LG 65UH5E Owner's Manual

LG 65UH5E Owner's Manual

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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future reference.
49UH5E
55UH5E
65UH5E
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 65UH5E

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49UH5E 55UH5E 65UH5E www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    - Connecting the Stand ..........14 - Connecting the Speakers ..........16 - Connecting the IR Sensor .........18 - Portrait Layout ..............20 - Attaching and removing the LG Logo Bracket ................21 - Installing on a Wall ............23 REMOTE CONTROL ....25 MAKING CONNECTIONS ... 27 - Connecting to a PC............27...
  • Page 3: Safety Precaution

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station).
  • Page 5: Precautions To The Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off. - You may be electrocuted due to excess moisture. • If you don’t intend to use the product for a long time, unplug the power cable from the product.
  • Page 7: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Mounting On A Wall

    CAUTION • Do not put or store inflammable substances near the product. - There is a danger of explosion or fire due to careless handling of the inflammable substances. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.
  • Page 9: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • Page 10: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 11: Optional Accessories

    Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Stand kit 49/55UH5E 65UH5E Screws Diameter 4.0 mm x Pitch 0.7 mm Length...
  • Page 12 Media Player kit Screws Media Player CD (Owner's Manual)/ Cards Diameter 3.0 mm x Pitch 0.5 mm x MP500/ MP700 Length 6.0 mm OPS kit Screws Screws KT-OPSA Diameter 3.0 mm x Length 8.0 mm Diameter 3.0 mm x Length 8.0 mm Card (Easy Setup Guide) Power Cord Connecting Cable...
  • Page 13: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...
  • Page 14: Connecting The Stand

    Connecting the Stand - For certain models only. - The image may be different according to the model. 49/55UH5E...
  • Page 15 65UH5E...
  • Page 16: Connecting The Speakers

    Connecting the Speakers - For certain models only. - The image may be different according to the model. Connect an input signal cable before installing the speakers. Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection.
  • Page 17 Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables. Basic installation Installation with OPS connected NOTE • Please turn off the power before removing the cable. Connecting or removing the speaker cable while turned on may result in no sound.
  • Page 18: Connecting The Ir Sensor

    Connecting the IR Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). - The image may be different according to the model. Basic installation [Front] [Rear]...
  • Page 19 Portrait scene [Front] [Rear]...
  • Page 20: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.com.
  • Page 21: Attaching And Removing The Lg Logo Bracket

    LG Logo Bracket to the bottom rear of the monitor. LG Logo Bracket After removing the screw, remove the LG Logo Bracket. When re-attaching the LG Logo Bracket, repeat the process in reverse order.
  • Page 22 LG Logo Bracket to the bottom rear of the monitor. After removing the screw, remove the LG Logo Bracket. Attach the LG Logo Bracket with a screw, aligning it with the hole on the right side.
  • Page 23: Installing On A Wall

    Screws which are longer than standard length may damage the inside of the monitor. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents related to the use of non-standard screws.
  • Page 24 Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 25: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 26 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. This function is not supported. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
  • Page 27: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 28 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a DVI-D/ HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 29: Connecting Multiple Monitors

    Connecting Multiple Monitors To use multiple monitors connected to each other, connect the end of the signal input cable (DP cable) to the DP OUT connection in one monitor and connect the other end to the DP IN connection of the other monitor. * DP Cable: Use a DP cable that is certified to a DP 1.1a (SST) standard or higher.
  • Page 30: Using The Input List

    Using the Input List (HOME) •...
  • Page 31: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 32 After-image appears on the product. Problem Action After-image appears when the product is • If you use a fixed image for a long time, the pixels may be damaged. turned off. Use the screen-saver function. • When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 33 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.
  • Page 34: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 35 1239.8 mm x 725.2 mm x 86.6 mm / 17.3 kg Head + Speaker 1239.8 mm x 788.8 mm x 298.3 mm / 18.8 kg Head + Speaker + Stand 65UH5E LCD screen Pixel pitch 0.372 mm (H) x 0.372 mm (V)
  • Page 36 Wireless module(LGSBWAC72) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 16.5 5725 to 5850 (Not for EU) 11.5 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 • As band channels can vary per country, the user cannot change or adjust the operating frequency.
  • Page 37 HDMI/ DVI-D/ DisplayPort/ OPS (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 3840 x 2160 67.5...
  • Page 38 NOTE • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz. •...
  • Page 39 ENERGY STAR® is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency (EPA). As an ENERGY STAR® Partner LGE U. S. A., Make sure to read the Safety Precautions before using the Inc. has determined that this product product.

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