GT Essency E55R Installation & Operation Manual
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GT Essency E55R Installation & Operation Manual

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E55R
ELECTRIC WATER HEATER
A F F I X L A B E L HE R E
Installation &
Operation Manual
Water is essential to life. And Essency brings
water to your life in amazing ways. We design
water heaters built to outlast other tanks. Water
heaters intelligent enough to give you greater
control and peace-of-mind. All while delivering
the highest performance in the industry in a
design that's both aesthetically appealing and
ecologically attentive. Our water heaters turn
the essential into the exceptional.
2, ru e J . Gu t e m be rg
85 500 L es Herbi e rs , Fr an c e
www. es s ency home. com
COP Y RIGHT © 2021 E S S ENCY. A GT COM PANY. AL L R IGH TS R ESE RVE D.
T HIS IS YO U R U S E AND C A R E MANUAL
N09040000A1
June 2021

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Summary of Contents for GT Essency E55R

  • Page 1 COP Y RIGHT © 2021 E S S ENCY. A GT COM PANY. AL L R IGH TS R ESE RVE D. T HIS IS YO U R U S E AND C A R E MANUAL...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CONGRATULATIONS! By purchasing an Essency E55R Electric Water Heater, you have SAFETY INFORMATION chosen the most innovative technology in domestic water heating on General Information the market. Once properly installed, you can relax and enjoy many Important Safety Precautions Transportation &...

  • Page 3: Safety Information

    SAFETY INFORMATION GENERAL INFORMATION READ THIS MANUAL will not occur in a particular installation. If this equipment does cause harmful interference to radio This electric water heater’s design is certified by UL and listed in accordance with UL 174. This manual contains useful and important or television reception, which can be determined information for proper installation and operation by turning the equipment off and on, the user is...
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INFORMATION Read all instructions before using this water heater. Read all instructions thoroughly before installing or operating. WATER TEMPERATURE SETTING WARNING! DANGER! This manual provides information on the installation, operation and maintenance of the water heater. Safety and energy conservation are important factors to be considered when selecting the water To reduce the risk of property damage, electric shock, serious injury or death, it is important to read the temperature setting of your water heater.

  • Page 5: Transportation & Storage (At Warehouse)

    INSTALLING THE WATER HEATER TRANSPORTATION & STORAGE (AT WAREHOUSE) WATER SUPPLY PRESSURE If needed, the water heater can be transported horizontally, however do not lay nor transport the water heater with the front side facing down (see pictogram on packaging if not removed). Do not lift or carry Minimum Water Pressure: 50 PSI (Recommended Place the water heater in such a manner that the using the front bottom part of the water heater.

  • Page 6: Connecting The Battery

    1. CONNECTING THE BATTERY INSULATION BLANKETS A. Width of water heater plus 2” min (22+2”) Insulation blankets, available to the general public, B. Depth of water heater plus 2” min (26+2”) As a back-up in case of power failure, the water heater is equipped with a lithium-ion battery located behind for external use on electric water heaters are not C.

  • Page 7: Connecting The Water Supply

    Interface Unlike other tank water heaters, the water in the tank of the Essency E55R is at atmospheric pressure. Per its construction, UL has evaluated that this water heater does not need a T/P valve. However please refer to...

  • Page 8: Electrical Connection

    DRAIN PAN 3. ELECTRICAL CONNECTION NOTICE: We recommend the use of a drain pan, especially if the water heater is installed in the attic. We require that you contact a plumbing professional for the electrical installation of the water heater. A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting HARD WATER INSTALLATION means must be provided by a qualified electrician.

  • Page 9: Filling The Water Heater

    SINGLE PHASE WIRING 4. FILLING THE WATER HEATER NOTICE: Remain close to the water heater during the filling process, to avoid any potential damage due to BRANCH CIRCUIT SIZING AND WIRE SIZE GUIDE (use copper conductors only) faulty installation or maintenance. Recommended Over Water Heater Wattage Power Supply Voltage...

