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Getek WX-2211 User Manual

Wireless broadband router
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GemTek Technology Co., Ltd.
WX-2211
Wireless Broadband Router
User's Manual
Rev. 1.0

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  • Page 1 GemTek Technology Co., Ltd. WX-2211 Wireless Broadband Router User’s Manual Rev. 1.0...

  • Page 2: Table Of Contents

    Hardware Installation Placement....................11 Safety Precautions ..................11 Side Panel ....................11 Front Panel....................11 Rear Panel ....................12 Basic WX-2211 Configuration & Main Page Start-up and Log in ................13 Main Page ....................15 Setup Wizard..................15 Device Information................16 Device Status ..................17 Basic Setup ....................
  • Page 3 System Tools Intruder Detection Log ................27 Display Routing Table ................28 System Diagnostics................30 Load Default Settings ................31 Upgrade Firmware ................. 32 Reset Device ..................33 Troubleshooting Basic Functions..................34 LAN Connection Problems..............36 ISP Connection Problems ..............38 Internet Application Problems ...............

  • Page 4: Introduction

    Introduction Congratulations on your purchases of the GemTek Wireless Broadband Router. Your Wireless Broadband Router enables you to share your DSL or Cable Internet connection with computers on your network. This guide will explain the features and functions of the Wireless Broadband Router to help you get the most out of your Internet experience.

  • Page 5: Package Contents

    Each time they are powered up the Broadband Router will recognize them and set their IP address to instantly connect them to the LAN. Package Contents The GemTek WX-2211 package should include the following items. WX-2211 Broadband router User’s Manual Quick Install Guide...

  • Page 6: Introduction To Broadband Router Technology

    Introduction to Broadband Router Technology A router is a device that forwards data packets from a source to a destination. Routers work on OSI layer 3, which forwards data packets using an IP addresses and not a MAC address. A router will forward data from the Internet to a particular computer on your LAN.

  • Page 7: Introduction To Local Area Networking

    A firewall watches all of the information moving to and from your network and analyzes each piece of data. Each piece of data is checked against a set of criteria that the administrator configures. If any data does not meet the criteria, that data is blocked and discarded. If the data meets the criteria, the data is passed through.

  • Page 8: Introduction To Virtual Private Networking

    forwards the data to all other ports. A switch is more sophisticated, in that a switch can determine the port that each piece of data is supposed to be delivered to. A switch minimizes network traffic and speeds up the communication over a network.

  • Page 9: Introduction To Wireless Networking

    standard for VPN server software. Because of this, each ISP or business can implement their own VPN network making interoperability a challenge. Introduction to Wireless Networking GemTek wireless products are based on industry standards to provide easy to use and compatible high-speed wireless connectivity within your home or business.
  • Page 10 depending on the types of materials and background RF noise in your home or business. The key to maximizing range is to follow these basic principles: 1. Keep the number of walls and ceilings to a minimum - Each wall or ceiling can reduce your GemTek Air Wireless products range from 1-30 meters.

  • Page 11: Hardware Installation

    Please do not try to open or repair the WX-2211 yourself. Do not place the WX-2211 in a damp or humid location, i.e. a bathroom. The WX-2211 should be placed in a sheltered and non-slip location within a temperature range of +5 to +40 Celsius degree.

  • Page 12: Rear Panel

    Power Power status of the WX-2211. A steady LED indicates that the power is on. No LED light indicates lack of power. WLAN Wireless Connection status. The WLAN LED will be ON indicating any wireless connection on the Local Network.

  • Page 13: Basic Wx-2211 Configuration & Main Page

    This section will discuss the Web Configuration interface and how to use different options and settings. Although you can change the IP address of the WX-2211 to meet your needs, this manual will assume that the defaults are left in place. This means that the IP address of your WX-2211 will be 192.168.0.1.
  • Page 14 In order to configure the WX-2211 you must input the user-name into the User Name box. Enter the password into the Password box and press the OK button. The default User Name is “admin”. There is no default password, leave the Password field blank.

  • Page 15: Main Page

    The Main Page screen provides links to the main sections of the web configuration interface. Setup Wizard The Setup Wizard is a step-by-step guide to configuring the WX-2211 to work with your ISP provider. Please refer to the quick install guide for additional instructions.

  • Page 16: Device Information

    WX-2211. The Public WAN (Cable/DSL) Mac Address is the Mac Address assigned to the WAN port of the WX-2211. This Mac Address may be used by some cable modem connections. The Firmware Version is the current firmware version used by the...

  • Page 17: Device Status

    Device Status The Device Status screen displays a graphical representation of your current configuration. The left side of the screen shows your connection information in regards to WAN and LAN IP Address information. The right side displays the connection status of each device. This means that there is a connection.

