GST Onvif Oncam C-12 Series Installation And User Manual
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GST Onvif Oncam C-12 Series Installation And User Manual

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Oncam C-12
Installation and User Manual
C-12 OUTDOOR PLUS
C-12 INDOOR
INSTRUCTION MANUAL - C-12 - 006-0064-0538 - Rev 6

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  • Page 1 Oncam C-12 Installation and User Manual C-12 OUTDOOR PLUS C-12 INDOOR INSTRUCTION MANUAL - C-12 - 006-0064-0538 - Rev 6...

  • Page 2: Table Of Contents

    Installation & User Manual – Oncam C-12 Series Contents Legal and Warnings ............................ 3 Legal Considerations ............................. 3 Introduction ................................ 9 Camera Installation ........................... 10 Camera Configuration & Pre-Configuration ................... 10 Placement and Orientation ........................... 10 Connection ..................................12 Indoor Camera ................................12 Outdoor Plus Camera ............................

  • Page 3: Legal And Warnings

    Installation & User Manual - Oncam C-12 Series 1. Legal and Warnings Read through the Quick Start Guide carefully before installing the product. Keep this guide for future reference. If you need further support during installation, please visit: https://www.oncamgrandeye.com/ This camera should be installed by a qualified service personnel and the installation should conform to local and national regulations.
  • Page 4 Installation & User Manual – Oncam C-12 Series Copyright © Copyright 2020 ONVU Technologies AG. All rights reserved. Oncam is a trading name of ONVU Technologies AG. Regulatory Information 1.1.6.1 Europe This product complies with the applicable CE marking directives and harmonized standards: •...
  • Page 5 Installation & User Manual - Oncam C-12 Series Product Safety This product complies with IEC/EN/UL 62368-1, safety of audio/video and IT equipment, and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. When used with Power over Ethernet (PoE), the Power Sourcing Equipment (PSE) shall comply with IEEE 802.3af and Limited Power Source (LPS) according to clause 2.5 of IEC/EN/UL 60950-1 or annex Q of IEC/EN/UL 62368-1.
  • Page 6 Installation & User Manual – Oncam C-12 Series • Camera model numbers • Relevant configuration information Open Ports For reference, the camera has the following open port pre-configuration. Port Service TCP - 554 RTSP Server TCP – 80 HTTP Server TCP - 443 HTTP Server Web Service Dynamic...
  • Page 7 Installation & User Manual - Oncam C-12 Series • Heed all warnings. • Follow all instructions. • Do not immerse in water. Protect the connectors from moisture. • Do not block any ventilation openings, install in accordance with the manufacturer’s instructions.
  • Page 8 Installation & User Manual – Oncam C-12 Series • Be careful not to scratch, damage or leave fingerprints on the dome cover because this could decrease image quality. If possible, keep the protective plastic on the dome cover until the installation is complete. •...

  • Page 9: Introduction

    Installation & User Manual - Oncam C-12 Series 2. Introduction The Oncam C-12 are the most powerful compact cameras from Oncam, the first derived from the new C-Series platform. These 12MP cameras stream 55 fps at full resolution, significantly outperforming other 360-degree cameras in the market today. This performance allows for the capability to maintain your chosen frame rate up to 30 fps on the primary stream even with up to 3 other streams running.

  • Page 10: Camera Installation

    Installation & User Manual – Oncam C-12 Series 3. Camera Installation Camera Configuration & Pre-Configuration For access to full configuration functionality, it is recommended to install the camera module in the correct final housing (Indoor or outdoor) prior to configuring the camera. V2.0.x firmware or above required to access this feature.
  • Page 11 Installation & User Manual - Oncam C-12 Series consider scene optimization when one portion of the scene is bright and another dark. The camera supports three different mounting orientations, Ceiling, Wall and Table. Each of these mounting options require correct orientation settings selected from the Camera Web Interface.

  • Page 12: Connection

    Installation & User Manual – Oncam C-12 Series time in lower light levels. It’s important to note that the maximum frame rate is reduced as exposure time increases. The image remains in full color until below one Lux, after which it transitions to black and white for better contrast.
  • Page 13 Installation & User Manual - Oncam C-12 Series Using the appropriate size of drill bit, drill the mounting holes and the hole for the ethernet cable. Figure 1 Drilling Template Open camera enclosure. Figure 2 Opening of Camera Enclosure Mount the rear of the camera enclosure to the wall with the screws (not provided with the product).
  • Page 14 Installation & User Manual – Oncam C-12 Series CLICK If you prefer to use the punch down, you need to add the punch down adapter here (accessory located in the box packaging). Following the guide, punch down the ethernet cable. Figure 4 Punch down Adapter Figure 5 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"].
  • Page 15 Installation & User Manual - Oncam C-12 Series If using punch down press the wires down to ensure they do not obstruct the camera module. Figure 6 Punch Down Wires After wires are punched down, cut off any excess wires. Remove and recycle the protective cover from the rear of the camera module.
  • Page 16 Installation & User Manual – Oncam C-12 Series Figure 9 Connecting of Ethernet Cable Using the security hex tool, tighten the 3 captive screws. Figure 10 Securing the Camera Module Remove and recycle the protective lens cover. Figure 11 Protective Lens Cover Removal ©...
  • Page 17 Installation & User Manual - Oncam C-12 Series Using the alignment feature as a guide, push on the cover twist to lock in place. Figure 12 Cover Twist Recessed Mounting This camera is designed to work with sheet material such as plasterboard. There is no minimum sheet thickness, only it requires flat material, however the spring retaining strength will be weaker the thinner the material is.
  • Page 18 Installation & User Manual – Oncam C-12 Series Identify which type of connection you want to use; RJ45 or punch down, remove the outer plug for RJ45 and the center plug for punch down. Figure 15 Connecting of RJ45 / Punch down Using wire cutters carefully snip two of the support tabs.
  • Page 19 Installation & User Manual - Oncam C-12 Series Use pliers to twist and remove the plug. Figure 18 Removal of Plug using Pliers Sharp Edges Being careful; watching for sharp edges insert the grommet to protect the wire and to make cut edges safe.
  • Page 20 Installation & User Manual – Oncam C-12 Series Open the indoor enclosure, dispose of and recycle the plastic front cover. Figure 21 Indoor Enclosure Opening CLICK Punch down only: insert the punch down adaptor (accessory located in the box packaging) and punch down the ethernet cable using the guide.
  • Page 21 Installation & User Manual - Oncam C-12 Series Figure 24 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"]. So, you have enough wires to punch down, excess wire can be cut after punching down. If using punch down press the wires down to ensure they do not obstruct the camera module.
  • Page 22 Installation & User Manual – Oncam C-12 Series Insert the rear of the enclosure into the recessed mount and screw it down with the two mount screws removed earlier. Figure 26 Inserting Rear Enclosure into Recessed Mount Remove and recycle the protective cover from the rear of the camera module.
  • Page 23 Installation & User Manual - Oncam C-12 Series Plug the camera module into the recessed enclosure, tighten the 3 captive security screws to hold it in place. There are arrows that aid alignment. Figure 29 Plugin of Camera Module into the Recessed Enclosure Taking the two retaining springs in each hand open them backwards and gently push into the...
  • Page 24 Installation & User Manual – Oncam C-12 Series Clip the front cover onto the camera module lens surround, make sure the tether is folded in out of the way. Figure 32 Clipping of Front Cover Align the slot with the Status LED for the best view. Figure 33 Slot Alignment with LED Pendant Mounting Run a drop conduit using external (male) thread...
  • Page 25 Installation & User Manual - Oncam C-12 Series If you have not done, run the ethernet cable through the conduit and through the pendant mount. Remove and retain the two mounting screws. These will be used later to mount the rear camera enclosure.
  • Page 26 Installation & User Manual – Oncam C-12 Series Punch down the ethernet cable using the guide. Figure 38 Punch Down Ethernet Cable Figure 39 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"] so you have enough wires to punch down. Excess wire can be trimmed after punching down.
  • Page 27 Installation & User Manual - Oncam C-12 Series If using punch down press the wires down to ensure they do not obstruct the camera module. Figure 40 Punch Down Wires After wires are punched down, cut off any excess wires. Screw the rear of the camera enclosure to the pendant mount using the two mounting screws.
  • Page 28 Installation & User Manual – Oncam C-12 Series For RJ45 simply plug the camera module in. For the punch down simply connect the camera. Connect the camera module, the clips will hold the camera in place. Ensure all three clips are fully engaged.
  • Page 29 Installation & User Manual - Oncam C-12 Series Using the locking screw, fix the camera in place. This will stop rotation on the conduit screw thread and hold the camera onto the conduit screw thread. Figure 45 Locking Screw Returning to the camera module, remove and recycle the protective lens cover.
  • Page 30 Installation & User Manual – Oncam C-12 Series If you are concerned about the adhesive on a delicate surface, put the drilling template on work trousers or other cloth to make it less sticky. Identify if you are going to install using the punch down or RJ45 connector, using a bradawl or sharp point mark the two holes for the screws and the one hole for the ethernet cable.
  • Page 31 Installation & User Manual - Oncam C-12 Series Using 3 off. Screws mount the bracket to the wall using the holes drilled previously. Figure 50 Mount to wall Open camera enclosure. Figure 51 Opening of Camera Enclosure Mount the rear of the camera enclosure to the bracket with the screws retained above.
  • Page 32 Installation & User Manual – Oncam C-12 Series CLICK If you prefer to use the punch down, you need to add the punch down adapter here (accessory located in the box packaging). Following the guide, punch down the ethernet cable. Figure 53 Punch down Adapter Figure 54 Identify Wiring Type for Punch Down Strip sheath to approximately 7cm [2 3/4"].
  • Page 33 Installation & User Manual - Oncam C-12 Series If using punch down press the wires down to ensure they do not obstruct the camera module. Figure 55 Punch Down Wires After wires are punched down, cut off any excess wires. Remove and recycle the protective cover from the rear of the camera module.
  • Page 34 Installation & User Manual – Oncam C-12 Series Figure 58 Connecting of Ethernet Cable Using the security hex tool, tighten the 3 captive screws. Figure 59 Securing the Camera Module Remove and recycle the protective lens cover. Figure 60 Protective Lens Cover Removal ©...
  • Page 35 Installation & User Manual - Oncam C-12 Series Using the alignment feature as a guide, push on the cover twist to lock in place. Figure 61 Cover Twist 20° Remove the label from the side of the angle 45° mount, exposing the security hole to allow the angle to be set.

