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eZLO Secure Manual
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eZLO Secure Manual

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Summary of Contents for eZLO Secure

  • Page 1 Secure Smart Home Contro er Manua...
  • Page 2 Thanks for choosing the E lo Secure You’ve taken the first step toward making your home smarter and safer. It’s easy to set up your hub.
 Here is what you have to do.
  • Page 3 Google Play .

 If you already have the Vera app just log in. If you just downloaded the app tap on New to Vera and select Ezlo Secure from the list of controllers.

 If you already have an account tap Add New Controller and select the Ezlo Secure from the My Controllers list.
  • Page 4 Next, connect the A/C power adapter to your Ezlo Secure. Once it is powered on, the LED should slowly change from green to blue.

 ait for a steady blue light before proceeding.
  • Page 5 The Ezlo Secure supports both wired and wireless setup. Select your preferred option and follow the pro pts. Congratulations! Your Ezlo Secure is now connected and its LED will re ain steady blue. If you don't already have one, it' s ti e to create your...
  • Page 6 Make your home safer. Make your life easier. The Ezlo Secure lets you control Z-Wave™, Zigbee, and Wi-Fi devices from a single app. When you add devices such as lights, thermostats, sensors, cameras, and door locks to your Vera system, you’ll be able to enjoy greater comfort and peace of mind with just a touch.
  • Page 7 Need help setting up? You can reach our Customer Care team seven days a week at 866.966.2272 between 6am and 10pm US CST/EST* or support@getvera.com You can also purchase our Vera Easy Start service and get one hour of personalized setup assistance through a phone call with one of our most experienced agents.
...
  • Page 8 (Z-Wave is a wireless communications system; check the package or specs to see if a device uses Z-Wave.) The Ezlo Secure can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains operated nodes within the...
  • Page 9 Adding Z-Wave Devices to your Ezlo Secure Before Ezlo Secure can control a device, it must be added into the system. Start using your Ezlo Secure by adding devices like lights, thermostats, sensors, and more. Just tap the menu icon at the top left of the dashboard, select Devices, and then tap the + sign to launch the Device Pairing izard.
  • Page 10 To add a generic Z-Wave device, select t e Generic Z-Wave device from t e device categories. To add t e device wit your Ezlo Secure, if t e device requires assembly read t e manual, follow t e assembly instructions t ere, power t e device, and click Next.
  • Page 11 Once the blue message at the top of the page says Add ne device no , follo the process as described in the user manual. If successful, you ill get a blue message at the top of the page saying Device as configured and a...
  • Page 12 Note: If the device was previously included with a different Z-Wave system, you’ll need to exclude it before adding it with your Ezlo Secure. (You may also need to do this if you have problems Inclusion/Exclusion the first time.) Press the Retry button to start the exclusion process.
  • Page 13 Adding a Z-Wave Device to Ezlo Secure (SmartStart adding) With SmartStart, you can add Z-Wave devices automatically by scannin their QR codes. From your Dashboard, o to Devices > tap on the + in the top ri ht corner. Select the Z-Wave SmartStart entry. Tap...
  • Page 14 On the box of your device, you should find a QR code, usually labeled with a SmartStart title. When you select "Z-Wave SmartStart" in the iOS a , the camera of your hone will be turned on to scan the QR-code. Once a QR code has been scanned the adding rocess starts.
  • Page 15 The device is added to the system and you will see a Set Up Device screen. To continue, choose a name for the new device, edit the name, assign it to a room, and clic Continue. Select the connection. S2 Access - selected by default Select the inclusion type - SmartStart.
  • Page 16 Select another connection security type. Enable the toggle to see the list with all connection types available. Once you’ve selected the type of encryption, tap on ContinueC Ä S2 - Access - Full securit Ä Access Control - Encrypted connectio% Ä...
  • Page 17 In the next step, you will see the confirmation screen that your device is ready. Just turn on your device and it will be added automatically. ou can check the SmartStart device state in Settings. Turn on your device. ou will get a push notification New device available.
