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Problem
The flame extinguishes im-
mediately after ignition.
The flame ring is uneven.
The control panel brightness
is reduced or it switches off.
The control knob pilot lights
turn on after connecting the
hob to the mains or after a
power outage.
Hob²Hood function does not
work.
You cannot activate or oper-
ate Hob²Hood and Minute
Minder.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
Possible cause
Thermocouple is not heated
up sufficiently.
Burner crown is blocked with
food residues.
The temperature of the plate
is high. To ensure long life-
time of the display the
brightness is reduced de-
pending on the temperature
of the hob. Above a certain
temperature the control
panel switches off.
Pilot light test.
You covered the control
panel.
There is water or fat stains
on the control panel.
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre and
conditions of guarantee are in the
guarantee booklet.
Remedy
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
Make sure that the injector is
not blocked and the burner
crown is clean.
Let the hob cool down.
Refer to "Installation".
Remove the object from the
control panel.
Clean the control panel.
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