  • Page 36: Outdoor Plus Camera

    Installation & User Manual – Oncam C-12 Series Outdoor Plus Camera Surface Mounting The camera comes assembled, using the security hex bit, loosen the three captive screws. Figure 64 Loosen Captive Screws Once the front is loose, open the camera enclosure and undo the retaining tether.
  • Page 37 Installation & User Manual - Oncam C-12 Series Drill the 3 holes suitable for these fixings and the larger hole for the ethernet cable, then carefully remove the drilling template from the wall. Figure 66 Drilling Template Remove the gland from the rear enclosure (the two glands are highlighted with icons to denote which one should be used;...
  • Page 38 Installation & User Manual – Oncam C-12 Series Remove the tip from the gland, push the ethernet cable through the gland. For a cable with a terminated RJ45 connector, use the RJ45 cap to protect the gland from damage and pull though 12cm [4 3/4"] of cable. Remove the cap.
  • Page 39 Installation & User Manual - Oncam C-12 Series Ensure the tabs of the gland are aligned as shown. Figure 72 Gland Alignment Using appropriate fixings for the surface mount, the rear enclosure to the wall. The camera has been designed to be mounted with #8 or 4mm countersunk screws, however the length and fixing support material (plugs etc.) need to be specified by the installer on a case by...
  • Page 40 Installation & User Manual – Oncam C-12 Series If using the punch down remove the RJ45 board and replace it with the punch down board (accessory located in the box packaging). Figure 75 Removal of RJ45 Board Figure 76 Insert Punch Down Board Strip and punch down the ethernet cable.
  • Page 41 Installation & User Manual - Oncam C-12 Series Figure 78 Identify Wiring Type for Punch Down Strip sheath to approximately 6cm [2 1/2"] so you have enough wires to punch down. Excess wire can be trimmed after punching down. After wires are punched down, cut off any excess wires. Remove and recycle the protective film from the thermal pad.
  • Page 42 Installation & User Manual – Oncam C-12 Series Remove and recycle the protective cover from the rear of the camera module. Figure 80 Protective Cover Removal Connect the camera module, the clips will help to hold the camera in place. Tighten the 3 captive screws using the hex tool.
  • Page 43 Installation & User Manual - Oncam C-12 Series Remove and recycle the protective lens cover. Figure 83 Protective Cover Removal With care, place the front of the camera enclosure onto the rear of the enclosure and tighten the 3 captive security screws using the hex tool. Figure 84 Secure the Front Cover Remove and recycle the protective film from dome.
  • Page 44 Installation & User Manual – Oncam C-12 Series Push the ethernet cable through the central hole on the pendant mount, screw the pendant mount to the 1 ½ " NPT thread. Figure 86 Ethernet Cable onto the Pendant Mount Remove the 3 mounting screws and put to one side.
  • Page 45 Installation & User Manual - Oncam C-12 Series Once the front is loose, open the camera enclosure and undo the retaining tether. Put the front enclosure back in the box for safe keeping. Figure 89 Opening of Camera Enclosure Remove the gland from the rear enclosure (the two glands are highlighted with icons to denote which one should be used;...
  • Page 46 Installation & User Manual – Oncam C-12 Series Remove the tip from the gland, push the ethernet cable through the gland. For a cable with a terminated RJ45 connector, use the RJ45 cap to protect the gland from damage and pull though 12cm [4 3/4"] of cable. Remove the cap.
  • Page 47 Installation & User Manual - Oncam C-12 Series Ensure the tabs of the gland are aligned as shown. Figure 95 Gland Alignment Screw the rear enclosure to the pendant mount using the 3 screws removed from the pendant mount previously. Figure 96 Secure Rear Enclosure to the Pendant Mount If using a cable terminated with RJ45 connector,...
  • Page 48 Installation & User Manual – Oncam C-12 Series If using the punch down, remove the RJ45 board and replace it with the punch down board (accessory located in the box packaging). Figure 98 Removal of RJ45 Board Figure 99 Insert Punch Down Board Strip and punch down the ethernet cable using the guide.
  • Page 49 Installation & User Manual - Oncam C-12 Series Figure 101 Identify Wiring Type for Punch Down Strip sheath to approximately 6cm [2 1/2"] so you have enough wires to punch down. Excess wire can be trimmed after punching down. After wires are punched down, cut off any excess wires. Remove and recycle the protective film from the thermal pad.
  • Page 50 Installation & User Manual – Oncam C-12 Series Remove and recycle the protective cover from the rear of the camera module. Figure 103 Protective Cover Removal Connect the camera module, the clips can help hold the camera in place. Figure 104 Camera Module Ensure all three clips are correctly engaged.
  • Page 51 Installation & User Manual - Oncam C-12 Series Care must be taken as over-adjusting the angle may unscrew the camera. Taking the front of the enclosure, which was set aside; reattach the retaining tether. Figure 106 Reattach the front cover Remove and recycle the protective lens cover.
  • Page 52 Installation & User Manual – Oncam C-12 Series Remove and recycle the protective film from dome. Figure 109 Protective Film Completed installation. Figure 110 Camera after installation © Oncam Global Group AG, 2021. All rights reserved.
  • Page 53 Installation & User Manual - Oncam C-12 Series Panoramic+ Tilt Adaptor - Pendant drop Having found a suitable pendant arm with a 1½” NPT female thread. Mount it in a suitable position for the Panoramic+ camera. Using the hex bit included in the box, unscrew the locking screw.
  • Page 54 Installation & User Manual – Oncam C-12 Series Adjust the angle to point the camera towards the area of interest. Figure 114 Adjust The Angle Using the hex tool, tighten the locking screw until it just nips it in place to hold at the approximate angle.
  • Page 55 Installation & User Manual - Oncam C-12 Series Remove the 3 mounting screws and retain for mounting the camera enclosure Figure 117 – Mounting Screws outdoor camera (required) comes assembled, using the security hex bit, loosen the 3 captive screws. Figure 118 Loosen Captive Screws Once the front is loose, open the camera enclosure and undo the retaining tether.
  • Page 56 Installation & User Manual – Oncam C-12 Series Remove the gland from the rear enclosure (the two glands are highlighted with icons to denote which one should be used; this is the one for the ethernet cable). Figure 120 Gland Identification Figure 121 Removal of Gland Remove the tip from the gland, push the ethernet cable through the gland.
  • Page 57 Installation & User Manual - Oncam C-12 Series Push the gland back into the rear enclosure ensure it is bedded back into place. Figure 123 Gland into Rear Enclosure Figure 124 Check Positioning Ensure the tabs of the gland are aligned as shown. Figure 125 Gland Alignment ©...
  • Page 58 Installation & User Manual – Oncam C-12 Series Screw the rear enclosure to the pendant mount using the 3 screws removed from the pendant mount previously. Figure 126 Secure Rear Enclosure to the Pendant Mount If using a cable terminated with RJ45 connector, plug it into to RJ45 socket.
  • Page 59 Installation & User Manual - Oncam C-12 Series Figure 129 Insert Punch Down Board Strip and punch down the ethernet cable using the guide. Figure 130 Punch Down of Ethernet Cable © Oncam Global Group AG, 2021. All rights reserved.
  • Page 60 Installation & User Manual – Oncam C-12 Series Figure 131 Identify Wiring Type for Punch Down Strip sheath to approximately 6cm [2 1/2"] so you have enough wires to punch down. Excess wire can be trimmed after punching down. After wires are punched down, cut off any excess wires. Remove and recycle the protective film from the thermal pad.
  • Page 61 Installation & User Manual - Oncam C-12 Series Connect the camera module, the clips can help hold the camera in place. Using the hex tool, tighten the 3 mounting screws. Figure 134 Camera Module Ensure all three clips are correctly engaged. Taking the front of the enclosure, which was set aside;...
  • Page 62 Installation & User Manual – Oncam C-12 Series With care, place the front of the camera enclosure onto the rear of the enclosure and tighten the 3 captive security screws using the hex tool. Figure 137 Secure Front Enclosure Remove and recycle the protective film from dome.
  • Page 63 Installation & User Manual - Oncam C-12 Series Using the hex bit tool included in the box, remove the 3 mounting screws and retain them for mounting the camera enclosure Figure 140 Remove mounting screws Align the rain guard with the pendant mount using the 3 location pins ensuring the captive mounting holes are clear Firmly push the rain guard onto the pendant mount,...
  • Page 64 Installation & User Manual – Oncam C-12 Series Having used the drilling template to mark and drill the holes in the surface (steps: Figure 66 Figure 72 Feed the ethernet cable through the middle of the rain guard and into the camera enclosure. Figure 143 Align Rain Guard Figure 144 –...
  • Page 65 Installation & User Manual - Oncam C-12 Series Plus Board There is a second gland entry point provided for the input / output devices. This is marked with an Figure 145 IO Entry Gland There are several cables available with multiple cores, you should use one multi-core cable and not multiple cables through the gland.
  • Page 66 Installation & User Manual – Oncam C-12 Series If the other end of the cable is left open, moisture can wick down the cable and enter the camera. Run the cable downwards, and up to the screw terminals along the path shown in Figure 148 , keeping clear of the camera.
  • Page 67 Installation & User Manual - Oncam C-12 Series ALM IN 1 is Alarm in: 1 which provides external control input to the user. ALM IN 2 is Alarm in: 2 which provides external control input to the user. ALM OUT enables the camera to output a signal to control an external device.
  • Page 68 Installation & User Manual – Oncam C-12 Series 3.5.5.4 DC Power The cable type required depends on the distance from the power supply to the camera placement - if in doubt consult a qualified person. Figure 154 DC Power Direct DC Input. Use only a UL/CSA-approved LPS or NEC Class 8-28 VDC, 15W LPS, power supply (not supplied).
  • Page 69 Installation & User Manual - Oncam C-12 Series Fold the camera module box back up - we will use the box to support the camera module and protect the lens during installation of the heater module. Figure 156 Camera Module Box Remove and recycle the protective cover from the rear of the camera module.
  • Page 70 Installation & User Manual – Oncam C-12 Series Take the heating module, remove and recycle the film that protects the thermal pad. Figure 159 Remove Protective Film Flip the heater module the other way up and align it to the 4 holes on the back of the camera. Figure 160 Align Heater Module Care should be taken as the pins are fragile.
  • Page 71 Installation & User Manual - Oncam C-12 Series Place the camera module back into the box for protection until required for installation. Figure 162 Camera Module Box Outdoor Pendant Wall Mount Bracket Using the wall mount plate, mark the holes on the wall.
  • Page 72 Installation & User Manual – Oncam C-12 Series Using a 4.5mm or #9 pan head screw, fix the wall mount plate to the wall. Figure 165 Step 3 - Fixing Wall Mount into the Wall Feed the ethernet cable through the hole in the centre of the hook plate, push the hook plate onto the studs on the wall mount plate.
  • Page 73 Installation & User Manual - Oncam C-12 Series Taking the arm body feed the ethernet cable through the center, hook it onto the hook plate. Figure 168 Step 6 - Arm Body Pull the arm down so that the arm is at a right angle to the wall.

