Table of Contents
Advertisement
TROUBLESHOOTING
Phenomenon
Probe does not vibrate
Appliance will not power on
Ion input/output failure
If this product does not work properly, discontinue use and contact kogan.com
Possible reason
Probe deformation
Internal malfunction
Excessive pressure during
use
Battery shortage
Excessive storage time of
the machine causes
battery damage
Water ingress inside the
appliance
Hand is not touching the
conductive strip on the side
of the appliance
The internal circuit of the
appliance is damaged by
water
Measure
Squeeze the probe with
both hands and gently
align it
Contact kogan.com
Reduce the intensity of
the operation; the probe
should be lightly touched
to the skin
Charge the machine for 2
hours, then turn it on
Contact kogan.com
Ensure your hand is in
contact with the
conductive strip during
operation
Contact kogan.com
Advertisement
Table of Contents
