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en Troubleshooting
Fault
The water is not drain-
ing.
Water is not flowing
in. Detergent is not
being dispensed.
The spin cycle runs
several times.
46
Cause and troubleshooting
Drain pump is blocked.
→ "Cleaning the drain pump", Page 41
▶
is activated.
Rinse Hold
Continue the programme by selecting Spin or
▶
Drain and pressing Start/Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 36
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
▶
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
▶
hose. Connecting the appliance
You have not pressed Start/Reload
Press Start/Reload
▶
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
.
.
.
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