  • Page 74: Sd Card Support

    Installation & User Manual – Oncam C-12 Series This bracket gives a suitable mount for the wall mount, then follow steps 4 - 8 above from section 3.4.5 (Outdoor Pendant Wall Mount Bracket). Outdoor Pendant Pole Mount Bracket Assess an appropriate pole to mount the bracket (it should not have an excessive taper for example).

  • Page 75: Uninstalling And Returns

    Installation & User Manual - Oncam C-12 Series The SD card should be inserted with the gold contacts face up - towards the lens. Figure 172 Inserting microSD Card Push the card in, it will lock in place - to remove it, push again and it will spring eject.
  • Page 76 Installation & User Manual – Oncam C-12 Series Undo the 3 retaining front screws with a security hex tool. Ensure the screws are fully disengaged. Figure 175 Retaining Front Screws using Hex Tool Care should be taken to support the camera. Pull the camera module off the rear enclosure.
  • Page 77 Installation & User Manual - Oncam C-12 Series The punch down board is easily cut off if required. The camera rear is aluminum, the front cover is a polymer and the camera module are electrical device enclosed in aluminum. These parts are widely recycled. Outdoor Plus Camera Removal The camera has been designed in a modular form.
  • Page 78 Installation & User Manual – Oncam C-12 Series Undo the 3 retaining camera module screws with a security hex tool. Figure 180 Remove camera module Screws using Hex Tool Care should be taken to support the camera. Pull the camera module off the rear. Remove the ethernet cable by unplugging the RJ45 or unclip the punch down board.

  • Page 79: Camera Access

    Installation & User Manual - Oncam C-12 Series 4. Camera Access First Time Access - Discovery Camera Discovery To access the camera for the first time, you will need to discover the IP address of the camera. This can be discovered using your ONVIF compatible VMS (for a list of supported VMS partners please go to https://www.oncamgrandeye.com), the Oncam C-series Camera Configuration Tool (download from https://www.oncamgrandeye.com/resources/c-series-camera-config-...
  • Page 80 Installation & User Manual – Oncam C-12 Series 4.1.1.1.3 Static IP The camera can be configured with a manual Static IP Address. This will also require the Gateway to be set to allow communication with the outside network, and DNS addresses to resolve DNS names if required.

  • Page 81: First Time Access - Set Primary Administrator Username And Password

    Installation & User Manual - Oncam C-12 Series 00:00:00:00:00:00 00:00:00:00:00:00 00:00:00:00:00:00 00:00:00:00:00:00 00:00:00:00:00:00 00:00:00:00:00:00 Figure 182 CCT Discovery 4.1.1.3 Video Management Systems (VMS) 4.1.1.3.1 Discovery The camera's IP Address can be discovered by an ONVIF compatible VMS (for a list of supported VMS partners please visit https://www.oncamgrandeye.com/), however, before the VMS can communicate with the camera, the username and password for the Primary Administrator will need to be set via the Camera Web Interface or the C-Series Camera...
  • Page 82 Installation & User Manual – Oncam C-12 Series Figure 183 Camera Web Interface, Set Password 4.2.1.1.2 Username Set an easily identifiable and memorable username for the Primary Administrator. The name must be a between 4-12 characters in length. The username can consist of uppercase letters (A-Z), lowercase letters (a-z) and numbers (0-9).
  • Page 83 Installation & User Manual - Oncam C-12 Series The Primary Administrator account is considered the root account for the camera and therefore cannot be deleted. To remove this account and replace it with a Primary Administrator with a different name, the camera must be Reset to Factory Defaults (All Settings or User Accounts Only), accessible via Device >...
  • Page 84 Installation & User Manual – Oncam C-12 Series Figure 185 CCT Username and Password Setting Once created the username cannot be updated. 4.2.1.2.4 Password It is important to always set and use a secure password to access the camera, therefore the camera enforces strong password criteria for all user accounts as specified below: - Minimum of 8 characters and a maximum of 32.

  • Page 85: Camera Configuration

    Installation & User Manual - Oncam C-12 Series 4.2.1.2.7 Set Password Confirmation Click Set Username and Password, the credentials will be saved, and you will be taken back to the main Camera Configuration Tool discovery page. The Logout option will now be displayed under the ACTIONS column for the selected cameras 00:00:00:00:00:00 00:00:00:00:00:00...
  • Page 86 Installation & User Manual – Oncam C-12 Series The Camera Web interface can also be accessed via the Camera Configuration Tool. Once you have logged into your camera click configure under ACTIONS next to the camera and this will open up the Camera Web Interface from within the configuration tool. You will be presented with the main camera dashboard.
  • Page 87 Installation & User Manual - Oncam C-12 Series Figure 188 Dashboard Overview Fullscreen 5.1.1.2 Connecting Directly to Camera Streams Another way to test the camera stream is to connect directly to camera streams (MJPEG, H.264 & H.265) using your media player. For this you will require your camera’s IP address and the appropriate URL detailed in Appendix A 5.1.1.3 Getting Started...
  • Page 88 Installation & User Manual – Oncam C-12 Series The top bar of the dashboard displays key camera information in the form of, the camera- friendly name, it's IP Address and SD recording status. The following three functions are also displayed on this bar: 5.1.1.5.1 Jump To If you know the specific area of the web interface you want to go to, then simply type in the beginning of it (e.g.