  • Page 10: Connectivity

    30) then Upd. After confirmation, the software upgrade will be started. When the software upgrade is completed successfully, the progress indication on the water heater will be displaying ‘100’, and the WiFi connection must be turned off: SEt -> Con -> Off (see page 30 for B. Water Supply Parameter Settings details).

  • Page 11: Operating The Water Heater

    SOFTWARE UPDATES OPERATING THE WATER HEATER It is important to always keep the software of your water heater updated with the latest available version. Software updates may be needed to address cyber security issues, fix bugs, improve existing features and/ or install new functionalities, help to reduce energy consumption, and optimize the hot water production process.

  • Page 12: User Interface

    • The indicator is ON when a fault is in progress (see troubleshooting on page 35). The Essency E55R is equipped with two heating elements, one at the bottom of the tank and one at the top, • The indicator is OFF when there is no fault in that operate independently.

  • Page 13: Setting The Water Temperature

    GETTING STARTED | SCREENSAVER AND HOMEPAGE SETTING THE WATER TEMPERATURE To set the temperature, use the + and – buttons on SMART the user interface until the desired temperature is Home Screen Inactive State shown, and press the “confirm” button. To set the temperature, press and hold the button.

  • Page 14: Heating Modes

    HEATING MODES TO SELECT A HEATING MODE: TEMPORARY FUNCTIONS The water heater features a number of temporary functions, which allow you to temporarily override the SMART active heating mode for a selected period of time. At the end of the selected period of time, the water heater This is the default mode in which the water heater will return automatically to the initial setting.
  • Page 15 VACATION WATER SAVER The vacation function aims to keep the tank at low This function is intended to limit the time spent SMART SMART temperature to save energy while preventing water in the shower by an overly indulgent user. It was from freezing.

  • Page 16: Parameter Setting

    PARAMETER SETTINGS OCCASIONAL REFILL OF THE TANK ESSENCY APP To explore the useful menus, make a long tap on the (Multi Function) button (B4) for 2 seconds (1). 1. MANUALLY REFILL YOUR WATER Thanks to the MyEssency App, it is possible to You can navigate through the menus described below by using button, validate with the (Confirm)

  • Page 17: Care And Cleaning

    FLUSHING THE WATER HEATER CARE AND CLEANING Based on your water conditions, the heat exchanger may need to be flushed. Contact Essency for more information. Save time and money by installing service valves in outlet and inlet water circuits of the water heater.

  • Page 18: Cleaning Of The Water Heater

    CLEANING THE WATER HEATER TROUBLESHOOTING & SERVICE In order to clean the outside surfaces of the water heater, use a damp soft/microfiber cloth. Do not use any aggressive chemicals/cleaning products/tool. Avoid any direct water projection to the water heater (garden hose).
  • Page 19 PROBLEM • Perform a reset of your water heater WITHOUT POSSIBLE CAUSES WHAT TO DO through the user interface. WARNING CODE 224 to 235 Component fault. • If the error remains, a component of your water heater may need to be replaced, see •...

  • Page 20: Service Parts

    SERVICE PARTS SERVICE LOG Service parts may be ordered through your plumber or local distributor. Please record any replacement of components below to allow proper tracking of the water heater status. When ordering repair parts always give the following information: 1.

  • Page 21: Wiring Diagram

    WIRING DIAGRAM ESSENCY RESIDENTIAL WATER HEATER LIMITED WARRANTY POLICY This water heater is wired as indicated in the schematic below. GENERAL: This limited warranty is provided by Essency SAS (“Essency”) f) Defects, malfunctions or damages caused by operating the Water and covers Essency Water Heater model E55R.

  • Page 22: Notes

    NOTES: TIPS FOR WATER CONSERVATION Save the planet (and money). Water is a gift of nature, and necessary for life on Earth. Here are some useful tips to save water : 1. Don’t let water run unnecessarily. 2. Take a shower rather than a bath. 3.

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