  • Page 18 On the SmartStart devices, you can see a added devices with statuses.
  • Page 19 To manage all SmartStart devices you scanned you need to tap on t e side menu, tap on Settings. On t e settings screen, tap on SmartStart Devices.
  • Page 20 If you don't have any device that has SmartStart support, you will see an empty SmartStart Devices screen. Also, from this screen, you can add a SmartStart device y tapping the Add a SmartStart device utton. If you added at least one Z-Wave device via SmartStart, you will see a SmartStart Devices screen with a list of devices.
  • Page 21 T ap on the Info button and see the device details in an additional screen. On this screen you can change the device name the encryption connection and the inclusion type. T o change the encryption connection tap on the > button. Once you press the >...
  • Page 22 Tap on the save button. The changes are saved and if there is a new type of connection selected, you will see in the device details and the current connection. Below it you will see a essage Please re-include this device to apply the following connection and the connection types selected previously.
  • Page 23 On the device details screen you can see the device status) 8 Include& 8 Pending - Please check if your device is powered on and placed near this controller or another Z-Wave powered device@ 8 Failed - Please remove the device from your system and try again.
  • Page 25 To change the inclusion type tap on > button and select the inclusion typ  SmartStart: The device will be added via SmartStart floà  Z- ave classic: tap the Add manually button and add the device via Z- ave generic flow...
  • Page 26 If you were unable to add a SmartStart device by scanning the QR code, you can add it manually. Ta on the button Enter DSK code manually.
  • Page 27 Enter the 40 digits of the DSK code shown on the box of your device. Make sure this code belongs to a SmartStart device for automatic inclusion. Once you have entered all 40 digits, ta Continue.
  • Page 28 The device is added to the system and you will see a Set Up Device screen. To continue the flow, follow the previously descri ed steps.
  • Page 29 How to add S2 only
 (non-SmartStart)
 devices via t e SmartStart flow From your Dashboard, go to the Devices screen and tap on the + icon in the top right corner. Select the Z-Wave SmartStart entry. Tap on the Arrow next to the text.
  • Page 30 On the box of your device, you should find a QR code, usually labeled with a SmartStart title. Use the camera of your phone to scan the QR code. Once the device s QR code has been scanned, the inclusion process begins.
  • Page 31 The device is added to the system and you will be taken to the Set Up Device screen. T o continue choose a name for the new device edit the name assign it to a room and click “Continue”. Select the connection. S2 Access
 is selected by default.
  • Page 32 The device will be added to the S artStart device list. Go to the S artStart Devices list and select the device with the status Add anually and tap on the info icon. Rena e the device if needed and tap
 on the Add anually button.
  • Page 33 How to remove a Z-Wave device from an Ezlo ecure From the list of devices, tap on the selected device and go to that device's settings. On the device settings page press delete device.
  • Page 34 Select unpair if your device is still connected to your network, and delete if t e device is no longer connected. Unpair will redirect you t roug t e excluding wizard of t e device. You need to ave p ysical access to t e device as well.
  • Page 35 Note Please make sure you choose the appropriate removal procedure based on your scenario. Using Delete a device that is still powered and present in your network will cause the device to push itself back into your dashboard. This method does not reset the device's memory.
  • Page 36 How to Connect Ezlo Secure to Another Z-Wave controller (Learn Mode Add an Ezlo Secure to another Z-Wave network Go to the Settings from the side menu. From the Settings, tap on Learning Mode.
  • Page 37 To add this hub as a secondary controller, ta on Enable Learning mode. Note: Kee the controller owered during the inclusion rocess. Once you ress Enable Learning mode, will see the Learning mode rocess is started. It may take a few minutes.
  • Page 38 On the screen with a Learning mode process, you will see DSK code (contains 5 digits). The Z-Wave S2 DSK PIN 5 digits are located on the bottom of the Ezlo Secure. You can also find the full DSK on the package bo . Z-Wave S2...