  • Page 89: Network

    Installation & User Manual - Oncam C-12 Series Figure 189 Dashboard Logout 5.1.1.6 Notifications Bar The notification bar is located at the bottom of the screen and displays events, and the API status of commands to the camera. The notification bar’s bell icon is displayed in red in case of events or API error and for successful event notifications the color will be blue.
  • Page 90 Installation & User Manual – Oncam C-12 Series 5.2.1.2 IP Address Format The supported IP address format is IPv4 only. 5.2.1.3 DHCP Allows IP address assignment by an external DHCP server. Switching this off means that the static IP address will have to be assigned instead. Default is ON. 5.2.1.3.1 DHCP IP Address If DHCP is enabled, the DHCP IP Address field displays the IP address that has been obtained by the DHCP server and assigned to the network interface of the camera.
  • Page 91 Installation & User Manual - Oncam C-12 Series Enables the camera to communicate with an NTP server to synchronize the camera clock time to the global network time. Default is disabled, (to enable via the camera interface, go to Device >...
  • Page 92 Installation & User Manual – Oncam C-12 Series Can be disabled if not required to tighten network security on the camera but cannot be disabled at the same time as HTTPS. 5.2.2.2.2 HTTPS Defines the port used for HTTPS traffic to the camera. HTTPS is used to securely access the Camera Web Interface and settings over TLS.
  • Page 93 Installation & User Manual - Oncam C-12 Series 5.2.2.2.4.3 SNMP Version Select the version of SNMP between v2c or v3 If you select v3 you will be requested to set up a username and password. 5.2.2.2.4.4 Username The username can be a maximum of 32 characters. 5.2.2.2.4.5 Password - Minimum of 8 characters and a maximum of 32.
  • Page 94 Installation & User Manual – Oncam C-12 Series Figure 193 Advanced Network EAP 5.2.2.2.5.1 Enable EAP Enable EAP by toggling to On 5.2.2.2.5.2 EAP Type Select the EAP type. Choose from MD5, TLS or PEAP. 5.2.2.2.5.3 EAP Identity The name can be a maximum of 32 characters. 5.2.2.2.5.4 EAP Password Minimum of 8 characters and a maximum of 32.

