine Care the indicator for Machine Care Run the Machine Care programme if goes out. the indicator for Machine Care lights up on the control panel or if advised Filter system to do so by the display.
  • Page 39: Cleaning Spray Arms

    Cleaning and servicing en Pull down the micro filter to re- Cleaning spray arms move. Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 40: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 41 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Unscrew the water connection. ately or indicator for water Remove the filter from the supply supply lights up. hose Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 42: Washing Results

    en Troubleshooting Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. A different error code ap- A technical fault is present.
  • Page 43 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 44 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 45 Troubleshooting en Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 17 or use pliance or short programme. Dissolv- "Powder detergent" → Page 26. ing time of the tab is not at- tained.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 26. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 49: Home Connect Problem

    Troubleshooting en Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 50: Mechanical Damage

    en Troubleshooting Fault Cause Troubleshooting Water is left in the appliance Programme has not yet Wait until the programme ends or ▶ at the end of the pro- ended. cancel the programme with Reset. gramme. → "Terminate programme", ▶ Page 32 Appliance cannot be Software update is taking Wait until the software update has ▶...
  • Page 51: Noise

    Troubleshooting en Fault Cause Troubleshooting Appliance door cannot be Door cannot be closed due Check whether the appliance has ▶ closed. to installation method. been installed properly. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabin- ets or the worktop.
  • Page 52: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 53: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 54: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Technical specifications With any warranty claims, we will AQUA-STOP guarantee make sure that your appliance is re- In addition to warranty claims against paired by trained after-sales techni- the seller under the purchase agree- cians using genuine spare parts, in- ment and in addition to our manufac- cluding after the manufacturer's war- turer's warranty, we offer compensa-...
  • Page 55: Information Regarding Free And Open Source Software

    Technical specifications en Information regarding Free Power consumption Off mode/standby mode: 0.50 W and Open Source Software Left-on mode: 0.50 W This product includes software com- Networked standby: ponents that are licensed by the 2.00 W copyright holders as free software or Time in left-on mode: open source software.
  • Page 56 2014/53/EU. 2.4 GHz band: 100 mW max. A detailed RED Declaration of Con- 5 GHz band: 100 mW max. formity can be found online at www.siemens-home.bsh-group.com among the additional documents on the product page for your appliance. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001594433* 9001594433 (001019) 642 V1...

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