Table of Contents
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SMART Board®
6000S and 6000S Pro series
interactive displays
INSTALLATION AND MAINTENANCE GUIDE
SBID-6265S-V3
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SBID-6275S-V3
SBID-6265S-V3-P
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SBID-6275S-V3-P
SBID-6065S-V3
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SBID-6075S-V3
SBID-6065S-V3-P
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SBID-6075S-V3-P
SBID-6465S-V3-P
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SBID-6475S-V3-P
SBID-6275S-C
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SBID-6286S-C
SBID-6065S-C
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SBID-6075S-C
SBID-6265S
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SBID-6275S
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SBID-6286S
SBID-6065S
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SBID-6075S
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SBID-6086S
IDS665-3
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IDS675-3
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IDS686-3
IDS665-1
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IDS675-1
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IDS686-1
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smarttech.com/docfeedback/171414
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SBID-6286S-V3
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SBID-6265S-V3-PW
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SBID-6286S-V3-P
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SBID-6086S-V3
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SBID-6065S-V3-PW
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SBID-6086S-V3-P
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SBID-6486S-V3-P
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SBID-6265S-CPW
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SBID-6275S-CPW
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SBID-6086S-C
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SBID-6065S-CPW
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SBID-6265S-PW
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SBID-6275S-PW
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SBID-6065S-PW
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SBID-6075S-PW
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SBID-6275S-V3-PW
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SBID-6286S-V3-PW
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SBID-6075S-V3-PW
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SBID-6086S-V3-PW
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SBID-6286S-CPW
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SBID-6075S-CPW
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SBID-6086S-CPW
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SBID-6286S-PW
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SBID-6086S-PW
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Table of Contents
Troubleshooting
Summary of Contents for SMAR SMART Board 6000S Series
- Page 1 SMART Board® 6000S and 6000S Pro series interactive displays INSTALLATION AND MAINTENANCE GUIDE SBID-6265S-V3 SBID-6275S-V3 SBID-6286S-V3 SBID-6265S-V3-PW SBID-6275S-V3-PW SBID-6286S-V3-PW SBID-6265S-V3-P SBID-6275S-V3-P SBID-6286S-V3-P SBID-6065S-V3 SBID-6075S-V3 SBID-6086S-V3 SBID-6065S-V3-PW SBID-6075S-V3-PW SBID-6086S-V3-PW SBID-6065S-V3-P SBID-6075S-V3-P SBID-6086S-V3-P SBID-6465S-V3-P SBID-6475S-V3-P SBID-6486S-V3-P SBID-6275S-C SBID-6286S-C SBID-6265S-CPW SBID-6275S-CPW SBID-6286S-CPW SBID-6065S-C SBID-6075S-C SBID-6086S-C SBID-6065S-CPW SBID-6075S-CPW SBID-6086S-CPW SBID-6265S SBID-6275S SBID-6286S...
- Page 2 Learn more This guide and other resources for SMART Board 6000S and 6000S Pro series interactive displays are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Page 3: Important Information
Important information Disconnect the display’s power cable from the wall WARNING outlet and seek assistance from qualified service Failure to follow the installation instructions included personnel if any of the following occur: with the display could result in injury and product The power cable or plug is damaged damage which may not be covered by the warranty. - Page 4 Important information ENERGY STAR® Wait five minutes before removing accessories from the display’s OPS slot to allow the accessory to cool. ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and IMPORTANT businesses rely on to make well-informed decisions.
- Page 5 Important information NOTE (iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits This equipment has been tested and found to comply with the specified for point-to-point and non point-to-point operation as limits for a Class A digital device, pursuant to part 15 of the appropriate.
- Page 6 Important information Déclaration d’exposition aux radiations Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/M Cet équipement est conforme aux limites d’exposition aux TNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz- rayonnements ISED établies pour un environnement non 5350MHZ is for indoor use only. contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement For optimal performance any support equipment connected to et votre corps.
- Page 7 Important information Regulatory models IDS686-1 REGISTERED No: ER81697/20 DEALER No: DA0076339/11 smarttech.com/kb/171414...