  • Page 95: Video/Audio Streaming

    Installation & User Manual - Oncam C-12 Series 5.2.2.2.5.7 Anonymous Identity. Enter the anonymous identity for EAP so that the authenticator can choose the correct authentication server to process the credentials. 8-32 characters in length. 5.2.2.2.5.8 Certificate Authority Certificate. Upload the Digital Security Certificate Authority file. 5.2.2.2.5.9 Client Certificate.
  • Page 96 Installation & User Manual – Oncam C-12 Series The modes chosen determines which media profiles are available, and the view type, frame rate and resolution options within them. Figure 194 Media Profile Overview 5.3.1.2.1 Performance Mode Select the Performance Mode of the camera. This will impact the number of available streams, resolutions, and speed.
  • Page 97 Installation & User Manual - Oncam C-12 Series Figure 195 Media Profiles, Camera Mode Change Request A countdown will be displayed while the change is being applied to the camera, once complete the web page will automatically refresh and the Dashboard displayed. Navigate to Video/Audio using the left-hand menu.
  • Page 98 Installation & User Manual – Oncam C-12 Series Multi-Mode example: Primary Stream: 180° Panoramic+ view for easier viewing on a screen for live monitoring. Secondary Stream: 360° Fisheye view for recording and retrospective review. Tertiary Stream: VCam focused on a particular area of interest in the scene. In Multi-Mode up to 4 different views, for four different streams are supported.
  • Page 99 Installation & User Manual - Oncam C-12 Series Figure 196 Media Profiles, Camera Mode Changed Default and user created Media Profiles can be edited. User created Media Profiles (for example MPUxx) can be deleted, however default Media Profiles (MP1 - MP4) cannot be deleted.
  • Page 100 Installation & User Manual – Oncam C-12 Series Figure 198 Media Profile, New Profile Creation 5.3.1.6.1 Media Profile Description The Media Profile name such as MP1 (default), MPU1 (user created) are tokens automatically allocated by the camera. For easier recognition, a Media Profile description needs to be created for the profile.
  • Page 101 Installation & User Manual - Oncam C-12 Series Low – Res Encoder 512 x 512 10 fps (60 & 50Hz) Up to 5Mbps Table 2 Characteristics and Capabilities of Encoders 5.3.1.6.4 Video Source Select the Video Source. Depending on the Image Output Mode selected different options will be presented.
  • Page 102 Installation & User Manual – Oncam C-12 Series Panoramic+ (180° View) A 5:2 pre-dewarped panoramic view ideal for wall-mounted cameras, that uses the center of the fisheye sensor to generate a true 180-degree image. When installed at an angle, tools like Angle Compensation Technology (ATC) and Scene Offset (See 5.3.1.12.1 ) allow the image to be optimized to provide an even more natural representation of the scene.
  • Page 103 Installation & User Manual - Oncam C-12 Series T Corridor+ (3 Way Split Corridor View) A 3-way corridor view, that perfectly covers three corridors from a ceiling mounted camera. T Corridor+ allows you to see in all three directions at the same time, with no blind spots even when objects move from one view to the other.
  • Page 104 Installation & User Manual – Oncam C-12 Series When selecting VCam as the Video Source, an additional setting will be presented PTZ Preset. This enables you select the VCam PTZ for this profile between VCam1, 2,3 & 4. The coordinates for the view you then set for this VCam in the View Adjust page will be saved for this Preset (see 5.3.1.12.4).
  • Page 105 Installation & User Manual - Oncam C-12 Series H.265 High Efficiency Video Encoding (HEVC) offers almost double the compression of H.264 using advanced algorithms that encode video at the lowest possible bit rate whilst maintaining a high image quality level. JPEG - Motion JPEG (MJPEG) MJPEG is a compilation of separately compressed individual JPEGs in a digital video sequence that are displayed and updated at a frequency sufficient to create a stream that shows...
  • Page 106 Installation & User Manual – Oncam C-12 Series TrueDetail HDR is the default image sensor mode of the camera, to activate Normal Mode via the Camera Web Interface go to Video/Audio > Image Settings > TrueDetail HDR. Disable this feature and click Save Changes and Reboot the camera to apply this change. The image sensor mode selected will have an impact on resolution and frame rates available.
  • Page 107 Installation & User Manual - Oncam C-12 Series High Speed Mode: 1 - 25fps in increments of 1 & 50fps V2.0.x firmware or above required to access Performance Modes. The maximum frame rates available for each encoder in Normal Image sensor mode are: High Speed Mode: Primary Encoder (MP1) up to 60 fps (60Hz)
  • Page 108 Installation & User Manual – Oncam C-12 Series Will be same Resolution and Video Source as MP1. Tertiary Encoder (MP3) up to 25 fps (60Hz), possible to Select 30 fps but 25 fps will be delivered. up to 25 fps (50Hz) Low - Res Encoder (MP4) up to 10 fps (60Hz) up to 10 fps (50Hz)
  • Page 109 Installation & User Manual - Oncam C-12 Series Requesting more than one stream from the camera (Multiple Stream Mode) will reduce this frame rate to 30 fps. If 60 fps is required from the camera the maximum supported resolution is 2800 x 2800. At a maximum resolution of 2992 x 2992, 25 fps is supported by the primary encoder running in TrueDetail HDR mode.
  • Page 110 Installation & User Manual – Oncam C-12 Series When maintaining 30 fps on the primary stream, the fps can fluctuate ±5%. 25 fps in TrueDetail HDR Mode is supported at 60Hz. 5.3.1.6.9 Bit Rate Control The amount of network bandwidth used by the camera is controlled by the bit rate control mechanism.
  • Page 111 Installation & User Manual - Oncam C-12 Series Low – Res Encoder (MP4) Up to 5,000 Kbps (5Mbps) 1,000 Kbps (1Mbps) Table 4 Encoder Bit Rate Level 5.3.1.6.9.2 Fixed Quality (Capped Bit Rate) Prioritizes and maintains the image quality level (user selectable) allowing the bit rate to vary to deliver the desired quality.
  • Page 112 Installation & User Manual – Oncam C-12 Series 5.3.1.6.11 GOP Length The video stream (H.264 & H.265) consists of I-frames and P-frames. I-frames are large self- contained frames that contain all image data, while P-frames are smaller in size as they only contain motion information that has changed from previous I- or P-frames.
  • Page 113 Installation & User Manual - Oncam C-12 Series Figure 203 Media Profile StreamLite Compression 5.3.1.6.12.1 Dynamic Regions of Interest (ROI) Dynamic Regions of Interest compression uses the analytics engine to identify the important areas in the scene and encodes these areas at higher quality than the background. The higher quality level applied is determined by the % value set under Fixed Quality bit rate control in the Media Profile, accessible via Video/Audio >...
  • Page 114 Installation & User Manual – Oncam C-12 Series Increasing the GoP Length means full frame detail is sent less frequently which can cause an issue if the stream is corrupted or temporarily drops. This feature can also affect video playback as it may require playback to start earlier than required because video playback must always start from an I-frame.
  • Page 115 Installation & User Manual - Oncam C-12 Series 5.3.1.6.14 Multicast Multicast Video, Audio and Metadata streaming is supported. Using multicast, a single stream is sent to a multicast address, which can then be distributed to a group of recipients. 5.3.1.6.14.1 Video Multicast Use the toggle to enable Video Multicast and configure the settings for this profile.
  • Page 116 Installation & User Manual – Oncam C-12 Series 5.3.1.6.14.6 Accessing the multicast stream Once the above parameters are set and saved, stream directly via RTSP using your preferred VMS. Invoke the GetStreamURI with multicast option via your VMS, the response will create a RTSP stream and then multicast traffic is exchanged between the clients.
  • Page 117 Installation & User Manual - Oncam C-12 Series Figure 205 Media Profile Audio 5.3.1.8 Metadata Settings 5.3.1.8.1 Streamed Metadata Metadata includes changes related to a video stream and camera event data, and is sent over the stream alongside the video and audio streams. Metadata provides context to events in the digital video stream, allowing the video to be organized, searched, and retrieved easily.
  • Page 118 Installation & User Manual – Oncam C-12 Series 5.3.1.8.2 Metadata Configuration Two metadata streams are created by default on the camera, select a metadata configuration from the two options available to add the metadata configuration for this media profile. 5.3.1.8.3 Topic List Select the topics to be sent in the metadata stream.
  • Page 119 Installation & User Manual - Oncam C-12 Series 5.3.1.9 Save Media Profile Once all Media Profile changes have been made, you will need to Save Changes them to apply them. If you would rather not save the changes you can select Cancel, this will cancel he changes except if the Video Source has been changed as this change is automatically applied.
  • Page 120 Installation & User Manual – Oncam C-12 Series Figure 207 Media Profile Adjust Dewarped View On selection the following page will be displayed dependent on the dewarped view Simple easy to use mouse controls are provided in the Adjust View page to adjust the dewarped image to produce the best possible view for the use case.
  • Page 121 Installation & User Manual - Oncam C-12 Series If installed flat on a wall at the correct height the image will require little adjustment. Flat wall-mounting at a low height is ideal for capturing people’s activity and faces, but depending on the usage environment, consideration should be given to the risk of people interfering with a camera that is within an easy reach.
  • Page 122 Installation & User Manual – Oncam C-12 Series If vertical lines in the scene are leaning outwards from the middle of the image, the angle should be made more negative. If vertical lines are leaning inwards towards the middle of the image, the angle should be made more positive.
  • Page 123 Installation & User Manual - Oncam C-12 Series Click the lock icon to unlock it and it will turn orange. When using this feature, it’s advisable to lock the Scene Offset. In the image, click and hold the left mouse button and move your mouse left or right and the image will rotate around the center.
  • Page 124 Installation & User Manual – Oncam C-12 Series When using this feature, it’s advisable to lock the Scene Offset. In the image, click and hold the left mouse button and move your mouse left or right and both views of the image will rotate around the center. Once all view changes are made click the SAVE button and the view will be saved and you will be returned to the Media Profiles overview page.
  • Page 125 Installation & User Manual - Oncam C-12 Series Scene Offset will adjust the left and right split views (not the one in the center) directionally moving the views from left to right at the same time so you can ensue the full width of the corridor is captured.
  • Page 126 Installation & User Manual – Oncam C-12 Series Figure 211 Media Profile Adjust VCam View Three image adjustment controls are available to create this dewarped view, Pan, Tilt and Zoom. Pan enables navigation around the fisheye from left to right. To adjust the Pan, in the image click and hold the left mouse button, then drag the mouse left and right to the desired view.
  • Page 127 Installation & User Manual - Oncam C-12 Series Figure 212 Media Profile Adjusted VCam View Once all view changes are made click the SAVE button and the view will be saved and you will be returned to the Media Profiles overview page. CANCEL will not save your changes and return to the Media Profiles overview page The Reset Icon will set the image back to default VCam settings of a Fisheye image.
  • Page 128 Installation & User Manual – Oncam C-12 Series Figure 213 Image Setting Overview 5.3.2.2 Power Line Frequency Certain types of mains-powered lighting (e.g. some LED or fluorescent lights) can induce flicker in video images because the brightness oscillates with the local electrical supply frequency. In this case, select the frequency of the local electricity supply to allow the camera to compensate for the flickering.
  • Page 129 Installation & User Manual - Oncam C-12 Series TrueDetail HDR is unnecessary in low light because there are smaller variations in brightness. It is automatically switched off in these conditions to maximize exposure time and get the best image quality. There may be a brief interruption to the video when the switch occurs.
  • Page 130 Installation & User Manual – Oncam C-12 Series Figure 214 Image Preference 5.3.2.5 Exposure Compensation The camera measures brightness across the whole scene to determine the best exposure for everything in the image. The aim is to capture all areas properly, assuming all of them to be equally important.
  • Page 131 Installation & User Manual - Oncam C-12 Series High settings can lead to clipping (bright or dark areas becoming completely white or black, resulting in loss of shading detail). Range is 1 to 11. Default is 6. 5.3.2.8 Sharpness Sharpness increases or decreases the accent on edges between colors and brightness's. Increasing sharpness brings out detail and makes objects stand out, but it can also make noise more visible and increase the amount of storage required for the images.
  • Page 132 Installation & User Manual – Oncam C-12 Series Figure 215 WDR Image Setting 5.3.2.10.1 WDR Level The WDR level controls the degree of emphasis given to shading of brighter areas. For scenes with bright areas that feature important detail, a low WDR setting may be used to enhance the shading in those areas, increasing the difference between different shades and exposing more bright detail.
  • Page 133 Installation & User Manual - Oncam C-12 Series Figure 216 Camera Mounting 5.3.2.12 Rotate This control inverts the original camera fisheye image by rotating it 180°. This allows the camera to be wall-mounted upside-down (for cable access reasons etc.) and to keep the image the right way up.
  • Page 134 Installation & User Manual – Oncam C-12 Series Figure 217 IR Cut Filter Mode 5.3.2.13.1 Day Mode Switch Delay Time Set the period of time the visible light level must remain above the required threshold before switching back to Day Mode. Use this setting to prevent temporary lighting changes such as passing headlights etc.
  • Page 135 Installation & User Manual - Oncam C-12 Series The camera supports several color space modes to suit different Video Management Systems and provide optimum performance on display systems. The camera provides the appropriate flags in the RTSP connection, to set the video stream to signal which color space mode is used and the display system should read the flags and use the appropriate color space for display.
  • Page 136 Installation & User Manual – Oncam C-12 Series Overlays are "burned into the image", meaning that once applied they cannot be removed, therefore please ensure they do not obscure any region that could be required for evidence. Privacy Regions will be applied to the live and recorded stream, the analytics stream and motion detection regions.
  • Page 137 Installation & User Manual - Oncam C-12 Series Figure 220 Overlay on Screen Caption 5.3.3.4.1 Name Set an easily identifiable on-screen caption name. 5.3.3.4.2 Type Select the type of caption you want to create; 4 options are available: - Text Only - Date - Time - Date and Time...
  • Page 138 Installation & User Manual – Oncam C-12 Series 5.3.3.4.5 Text Color Select the color of the text to be displayed. Several colors are available to choose from. 5.3.3.5 Edit on Screen Captions To edit an On-Screen Caption via the Camera Web Interface, go to Video/Audio > Overlays. From the table underneath the area titled On Screen Caption select Edit next to the caption that requires editing.
  • Page 139 Installation & User Manual - Oncam C-12 Series 5.3.3.9.2 Draw Region - Click Draw and move the mouse cursor over the image to begin creating a polygonal privacy region. - Every left mouse click creates a point in the region. A minimum of three points is required to create a region.
  • Page 140 Installation & User Manual – Oncam C-12 Series Region 1 Figure 223 Video / Audio Overlays Privacy Region Overview 5.3.3.10 Edit Privacy Region To edit a Privacy Region via the camera interface, go to Video/Audio > Overlays. From the table underneath the area titled Privacy Region, select Edit next to the region that requires editing.
  • Page 141 Installation & User Manual - Oncam C-12 Series Access to global settings can be accessed via Video/Audio > Global StreamLite Compression. Expert Mode needs to be turned On to see all the settings in this tab otherwise they will be rolled up.
  • Page 142 Installation & User Manual – Oncam C-12 Series These advanced settings are recommended for tuning the compression to a particular scene when experience is showing some changes are needed to increase compression to better ensure all details are captured. 5.3.4.3.1 Region Detection Method Dynamic Regions of Interest compression uses the analytics engine to identify the important areas in the scene and encodes these areas at higher quality than the background.
  • Page 143 Installation & User Manual - Oncam C-12 Series 5.3.4.3.5 Merge Distance When 'Merge Close by Regions' is enabled it is possible to configure the range at which regions are combined. The advanced user can use the settings to tune the compression to their needs. 5.3.4.4 Dynamic GoP Length Settings See: 5.3.1.6.12.3 Video/Audio >...
  • Page 144 Installation & User Manual – Oncam C-12 Series 5.3.4.4.2 Motion Trigger Threshold The motion trigger threshold is the point at which the camera considers motion to have occurred. Depending on which Motion Trigger method is selected, the percentage trigger value is calculated slightly differently.
  • Page 145 Installation & User Manual - Oncam C-12 Series Figure 226 Global StreamLite Dynamic FPS Reduction Setting 5.3.4.5.1 Motion Trigger Method There are three different analytics algorithms which can be used to trigger the Dynamic FPS feature. The simplest and default is Motion Percentage which looks at the percentage of the scene which is determined to be legitimate motion.
  • Page 146 Installation & User Manual – Oncam C-12 Series For Tracked Objects: 100% on the trigger threshold setting equates to 10 Objects being in the scene, 10% would equate to 1 object being in the scene. 5.3.4.5.3 No Motion Trigger Threshold The No Motion Trigger Threshold works the same way as the Motion Trigger Threshold, but it is the point when no motion is detected and thus the camera will switch into Dynamic FPS mode.
  • Page 147 Installation & User Manual - Oncam C-12 Series Select Save Changes to apply changes made on the page. 5.3.4.8 Restore Defaults Select Restore Defaults if you want to return to the pre-set defaults of the page. Audio Settings – Global Audio 5.3.5.1 Global Audio settings controls Settings on this page affect all audio streams in or out of the camera.
  • Page 148 Installation & User Manual – Oncam C-12 Series These settings control the audio input system, including the type and data rate of encoding, and input audio level. 5.3.5.3.1 Audio Source Select the audio input to be used as the source for the camera's audio streams. The options available will depend on the specific hardware configuration.
  • Page 149 Installation & User Manual - Oncam C-12 Series Figure 229 Global Audio Settings, Audio Multicast 5.3.5.3.6.1 Multicast Address Set the IP Address of the multicast group for receiving RTP streaming. The multicast clients need this address value as well as the multicast RTP port to receive the audio. This is prepopulated starting “239.”...
  • Page 150 Installation & User Manual – Oncam C-12 Series The camera's audio system will support "Talkback" features (please see note below) via ONVIF- conformant Video Management Systems. Audio signals sent to the camera from a VMS are available at the "AUDIO OUT" terminal on the Plus Board. These global settings can be used to control the audio output levels according to the connected device.

