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SHEPHERD LOCK
INSTALLATION GUIDE
© Shepherd Lock
v .012020

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Summary of Contents for Shepherd Shepherd Lock

  • Page 1 SHEPHERD LOCK INSTALLATION GUIDE © Shepherd Lock v .012020...
  • Page 2 PREPARATION This guide will help you set up your Shepherd Lock. The process is quick and easy. For a step-by-step video of installation, troubleshooting, and FAQ, visit www.ShepherdLock.com/support What You'll Need 1. Standard Phillips-head screwdriver 2. 4 AA alkaline batteries 3.
  • Page 3 STEP 2 Screw mounting bracket into place using the same two screws that previously held your thumb turn in place. * Do not overtighten screws. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 4 Select the correct adapter set for your deadbolt brand. 1.) Adapter 2.) Freezing Block & Mini Screw STEP 4 Place the adapters in the module and then attach the module onto the mounting bracket. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 5 STEP 5 Install module on mounting bracket using the 2 screws included in product packaging. * Do not overtighten screws. STEP 6 Vertically remove the top compartment. Insert 4 AA batteries and replace. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 6 STEP 7 Place magnetic cover upright over the module. STEP 8 Download the Shepherd Lock app on iOS or Android and follow the in-app instructions to pair your Shepherd Lock to your smart phone. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 7: Customer Support

    For step by step large print, image, and video instructions for installation visit: www.ShepherdLock.com/support TERMS AND CONDITIONS Shepherd Lock (Product) Warranty Statement 1. Hardware Warranty. Subject to the additional terms and conditions set forth below, PassiveBolt provides to the original purchase of the Product (whether a person or entity) that acquires the entity from PassiveBolt or an authorized agent or reseller, the limited warranty set forth below.
  • Page 8 SHEPHERD LOCK USER MANUAL © Shepherd Lock v .012020...
  • Page 9: Product Specs

    Compatible with single Requires 4 AA Batteries cylinder deadbolt locks. Not compatible with metal doors. Shepherd Lock’s mobile app is compatible with Android and iOS smart phones, starting at Android 8.0 and iOS 13.0 (iPhone 7). © Shepherd Lock www.shepherdlock.com...
  • Page 10 HOW TO LOCK AND UNLOCK SHEPHERD LOCK AFTER IT IS PAIRED TO YOUR SMART PHONE. UNLOCK AND LOCK FROM UNLOCK AND LOCK FROM THE EXTERIOR THE INTERIOR 1. Approach the door with your 1. Touch the interior touch zone smart phone.
  • Page 11: Replacing The Batteries

    REPLACING THE BATTERIES Track the battery life of your Shepherd Lock in the mobile app to see when it is time to change the batteries. 1. Remove the magnetic cover. 2. Locate the battery compartment in the top of the lock module.
  • Page 12: Audible Alerts

    AUDIBLE ALERTS Shepherd Lock gives auditory alerts to indicate various states of the lock. These can be turned o in the mobile app. 1. Lock 2. Unlock 3. Alarm 4. Interlock (Cover removed/replaced) 5. Error 6. Power On 7. Exterior Touch...
  • Page 13: Advanced Features

    Key Sharing Create and schedule temporary virtual keys that are active always, sometimes, or repeating. Cancel keys anytime. Notifications Phone notifications can be turned on or o in the settings section of the app. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 14 Home Monitoring Lock Status See if your door is locked or unlocked. Remote Controls Remotely lock or unlock your door when within Bluetooth range. Door Position Check to see if your door is closed. © Shepherd Lock www.shepherdlock.com v .012020...
  • Page 15 Shepherd Lock authenticates authorized users via a Bluetooth signal sent to the user’s smart phone. Once a user is authenticated, Shepherd won’t unlock until the user touches the deadbolt. Security Alert In case of lock tampering, Shepherd sends a notification to the homeowner’s phone and sounds...
  • Page 16 FCC Approved Antennae Please see the operational description for details on the antenna approved or use with this module. TERMS AND CONDITIONS Shepherd Lock (Product) Warranty Statement 1. Hardware Warranty. Subject to the additional terms and conditions set forth below, PassiveBolt provides to the original purchase of the Product (whether a person or entity) that acquires the entity from PassiveBolt or an authorized agent or reseller, the limited warranty set forth below.

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