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8. Customer care and warranty
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty
period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel
defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
BLACK DOT DEFECTS
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
TOTAL DOT DEFECTS
Total bright or black dot defects of all types
Note
1 or 2 adjacent sub pixel defects = 1 dot defect .
20
ACCEPTABLE LEVEL
3
1
0
>15mm
3
ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0
>15mm
5 or fewer
ACCEPTABLE LEVEL
5 or fewer
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