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Page 8: Table Of Contents
Contents Important information Chapter 1: Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2: Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Connecting to a network Connecting power and turning on the display for the first time About energy saving modes... - Page 9 Contents Contacting your reseller for additional support Appendix A: Adjusting settings Network settings Personalization Application settings System settings Appendix B: Enrolling the display in SMART Remote Management Appendix C: Managing the SMART Board 6000S (V3) display using RS-232 Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands...
- Page 10 Contents More information smarttech.com/kb/171414...
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Page 11: Chapter 1: Welcome
Chapter 1 Welcome About this guide About the display Touch Writing, drawing and erasing Support for additional pens and tools iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Proximity sensor Ambient light sensor Remote control and IR sensor Temperature and humidity sensors Microphone array... -
Page 12: About This Guide
Chapter 1 Welcome About this guide This guide explains how to install and maintain a SMART Board 6000S or 6000S Pro series interactive display. It includes the following information: How to install the display How to connect power and devices How to turn on the display for the first time and configure the iQ experience How to maintain the display for years of use How to troubleshoot issues with the display This guide also includes information about the display’s settings and remote management support. - Page 13 Chapter 1 Welcome Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out.
- Page 14 Chapter 1 Welcome Support for additional pens and tools The SMART Board 6000S features the Tool Explorer™ platform, which enables you to use other SMART- authorized pens and tools in addition to those supplied with the display. The Tool Explorer platform lets teachers and students manipulate real-world objects to interact intuitively with on-screen objects and digital content, increasing engagement and knowledge retention.
- Page 15 Chapter 1 Welcome Models Size (diagonal) SBID-6275S-V3, SBID-6275S-V3-PW, SBID-6275S-V3-P, SBID-6075S-V3, SBID-6075S-V3-PW, 75" SBID-6075S-V3-P, SBID-6475-V3-P SBID-6275S-C, SBID-6275S-CPW, SBID-6075S-C, SBID-6075S-CPW SBID-6275S, SBID-6275S-PW, SBID-6075S, SBID-6075S-PW, SBID-6075S-P SBID-6286S-V3, SBID-6286S-V3-PW, SBID-6286S-V3-P, SBID-6086S-V3, SBID-6086S-V3-PW, 86" SBID-6086S-V3-P, SBID-6486-V3-P SBID-6286S-C, SBID-6286S-CPW, SBID-6086S-C, SBID-6086S-CPW SBID-6286S, SBID-6286S-PW, SBID-6086S, SBID-6086S-PW, SBID-6086S-P Audio The display includes two 20 W integrated speakers, which are designed to provide sound at the front of a room.
- Page 16 Chapter 1 Welcome Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. SMART OPS PC modules provide a complete Windows® 10 Pro installation. For more information on SMART OPS PC modules, see SMART OPS PC module on page 22. CAUTION.
- Page 17 Chapter 1 Welcome When the proximity sensor detects people in the room, the display turns on, depending on how it’s configured. If the room is empty for a specified period, the display returns to an energy saving mode. NOTES For more information on energy saving modes, see About energy saving modes on page 34. The proximity sensor on the SMART Board 6000S (V3) models responds when the display is in the networked standby and the standby power states.
- Page 18 SMART ID card on the screen and enter a PIN. This feature helps you save time signing in to your account without typing your username and password. This feature will be enabled in iQ system software in 2022. NOTE NFC sign in is available only on SMART Board 6000S series displays with iQ. Only SMART ID cards are supported. smarttech.com/kb/171414...
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Page 19: Identifying Your Specific Model
Chapter 1 Welcome Mounting hardware The display comes with a WM-SBID-200 wall mount, which you can use to mount the display on a wall (see Installing the display on a wall on page 26). You can also mount the display on a wall or mobile stand (see Accessories on page 21). Accessory mounting points The display features M4 mounting points located at the top-left and top-right for SMART approved accessories. - Page 20 Chapter 1 Welcome Model/SKUs Frame style Screen size iQ embedded Microphone array (approximate) computing SBID-6065S-V3-P Black 65" SBID-6075S-V3-P Black 75" SBID-6086S-V3-P Black 86" SBID-6465S-V3-P Black 65" SBID-6475S-V3-P Black 75" SBID-6486S-V3-P Black 86" 6000S (C) SBID-6265S-C White 65" SBID-6275S-C White 75" SBID-6286S-C White 86"...