  • Page 18: Basic Setup

    This means that there is not a connection. The DHCP Log displays information about each IP Address assigned to a computer using the DHCP server built-in to the WX-2211. Basic Setup The Basic Setup screen enables you to change basic settings related to accessing the Internet.
  • Page 19 Internet service. If you select PPPoE, you will need to enter the correct values for your User Name and Password in the fields provided. The DNS section needs to be set to the correct option in order for the WX-2211 to resolve domain name information in URL’s.
  • Page 20 Select Dynamic DNS if your ISP provides the DNS information much in the same way as you receive an IP Address. Select Static DNS if you were given the DNS server information when you signed with your ISP. Click on the Save & Restart button to save your settings.

  • Page 21: Advanced Settings21

    Advanced Settings DHCP Server Settings By default, the Wireless Broadband Router has DHCP server enabled to assign an IP address ranging from 192.168.0.100 to 192.168.0.199. In addition, the router is capable of reserving up to four IP addresses within the local network for mail, web, or ftp server.

  • Page 22: Dmz

    Specific application support is enabled in Virtual Server Settings under Advanced Settings. Click on the arrow to select the common applications such as FTP, Web server, and mail server. The WX-2211 Wireless Broadband Router will detect and automatically open outgoing ports required by most applications and games.
  • Page 23 firewall. This allows a computer to be exposed to unrestricted two-way communication outside of your network. To enable DMZ, click the checkbox to the left and select “All”. Then type the IP address of the selected computer in the box provided. Click the “Submit”...

  • Page 24: Static Routing

    Static Routing In Static Routing, the user has the ability to add a static route to the routing table by simple entering the destination IP, subnet mask, and gateway. Clicking on “Add” and then “Submit” which requires a restart for the IP address to be incorporated into the routing table.

  • Page 25: Dynamic Settings

    Dynamic Settings By default, the Wireless Broadband Router will not send or receive any routing Internet protocols (RIP) to update the routing table. However, the user can enable the Wireless Broadband Router to automatically send and receive RIP packets to establish routes for commonly used paths.

  • Page 26: Modem String Settings

    Modem String Settings Most dial-up modems are compatible with the standard modem strings. However for modems that require special modem strings, the user can enter the information in this screen.

  • Page 27: System Tools

    System Tools The System Tools section enables you to manage your WX-2211 and view information related to unit functions. The following functions are described in this chapter. Intruder Detection Log: View detection logs. System Diagnostics: Change remote configuration settings. Load Default Settings: Restore settings to factory default.

  • Page 28: Display Routing Table

    Display Routing Table The Display Routing Table screen displays the routing table that the WX-2211 is using. A router uses a routing table to keep track of what IP addresses there are and where the router should forward packets when it...
  • Page 29 Type: The type of routing protocol used. Destination LAN IP Address: Shows the Destination IP Address on the LAN side. Subnet Mask: Shows the subnet mask assigned to the Destination LAN IP Address. Gateway IP Address: The IP Address of the assigned Gateway. Hop Count: The number of hops between the Destination LAN IP Address and the Gateway IP Address.

  • Page 30: System Diagnostics

    System Diagnostics...

  • Page 31: Load Default Settings

    The Configuration section shows important information about your ISP Settings, Modem Settings, and Device Settings as well as the latest firmware version the WX-2211 is using. The Diagnosis section shows important information about ISP Status, Link Status, and the current WAN connection.

  • Page 32: Upgrade Firmware

    Upgrade Firmware The Upgrade Firmware screen enables you to update the firmware used in the WX-2211. Visit GemTek’s product support site to download an updated firmware. Updated firmware usually fix problems encountered by users, but may incorporate new features.

  • Page 33: Reset Device

    The Reset Device screen enables you to reboot the WX-2211. If any changes are made and you want them to take effect, you will need to reset the WX-2211 to do so. Click the “Reboot” button to reset the WX-2211. Click the “Cancel” button to cancel.

  • Page 34: Troubleshooting

    Troubleshooting In the event that you are unable to connect to or use your Broadband Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the GemTek web site (www.dlink.com) for additional troubleshooting tips.
  • Page 35 The unit is not receiving the correct voltage from the power supply. Resolution: Download and upgrade the latest firmware. Make sure the correct firmware has been used while upgrading. Use only the firmware provided on GemTek’s web or FTP sites. Use only the power adapter provided.

  • Page 36: Lan Connection Problems

    streams. Some of these streams may cause the Broadband Router to lock up. When the Broadband Router locks up, it will not affect the computers attached to it. You may need to restart the client computers to regain Internet access. Although sometimes inconvenient, a lock-up is an indication of an attack.
  • Page 37 the same subnet as the Broadband Router. For example, if the Broadband Router is set to 192.168.0.1, change the IP address of your computer to 192.168.0.15 or another unique IP Address that corresponds to the 192.168.0.X subnet. Follow the instructions outlined in the Appendix section labeled “Console Mode”...