  • Page 151: Recording

    Installation & User Manual - Oncam C-12 Series Figure 230 Multicast Summary Table 5.3.6.1 Mulitcast Summary Table The summary table will display the Profile Name (e.g. MP1), Type of Multicast enabled (Video, Audio or Metadata) the encoder it is related to (Primary, secondary etc), if AutoStart is enabled, the associated address and port.
  • Page 152 Installation & User Manual – Oncam C-12 Series Once the MicroSD card is inserted, it will be shown as below under the name column and inform you that the card is detected but requires formatting. Select the Format microSD card button on the right.
  • Page 153 Installation & User Manual - Oncam C-12 Series Figure 233 Recording Formatting in progress Once successfully formatted the available space on the SD card will be displayed. You may need to refresh the page to see this update. Key information about the capacity of the card will be displayed in the table under storage devices, accessible via Recording >...
  • Page 154 Installation & User Manual – Oncam C-12 Series A maximum of two recording configurations can be created and used at any one time. Only H.264 codec streams can be recorded. The output format available for download will be H.264. The configuration overview table is accessible via Recording > Recording Configuration and provides an overview of the key characteristics of each configuration and controls to edit and delete them.
  • Page 155 Installation & User Manual - Oncam C-12 Series 5.4.2.1.1 Name Set an easily identifiable recording configuration name. This is a mandatory field. Choose a name that will easily help identify this particular configuration and recording. 5.4.2.1.2 Type Choose the type of recording to create; either record the stream continuously or only when it is triggered by an event.
  • Page 156 Installation & User Manual – Oncam C-12 Series Setting both configurations to the same level will give neither configuration priority. 5.4.2.1.5 Max Retention Set the maximum number of days you want the camera to retain recorded footage on the SD card.
  • Page 157 Installation & User Manual - Oncam C-12 Series Figure 237 Event Based Recording 5.4.2.1.8.1 Triggers Select the events that will trigger the recording. There are a number of events to choose from, for a full list and explanation of them see 5.5.1.2.1 Triggers. It is possible to select more than one event to trigger the recording.
  • Page 158 Installation & User Manual – Oncam C-12 Series Figure 238 Recording Configuration Editing © Oncam Global Group AG, 2021. All rights reserved.
  • Page 159 Installation & User Manual - Oncam C-12 Series 5.4.2.3 Deleting Recordings and Configurations To delete Recordings and a Recording Configuration via the Camera Web Interface, go to Recording > Recording Configuration. From the table select Delete next to the configuration that requires removal.
  • Page 160 Installation & User Manual – Oncam C-12 Series 5.4.3.1.1.3 Date Set the date period for the search using the calendar provided. Leave blank to search for all available recordings. 5.4.3.1.1.4 Time Set the time period for the search by manually entering the start and end time. Leave blank to search for all available recordings in the selected days.

  • Page 161: Events

    Installation & User Manual - Oncam C-12 Series Figure 240 Recording Search Result 5.4.3.2 Impact of Camera Reboot or Reset on Recordings If the camera is Rebooted, the camera configuration will be saved and unaffected. However, any active recordings will of course be interrupted while the camera reboots. The recording will restart automatically when the camera is back online and streaming.
  • Page 162 Installation & User Manual – Oncam C-12 Series Figure 241 Events Overview 5.5.1.2 How to Create an Alarm Rule To create an Alarm Rule via the Camera Web Interface, go to Events > Alarm Rules and select + Create New Rule button located in the top right-hand corner. The following alarm rule settings can be selected and edited.
  • Page 163 Installation & User Manual - Oncam C-12 Series Event Trigger Category Description Name Send an Email Start Recording Hardware Output (Outdoor Plus camera). The Completed event is generated when configured action has been successful. This event is sent for following actions: send an email, recording has been successful.
  • Page 164 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name Configuration/Audio This is like Configuration/Audio Decoder but is Media Service Output Configuration included for Profile S conformance. This generates an event when Audio Source Configuration/Audio Media Service is changed.
  • Page 165 Installation & User Manual - Oncam C-12 Series Event Trigger Category Description Name requested includes Audio Encoder, this event is generated. It includes information about the audio encoder token used for streaming. This event is generated alongside Active Connections. When a client connects to the camera over RTSP stream and the profile Metadata requested includes Metadata, this event is...
  • Page 166 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name the camera starts recording. The camera can produce 3 tracks: video, audio and metadata. Which tracks are created depends on the profile configuration. The Delete Recording event is generated Delete Recording when a recording configuration is deleted.
  • Page 167 Installation & User Manual - Oncam C-12 Series Event Trigger Category Description Name A Region Object Occupancy event is generated based on a polygon region which would report when objects are inside it for longer than the designated Time Threshold. Every time the number of objects inside the Rule Engine/Region polygon changes (for longer than the Time...
  • Page 168 Installation & User Manual – Oncam C-12 Series Event Trigger Category Description Name over the metadata stream. By default, this rule is set up on the camera to return a Motion Alarm. This event is generated by default as part of metadata configuration. Table 7 Events Trigger List 5.5.1.2.2 Action Add an action to the rule that will be triggered by the event.
  • Page 169 Installation & User Manual - Oncam C-12 Series 5.5.1.2.5.1 Subject Enter the text to be displayed in the subject of the email. Include any key identifiers required to ensure it is given the correct level of priority. Many email systems allow rules to be set up to manage messages by subject content to help with this.
  • Page 170 Installation & User Manual – Oncam C-12 Series Figure 244 Event Recording Action 5.5.1.2.6.1 Recording Job configuration Select the Recording Configuration action that will be triggered by the event. Only event- based recording configurations will be displayed in this list. These need to be created in the Recording Section of the camera interface Recording >...
  • Page 171 Installation & User Manual - Oncam C-12 Series 5.5.1.2.6.3 Record Duration Set the total amount of time you want to record an event for after the trigger (not including pre- record). After this defined period, the recording will automatically stop even if the event is still occurring.