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Page 21: Accessories
Chapter 1 Welcome Model/SKUs Frame style Screen size iQ embedded Microphone array (approximate) computing 6000S Pro SBID-6265S-PW White 65" SBID-6275S-PW White 75" SBID-6286S-PW White 86" SBID-6065S-PW White 65" SBID-6075S-PW White 75" SBID-6086S-PW White 86" SBID-6065S-P Black 65" SBID-6075S-P Black 75" SBID-6086S-P Black 86"... - Page 22 Chapter 1 Welcome Tool Explorer-enabled objects and manipulatives The display’s Tool Explorer platform enables you to use a range of different pens, objects, and manipulatives that are automatically recognized the moment they contact the display’s screen. NOTE Support for the different pens, objects, and manipulatives varies depending on the model of display. See the SMART Board 6000S and 6000S Pro user guide (smarttech.com/kb/171415) SMART OPS PC module SMART Open Pluggable Specification (OPS) PC modules provide a hassle-free...
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Page 23: More Information
Chapter 1 Welcome More information SMART provides a variety of other documents for this display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view links to SMART Board 6000S and 6000S Pro series interactive display documents and other support resources. -
Page 24: Chapter 2: Installing The Display
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware... -
Page 25: Using Transportation Aides
Chapter 2 Installing the display IMPORTANT Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. Pack the display in its original packaging, including the pallet. Move the display so that its top frame faces up. -
Page 26: Installing The Display On A Wall
Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. -
Page 27: Choosing A Location
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. - Page 28 Chapter 2 Installing the display Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the display’s resolution and a variety of other factors.
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Page 29: Choosing A Height
Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. NOTE If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the installation height or angle. -
Page 30: Mounting The Display
Chapter 2 Installing the display The display comes with a WM-SBID-200 wall mount. SMART recommends using this wall mount to install the display on a wall. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories. -
Page 31: Installing The Display On A Stand
Chapter 2 Installing the display If you mount multiple displays side by side, you can connect them with RS-232 cables to turn on, turn off, and otherwise operate all of the displays from the first display’s convenience panel. The leftmost display (when viewed from the front) is the first display: IMPORTANT Use only standard RS-232 cables. -
Page 32: Connecting To A Network
Chapter 2 Installing the display Using a third-party stand For information on selecting and using a third-party stand, see Installing your SMART Board 6000S on a stand. Connecting to a network The display requires a network and internet connection for downloading software and firmware updates, and a number of the iQ apps require a network connection as well. -
Page 33: Connecting Power And Turning On The Display For The First Time
Chapter 2 Installing the display Connecting power and turning on the display for the first time The final step in installing and configuring the display is to connect power and turn it on. When you first turn on the display, a setup wizard appears. Follow the steps in the wizard to complete the setup. To connect the display to power Connect the supplied power cable... -
Page 34: About Energy Saving Modes
Chapter 2 Installing the display 3. Select your preferred language, and then tap Next. 4. Select your country, and then tap Next. 5. Select your time zone, and then tap Next. 6. Set the date, and then tap Next. 7. Set the time, and then tap Next. 8. -
Page 35: Chapter 3: Connecting Computers And Other Devices
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices... -