  • Page 39 Copy this code and enter in the 3rd party app to add your controller as a secondary controller ith a secure connection. In the next step, you ill see the progress hile the controller is being added as a secondary controller in case the process...
  • Page 40 Once the inclusion is successfully finished you can start the Controller Co ying rocess. "Controller Co ying is the rocess of u dating network information from a rimary controller to secondary controllers, such as node list and routing information. These ste s are usually not required unless you have a multi le controller network.
  • Page 41 The discovery process has been started and you can see how many devices are discovered in the Z- ave network Note: Discovering devices may take a few minutes Discovered devices will appear on the list of discovered devices. You can rename the discovered devices and assign them to a room.
  • Page 42 To rename a discovered device or assign it to a room, select and tap on the device. Edit the device name in the field Device Name. To assign to a room, select the room from the list or create a new one, following the previousl discussed process.
  • Page 43 Add another Z-Wave controller to an Ezlo controller’s networ To add another controller to the existing Z-Wave network: Go to side menu → Devices Tap on the +...
  • Page 44 Select from the list Controller and ta on it...
  • Page 45 This option allows you to add another controller to your Z-Wave network. Tap Ready to include. When you tap Ready to Include the countdown of 6 seconds will appear. Follow the instructions to activate the learning mode inside the controller’s application. This function is usually located in the app settings or in the hub settings.
  • Page 46 If the controller has encryption and authorization supported Select the connection security. S2 Access - selected by default. To add the controller with the security connection you need to generate the DSK code in the controller’s app or scan the Q code from the controller’s box.
  • Page 47 Once you selected the type of encryption tap on the “Scan QR code” If the S2 Access is checked, by default all options under Advanced are checked. If the S2 Access is unchecked, all options under Advanced are unchecked. You are able to select hatever options you ant from the Advanced list.
  • Page 48 If you were unable to scan the QR code, you can add it manually. Tap on the button Enter DS code manually on the Scan Code screen. Enter the first five digits of DS code shown on the box of the controller. If the controller has not encryption and authorization supported you will see the including controller process.
  • Page 49 The controller is added to the system and you will see the Set Up Device screen. To continue, edit the name of the controller (by default will be displayed as “Controller”), assign it to a room, and clic “I’m done.” If the controller was added without encryption you will see the warning message on the top of the Set Up Device...
  • Page 50 Remove Z-Wave controller from Ezlo hub networ Go to devices from the menu. Select the controller you want to remove and tap on it. On the Controller settings screen tap on Delete button...
  • Page 51 On the confirmation o -u ta Delete. Go to a 3rd arty a and activate learning mode. The controller will be removed from the list of devices.
  • Page 53 Go to the 3rd party app from which you want to remove an Ezlo controller and follow the in truction in that app. In the Vera app, tap on the Di able learning mode button. In the confirmation pop-up, tap Di able.
  • Page 54 Option 2 Go to the Settings screen from the side men . From the Settings screen, tap on Learning Mode.
  • Page 55 Enable Learning mode Note: Kee the controller owered and near others during the removing rocess. Go to a 3rd arty a from which you want to remove an Ezlo controller and follow the instructions in that a .
  • Page 56 Controller Reset Push and hold the RESET button at least 5 sec (on Ezlo Secure LED starts blinking RED), After that your Ezlo controller will be reset to factory defaults. Reset Note: If this controller is the primary controller for your...
  • Page 57 How to rediscover t e device node Go to the Devices screen and tap on the > button to see the device options and tap on the Z-Wave settings option In General settings, select Rediscover device and tap on it.
  • Page 58 On the rediscovery device screen tap on Rediscover button. The rediscovery process wi start.
  • Page 59 Y ou’re now ready to enjoy smarter home contro .