  • Page 172: Motion / Analytics

    Installation & User Manual – Oncam C-12 Series Figure 245 Events Edit Rule 5.5.1.4 How to Delete a Rule To delete an Alarm Rule via the Camera Web Interface, go to Events > Alarm Rules. From the table select Delete next to the rule that requires deleting. You will be asked to confirm your selection.
  • Page 173 Installation & User Manual - Oncam C-12 Series 3) Region Object Detector 4) Object Tracking Only 5) Region Object Occupancy To request a license, send the Device Serial number and MAC address (which can be found in the Device > Device Information section) to a C-12 camera vendor. Licenses are added via the Camera Web Interface in Device >...
  • Page 174 Installation & User Manual – Oncam C-12 Series Figure 247 Motion Analytics Create New 5.6.1.2.1 Name When creating a rule, you must choose a unique name for the rule and the associated events and metadata created. 5.6.1.2.2 Analytic Type Select the specific analytic you need. This list is dependent on the license you have for your camera so you may need to request a license key to access specific analytics.
  • Page 175 Installation & User Manual - Oncam C-12 Series Sample Data: <tt:Source> <tt:SimpleItem Name="VideoSource" Value="VideoSource"/> <tt:SimpleItem Name="RuleName" Value="MotionRegion1"/> </tt:Source> <tt:Data> <tt:SimpleItem Name="State" Value="true"/> </tt:Data> This rule also creates the following events and metadata: tns1:VideoSource/MotionAlarm Sample Data: <tt:Source> <tt:SimpleItem Name="Source" Value="VSC"/> </tt:Source> <tt:Data>...
  • Page 176 Installation & User Manual – Oncam C-12 Series 5.6.1.2.4 Motion Data Only Motion Data Only is a rule to add raw motion data to a metadata stream. The data includes motion percentage and motion area data and can be read by an integrated VMS/NVR. This data can be for many VMS driven motion analytics tools such as smart region searching and motion percentage representations.
  • Page 177 Installation & User Manual - Oncam C-12 Series 5.6.1.2.6 Tampering Detection The camera supports anti-tampering detection, with the ability to notify the user if the camera is tampered with. By default, all tampering rules are applied these can be edited or removed as required.
  • Page 178 Installation & User Manual – Oncam C-12 Series </tt:Key> <tt:Data> <tt:SimpleItem Name="Since" Value="2020-02-27T15:31:41Z"/> <tt:SimpleItem Name="TimeStamp" Value="2020-02-27T15:31:41Z"/> </tt:Data> 5.6.1.2.7.1 Region Area To create a region, click Draw and then click up to 16 corners of the region on the video image to create your region.
  • Page 179 Installation & User Manual - Oncam C-12 Series 5.6.1.2.8.1 Line Count To create a line, click draw and then click twice on the video image to create your line. When you have clicked your second point hit Save. 5.6.1.2.8.2 Add Rule Once the rule is created, click ADD RULE to save it.
  • Page 180 Installation & User Manual – Oncam C-12 Series All rules once created will be listed in the Motion/Analytics > Rules > table list. 5.6.1.2.10 Object Tracking Data Only Object Tracking Data, the data used for many of the advanced analytics can be sent as raw data in a metadata stream.
  • Page 181 Installation & User Manual - Oncam C-12 Series <tt:ElementItem Name="LiveOccupancy"> <oncam:LiveOccupancyContent> <oncam:LiveOccupancyAlarm id="136" dwelltime="22783" entrytime="2020-02- 27T15:14:30Z"/> </oncam:LiveOccupancyContent> </tt:ElementItem> </tt:Data> 5.6.1.2.11.1 Region Area To create a region, click Draw and then click up to 16 corners of the region on the video image to create your region.
  • Page 182 Installation & User Manual – Oncam C-12 Series Global Settings 5.6.2.1 Motion and Analytics Global Settings for Rules Overview This section allows you to configure the advanced analytics engine's global settings. These settings affect the performance of the analytics. Expert Mode needs to be turned On to view this tab. Go to Camera Web Interface > Dashboard >...

  • Page 183: Users

    Installation & User Manual - Oncam C-12 Series 5.6.2.1.5 Camera Height An important setting. Object tracking data is most accurate when the installation height of the camera is set correctly (in feet). This data is used for many of the analytics as well as it being an optional data point for StreamLite compression features.
  • Page 184 Installation & User Manual – Oncam C-12 Series To create a new user account via the Camera Web Interface, go to Users, and select the + Create New User button located in the top right-hand corner. The administrator can create up to 255 user accounts. The following user settings can be selected and edited.
  • Page 185 Installation & User Manual - Oncam C-12 Series If you would like to check the Password you have entered and it is safe to do so, select the view icon and the password will be displayed. Select it again and the password will be hidden. 5.7.1.2.3 Strength Indicator For guidance, the strength of the password combination is displayed below the password.
  • Page 186 Installation & User Manual – Oncam C-12 Series Figure 253 User Summary Table Update Only password and permission levels can be updated. The username cannot be changed. Figure 254 User Editing Options 5.7.1.3.2 How to Delete a User To delete a user account via the Camera Web Interface, go to Users, and select the Delete button next to the user account that requires deleting.