Page 36: Installing Smart Software
Chapter 3 Connecting computers and other devices Installing SMART software The display comes with the following software, which you can install on connected computers: Software Description Notes SMART Learning Suite A suite of desktop and online software that Education models only. combines lesson delivery, activities, SMART Notebook basic assessments, and collaborative workspaces. -
Page 37: Connecting Room Computers And Guest Laptops
Chapter 3 Connecting computers and other devices Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. You can then run the cables across floors or behind walls as needed. -
Page 38: Viewing A Connected Computer's Input
Chapter 3 Connecting computers and other devices NOTE Install SMART software on computers you connect to the display (see Installing SMART software on page 36). You can charge devices connected to the USB Type-C receptacles. SMART Board 6000S (V3) models can provide up to 65 W to connected devices (the USB Type-C receptacle labeled USB-C 2 on the rear connector panel provides 30 W when an OPS PC module is installed). -
Page 39: Setting A Connected Computer's Resolution And Refresh Rate
Chapter 3 Connecting computers and other devices Setting a connected computer’s resolution and refresh rate This table presents the recommend resolutions and refresh rates for the display’s inputs: Input source Resolution Refresh rate HDMI 1 3840 × 2160 60 Hz HDMI 2 3840 × 2160 60 Hz HDMI 3 3840 × 2160... -
Page 40: Connecting A Smart Ops Pc Module
Chapter 3 Connecting computers and other devices Cable type Maximum length Recommendation USB 3.0 9' (3 m) SMART supports only installations that use directly connected video and USB cables, AC-powered extenders, or USB extenders purchased from SMART. You might be able to use higher-grade cables that are longer than specified. -
Page 41: Connecting Other Devices
Chapter 3 Connecting computers and other devices Connecting other devices In addition to computers, you can connect the following devices to the display: USB drives, peripherals, and other devices External displays External audio systems Room control systems Connecting USB drives, peripherals, and other devices Depending on the model, the display includes either one USB Type-C receptacle and one USB 3.0 Type-A receptacle on the convenience panel, or two USB 3.0 Type-A receptacles on the convenience panel (see images below). -
Page 42: Connecting An External Display
Chapter 3 Connecting computers and other devices Connecting an external display You can connect an external display using the HDMI 2.0 out connector on the connector panel (pictured). The external display will show the same image. This is useful when you’re using the display in an auditorium or other large space where it would be beneficial to have a second display. -
Page 43: Connecting Room Control Systems
Chapter 3 Connecting computers and other devices SMART Board 6000S (V3) SMART Board 6000S and 6000S (C) addition to the stereo 3.5 mm out connector, the display provides a Sony/Philips Digital Interface (S/PDIF) out connector (pictured). S/PDIF is a digital audio transmission medium. You need an audio system that has an S/PDIF input to decode this connection to analog. -
Page 44: Connector Diagrams
Chapter 3 Connecting computers and other devices You can use the display’s RS-232 connector to connect a third-party external control system to the display (see Appendix D: Managing SMART Board 6000S (C) or 6000S series displays using RS-232 on page 88 or Appendix C: Managing the SMART Board 6000S (V3) display using RS-232 on page 80). NOTE Displays are not compatible with centralized remote control systems, such as a universal remote control. - Page 45 Chapter 3 Connecting computers and other devices Connector Connects to Notes HDMI 2.0 in HDMI 1 input (video and audio) See page 37 and HDMI cables and connectors. USB 3.0 Type-B HDMI 1 input (touch) See page 37 and USB cables and connectors. HDMI 2.0 in HDMI 2 input See page 37 and HDMI cables and...
