Troubleshooting; Before Calling For Service - LG LRE30955ST Owner's Manual & Cooking Manual

BEFORE CALLING FOR SERVICE

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
Problem
Range is not level.
Cannot move appliance
easily.
Appliance must be
accessible for service.
Oven control beeps and
displays any F code error.
Surface units will not
maintain a rolling boil or
cooking is not fast
enough
Surface units do not work
properly
Surface unit stops
glowing when changed
to a lower setting
Areas of discoloration on
the cooktop
Frequent cycling on and
off of surface units

TROUBLESHOOTING

• Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the oven rack is level.
• Be sure floor is level and is strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sufficient room for range clearance.
• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
• Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
• Electronic control has detected the fault condition. Touch CLEAR/OFFto clear the display and stop beeping.
Reprogram oven. If fault recurs, record fault number. Touch CLEAR/OFFand contact a Service agent.
CODE Description
F-1 Opened Sensor Oven Thermistor remains open for over 1 min, after cook starts
F-2 Shorted Sensor Oven Thermistor is short for over 1 min after cook starts
F-3 T/S Key Error When touch sensor key has some error for >= 60 seconds.
F-6 Oven hot Oven temperature is over 650°F continuously during 2 minutes
on cooking.
F-10 Door Lock Fail In case of Door Lock Failure
F-11 No heating If current oven temperature does not exceed 150°F and less
equal than start temperature over 5 minutes on preheating,
where door is closed.
• Improper cookware being used.
- Use pans which are flat and match the diameter of the surface unit selected.
• In some areas, the power (voltage) may be low.
- Cover pan with a lid until desired heat is obtained.
• A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
• This is normal. The unit is still on and hot.
• Food spillovers not cleaned before next use.
- See Cleaning the glass cooktop section.
• Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is temporary and
will disappear as the glass cools.
• This is normal.
- The element will cycle on and off to maintain the heat setting.
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Possible cause / Solution
Operation Times/sampling
During cook
During cook
During cook
Motor Operation
During cook