  • Page 187: Device

    Installation & User Manual - Oncam C-12 Series Figure 255 Users, Delete Account Confirmation 5.7.1.3.3 Impact of Resetting the Camera to Factory Defaults on User Accounts When the camera is Reset to Factory Settings, (via the Camera Web Interface accessible via Device >...
  • Page 188 Installation & User Manual – Oncam C-12 Series 5.8.1.1.1 Friendly Name The friendly name of the camera can be changed to one that is more recognizable. The name can be up to 14 characters in length. Choose one that will help easily identify the camera without the need to reference the MAC ID or Serial number.
  • Page 189 Installation & User Manual - Oncam C-12 Series 12NxD. The camera will then be recognized as an Evolution 12 camera and can be configured as required. HTTP (located in Device > Security > Client Connectivity) needs to be enabled to support this feature.
  • Page 190 Installation & User Manual – Oncam C-12 Series Figure 258 Date / Time Overview 5.8.2.2 Mode Select from automatic time updates via NTP or set the time manually. NTP will require an NTP server to be accessible from the camera's network. If this is not possible, the time should be set manually.
  • Page 191 Installation & User Manual - Oncam C-12 Series Figure 259 Date / Time Manual Setting 5.8.2.5 Save Changes To apply changes made in this section, click the Save Changes button in the bottom right-hand corner. A confirmation notification will be briefly displayed in the bottom left-hand corner. 5.8.2.6 Restore Defaults Select Restore Defaults if you want to return to the pre-set defaults of the page.
  • Page 192 Installation & User Manual – Oncam C-12 Series xxxxxxxxxxxx Figure 260 Date / Time NTP Network Setting To fully apply these new NTP settings you will need to return to Device > Time/Date, select NTP as your time mode, and scroll to the bottom of the page where the new NTP address is saved and click the Save Changes button.
  • Page 193 Installation & User Manual - Oncam C-12 Series 5.8.3.2 Reboot From time to time the camera may need to be restarted for instance when a significant configuration change is made or when there are changes to external systems affecting the camera.
  • Page 194 Installation & User Manual – Oncam C-12 Series 00:00:00:00:00:00 Figure 263 CCT Maintenance Support Reboot - A warning will be shown to advise that all active streams will be stopped and restarted due to the reboot process. If would like to proceed, click Apply. - The pop-up will close, and you will return to the CCT dashboard.
  • Page 195 Installation & User Manual - Oncam C-12 Series The Status LED will go through the following light sequence, do not let go until the sequence has finished and the LED turns off, otherwise a factory reset may be applied to the camera. •...
  • Page 196 Installation & User Manual – Oncam C-12 Series Figure 265 Maintenance Support Reset Camera Configuration Tool: Open the tool, Discover Cameras and follow the process below: Single or multiple cameras can be selected and reset. - Login to the cameras that requires resetting. - Select the cameras to reset using the checkbox next to each camera (single or multiple cameras can be selected).
  • Page 197 Installation & User Manual - Oncam C-12 Series Using an appropriate object with a point (e.g. ballpoint pen), with the camera powered, hold down the grey reset button (located on the bottom right hand side) on the front of the camera module for a set number of seconds as detailed below depending on the type of reset required.
  • Page 198 Installation & User Manual – Oncam C-12 Series Figure 267 Maintenance and Support Backup 5.8.3.4.2 Restore Restore your camera configuration settings from a backup stored on your PC. To restore a configuration via the camera interface, go to: Device > Maintenance/Support > Configuration and select the Restore button.
  • Page 199 Installation & User Manual - Oncam C-12 Series When requested, share this file with the technical support team who will be able to decrypt it and view the log information. 5.8.3.6 EVO-12 CGI Emulation 5.8.3.6.1 CGI Mode The camera is ONVIF conformant and works with major NVR/VMS. To extend compatibility into older legacy systems that cannot be upgraded, the camera is also able to emulate the key functions of previous Oncam Evolution cameras.
  • Page 200 Installation & User Manual – Oncam C-12 Series Figure 268 Maintenance Support Status LED 5.8.3.7.2 Motion Indicator The status LED can be used as a visible indication of triggering of the motion detection system. It will flash green every time the camera detects motion if this option is enabled. This can be particularly useful as visual deterrent.
  • Page 201 Installation & User Manual - Oncam C-12 Series firmware available for the camera. If a newer version of the firmware is available, check that your NVR/VMS version supports this latest firmware and download the file. The firmware can be updated in two ways: 1.
  • Page 202 Installation & User Manual – Oncam C-12 Series Figure 270 Firmware Update Progress Display - Once all stages are successfully completed the camera page will be refreshed and you will be asked to log into the camera. - To confirm the new firmware version has been applied, go to Device > Device information and check the firmware version number.
  • Page 203 Installation & User Manual - Oncam C-12 Series -Navigate to the location where the new firmware file is saved. Select the file and the update process will begin. -The firmware will initially be validated to check it is suitable and signed by Oncam prior to being uploaded to the cameras.
  • Page 204 Installation & User Manual – Oncam C-12 Series To further increase camera features and functionality, licenses can be added to the camera, for instance for advanced analytic capabilities. To view the status of an existing license or to add a new license via the Camera Web Interface, go to: Device > Licenses.
  • Page 205 Installation & User Manual - Oncam C-12 Series Please note, the scope of this guide is limited to securing the camera on your network, wider measures need to be put in place to secure your network and environment. To view the security tab via the Camera Web Interface, go to: Device > Security.
  • Page 206 Installation & User Manual – Oncam C-12 Series 5.8.6.2.4 Secure Authentication WS-Username Token and HTTP Digest Authentication are supported to ensure clients access the camera over the network with a hashed password, protecting it from network sniffer attacks. We recommend using HTTPS to ensure network traffic is encrypted. 5.8.6.2.5 Brute Force protection Restrictions are in place as part of the authentication process to slow down the camera’s response when multiple incorrect credentials are used to access it to ensure prevention against...
  • Page 207 Installation & User Manual - Oncam C-12 Series 5.8.6.2.10 Communication Protocol HTTP and HTTPS are both enabled by default. HTTP can be turned off to ensure a secure connection between camera and the client over HTTPS. HTTPS uses TLS, which ensures communication to the camera is encrypted and protected.
  • Page 208 Installation & User Manual – Oncam C-12 Series Figure 275 Install Root CA Certificate You can now connect to the camera over HTTPS without security warning. Follow the process defined in your VMS to upload the Root CA to your VMS if required. HTTPS enables RTP, WebRTC video and all data to be encrypted.

  • Page 209: Peripherals

    Installation & User Manual - Oncam C-12 Series 5.8.6.2.14 Factory Default State The camera is shipped from the factory in a default state. This is the state the where the camera has presets defined by the manufacturer, but no user set configuration. If you are unclear if the camera is in this state, reset the camera to Factory Default –...
  • Page 210 Installation & User Manual – Oncam C-12 Series Figure 276 Peripheral Input / Output Overview Name - A unique name used for each IO connection in the camera software. The same name is used by the ONVIF-conformant camera API. The name can't be changed. Type - Describes whether the connection is an Input or an Output.
  • Page 211 Installation & User Manual - Oncam C-12 Series 5.9.1.3.1 ALM IN 1 / HW1 The state of the HW1 input is sent to any connected (known as "subscribing") ONVIF- conformant systems whenever its value changes. Figure 277 Peripheral Edit Input 5.9.1.3.1.1 Idle State The Idle State can be defined as Open or Closed (equivalent to normally-open (NO) or normally- closed (NC) on alarm systems).
  • Page 212 Installation & User Manual – Oncam C-12 Series 5.9.1.4 Output Devices There are three digital output connections on the Plus Module of the C-12 Outdoor Plus camera, labelled ALM OUT, LED 1 and LED 2. In the camera software and the ONVIF-conformant camera API, they are named similarly as follows: Plus Module Camera Software ONVIF...
  • Page 213 Installation & User Manual - Oncam C-12 Series 5.9.1.4.1.2 Idle State The Idle State can be defined as Open or Closed (equivalent to normally-open (NO) or normally- closed (NC) on alarm systems). If Idle State is set to Open, the ALM OUT output will be open-circuit when alarm_out_ctrl is Inactive and connected to DC GND when Active.
  • Page 214 Installation & User Manual – Oncam C-12 Series Figure 279 Peripheral Edit LED Output 5.9.1.4.2.1 State The State control allows you to switch the output manually to the Active or Inactive state for testing, or to reset or trigger an alarm, when the Output Mode is set to Latching. If the Output Mode is set to Momentary, saving the changes with the State set to Active will immediately trigger the output for the period set in the Pulse/Delay.
  • Page 215 Installation & User Manual - Oncam C-12 Series the output when you save the settings, change it to Inactive. Don't worry, setting the State to Inactive will not stop the output from operating if activated by an Event rule. 5.9.1.4.3.2 Idle State The Idle State can be defined as Open or Closed.

  • Page 216: Technical Support

    Installation & User Manual – Oncam C-12 Series 6. Technical Support Should you require any technical assistance, please contact your Oncam reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can visit to: https://support.oncamgrandeye.com/s/ •...
  • Page 217 Installation & User Manual - Oncam C-12 Series Appendix A Connecting Directly to Camera Streams The Camera Streams can be tested by connecting directly to camera streams (MJPEG, H.264 & H.265) using your media player. For this you will require your camera’s IP address and the appropriate URL as shown below: URL example format: rtsp://Camera_ip_address:port_number/MJPEG/video.sdp?name=MP1...
  • Page 218 Installation & User Manual – Oncam C-12 Series Appendix B List of Figures Figure 1 Drilling Template ....................................13 Figure 2 Opening of Camera Enclosure ..............................13 Figure 3 Mounting of Camera Enclosure ..............................13 Figure 4 Punch down Adapter ..................................14 Figure 5 Identify Wiring Type for Punch Down..........................
  • Page 219 Installation & User Manual - Oncam C-12 Series Figure 56 Protective Cover Removal ............................... 33 Figure 57 Connecting of Camera Module ............................33 Figure 58 Connecting of Ethernet Cable .............................. 34 Figure 59 Securing the Camera Module ..............................34 Figure 60 Protective Lens Cover Removal ............................34 Figure 61 Cover Twist......................................35 Figure 62 - Remove Label ....................................35 Figure 63 –...
  • Page 220 Installation & User Manual – Oncam C-12 Series Figure 117 – Mounting Screws ..................................55 Figure 118 Loosen Captive Screws ................................55 Figure 119 Opening of Camera Enclosure ..............................55 Figure 120 Gland Identification ..................................56 Figure 121 Removal of Gland ................................... 56 Figure 122 Sealing of Cable .....................................
  • Page 221 Installation & User Manual - Oncam C-12 Series Figure 177 Undo Wall Mount Fix ...................................76 Figure 178 Retaining Front Screws using Hex Tool ........................77 Figure 179 Undo Retaining Tether ................................77 Figure 180 Remove camera module Screws using Hex Tool ....................78 Figure 181 Undo Wall Mounting ..................................
  • Page 222 Installation & User Manual – Oncam C-12 Series Figure 238 Recording Configuration Editing ........................... 158 Figure 239 Recording Search..................................159 Figure 240 Recording Search Result ............................... 161 Figure 241 Events Overview ....................................162 Figure 242 Events Create New Rule ................................162 Figure 243 Events Trigger Action ................................168 Figure 244 Event Recording Action .................................170 Figure 245 Events Edit Rule....................................
  • Page 223 Installation & User Manual - Oncam C-12 Series Appendix C List of Tables Table 1 Port Pre - Configuration ..................................6 Table 2 Characteristics and Capabilities of Encoders....................... 101 Table 3 Video Resolutions Supported by Encoder and Video Source..............105 Table 4 Encoder Bit Rate Level ..................................111 Table 5 Encoder Bit Rate Level ..................................111 Table 6 Storage Requirements Estimation ............................

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