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Page 46: Smart Board 6000S (C) And 6000S Connector Panel
Chapter 3 Connecting computers and other devices SMART Board 6000S (C) and 6000S connector panel The following diagram and table present the connectors on the display’s connector panel: Side Bottom Connector Connects to Notes HDMI 2.0 out External display See Connecting an external display on page 42 HDMI cables and connectors. -
Page 47: Convenience Panel
Chapter 3 Connecting computers and other devices Convenience panel The following diagram and table present the connectors on the display’s convenience panel: Connector Connects to Notes USB 3.0 Type-A Supported USB drives, See Connecting USB drives, peripherals, and other devices peripherals, and other devices on page 41 and USB cables and... -
Page 48: Chapter 4: Maintaining The Display
Chapter 4 Maintaining the display Turning off, turning on, and resetting the display Cleaning and maintaining hardware Checking the display installation Cleaning the screen Cleaning the touch sensors Cleaning Tool Explorer-enabled tools and manipulatives Maintaining ventilation Preventing condensation Replacing the pens and erasers Removing and transporting the display Updating system software Applying an automatic system software update manually... -
Page 49: Cleaning And Maintaining Hardware
Chapter 4 Maintaining the display In some situations, such as when you transport the display or clean its screen, you need to turn the display off. You can turn it back on after. You can also reset the display. To turn the display off 1. -
Page 50: Cleaning The Screen
Chapter 4 Maintaining the display Cleaning the screen Follow these instructions to clean the screen without damaging its anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. -
Page 51: Cleaning Tool Explorer-Enabled Tools And Manipulatives
Chapter 4 Maintaining the display Cleaning Tool Explorer-enabled tools and manipulatives Follow these instructions to clean the Tool Explorer-enabled pens, objects, and manipulatives. CAUTION Do not remove any of the labels from the tools or manipulatives. Do not submerge the tools or manipulatives in cleaning solutions or water. To clean the Tool Explorer-enabled tools and manipulatives 1. -
Page 52: Replacing The Pens And Erasers
Chapter 4 Maintaining the display If condensation appears under the screen after you turn on the display, select an active video source and leave the display on for 48 hours. If the condensation doesn’t dissipate, contact SMART Support if the display is still under warranty. -
Page 53: Updating System Software
Chapter 4 Maintaining the display 6. Lift the display from its mounting location. WARNING Do not place the display on a sloping or unstable cart, stand or table. The display could fall, resulting in injury and severe product damage. CAUTION Do not leave the display face up, face down or upside down for an extended period. -
Page 54: Updating System Software Manually
Chapter 4 Maintaining the display Updating system software manually You can download system software updates at smarttech.com/downloads and update your display using a USB drive. NOTE Instructions for downloading and installing system software updates are provided on the software downloads page. smarttech.com/kb/171414... -
Page 55: Chapter 5: Troubleshooting
Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected... -
Page 56: The Display Isn't Turning On
Chapter 5 Troubleshooting The display isn’t turning on Symptom Troubleshooting steps The power light isn’t lit. Make sure the power cable is securely fastened to the power outlet and the display. NOTE If the power cable is connected to a power bar, make sure the power bar is securely fastened to the power outlet and turned on. -
Page 57: The Screen Is Blank Or There's A Problem With The Image On The Screen
Chapter 5 Troubleshooting The screen is blank or there’s a problem with the image on the screen Symptom Troubleshooting steps The screen is blank. Make sure the screen is working by tapping the Home button below the screen or pressing the Home button on the remote control to open the Home screen. - Page 58 Chapter 5 Troubleshooting Symptom Troubleshooting steps There are bright spots on the screen. Tap the Home button below the screen or press the Home button on the remote control to open the Home screen. If it appears correctly, the issue is with the video input.
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Page 59: There's No Sound Or There's A Problem With The Sound
Chapter 5 Troubleshooting There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps There’s no sound. If you’re using an external audio system, make sure it is turned on. Make sure the cables connecting the display to the computer are securely fastened. There is sound, but the volume is low. -
Page 60: Touch Isn't Working As Expected
Chapter 5 Troubleshooting Touch isn’t working as expected Symptom Troubleshooting steps The display doesn’t respond to touch. Make sure SMART Product Drivers are installed and running on connected computers. (SMART Board 6000S (V3) models displays require SMART Product Drivers 12.18 later, and SMART Board 6000S (C) and 6000S model displays require SMART Product Drivers 12.14... -
Page 61: Iq Apps Aren't Working As Expected
Chapter 5 Troubleshooting Symptom Troubleshooting steps The display responds to touch but not Reinstall or update SMART Product Drivers and SMART Ink on any connected to writing with a pen. computers. NOTE Some Tool Explorer pens and tools may work only in the iQ system's whiteboard, not on input from an external computer. -
Page 62: Smart Software On Connected Computers Isn't Working As Expected
Chapter 5 Troubleshooting SMART software on connected computers isn’t working as expected Symptom Troubleshooting steps SMART Notebook software isn’t Troubleshooting SMART Notebook. working as expected. Lumio by SMART isn’t working as Troubleshooting common issues in Lumio by SMART. expected. SMART Ink isn’t working as expected. Troubleshooting SMART Ink. - Page 63 Chapter 5 Troubleshooting TIPS Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive display support pages on the SMART website. The label features the display’s base model number (for example, SBID-6065-V3). Please note this number is different from the actual model/SKU number (for example SBID-6265-V3).