  • Page 38: Isp Connection Problems

    ISP Connection Problems I can access the Broadband Router, but I can’t connect to my ISP. Cause: Your DSL or Cable modem is not functioning correctly. The cable is connected from the WAN port of the Broadband Router to your DSL or Cable modem. The wrong connection type is used in Setup.

  • Page 39: Internet Application Problems

    Internet Application Problems My online game does not work. Cause: The NAT table has filled up. The correct settings have not been used to open the correct ports for your application. The unit has stopped working or crashed. Resolution: If you are trying to connect to game servers and your connection has stopped working, wait a few minutes or turn the unit off and then on again.

  • Page 40: Wireless Troubleshooting

    Cause: The Domain Suffix is not set correctly. Resolution: Some email applications require you to enter the Domain Suffix when you configure your network and TCP/IP settings. The Domain Suffix is the unique identifier for your email server. The Domain Suffix is the Internet Protocol (TCP/IP) address of the email server you are using.
  • Page 41 Can’t access the Broadband Router from a wireless network card Cause: Settings are not the same among each wireless adapter. Out of range. IP Address is not set correctly. Resolution: Make sure that the Mode, SSID, Channel and encryption settings are set the same on each wireless adapter.

  • Page 42: Performing A Factory Reset

    A Factory Reset can also be performed through the web configuration interface. Follow these steps to perform a factory reset using the web configuration interface. Log-in to the WX-2211 web configuration interface. Click on the System Management link at the bottom of the screen. Click on Restore Default Settings.

  • Page 43: Using The Ping Utility In Windows 95/98/Me

    Using the PING Utility in Windows 95/98/Me In Windows, Microsoft has provided a small utility called PING that can be used to troubleshoot your IP address and connection. The PING utility is used mainly to test the connection between your computer and a client computer.
  • Page 44 connection is not complete. If a PING is unsuccessful between you and your DSL or Cable modem, then your connection is not setup correctly. If it is unsuccessful when PINGing your ISP or an Internet site, your connection setup maybe correct, but there might be a problem with your ISP or the Internet site you trying to PING is unavailable.

  • Page 45: Using The Winipcfg Utility In Windows 95/98/Me

    Using the WINIPCFG Utility in Windows 95/98/Me In Microsoft Windows versions 95 through Me, Microsoft has provided a small utility called WINIPCFG that can be used to troubleshoot your IP address and connection. The WINIPCFG utility is used mainly to view, release and renew your IP Address configuration.
  • Page 46 Renew buttons to receive the correct settings. If you manually set your network settings, make sure that the IP Address of your Broadband Router is set in the Gateway portion of the TCP/IP settings in your network settings. Click on "More Info" to display additional IP information. The important settings to watch for in this screen are in the Host Information box.

  • Page 47: Technical Specifications

    Technical Specifications Standards: • IEEE 802.3 10BASE-T Ethernet • IEEE 802.3u 100BASE-TX Fast Ethernet • ANSI/IEEE 802.3 NWay auto-negotiation Protocols Supported: • • • • • PPPoE • DHCP (Client and Server) Management: • Web-Based Ports: • LAN: NWay 10BASE-T/100BASE-TX Fast Ethernet •...
  • Page 48 Wireless Specifications General Wireless Specifications: • IEEE 802.11b Wireless LAN, Wi-Fi Compatible Access Point Frequency Band: • 2.4 ~ 2.4835 GHz (subject to local regulation) Access Point Number of Channel: • USA & Canada: 11 Access Point Frequency Range: • 5 Mbps Access Point Data Rate: •...

  • Page 49: Limited Warranty

    Limited Warranty GemTek Technology Co., Ltd. (“GemTek”) provides this limited warranty for its product only to the person or entity who originally purchased the product from GemTek or its authorized reseller or distributor. Limited Hardware Warranty: GemTek warrants that the hardware portion of the GemTek products described below (“Hardware”) will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware, for the period set forth below applicable to...
  • Page 50 any part thereof) with any reconditioned product that GemTek reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is delivered. If a material defect is incapable of correction, or if GemTek determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original purchaser for the defective...
  • Page 51 Software is delivered. If a material non-conformance is incapable of correction, or if GemTek determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by GemTek;...
  • Page 52 shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The packaged product shall be insured and shipped to GemTek, 53 Discovery Drive, Irvine CA 92618, with all shipping costs prepaid. GemTek may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.
  • Page 53 Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS.
  • Page 54 OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF GEMTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.
  • Page 55 This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures Warnung! Dies ist in Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen.
  • Page 56 designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 57 FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. VCCI Warning...

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