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Appendix A : Troubleshooting
Why Smartphone has no response when I type on Bluetooth keyboard?
1.
Make sure the keyboard is in the connected status by LED flash time.
Check the battery of mobile device is charged.
Check the batteries of Bluetooth keyboard have enough power by LED
color.
2. May I store the Bluetooth keyboard driver into my storage card?
Yes.
3. Why couldn't I remove the Bluetooth keyboard driver from my device?
Please check if the Bluetooth keyboard still in the link mode or not. If the
keyboard still connected with your device, please close the application
from your device and try again.
4. What if my Smartphone is not link with the Bluetooth keyboard but the
signal of the keyboard display with the link mode?
The Bluetooth keyboard might connect with other device; if you could
switch off the power of the keyboard, the keyboard should remain in
search mode. We also suggest you to switch off the power of keyboard if
you are not going to use it.
BK300 User Manual
Page 21 of 22
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