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Page 64: Appendix A: Adjusting Settings
Appendix A Adjusting settings Network settings Personalization Application settings System settings You can access settings using the icon on the Home screen. NOTES Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in. - Page 65 Appendix A Adjusting settings Option Values Function Notes User or system setting SMART iQ Ethernet [N/A] Options available when an Ethernet [N/A] System Advanced options cable is connected Static IP (Use DHCP) Enables or disables DHCP to assign [N/A] User the display an IP address. Enables or disables a proxy server for [N/A] User...
- Page 66 Appendix A Adjusting settings Option Values Function Notes User or system setting Wallpaper [Wallpapers] Select the wallpaper that 1920 × 1080 images User appears in the work best background. The display supports .png and .jpg file formats Changing the display’s wallpaper.
- Page 67 Appendix A Adjusting settings Option Values Function Notes User or system setting SMART Whiteboard Whiteboard Storage Allow saving Enables or disables saving [N/A] System SMART Whiteboard sessions. Whiteboard deletion Delete after 1 week Sets how [N/A] System SMART Whiteboards are policy Delete after 1 Month saved.
- Page 68 Appendix A Adjusting settings Option Values Function Notes User or system setting Google Cast Enables or disables the Google Cast is enabled System Google Cast protocol. by default. Miracast Enables or disables the Miracast is enabled by System Miracast protocol. default.
- Page 69 Appendix A Adjusting settings Option Values Function Notes User or system setting Installed Apps When enabled, the App [N/A] User Allow App Store Store is available and the display can download and install new apps. System settings Option Values Function Notes User or system setting...
- Page 70 Appendix A Adjusting settings Option Values Function Notes User or system setting Power Sets the display to turn on if This option is off System Turn on when people the presence detection by default. are nearby sensors detects users in the room.
- Page 71 Appendix A Adjusting settings Option Values Function Notes User or system setting Networked Standby [N/A] If selected, the display wakes This option is less System up faster and can be turned energy efficient. (Sleep) on up by a Wake on LAN This option is the command from the network.
- Page 72 Appendix A Adjusting settings Option Values Function Notes User or system setting Saturation 0–511 Sets the overall saturation of [N/A] System the image. This option is not available for SMART Board 6000S (V3) models. 0–448 Sets the overall red of the [N/A] System image..
- Page 73 Appendix A Adjusting settings Option Values Function Notes User or system setting Built-in microphone Enables or disables the [N/A] System display’s built-in microphone. The default is on. Noise suppression Enables or disables the noise Enable the noise System suppression filter for the suppression filter display’s built-in microphone.
- Page 74 Appendix A Adjusting settings Option Values Function Notes User or system setting Date [N/A] Sets the display’s date. Disable System Automatic date & time to set the date manually. [N/A] Sets the display’s time. Disable System Time Automatic date & time to set the time manually.
- Page 75 Appendix A Adjusting settings Option Values Function Notes User or system setting Enable Logging Enables or disables saving This option System logs to a USB drive allows the Service temporary iQ system log files to survive a system restart, at the sots of some device storage space.
- Page 76 Appendix A Adjusting settings Option Values Function Notes User or system setting Enable automatic login Automatically logs in a user if Default is off. System enabled Clean up Clean Up Policy Disabled Sets how often the display [N/A] System cleans up. Manually reset with the Clean Up button in the launcher 1 hour...
- Page 77 Appendix A Adjusting settings Option Values Function Notes User or system setting Remote Management [N/A] Configure the display’s This option is System Launch Remote connection settings with the only enabled Management Settings Radix Viso server. when Remote Management is enabled. Enables or disables Remote [N/A] System...
- Page 78 Appendix A Adjusting settings Option Values Function Notes User or system setting Scaler version [N/A] Shows the display’s scaler [N/A] [N/A] version. This option is not available for the SMART Board 6000S (V3), 6000S (C), and 6000S models. [N/A] Shows the display’s pen [N/A] [N/A] Pen firmware version...
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Page 79: Appendix B: Enrolling The Display In Smart Remote Management
Appendix B Enrolling the display in SMART Remote Management Your SMART Board 6000S or 6000S Pro has a built-in feature that enables you to enroll the display with your organization’s SMART Remote Management account. When you enroll one of these displays, you can use SMART Remote Management to centrally control features and settings for the display, such as: blocklists and allowlists Wi-Fi... - Page 80 Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Model number commands Resolving issues with managing the display using RS-232...
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Page 81: Appendix C: Managing The Smart Board 6000S (V3) Display Using
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 IMPORTANT Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART Board interactive displays with iQ and devices running Windows, Chrome™... -
Page 82: Commands And Responses
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Commands and responses To access display information or to adjust display settings using the room control system, type commands after the command prompt (>) and wait for the response from the display. CORRECT >get volume volume=55... -
Page 83: Power State Commands
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 To assign a value to a setting Use a set command. This example sets the volume to 65: >set volume=65 volume=65 > To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. - Page 84 Appendix C Managing the SMART Board 6000S (V3) display using RS-232 The display has six power states: Power state Description The display is in normal operating mode. READY The screen is off, but the display is ready to turn on when one of the following occurs: A user presses the Power button on the convenience panel or the remote...
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Page 85: Input Commands
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 With the exception of get powerstate and set powerstate, commands are available only when the display is in READY or ON power state. Input commands Get command Set command Response If one display is connected get input set input[Value] input=[Value]... -
Page 86: Screen Shade Commands
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Screen shade commands Get command Set command Response get screenshade set screenshade[Value] screenshade=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Volume commands Get command Set command Response... -
Page 87: Serial Number Commands
Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Serial number commands Get command Response get serialnum serialnum=[Value] Where [Value] is the serial number. Part number commands Get command Response get partnum partnum=[Value] Where [Value] is the part number, including the revision. Model number commands Get command Response... - Page 88 Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Connecting multiple displays Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Resolving issues with managing the display using RS-232...
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Page 89: Connecting Multiple Displays
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 IMPORTANT Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART Board interactive displays with iQ and devices running Windows, Chrome™... -
Page 90: Configuring The Computer's Serial Interface Settings
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface 1. Turn on the display. 2. Turn on the computer, and then start the serial communications program or terminal emulation program. - Page 91 Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 invalid cmd: setvolume=-50 > NOTES Use ASCII formatted commands. Commands aren’t case-sensitive and extra spacing is ignored. In many terminal applications on a computer, you can use the BACKSPACE key when typing commands.
- Page 92 Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >...
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Page 93: Power State Commands
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Power state commands Get command Set command Response get powerstate set powerstate[Value] powerstate=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =ready ready =standby standby =powersave... - Page 94 Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Power state Description STANDBY The screen is off, and the display is in a low power state. The display enters READY or ON state when one of the following occurs: The proximity sensors detect people in the room.
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Page 95: Input Commands
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Input commands Get command Set command Response If one display is connected get input set input[Value] input=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =hdmi1 hdmi1 =hdmi2... -
Page 96: Freeze Commands
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Freeze commands Get command Set command Response get videofreeze set videofreeze[Value] videofreeze=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Screen shade commands Get command Set command Response... -
Page 97: Firmware Version Commands
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Firmware version commands Get command Response If one display is connected get fwversion fwversion=[Value] Where [Value] is the firmware version. If multiple displays are connected [Display],@ get fwversion @,[Display] fwverversion=[Value] Where [Display] is the display’s label (A, B, and so on). -
Page 98: Resolving Issues With Managing The Display Using
Appendix D Managing SMART Board 6000S (C) or 6000S series displays using RS-232 Resolving issues with managing the display using RS-232 The following table presents common issues with managing the display using RS-232 and explains how to resolve them: Symptom Troubleshooting steps Managing the display using RS-232 Make sure all the cable connections are secure. -
Page 99: Appendix E: Hardware Environmental Compliance
Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold, and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. - Page 100 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171414...
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